Transcript Jack Frost - Welcome to Golden Slipper Productions

About Us
Firm Foundations, LLC is an independent firm of
experienced business, technical, engineering, human
resource and change management specialists.
Our Associates have all “been there and done that,” and
“done it well!” Their breadth and depth of experience
provide Clients with proven low risk, results-oriented
solutions that reach the bottom-line. The latest team
building, leadership development, business planning and
project
management
techniques
are
applied
to
economically solve Management’s most pressing business
issues, on-time and on-budget.
Each of our acts makes a statement as to our purpose. -- Leo Buscaglia
Our Vision
Our Associates collaborating, elbow to elbow, with Client
personnel to develop and implement pragmatic, sustainable,
timely, economical, high quality, innovative solutions to the
complex issues facing our Client.
Our Mission
To support Client efforts to Obtain Measurable Results by:
• Aligning people, processes and strategies
• Increasing revenue streams
• Developing human resources to achieve full potential
• Identifying and creating sustainable process improvements
• Reducing unnecessary cost, Eliminating waste
• Energizing Quality Systems and customer-supplier relations
Be not simply good; be good for something. -- Henry David Thoreau
General Management Services
Our services all FOCUS on Results, and are:
• ROI – focused - We understand the bottom line and work
with you to create and implement a plan that achieves
your business goals.
• Collaboration – focused – Our Associates augment and
supplement your team.
• Process – focused - We bring wide-ranging experiences
in a variety of industries, including manufacturing, IT,
telecommunications, medical device and insurance. Our
functional specialties include Quality and ISO certifications,
Human Resource Development, Operations, Production
Control, Finance and Project Management.
When love and skill work together, expect a masterpiece. -- John Ruskin
Human Resource Services
Our Associates use this focus to perform engagements in the
following human resource and organizational areas:
• Align operations to the strategic vision.
• Facilitate
Leadership
Development
processes
that
aggressively grow people and processes to achieve
results.
• Lead Executive Leadership Development,
thinking and team building processes.
strategic
• Develop human resources to be more effective in the
areas of Sales, Customer Service, Management and
Supervision.
We all have ability. The difference is how we use it. -- Stevie Wonder
Quality & Business Services
Our Associates also use this focus to:
• Prepare Quality Systems for certification to the ISO
9001:2000 standard.
• Map business processes to identify waste, productivity
improvements and reengineer manufacturing processes.
• Conduct market
opportunities.
research
to
identify
new
product
• Develop customer – supplier relationship strategies to
build a strong supply chain.
• Manage business
activities.
shutdowns
and
site
remediation
• Conduct Information System analyses, system selection
studies and implementations.
The meaning of life is to give life meaning. -- Ken Hudgins
Representative Engagements
General Management Services
•Conducted strategic planning study and prepared systems plan
for a regional hospital. Results: Client accepted I/S plan to
support "physician bonding" and electronic medical record
creation and access; projected major revenue increases from
physician referrals and lab usage; $885,000 I/S improvement
budget was approved.
•Efficiently closed a manufacturing plant in 7 months with no
environmental consequences, ahead of schedule and under
budget.
•Performed nation-wide market research effort and developed
PC-based securities tracking system for the trust services
industry.
Results: Product cemented banking relationships,
reduced internal costs, reduced error rates and returned
$300,000 investment in less than one year.
What would life be if we had no courage to attempt anything? -- Van Gogh
Representative Engagements
Human Resources Services
Clients have written...
•“As a result of the program, I am using the goal setting to
drive my new business activity, and I am clearly much more
comfortable in that role, as well as more effective.”
•“You helped us establish our vision, our mission, and
importantly, got us to roll up our sleeves and get down to the
tough task of addressing our specific critical goals and the
action steps we need to take.”
•“Things are different around here; People are now working
together in a collaborative way I didn't see before; This place is
alive all of a sudden! When I came in here two months ago the
place was like a morgue! Now there's a buzz, an excitement
that is permeating the place. What did you do?; The difference
is palpable.”
