Student Affairs and Technology
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Transcript Student Affairs and Technology
Student Affairs and Technology:
A Case Study
Brittney Boone
Norm Cole
Brian Joyce
Curtis Tarver
University of South Florida
Justification for
Course Offering
Societal Demand and the Student Affairs
Response
Improve Cost Effectiveness of Education
Meet High Demands and Expectations of
Today’s Student
Wave of Technology Can Not be Ignored
EDF 4202
Log On to the Future:
Technology in Student Affairs
Fall 2004
Wednesdays, 2-4:50pm, RAR 205
Instructor: Brian Boone, Ph.D. ([email protected])
Required Texts:
Katz, Richard N. et al. Dancing with the Devil: Information
Technology and the New Competition in Higher Education. JosseyBass, San Francisco: 1999.
Bates, A.W. Managing Technological Change: Strategies for College
and University Leaders. Jossey-Bass, San Francisco: 2000.
The Syllabus: Technology in Higher Education. Online Magazine.
www.syllabus.com
Course Description
This course focuses on the use of technology in the
field of student affairs, as well as higher education
in general. It is designed to educate student
personnel administrators on current and future
topics in information technology. Participants will
be expected to become familiar with current
literature on the topic, interject thought and insight,
and will be given opportunities to utilize newly
acquired knowledge.
Course Objectives
Upon completion of this course, students will:
Understand technology’s impact on the
functional areas of student affairs.
Be able to both communicate and facilitate
communication in online communities.
Learn appropriate uses of technology.
Course Objectives
Demonstrate knowledge of online academic
resources including distance learning, online
library resources, internet research, and
Blackboard technologies.
Recognize inherent limitations of others’
level of technological knowledge and be able
to plan, program, and educate appropriately.
Course Objectives
Be aware of ethical and legal issues and their
ramifications inside and outside of student
affairs.
Be able to identify implications of the
technological impact on the future and be
committed to remaining a lifelong learner.
Projects/Written Assignments
Weekly Reflective Journal
University Website Critique
Communication Reflection Paper
Technology Article Critique and
Presentation
Web Page Development Project
Mini-
Weekly Reflective Journal
Due: Weekly, posted to Blackboard
Respond to topics in class readings and
current articles from Syllabus magazine.
Responses should be approximately one page
in length and should focus on the relationship
to current course readings.
Website Critique
Due: September 1
Examine the use of technology, user
friendliness, services provided, and other
relevant topics on the website of a
college or university of your choosing.
Come to class prepared to discuss.
Communication Reflection
Paper
Due: September 22
2-3 pages, double-spaced reflecting on
challenges and benefits of communication
from your personal experience in the cyber
class conducted on September 15.
Technology Article Critique
and Mini-Presentation
Due: October 6
Critique an article from a refereed journal
on a topic related to technology in higher
education. This article is to be outside of
the assigned readings. Presentation shall
be a 5-7 minute PowerPoint incorporating
relevant course topics and creativity.
Web Page Development Project
Due: November 17
(Presentations on November 17 and December 1)
Design a website for a fictitious university. In building
your website, demonstrate a working knowledge of
technology’s importance to a school’s appeal. A 3-5
page paper must be submitted incorporating your
design method and analysis of technology.
Presentations should be 12-15 minutes in length.
Week 1: August 25 Introduction
and Relevance
Assigned Readings
ACPA Task Force on Information Technology in
Student Affairs
Available at www.myacpa.org
Katz, Chapter 1: Can Colleges and Universities
Survive in the Information Age?
Bates, Chapter 1: Confronting the Technology
Challenge in Universities and Colleges
Discussion Topics
Introduction
Review of Course Syllabus
Discuss Bates’ need for change
The Need to Do More with Less
The Changing Learning Needs of Society
The Impact of New Technologies on Teaching and Learning
Discuss University of Michigan IT school initiative
New technologies and the Need to Adapt
Week 2: September 1
Student Services
Assigned Readings
“Online Student Services: Where is your campus?”
Kruger, Kevin. NASPA Leadership Exchange Magazine.
Fall 2003 (available on e-reserve at library)
“New Technologies: Changing How we Work with
Students”About Campus. September/October 2000
(available on e-reserve at library)
Katz, Chapter 2: Competitive Strategies for Higher
Education in the Information Age
Bates, Chapter 2: Leadership, Vision, and Planning in a
Post-Fordist Organization
Due: Website critique
Discussion Topics
Discuss Website Critiques
Impact of Virtual Tours
Webcams
Online class registration, online financial aid
forms, online admissions applications, and other
student services
Overall appeal factors for university websites
Week 3: September 8
Student Services
Assigned Readings
“The “E” is for Everything: E-commerce, E-business, and Elearning in the future of higher education.” Wallhaus, B. JosseyBass: San Francisco: 2000. (available on e-reserve at the library)
“Outsourcing the Technology Boss”. Arnone, Michael. The
Chronicle Review. (www.thechronicle.com)
“Bringing Technology to the Learning Enterprise”. Olsen,
Florence. The Chronicle Review. (www.thechronicle.com)
Bates, Chapter 3: Planning and Managing Courses and Programs
Bates, Chapter 4: Technology Infrastructure and Student Access
Katz, Chapter 3: Assessing the New Competitive Landscape
Discussion Topics
Private corporations’ involvement in higher
education
Technology as a marketing tool
Student services online—to what extent?
What appeals to whom?
