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Maintenance
in
Rapid Prototyping
Maintenance @
http://en.wikipedia.org/wiki/Maintenance
 Maintenance may refer to:
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• Non-technical maintenance:
High-maintenance, slang expression
Maintenance of an organism
Child support or alimony, also called spousal support
Maintenance as defined in champerty: assistance provided to a litigant by one who does not have a
bona-fide interest in a lawsuit.
• Technical maintenance:
Car maintenance
Maintenance of way
Software maintenance
Software maintainer
• General types of technical maintenance:
Maintenance, repair and operations
Predictive maintenance
Preventive maintenance
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RP System Maintenance Service Providers @ Castle
Island
 The list is available at http://home.att.net/~castleisland/maint.htm
 3D-Tech GmbH 3D-Tech, based in Switzerland (Basel area) is manufacturer authorized with over 7 years experienced in
repair-, maintenance- and installation service of Z-Corporation & Contex 3D-Printers. 3D-Tech's service experience covers
all Z-Corporation & Contex printers from the Z-400 - to all current models, including the Z-810 System. We mainly offer our
services all over Western- and Eastern Europe in the German, English, French and Hungarian languages. (in German with
some English)
 Absolute Geometries Absolute Geometries provides 3D Scanning Services for Reverse Engineering and Computer-aided
Inspection. Also offered is RP Equipment Optimization. All we need is an RP part and the original STL file that was used to
build the part. Absolute Geometries will scan the part and then overlay the point cloud data with the original STL file. We'll
then make recommendations as to which parameters to adjust on your equipment to build better and more accurate parts.
[Based in Texas.]
 Ballistic Fluid Technologies, LLC provides print heads and materials for users of the "Sanders Prototype" Ink Jet RP
technology. This technology has been used by SolidScape, Inc., and Sanders Design International, Inc., for all of their
product lines. BFT principal member, Kempton Philbrook, one of the principal inventors on the Sanders Prototype patents,
provides users of this technology with replacement and refurbished printheads, heated lines, and replacement BFT
proprietary build and support materials.
 Equipment Service Professionals LLC [Mainly services photopolymer-based inkjet technologies. Based in Michigan.]
 Integra Services International [Selective laser sintering equipment repair and maint. ] Contact Information PO Box 2388,
Georgetown TX 78627; 254-933-2970; Email: [email protected]
 Layer Grown Model Technology Services (LGM) Layer Grown Model Technology Services provides technical support 24/7,
repairs, service consumables/parts and sales assistance (resale of machines) on used "Solidscape" and "Sanders
Prototype" ink jet RP technology machines. LGM principal member, James McMahon, travels and is known worldwide for
ink jet technology and service support, training and installations.
 National RP Support, Inc. Located in Pella, IA USA. With ten years experience in the RP industry, National RP Support
provides maintenance, technical support, replacement parts, and upgrades for Stereolithography equipment.
 SIBCO Inc. Provides service for LOM, FDM and SLA equipment, and solid state lasers for SLA equipment.
 Total C S Team, Inc. We are a California-based company with a combined experience of over 34 years in rapid prototyping.
We specialize in maintenance and repair of stereolithography equipment as well as process control and 6-sigma techniques
to help customers transition into rapid manufacturing.
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Maintenance @ Wohlers Associates
 Link is at http://wohlersassociates.com/MarApr02TCT.htm
 As with most machinery, preventative maintenance is a good idea, but it comes at a cost. An annual
maintenance agreement from 3D Systems (Valencia, CA) - an RP company - can cost up to $75,000 for
its SLA 7000 machine. A one-year service agreement for a $200,000 FDM Titan machine from Stratasys
(Eden Prairie, MN) - a manufacturer of RP systems - is $19,000. As a rule, budget about 10 percent of the
purchase price of the machine for full annual maintenance.
 Many of the components in an RP machine will wear out or fail. If you choose an option other than fullservice maintenance, determine the expected life of the major components and budget accordingly. For
example, a solid-state laser for stereolithography is warranted to last 5,000 hours - seven months of use
running at 70 percent of capacity. At this rate, you would need to account for at least one new laser for
your Viper si2 or SLA 7000 at a cost of $40,000.
 Without a maintenance contract, software maintenance and upgrades will be an additional charge. When
using the SLS process, software maintenance costs $6,000 per year per machine.
 In general, replacement parts are expensive, especially considering that many of the system
manufacturers require that you buy the parts from them to maintain warranties. Many of these parts are
specifically manufactured for the technology, so you may have no options other than buying them from the
vendor. With no economies of scale, these replacement parts can be pricey.
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Maintenance @ T. A. Grimm & Associates, Inc.
 Link is at http://www.tagrimm.com/book/resources.html#repair
 T. A. Grimm & Associates, Inc.
 Founded by Todd Grimm, a 13-year veteran of the rapid prototyping industry, T. A. Grimm & Associates, Inc.
offers consulting services on rapid prototyping and related technologies, including competitive analysis,
benchmarking and educational programs. The company also offers outsourced marketing services that include
marketing plan development, Web optimization, copywriting and lead generation. Todd combines his engineering
background and technical knowledge with years of sales, management and marketing experience to create and
implement strategic and tactical plans.
