Transcript MONDI FORESTS

IMCI National Convention, March 2006
Developing Global Professional Standards
Shanker Gopalkrishnan, CMC, FIMC
Chair, Global Professional Standards Committee, ICMCI
Definitions

Professional Management Consultant
 Is a management consultant who views management
consulting as a profession, who strives for selfimprovement in the process of both management and
management consulting and who subscribes to the code of
ethics of a professional body of management.

Certified Management Consultant
 Is a professional management consultant who meets
relevant
requirements
of
character,
qualifications,
experience, competence and independence established by
the professional body issuing certification.
The CMC mark is Competency Based

Personal qualities required of a Certified Management
Consultant






objectivity, impartiality and independence
knowledge of management organisation and techniques
consulting competencies
practical experience
technical expertise
Supported by the ICMCI Competency Framework, which is
based on the Common Body Of Knowledge (CBK)
THE COMPETENCY FRAMEWORK
MANAGEMENT
MANAGEMENT
PRACTICE
PRACTICE
MANAGEMENT
PRACTICE
NotMANAGEMENT
Mandatory For CMC
CONSULTING
PESTLE
Specialist Competencies
INDUSTRY
And/or
FUNCTIONAL/
TECHNICAL
Acting Communicating Thinking
Ethics
(Like a consultant)
Assessing Competency

Requires a formal & objective assessment
 Professional record
 Assignment study
 Presentation & interview
 Client references
 Formal assessment

Carried out by accredited assessors

Based on externally validated international standards
(quality assurance)
Common ICMCI Competency Standards
The objectives are to

Crate the concept of “Universe” and “CMC core” The
universe will be common competencies that a consultant
needs to possess

Create a set of core competency unit standards which are
accepted by each country and are essential for certification

Create an integrated international framework for
certification

Facilitate continuing professional development - CPD

Align consulting education and training to the competency
framework and CBK
Common Standards aim to

Bring together the variety of standards already in existence

Provide a structure to which new competencies can be
added

Ensure that all existing and new national standards meet
the accepted quality requirements
Standards Generation

ICMCI generate unit standards

Update and review unit standards

Recommend “core unit” competency standards to member
countries

Countries may add “country specific units” to reflect local
needs

Qualifications are at the discretion of the member countries
Quality Assurance – Assessment Process

Common framework to evaluate assessment process

Statement of equivalence, examination of documents

Visits by assessors

In depth examination, including sample interviews of CMCs

Review and process amendments

Approval by Membership Quality Assurance Committee

Certificate of assessment

Triennial assessments
Quality Assurance – Training

Ensure quality of learning programs

Provide moderation and accreditation of assessors

Accredit training providers
Note : ICMCI’s framework for training is in progress – many
IMCs have framed their own systems
The process….
Training providers
CBK
Knowledge
Training
Competency
Framework
Competency
units
Assessment Criteria
Assessment Process
Quality
Assurance
Assessors Guidelines
Certification process
ICMCI
Assessors
Verification process
Global Professional Standards Committee
Process of building standards

Why do we need a professional standard ?

Who wants it ?

Who will use it ?

Who will provide the service ?

Is the service amenable to standardisation ?

Can we benchmark against other professional standards ?

What should be the components ?

Who will be the authority to grant the standard ?

Who assess the authority ?

What are the safeguards ?

Who will hold the IPR ?
PSC : Tasks & Implementation
Strategy
Mission, Objectives, Structure
Documentation
Website, protocol
CMC standard
CMC competency model
framework, syllabus,
reference reading list
CBK
Update – framework & content
ACP
Large practices
MQAC
Standardisation of
assessment procedures
ISO
Standards alignment
Education & Training
Effective practices
Thank you