The greater the obstacle, the more glory in overcoming it. – Jean-Baptist Moliere
Representative Engagements
Quality and Business Services
•Created quality system for high-tech manufacturer that was
certified to ISO 9002 standard on first attempt. Result: Returns
dropped five-fold, shipment volumes increased over 350%.
•Reengineered manufacturing processes to improve delivery
times. Result: Production cycle time dropped from 25 to 7 days.
•Conducted re-engineering review and implemented PC-based
optical disk imaging system for wholesale drug distributor.
Results: Customer response time reduced from 5 minutes to 20
seconds or less; Systems cost recovered in 6 months.
•Managed team proposal preparation to win and complete a
$10 million process improvement contract. Result: Received
$250,000 performance bonus; process improvements included
reductions in cycle times and product returns.
It is not the situation. It’s your reaction to the situation. – Bob Conklin
Credentials
Our president and principal consultant, Jack Frost, manages
each engagement. His background and credentials include:
• Managing projects for over 25 years. He has
successfully planned and managed line and
staff projects as both an internal and
external consultant.
• Certification as an ASQ Quality Manager since
1997.
• Degrees from Rutgers University (BA) and
Seton
Hall
University
(MBA,
Organizational Management).
• Certified Affiliate of international human
resource development firm, Resource
Associates Corporation (RAC).
Nothing is impossible to a willing heart.-- John Keywood
Credentials
Bob McDevitt is a Senior Consultant with Firm Foundations,
LLC. With over 25 years of quality system development, audit
and general manufacturing management experience, Bob is
particularly well suited to:
• Perform ISO and documentation training and
preparatory audits.
• He most recently served as an ISO Lead
Auditor while working for the Stat-a-Matrix
Company where he helped numerous
companies achieve ISO certification on the
first attempt.
• Bob holds degrees from Rutgers University
(MBA, Executive MBA Program), University Of
Scranton (MA, Organic Chemistry) and The
Pennsylvania
State
University
(BS,
Chemistry).
Success is just a matter of attitude. -- Darcy E. Gibbons
Credentials
Jack Stillwaggon is a Senior Consultant with Firm Foundations,
LLC. His background and credentials include:
• Over 25 years of business unit leadership,
venture capital start-up, strategic planning
and sales development experience with
domestic and foreign industrial automation,
medical device and sales organizations.
• He has planned, negotiated, organized and
managed multi-million dollar joint ventures.
• Jack earned his BS in Marketing/Psychology
from Seton Hall University.
You can't run a business without taking risks. -- Millard Drexler
Credentials
Jack Doblosky, a Senior Consultant with Firm Foundations, LLC,
has a background that includes:
• Certification as a Six Sigma Blackbelt, with
twenty years experience helping companies
achieve World Class performance utilizing
Kaizen
events,
Continual
Improvement
training and process improvement activities.
• Extensive Managerial and Training experience
in multi-site international manufacturing,
quality and engineering firms.
• Profound experience in reliability engineering
and test.
Direct experience in general
machine shop, extrusion, foundry, etc.
• A degree
Chemistry).
from
Confidence awakens confidence. -- Friedrich Von Sachsen
Upsala
College
(BS,
Credentials
Angyne Schrock-Smith is a Senior Consultant with Firm
Foundations, LLC. Her background and credentials include:
• Certification
Professional
Examiner.
as a
(PMP)
Project Management
and Baldrige Award
• Designing,
developing,
and
delivering
customized project management training for
major corporate clients.
• Over 17 years experience managing line and
staff projects in corporate telecommunication
and manufacturing environments.
• Degrees from University of Pittsburgh (MS,
Statistics and BS, Mathematics), achieving
Magna Cum Laude honors at both levels.
If you can DREAM it, you can DO it. -- Walt Disney
Credentials
Paulina Yick is a Senior Consultant with Firm Foundations,
LLC. Her background and credentials include:
• More than 10 years experience in sales,
marketing, product management, business
development
and
strategic
planning.
• Sales and marketing management positions
in high-tech industries.
