Transcript Document

Semplificazione delle procedure on-line
per i servizi transfrontalieri:
il progetto SPOCS
L. Boldrin - InfoCert
Roma, 1 Dicembre 2010
InfoCert – Profilo Aziendale
InfoCert – azienda specializzata nei servizi di Certificazione Digitale e Gestione
dei documenti in modalità elettronica.
Primo Ente Certificatore in Italia per la Firma
Digitale
Leader per la Posta Elettronica Certificata
Padova
Milano
Torino
Player accreditato per la dematerializzazione dei
processi documentali a norma
PIÙ DI 250 MILIONI DI DOCUMENTI CONSERVATI A NORMA
OLTRE 3.900.000 CERTIFICATI DI FIRMA DIGITALE
400.000 CASELLE DI POSTA ELETTRONICA CERTIFICATA
4.000.000 DI REGISTRAZIONI DI PROTOCOLLO ANNUE
Firenze
Roma
Napoli
InfoCert
FIRMA DIGITALE
POSTA
ELETTRONICA
CERTIFICATA
GESTIONE
DOCUMENTALE
CONSERVAZIONE
SOSTITUTIVA
MODULISTICA
ELETTRONICA
Relevant activities

InfoCert is member of ETSI




standardization effort in the digital signature arena
REM
Long Term Information Preservation
founder member of the Italian Association of CSP and REM manager
(Assocertificatori)
 Standardization in CEN (e-Invoicing)
Service Directive and Points of Single Contact
DIRECTIVE 2006/123/EC OF THE EUROPEAN PARLIAMENT AND OF THE
COUNCIL of 12 December 2006 on services in the internal market
Art. 1(1) This Directive establishes general provisions facilitating the exercise of the freedom of
establishment for service providers and the free movement of services…
Art. 6(1) Member States shall ensure that it is possible for providers to complete the following procedures
and formalities through points of single contact...
Art. 8(1) Member States shall ensure that all procedures and formalities relating to access to a service
activity and to the exercise thereof may be easily completed, at a distance and by electronic
means, through the relevant point of single contact and with the relevant competent authorities.
Art. 8(3) The Commission shall, in accordance with the procedure referred to in Article 40(2), adopt
detailed rules for the implementation of paragraph 1 of this article with a view to facilitating the
interoperability of information systems and use of procedures by electronic means between
Member States, taking into account common standards developed at Community level.
Doing business in Europe is a challenging
journey…
Municipal
registry
office
Inf ormation to central trade register
Good-conduct certif icate
Inf o on entries in the debtor directory
Attestation: no insolvency proceedings
Tax number
Tax clearance certif icate
Trade authorisation
Registration of a business (notif ies other
authorities which get in contact, if
required
Tax
authority
Trade
office
Notary
Local
building
authority
Procedures
over
procedures in
each MS 
Attestation of trade register registration applctn
Registration in trade register/ issue of
excerpt f orm commercial register
Building licence, if required
Direct contact with trade supervisory
of f ice, if required
Trade
Job centre Health
supervisory
insurance
office
company
Chasing one’s tail around multiple agencies…
…and a host of compliance activities
Registration (f orwarded to aliens dept.
due to f ree movement authorisation)
Local
court
Application f or company number
Registration of employees
=
A waste of time and money
?
Is EU globally competitive?
About the Services Directive
The implementation of the Services Directive concerns a large variety of economic
activities.
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It requires important legislative changes in all Member States
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the undertaking of a number of ambitious projects, such as the setting up of the
"Points of Single Contact".
The three year implementation period ended on 28 December 2009.
EUGO network – DG MARKT
Services Directive: state of play
Several (but not all) Member States have by now adopted their horizontal legislation.
Some have completed their changes in sector specific legislation.
PSC:
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22 MS have put in place the so-called “first generation PSCs”: information is
provided and some completion by electronic means is possible.
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Completion of key procedures available in approximately 17 MS (in many cases
only for « national » providers).
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In 5 MS the PSC only provide information at this stage / in 5 MS no PSC yet.
At the end of August 2010, more than 5000 authorities were registered in the Internal
Market Information (IMI) system to deal with issues relating to the Services Directive.
The services directive today
MS B
MS B
– heterogeneous national
Where
systems
to go?
– No way using home
infrastructures connected
to services abroad
– barriers using eServices
MS A
MS C
PSC
MS C
CA
PSC
Service
Provider
MS D
MS D
PSC
First generation PSC
Second generation PSC
Interoperable Services
(Hopefully) Compliance
CA
with the
SD but still,…
SPOCS : Simple Procedures Online for Crossborder Services
build on MSs’ activities as they implement Art. 8 and other appropriate
articles of the Services Directive 2006/123/EC.
provide complementary key interoperable building blocks to be used in
national solutions, in order to promote« second generation » PSCs in line
with the Digital Agenda
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Provide for further technical solutions to improve the cross-border use of e-procedures
(eDocuments, eID for legal persons, eDelivery…);
Helping administrations to keep their PSCs up to date and to organise them efficiently (work
on content syndication; e-directories);
In general - SPOCS should focus on improvements that facilitate the