Laser Innovations (www.solidimaging.com) 668 Flinn
Avenue, Suite #22, Moorpark, California 93021, USA
National RP Support (www.rpsupport.com) P.O. Box
276, Pella, Iowa 50219, USA
Sibco, Inc (www.sibcoinc.com) 1100 Hilton Street,
Ferndale, Michigan 48220, USA
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A Global Rapid Prototyping Maintenance & Consulting Company
and now an Authorized 3D Systems® Service Provider
 Link is at http://www.rpsupport.com/
 National RP Support provides the following services on these models of rapid prototyping equipment:
SLA-190, SLA-250, SLA-350/3500, SLA-500 on a best effort basis as long as parts are available
SLA-5000, SLA-7000, Viper, Viper pro, PCA-250, PCA-500, PCA-Viper,
PCA-Viper Pro
Maintenance Contracts
T&M repairs
Co-op Maintenance
Laser Sales and Installations
Computer and System Upgrades
Optics Cleaning
Replacement Parts Sales
Technical Support Onsite and Phone
Part Building / Accuracy Consultation
Operator Training
Installation and De-installation
Machine Purchases
Machine Sales and Consultation
Machine Appraisals
Machine Transportation
Resin Exchanges
 National RP Support can also provide prototyping and tooling services through its network of leading services bureaus. This network
can provide services from concept to models to production tooling.
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Dimension Printing
 Link is at http://www.dimensionprinting.com/applications/rapid-prototyping.aspx
 Both rapid prototyping (RP) and 3D printing technologies
build models layer by layer from STL data. The cost
difference per part between 3D printing and rapid prototyping
systems can be significant. Including material, machine
depreciation, system maintenance and labor, a part built
using rapid prototyping technology can cost nearly twice as
much compared to 3D printing.
 More expensive rapid prototyping systems are often centrally
located with a dedicated staff functioning much like an inhouse service bureau. 3D printers are smaller, more
affordable and suitable for installation near an end user
providing convenience and ease of use that eliminates
"departmental delay."
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3D Systems
 Links is http://www.3dsystems.com/
 Maintenance Program Overview 3D Systems Corporation's array of
service programs are designed to meet the diverse needs of its
stereolithography (SLA) machine, selective laser sintering (SLS) and solid
object printing customers. Their maintenance programs are key elements
of far-reaching global support initiatives intended to provide current and
prospective customers with new ways to maximize the value, productivity
and flexibility of the company's solid imaging products. Take a moment to
learn more about their exciting worldwide programs. They are confident
that they will agree that their programs offer more options that will
increase your productivity and meet your internal business goals.
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TeleRP - an Internet web-based solution for remote rapid
prototyping service and maintenance
 Link is at
http://www.informaworld.com/smpp/content~content=a713804878~db=all
 Authors: Pingyu Jiang; Shuichi Fukuda
 Published in: International Journal of Computer Integrated Manufacturing,
Volume 14, Issue 1 January 2001 , pages 83 - 94
 This paper describes a methodology to create an Internet-based
infrastructure to service and maintain RP-oriented tele-manufacturing. One of
the most important applications of such an infrastructure is to support the
closed-loop product development practice. The Java-enabled solution based
on WWW/Internet computing model is used to implement the infrastructure.
The main functions include the remote part submitting, queuing and
monitoring. Under the control of different access competences, manufacturing
sites and queues can be maintained, respectively, in distributed locations. A
software testbed has been developed in Java to verify the methodology.
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The Manufacturing Advisory Service: web-based
process and material selection
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Link is at http://www.informaworld.com/smpp/content~content=a714029101~db=all
Authors: Charles Smith; Paul Wright; Carlo Squin
Affiliation: 5125 Etcheverry Hall University of California at Berkeley, California 94720 USA.
Published in: International Journal of Computer Integrated Manufacturing, Volume 16, Issue 6 September 2003 , pages 373 - 381
 The Manufacturing Advisory Service (MAS) is a concept level manufacturing
process and material selection tool, geared toward educating designers in basic
process capabilities and informing experienced designers about new technologies.
The designer enters a dialogue with the MAS, answering questions about
production quantity, typical tolerances, physical size, overall shape and cost
requirements. At each step along the way, the user is presented with an updated,
ranked list of manufacturing options. The list updates as soon as values are
entered, and the underlying criteria that contribute to the rank are not obscured.
This list can then be combined with material selection, resulting in an optimized
matching of process/material pairs to the total set of requirements. The MAS is
interlinked with web pages of instructions, tutorials, and references explaining the
program, fabrication processes and material choices. The MAS performs its
calculations using capability data from a remote database. The current version of
the Manufacturing Advisory Service is located at:
http://cybercut.berkeley.edu/mas2/
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