Week 4: September 15
Online class
“Meet” at class time by logging into
Blackboard discussion forum
Assigned Reading
Katz Chapter 4: The New Technologies and the
Future of Residential Undergraduate Education
Discussion Topics
Introduce chat room norms (15 minutes)
Discussion of Katz Chapter 4 (45 minutes)
“brb” (15 minute break)
Reflect on online forum, in online forum (45
minutes)
Week 5: September 22
Communication
Assigned Reading
“Remember the Human: The First Rule of
Netiquette, Librarians and the Internet”. Sturges,
Paul. Emerald Publishing, 2002. (available on ereserve at the library)
Due: Communication Reflection Paper
Discussion Topics
Were norms clearly established and followed?
Understanding of online jargon
Did you “remember the human”?
Comfort level/Online vs. face-to-face interaction
Distractions/multitasking
Keeping up with the speed of conversation
Online personalities
Week 6: September 29
Distance Learning
Assigned Readings
“Professors Should Embrace Technology in Courses”.
Lynch, Dianne. The Chronicle Review.
(www.thechronicle.com)
“Many Students’ Favorite Professors Shun Distance
Education”. Arnone, Michael. The Chronicle of Higher
Education: May 10, 2002. (www.thechronicle.com)
“The 24 Hour Professor”. Young, Jeffrey. The Chronicle
of Higher Education: May 31, 2002.
(www.thechronicle.com)
Review Katz, Chapter 4
Discussion
University of Phoenix—Replacing the Ivy
Leagues?
The Role of Professor vs. Consultant
Student Interaction and “The College Experience”
Experiences with Online Courses
Ethics in Distance Learning
Student Affairs’ Obligations to Distance Learners
Week 7: October 6
Online Resources
Assigned Reading
“Higher Education in the Information Age.”
Sellers, Jennifer. August 16, 2001.
(www.blackboard.com)
Due: Technology Article Critique and
Mini-Presentation
Discussion Topics
Libraries—reserves, role of librarian
Electronic databases, online journals
Credibility of online sources
Online citations
Mini-Presentations (5-7 minutes each to
discuss article, thoughts, implications)
Week 8: October 13
Webpage Design
Assigned Readings
“Accessible Websites: Why They’re Important and
Where to Begin”. About Campus. March/April 2002.
(available on e-reserve at the library)
Katz, Chapter 5: Developing and Using Technology as a
Strategic Asset
Bates, Chapter 8: Organizing for the Management of
Educational Technologies
Guest Speaker
Brian Schulte, Marketing Coordinator for the Phyllis P.
Marshall Center Student Union, University of South
Florida
Discussion Topics
Guest Speaker: Presentation, Q&A
Applications used in Website Design
Effective Marketing Techniques
Marketing: Online vs. Real-life
Web Page Appeal
Week 9: October 20
The Digital Divide
Assigned Reading
“Campuses at the Digital Divide”. Gregor, Rebecca.
About Campus. January/February 2001. (available on ereserve at the library)
“Technology and Diversity: An Impending Collision on
the Information Superhighway?”. Hirt, Joan. NASPA
Journal, Volume 38: Issue 1, Fall 2000. (available on ereserve at the library)
“Do you Blog?” Krueger, Kevin. NASPA Leadership
Exchange Magazine. Fall 2003. (available on e-reserve at
the library)
Katz, Chapter 6: Tying Things Together: Advice for the
Practitioner
Discussion Topics
Who is on which side of the Divide?
Differences in diversity, faculty vs. students
What messages do we send to students on the
disadvantaged side of the Divide?
Bridging the Divide
Week 10: October 27
Ethical Issues
Assigned Reading
“Tending the Net”. Carlson, Scott. The Chronicle of
Higher Education. June 7, 2002.
(www.thechronicle.com)
“Delaware Student Allegedly Changed Her Grades
Online.” Read, Brock. The Chronicle of Higher
Education. August 2, 2002. (www.thechronicle.com)
Guest Panel
Chris Martinez, Residence Services Network
Rob Server, Marshall Center Information Technologies
David Armstrong, Student Government Business
Office
Discussion Topics
Panel discussion/presentation
Censorship
Plagiarism
Implications with student groups
University case studies of ethical issues
North Carolina School of Science and
Mathematics Censorship
Week 11: November 3
Legal Issues
Assigned Readings
“Computer Use and the Campus Community: Rights,
Responsibilities and Expectations”. Legal Issues in Higher
Education, 9th Annual Conference (Section E 2). Burlington, VT.
University of Vermont (available on e-reserve at the library)
“California Student Will Spend Weekends in Jail for Tampering With
Online Election”. Olsen, Florence. The Chronicle of Higher
Education. September 19, 2003. (www.thechronicle.com)
“Recording Industry Says It Will Sue Hundreds, Including Students,
Starting This Month”. Foster, Andrea. The Chronicle of Higher
Education. September 12, 2003. (www.thechronicle.com)
Guest Speaker
Jason Spratt, Student Judicial Services, University of
South Florida
Discussion Topics
Guest presentation
Hacking and TOS violations
RIAA and music piracy
Student handbook format—CD ROM vs.
paper copy
ADA compliance issues
Week 12: November 10
Implication for the Future
Assigned Readings
Bates, Chapter 10: Avoiding the Faustian
Contract and Meeting the Technology Challenge
Review Katz, Chapter 6
Discussion Topics
Timeline of Recent Technological Advances
Who knows what lies ahead?
The Future of Student Affairs
Affordability of Changing Technology
Staying ahead vs. lagging behind
Week 13: November 17
Presentations
Due: All Group A and B websites
Group A presentations of designed websites,
15 minutes each in length
Brief questions on presentations
No class the following week due to holiday
Week 14: December 1
Presentations
Group B presentations of designed websites,
15 minutes each in length
Brief questions on presentations
Final thoughts
Course evaluations