Transcript Dr. Alexander Kostin Ministry of Telecommunications of the

Management Center of Telecommunications Networks
and Services
Planning of Integrated Network
and Service Management Systems
for the Russian Telecommunications
Market
Dr. Alexander Kostin
Ministry of Telecommunications of the Russian Federation
Saint-Petersburg State University of Telecommunications
R&D Department
Management Center of Telecommunications Networks
and Services
61, Moyka, Saint-Petersburg, Russia,
191186.
Tel.: 7-812-311-4170
Fax: 7-812-315-8947
E-mail: [email protected]
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e-mail: [email protected]
Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Prerequisites of INsSMS creation
 Availability of the competitive environment among
telecommunication operators
 Necessity of creation of the new high-quality and
profitable services
 Necessity to maximize the investments repayment
 Limited capacities of staff and informational resources for
management systems development
 High costs connected with management systems
development
 Necessity of the flexible approach to perspective network
requirements and services
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Statement of the Problem
Development of the approach describing:
 Use of modern methods for networks and telecommunications services
management planning
 Evolutionary approach to new management technologies, including
•
Integration and flexibility in transition from OSI models to open
distributed processing (ODP)
•
Providing interactive domain model (IDM)
 Consideration of the specific features of the Russian telecommunications
networks
 Consideration of the existing technical solutions for management and
staff-organizational structure of the management centers
 Use of convenient planning and designing procedures
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Initial Data
 Structure of transmission networks equipment
 Structure of switched networks equipment
 Structure of access networks and SS7 network
equipment
 Features of providing services
 Plans of networks development and modernization
considering its management
 Features of existing management systems equipment
 Existing staff-organizational structure of
management centers
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Special features of Russian PSTN
 Availability of large number of analog networks with
electromechanical switches
 Availability of the private operators providing modern
telecommunications services
 By using, on networks of various maintenance methods
(preventive, corrective, controlled)
 Availability of users system of payment for local telephone
calls
 Availability of large numbers of the equipment suppliers of the
separate operators
 Necessity of provisioning of network operating processes in
extreme situations
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Management Planning
is a set of actions on development
of the plan describing tasks
and interconnected networks and services
management processes and as well as
management systems and management
centers realizing these processes with the
help of hardware, software and the
personnel within the area of servicing
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Evolution of Approaches to
Management Planning
BML
SML
?
NML
NEML
NE
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
MANAGEMENT PLANNING
is a basis of operators business strategy
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Algorithm of Creating of Management Plan
Management
Processes
Step 1
Process А
Process B
Process C
Process D
Process А
Step 2
Function А
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Function B
Function C
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Function А
Step 3
Center А
Center В
Plan А
System D
Center А
System С
System С
Step 4
Step 5
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System D
System E
System D
System С
Center А
System E
Center В
System E
Plan В
Plan В
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
The generalized algorithm of creating of
management plan
А1 Analysis of initial data presented by
А6
Definition of the list of Management
Systems to be realized on network
management level
А7
Definition of the list of Management
Systems to be realized on service and
business management level
customer
А2
Developing of the list of operations
processes on the basis of customers
requirement
А3
Decomposition of operations processes
to functions, corresponding to TMN
management functions
А4
Distribution of set of all functions at
hierarchical levels of the Integrated
Management System
А5
Definition of the list of Management
Systems to be realized on network
elements management level
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А8
А9
А10
Developing of some versions of
Management Systems interaction
Developing of the technical
requirements on realizing of
Management Systems inside the IMS
Selection of management
products to meet the developed
requirements
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Algorithm of creating of services management plan
А1
Analysis of initial data presented by
customer
А2
Definition of the list of service management areas
(problems) and analysis of service management
processes
А3
Definition of set of management functions
for all management areas (problems)
А4
Definition of the list of Management
Systems to be realized on service
management level
А5
А6
Definition of set of service
management systems
А7
Developing of some versions of service
management systems and low-level
management systems interaction
А8
Developing of the technical requirements
on realizing of Management Systems on
service management level
А9
Selection of management systems
on service management level to
meet the developed requirements
Developing of some versions of
Management Systems interaction on service
management level for different management areas
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Analysis of Initial Data (А1)
 Systematization
 Definition of management subsystems
 Formation of approach to management
subsystems creation
 Analysis of existing and introducing services
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Structure of Operations Processes (А2, А3, А4)
Process of
fault management
Process of
performance
management
Function set
group 1
.
.
.
.
Function
set 1
Function 1
.
.
.
Function N
.
.
BML
Process of
configuration
management
Process of
security
management
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.
.
SML
NML
NEML
.
.
