Transcript Mobile Information Programme Board

Mobile Data Project
Ian Readhead
Deputy Chief Constable
Hampshire Constabulary
The Customer Benefits of Mobile
Data
More effective face to face policing.
Fewer requirements for public to attend
police stations.
Access to information about occupants
before visiting specific addresses.
Direct connectivity between the public and
police officers.
Less paper duplication.
Reduced time in stations.
The Business Benefits for Police
Officers
Ability to do PNC names and vehicle checks
without contacting the control room.
Improved information flow, remote completion of
forms.
Faster response.
Remote access to e-mail.
Remote access to Courts.
Professional Image.
Better work/life balance.
Better data quality (MoPI).
Improved Efficiency and
Effectiveness for Police Authorities
Reduction in running costs (accountable,
accessible, visible).
Improved resource allocation.
Reduced time in Police Stations.
Full return on investment in Airwave o2
network.
Potential return on other Force
applications and systems integration,
RMS, Microsoft.
So how much data have we got??
Volumes of Data
Within three years in Hampshire we will
have...
– 60 Terabytes of log data
– In addition to the data within RMS
Teras = Greek for Monster
1 Terabyte = 240, 10004, 1012 or roughly
1,000,000,000,000 bytes
Data Volumes
The United States’ Library of Congress
has 20 Terabytes of information
The Library of Congress is the largest library
in the world, with more than 130 million
items on approximately 530 miles of
bookshelves. The collections include more
than 29 million books and other printed
materials, 2.7 million recordings, 12 million
photographs, 4.8 million maps, and 58
million manuscripts
Task of the Mobile Data Project
Design a number of experiments which will
demonstrate whether a selection of mobile
data applications can deliver a qualified
business benefit in the scale desired.
To support Forces in implementing and
evaluating those experiments.
To validate the use of Airwave as the
bearer of preference.
Project Objectives
Determining business benefits through changing
the way we work across a whole BCU
Documenting & sharing Lessons Learned, Best
Practice and Standards as a result of Business
Change
Secure access to local and national services
Assessing the suitability of technology to meet
current and future needs
– Maximising return on investment from Airwave
– Investigating Commercial Bearers e.g. 2.5G (GPRS),
3G and WiFi
Investment – 5 Year Forecast
Third Party costs e.g device, airtime,
integration
– £1.5 – £2.5 Million (1000 – 2000 users)
– Equates to £300 per officer per year
Support costs dependent upon complexity
of services mobilised and procurement
route.
Return on Investment
Efficiency Savings
– Time saved claimed between 35 and 60 minutes per
day
– West Yorks claimed 35 minutes per day (conservative)
per officer (2500 users), equated to £8.8 million / year
– Important that we understand what is done with this
time saved and opportunity for more savings
Cashable savings are more likely to be
realised by submitting information e.g. forms
as opposed to just receiving information
– No force to date has claimed cashable savings
– Closely monitoring during trials, work is continuing
Forces Working in Partnership for
Trials
British Transport Police
Staffordshire Police
Strathclyde Police
Hertfordshire Constabulary
Bedfordshire Police
Sussex Police
British Transport Police
400 Officers in underground using Personal
Digital Assistants (PDA’s).
Gives access to PNC conviction data and
address, information, intelligence.
Claimed will save around one hour of
administration time every shift.
Early indications 100% increase in number of
Intel reports. 50% increase in stops.
All dealt with by printer (record).
(No independent evaluation yet).
Bedfordshire
100 users involved in pilot, 80 of these are
Inspectors, remaining 20 are operational.
– Pilot in Jan / Feb
– If successful rollout force wide (1000)
Initial pilot doesn’t satisfy the original criteria of
whole BCU, but they are intending to go force
wide
Predominately browsing capability using
BlackBerry
– PNC, email, e-Briefing, Crime Tasking
Hertfordshire
Police Authority has approved collaboration with
Essex, similar decision awaited from Essex.
Phase 1 replicate Essex system in Hertfordshire
–
–
–
–
PDA browsing capability
Pilot involving 100 officers Jan / Feb 07
Rollout to 1000 by July 07
Essex originally recruited additional expertise via SCAT
Phase 2 link both systems together
– Share information and Infrastructure
Phase 3 develop new common services
Staffordshire
Technical issues have introduced 4 week
delay.
Operational expected from end Feb 07.
Continue to manage 14 different vendors.
– Ability to interchange components.
Attempting to baseline business benefits
with management information only.
– Aligning measurements with BTP so we can
contrast.