Consistently won
contracts
from
major
carriers.
• Successfully
marketed
optical
access,
photonic cross-connect, operation support
systems and jet engines.
• MBA in Marketing from Columbia University,
BS in Information Systems from New Jersey
Institute of Technologies.
Keep your face to the sunshine and you cannot see the shadow. – Helen Keller
Credentials
Jayesh Dalal is a Senior Consultant with Firm Foundations, LLC.
His background and credentials include:
• Management, internal consultant and trainer
positions with major firms in the electronics,
manufacturing, integrated iron and steel, and
telecommunication industries.
• Developing and delivering Baldrige Award
process, ISO 9000 standard, and statistical
process control training sessions. Baldrige
and NJQA Awards Examiner and NJ-AQP
Team Excellence Award judge.
• Ph.D. in ME from University of Wisconsin.
ASQ Fellow and CSQE. Past Chair of the ASQ
Software
Division.
Over
15
technical
publications and presentations.
All things are possible to him who believes. – Mark 9:23
Credentials
Senior Consultant
professional with
developing strong
She has:
•
Jo-Anne Sutton is a Human Resources
over 18 years experience specializing in
service cultures in the hospitality industry.
Guided and mentored hotel managers in the
Asia Pacific region to establish consistency in
service and customer satisfaction within the
group.
• Conducted pre-opening management and
supervisory training for international hotels
and resorts.
• Conducted
post-opening
management,
supervisory and line staff training for
international 4- and 5-star hotels with multicultural environments.
• Been certified as an Affiliate of international
human resource development firm, Resource
Associates Corporation (RAC).
Plan your work for today and every day, then work your plan. -- Norman Vincent Peale
Credentials
Senior consultant John Graham has over 20 years information
technology management, and business and systems process
auditing experience. He has successfully planned and managed
projects for clients such as JP Morgan, Schering Plough, Lucent
and Merrill Lynch. His credentials include:
• Certification as an ISO 9000 Auditor.
• BA degree from St. John’s University.
• Certified Affiliate of international human
resource
development
firm,
Resource
Associates Corporation (RAC).
Make the most of yourself, for that is all there is of you. – Ralph Waldo Emerson
Credentials
Art Busch is a Senior Consultant with Firm Foundations, LLC.
His background and credentials include:
• Held senior management positions in
telecommunications’ marketing research and
customer service where he developed a
methodology to provide customers with
world class service and top quality products.
• Key role on the team that led AT&T to win
the Baldrige Quality Award.
• Degrees from Fairleigh Dickinson University
(MBA, Marketing/Finance and BS,
Economics/Finance).
• Certified Affiliate of international human
resource development firm, Resource
Associates Corporation (RAC).
Enthusiasm moves the world. -- Arthur James Balfour
Client List
A partial list of businesses and government agencies who have
benefited from our FOCUSED approach include:
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II-VI, Incorporated
Crum & Forster Insurance Companies
Neuman Wholesale Drug Company
USAF, Title III Office
Litton Airtron – Electronic Materials Group
Griffin Health Services Corporation
Wang Laboratories
AT&T Information Systems
NJ Department of Community Affairs
LAN Microsystems
Atlantic Telecom
NJ Division on Women
Bankers Trust Company
The Prudential Insurance Co.
Perseverance is not a long race; it is many short races one after another.-- Walter Elliott
Code of Professional Ethics
We hereby pledge that Firm Foundations, LLC will:
• Promote and encourage the highest level of ethics in all that
we do and represent.
• Maintain the highest standards of professionalism and
personal conduct in all our business dealings.
• Treat others with friendship, dignity, and professional
courtesy.
• Accurately represent our qualifications and experience in all
business relationships.
Chase your passion, not your pension. -- Denis Waitley
Contact Information
Firm Foundations, LLC
48 Crestview Drive
Bernardsville, NJ 07924
Phone: 908-766-7736
Fax: 908-766-8928
Web Address: firmfound.com
E-mail: [email protected]
Boldness has genius, power, and magic in it. Begin it now. -- Goethe