practical use of PSCs for businesses
SPOCS : Simple Procedures Online for Crossborder Services
Demonstrate geographical and sectoral scalability (methodology to
encompass all MSs and other service sectors)
Develop long-term sustainability plan
Test provided solutions in practice on the PCSs via concrete
professions
Increase the awareness of businesses of PSCs through
communication activities to reach relevant stakeholders
Cooperate with the other Large Scale Pilots
Partners and MS involved
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
Capgemini (coordinator)
Bundesverwaltungsamt (BVA)
Government to You (Gov2u)
Ministerie van Economische Zaken (MINEZ)
Hellenic Ministry of Interior / General Secretariat of
Public Administration and E-government (MINT/GSPA)
Instytut Logistyki I Magazynowania (ILIM)
Technische Universitaet Graz (TUG)
InfoCamere S.c.p.A. (INFOCAMERE)
InfoCert S.p.A. (INFOCERT)
Siemens AG; Siemens IT solutions and services (SBS)
Freie Hansestadt Bremen (FHB)
Fraunhofer Institute FOKUS
Ministère du Budget (DGME)
Netherlands
Germany *
Greece
Netherlands *
Greece *
Poland *
Austria *
Italy *
Italy
Germany
Germany *
Germany *
France *
* These partners are official representatives on behalf of their country.
NEW Partners and MS involved
The EC‘s digital agenda
Core pillars
Digital Single Market
Interoperability and standards
Trust and Security
Very Fast Internet
Research and Innovation
Enhancing eSkills
ICT for social challenges
Digital Agenda for Europe Relevance for SPOCS
(source: DG-INFSO)
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Interoperability and standards for public authorities
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Proposing a Council and Parliament Decision to ensure mutual
recognition of e-identification and e-authentication (by 2012)
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Proposing a revision of the eSignature Directive (2011)
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Supporting seamless cross-border eGovernment services in
the Single Market
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Agreeing on a common list of key cross-border public services
(by 2011)
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Making eGovernment services fully interoperable
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Ensuring that points of Single Contact to function as fully
fledged eGovernment centres
Quick overview of the Work Packages
WP 1: Content syndication, multilingual issues and glossary
• To enable content syndication, related to glossaries and the multilingual reality.
• 27 different MSs, 23 different languages, 3 different alphabets – content syndication + multilingual issues
must be qualified.
WP 2: eDocuments
• To enable understanding and recognition of eDocuments and their authentication and validation
processes.
•Official eDocuments should be automatically processed regardless of its origin or language.
WP 3: Interoperable eDelivery, eSafe…
•Need for an integrated One-Stop Government approach to handle eDocuments in front and back office.
•Two major Elements: eSafe and eDelivery
WP 4: Interoperable eService Directories
•To enable definition and description of services to form a better understanding and recognition of eServices
that are provided in different national service directories.
WP 5: Piloting with professions
• Leveraging the results achieved in the work packages WP1 – WP4, WP5 allows the experimentation with
real cases focusing on two (or more) professions. This enables the validation of the overall design and
implementation, and demonstrates the synergies among the individual WPs.
WP 6: Awareness raising, dissemination, stakeholder groups engagement and growing
communities of practice
• To create sustainable innovation potential in the PSC Communities of Practice.
WP 7: Project administration
•The overall goal of WP7 “Project administration” is to coordinate and manage the project, to ensure timely
achievement of project goals in a high quality and within budget, to carry out internal project reporting and
reporting towards the Commission, and to coordinate the external project relations.
Our current planning
Post-extension timeframe
Pilot preparations
Four iteration cycles
Stakeholder engagement
Sustainability preparatoins
Specification
Development
Deployment
Piloting
Finalize specs
and modules
Current areas of interoperability activity in the EU
Transport
Infrastructure
Citizen ID
Company ID
Company
Dossier
Citizen ID
Transport
Infrastructure
Citizen ID
Company ID
Company
Dossier
Citizen ID
Privacy
Privacy
Mid-life considerations on SPOCS: pros
Technology is going somewhere
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eDocuments, signature creation and cross border validation
 Cross-border eDelivery
 Syndication / Service Catalogues
European Commission helps
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Commission Decision 2009/767/EC + 2010/425/EU
 EUGO network
European standards are useful (ETSI):
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Advanced signature
 TSL
 REM
 SPOCS is pushing standards
Mid-life considerations on SPOCS: cons
Legal basis are still somehow weak:
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eDocument are often specific
 Cross-border eDelivery may prove hard to be accepted
 Political support for interoperability is weak…
Real case piloting may prove hard:
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two professions/two countries: are there such cases in piloting env?
Partner commitment and collaboration…
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Huge number of (new) partners
 Strict timing for establishing a common dictionary
Further information visit our website
www.eu-spocs.eu