Strathclyde
10 new resources have joined team
Proposal has been to deploy MDT’s by Feb 07
– Involving two suppliers
Proposal to deploy PDA’s by Apr 07
– 50 Airwave, 200 GPRS
PNC, SCRO, SID, Briefing, Intranet, Forms
Trial now taking place in Govan sub division
– Advantage Project team and IT within area
Sussex - PVP
Supporting continued deployment of Voice
Recognition technology
– Access PNC vehicles, C&C status / call signs
Very positive user response
– Release of suppressed demand among TWs, PCSOs
Trial will involve 300+ officers in North Downs
division (Crawley, Horsham and large rural area)
Commences Jan 07
Accessible via Airwave Telephony and Mobile
Phones
– Impact of recent SEN affecting ‘PSTN’ needs to be
considered
AIRWAVE
Multi Slot Packet Data (MSPD) intention
to enable with R5.5 upgrade (Nov 06 –
Apr 07)
– During testing packet loss experienced, O2
have asked Motorola to investigate
– Featured is already on network, just needs
enabling
Motorola PDA approved for use on
Airwave network
– BTP, Strathclyde, Avon & Somerset
PITO reviewing conformance testing
process with O2 with emphasis mobility
and qualification for free testing.
– Mobile suppliers are one group that is
disadvantaged by O2’s current policy
Stops Assistant
Stops Assistant
Being Stopped by a Police Officer
The Officer that gave you this slip is legally entitled to
stop
you. Your co-operation will get you on your way
你被英国运输的一名官员停止了警察。
sooner.
你不被指控任何东西，不在逮捕下面和一NAME 次可以
You
are not under arrest but please remain with the
离开官员有一些本人的细节完成这次遭遇的一个记录。
officer
during this procedure and wait to be told that the
你不必须提供你的名字和地址但是警察需要所作在自找
officer
is finished before continuing (FINISHED).
麻烦和记录的法律旁边它如果你提供它
ADDRESS。
The
officer
has
stopped
you
either
to
obtain some
他们依赖你的帮助在反对罪行和恐怖主义的战斗中帮助
information
from you or to search you and any of your
。
bags
(SEARCH).
官员刚刚可以要求你的名字和地址或者他们可能希望搜
You
are entitled to a record of this encounter, printed in
查你但是只有当他们有合法的权力时。
English,
but not in your own language. If a printed
你的名字是什么？
record
cannot be supplied, you will be given a written
你哪里居住？
receipt.
如果你被搜查将以最小不便迅速地被进行，你的合作被
The
officer will ask you for your name (NAME), where
请求但是官员被准许使用合理的武力是绝对必要的。
you
normally live (ADDRESS) and your date of birth
如果你为任何理由被逮捕或者扣留，官员将在他们的语
(DATE
OF BIRTH). You are not obliged to provide this
言中解释为什么。你将被送到警察局和将能对说你的一
information.
个独立的人说语言。你也将有资格获得免费独立的法律
If
the officer is not satisfied they may arrest you
咨询。
pending
further enquiries (ARREST).
你可以被上手铐和在所有案例官员将抓住你。
Please
note that this sheet is meant to provide you
如果你关于这次遭遇有任何批注，请在伦敦坎登路
25 with
an
explanation
of 020
this7380
process,
is not formal legal
号 NW1
9LW 或者
1400it或者
advice.
For more information
write to British Transport
www.btp.police.uk
联系英国运输警察总部。我们然后将
Police,
25 Camden Road, London, NW1 9LN or
商定说你的一个独立的人是未缺失的语言。
www.btp.police.uk/stopandsearch.html
• Wording approved by
Home Office
• Contract let for
translation (43 languages)
•Proposal to change
contact details (force
specific)
•BTP will print and issue
•Could host on CJX or
Portal
Bluetooth
CESG advised that they consider RISK of using
Bluetooth for RESTRICTED is not manageable
– Cannot use with Airwave unless business accepts the
risk
PITO reviewed CESG’s concerns
– SyOps have now been strengthened
Consulted ethical hackers on known attacks
– Assessment that 99% of attacks are addressed by
SyOps so RISK may be manageable
Consultation with CESG is continuing
WiFi Security
SEN issued in 2002 advising of known
risks of using WEP
CESG completed recent assessment of
WPA 2
CESG producing Infosec Manual Y to
cover wireless services
– Expected to be published December 2006
Health & Safety
A number of forces have raised questions about
carrying multiple devices e.g. Airwave, Phone,
PDA, BlackBerry etc
Consulted with Home Office, advised forces
need to conduct their own assessment of
Specific Absorption Rate (SAR)
Advised to seek guidance of Health Protection
Agency
Information Briefed issued on project web site
Project team is not authoritative in this field, so is
not intending to get involved