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Example of NEML and NML Management Systems
Determination
to INMS
NML
NMS
NEML
EMS for
EMS for
EMS for
EMS for
EMS for
A-type DTE B-type DTE C-type DTE D-type DTE E-type DTE
rural
network
urban
network
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
A-type DTE B-type DTE C-type DTE D-type DTE E-type DTE
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Selection of Staff-Organizational Structure of
the Management Centers (А5, А6)
 Method of organization of management center
 Use of management center staff
 Territorial staff distribution
 Staff time-schedule
 Distribution of the LRUs
 Definition of management centers and software
support centers staff
 Definition of management centers and software
support centers workplaces number
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Definition of Management Systems and
Centres Interaction (А8)
NEML
 Definition of interaction algorithms
 Definition of responsibilities for all staff categories
NML
 Definition of interaction algorithms
 Definition of responsibilities for all staff categories
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Development of the technical requirements
to realization of Management Systems (А9)
NEML
 On the basis of functions distribution among management
levels
 For every operations process
 Considering existing requirements
NML
 On the basis of functions distribution among management
levels
 For every operations process
 Considering existing requirements
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Example of Selection of Management Products
Satisfying the Developed Requirements (А10)
NEML
A-type switch
B-type switch
C-type switch
D-type switch
E-type switch
NML
K-type switch
management system
M-type switch
management system
N-type switch
management system
Management system permitting urban network and rural
network management on this management level
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Integrated Network Management System
Functions
 Representation of the whole network graphical chart
 Alarm signals control
 Recording of the alarm messages to a log-file
 Transferring alarm messages to a certain format
 Additional alarm messages urgency classification
 Classification of alarm messages on urgency criteria
 Different thresholds setting to the alarm messages
 Alarm messages filtering
 Alarm messages correlation
 Alarm messages archive support
 Alarm messages statistics support
 Fault tickets management
 Low-level remote access to the management systems
 Customers management
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Customer
Interface
Management
SML and NML Processes Interaction
Customer-related
processes
Requests
Processing
Billing
Service
Problems
Processing
Customer
QoS
Management
Service
Quality
Management
Customer
Service
Configuration
Restoration
Services Management
Level
Network Management
Level
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Tariffication
Service-related
processes
OTHER
PROCESSES
MONITORING
PROCESSES
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Types of information transmitted between
SMS and NMS
SMS
Service Fulfillment
Guaranteed Service Delivery
QS 1
QS 1
QS 2
QS 2
1. Provisioning request
2. Request for adding, deleting
or reconfiguration of the
equipment
1. Available resources
(provisioning request
results)
1. Request for test
2. Request for performance
and resource use data
1. Performance and configuration data
2. Resource use information
3. Necessary maintenance information
4. Alarm state
NMS
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
NMS and SMS Integration
Alarm information from network
elements
Level 1
SMS
Reconfiguration
results
Level 2
Available resources
(provisioning
request results)
User request for
providing,
refusing or
changing of
service
parameters
Level 1
Provisioning
requests
Serviced alarm
flow
Serviced alarm
flow
NMS
Denials to users
Level 2
Request for adding,
deleting or
reconfiguration of the
equipment
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Results of user
requests
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Mathematical Model of NMS and SMS Integration
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Developed Designing Process Modules
QSs
One phase
M|M|1
M|G|1
QSs
QSs
two phase
M | M | 1
M|M|1
M | G | 1
M|G|1
four phase
M | M | n3 
M|M|1
GI | G | 1 
GI | G | 1
QSs
two phase
three phase
four phase
different types
one phase
two phase
three phase
M | M | 1 ...
BMS
?
OSS
B
SMS
TMN
EMS
A
F
S
P
OAMS
NMS
A
C
F
C
OAMS-NE
M
A
O
M
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Basic Functional Architecture of Integrated
Management
SERVICE MANAGEMENT
INTEGRATION/CORRELATION
SDH NETWORK
MANAGEMENT
SWITCH
MANAGEMENT
SS7 MANAGEMENT
…
MANAGEMENT
DATA TRANSMISSION NETWORK
TELECOMMUNICATION NETWORK
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Example of the Physical Architecture
of Integrated Management
Services
Management
Level
SMS
INMS
NMS-SDH
NMS-X
Common
MS-ATM
EMS-SDH
Network
Management
Level
Common
MS-SS№7
EMS-X
Network
Elements
Management
Level
DATA TRANSMISSION NETWORK
TELECOMMUNICATION NETWORK
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Network
Elements
Level
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Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Documentation List on Integrated
Management System Planning
 Initial data for planning
 Management systems configuration
 Staff-organizational structure of management
centers
 Documentation on operation and maintenance of
management systems
 Documentation on operation and maintenance of
managed equipment
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