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ASQ 702 Executive Board
2004 - 2005
Chairman / Programs & Speakers –
Jean Flores, CQE, CQA
Quality Manager – Andercraft Products
Executive Board Positions Held or Helped With During The Past Year:
Programs & Speakers / Member Sign-In Table / General Help
Jean has be an ASQ member since July 1987 and holds CQE and CQA certifications. She has
been on the board since December 2002 helping as the Programs Chair.
Jean is a single parent of a 22-year-old son, and has just recently finished building a new house
in Glendora right next door to where she was raised.
She has spent her entire working career at only 2 companies: Baxter Healthcare in Irwindale for
10+ years, and now at Andercraft Products (a custom Injection Molder) for 11 1/2 years. She also
has a secondary teaching credential, and got her BS in Chemistry and Physics at Cal Poly
Pomona and her MBA from University of LaVerne.
Vice Chair / Membership Chair-
Bennett Chin
Product Development & Quality Assurance Manager - Techmer PM, LLC
Executive Board Positions Held or Helped With During The Past Year:
Membership Chair / Photographer / Secretary / Member Survey Data Analysis (CSI)
Joined E-board November 2002
Member of ASQ & 702 since March 2001
ASQ Certifications currently holding:
None, but currently preparing for the December CQE exam.
Reason you wanted to be a volunteer?
Wanted to get involved.
Best experience / most rewarding /memorable as a volunteer this year?
Taking photos for the section.
Treasurer –
Paul Hoffmann, CQE, CQA
Quality Engineer – FMH Corp.
ASQ Member since 1997
Joined ASQ 702 Executive Board in June 2002
Paul has been a quality engineer at FMH Corporation, a manufacturer in the aerospace industry,
since 1999. Prior to this, he worked for a manufacturer of personal computers in New York State.
He has an extensive background in quality system management and auditing and is a CQA. Paul
has a B.S. degree from Clarkson University. He and his wife recently purchased their first home in
Monterey Hills and just celebrated the birth of their first baby boy (Jacob Andrew Hoffmann) on
May 5th 2004.
Secretary / Newsletter Editor -
Mary Schneider, CQA
Program QC Manager - Foster Wheeler Environmental Group
ASQ member since March 1999
Joined E-board in June 2003
Mary has helped the section with a variety of tasks including setting up the meeting room, creating
member nametags, as well as providing her insights and ideas during our section planning sessions.
Immediate Past Chairman / Evite Coordinator / Audit Chair / Internet Liaison
Stephen Soukup, CQE
Senior Quality Engineer – Varco Drilling Equipment (Orange, CA)
ASQ Member since August 1994
ASQ 702 Member since July 2001
Started volunteering for Section in February 2002
ASQ Certifications currently holding:
CQE since 1997. Planning to obtain CSSBB within the next 2-3 years.
Executive Board Positions Held or Helped With During the Past Years:
Chairman / Vice Chair / Newsletter Editor / Web Master / Evite Coordinator / Publicity / Secretary /
Membership / Sign-in Table / Treasurer / Photographer / SMP Chair / Financial Audit / Job Referrals /
Obtaining Speakers / Setting up Student Chapter at CSULA / Promoting ASQ 702 Events and Section /
Recruiting New Members and Volunteers / Data Analysis & Trending / Member Demographics / Monthly
Dinner Surveys / Picking up mail at PO Box, and everything and anything else to keep the section running!
Reason you wanted to be a volunteer:
ASQ 702 was not satisfying my needs as a member in 2002. Instead of complaining, I decided to do
something about it and make a difference. I wanted to turn the section around and prevent it from
disbanding and leaving hundreds of members stranded with no local ASQ section to advance their
knowledge and careers.
Best experience / most rewarding /memorable as a volunteer these past two years as Chair?
Working with my diverse staff on the Executive Board; seeing the impact we made to drastically change the
section around 180 degrees from previous years; hearing that our members are happy with the positive
changes we’ve made and that they appreciate our efforts; and presenting the awards to my team at the
recognition ceremony in June 2003 and 2004.
My Quality Quotes / Philosophies:
1) Quality is a way of life. It has to be a part of you. But the most important thing is the Quality of your life.
The quality time you spend with your family, friends and colleagues is the most valuable thing in life.
2) Know thy customer, Know thy customers needs, Satisfy thy customer.
Personal Info:
Stephen currently lives in Whittier, CA, where he bought his first home in 2001. He was formerly living in
Glendale for most of his life. Stephen has a BS degree from CSULA, and is a 4.5+ year survivor of CML
Leukemia, after going through an Unrelated Bone Marrow Transplant at the City of Hope, in Duarte CA. He
enjoys music, concerts and salsa dancing and is a long-time LA Lakers fan.
Arrangements –
Gayle Fisher
Research Laboratory Assistant - City of Hope Medical Center
Executive Board Positions Held or Helped With During The Past Year:
Hotel & Food Arrangements / Photographer / Sign-In Table / General Helper
ASQ Member since June 2002
ASQ 702 member since June 2002
Started volunteering for the section this year in October 2002
ASQ Certifications currently holding:
None, yet. I will be taking the CQIA exam in Dec. 2003
Reason you wanted to be a volunteer?
I've always lived my life by the philosophy that you can't complain about things unless you are willing to take
the necessary steps to improve them.
Best experience / most rewarding /memorable as a volunteer this year?
It's rewarding to me each time I hear our members leaving positive feedback about how our section is
improving.
My Quality Quote / Philosophy:
Quality is a life altering decision. Once you begin to look at things with quality in your eyes, you begin to see
details you have never noticed before. After this clarity, it’s hard to just accept things for how they are. Your
life will always be filled with improvement.
Education Chair –
Roger Olson, CQM, CQE
Consultant – Systems Quality Consulting
Current ASQ 702 Position : Education Chair
Previous Positions Held: Secretary / Past Chair
Roger has been a member of ASQ since 1993 and is a past section chair of ASQ 702
Roger has been involved with the board since 1995.
Roger has presented as a guest dinner speaker several times.
Roger currently performs training and consulting in ISO, Lean and Six Sigma. He
teaches quality management courses at Cal State Fullerton.
Roger and his wife Cindi (also an ASQ member and 702 board member) have six
children and live in Alta Loma.
Recertification Chair / Job Placement -
Lori Benson, CQA
Quality Professional
Executive Board Positions Held or Helped With During The Past Year:
Job Placement / Certification Chair / Recertification Chair / Guest Dinner Speaker
ASQ member since May 1983
ASQ 702 members since December 1983
ASQ Senior Member since 1994
Joined E-board in July 2002
Lori has been a huge help to so many ASQ members who are currently unemployed. She has
gone out of her way to help those during these difficult times.
Examining Chair / Certification Exam Proctor -
Cynthia Olson, CQM, CQA
Consultant – Systems Quality Consulting
Executive Board Positions Held or Helped With During The Past Year:
Examining Chair / Cert Exam Proctor / Guest Dinner Speaker / General Help
Joined E-board in March 2003
Cynthia Olson has been a member of ASQ since 2000. She is a Certified Quality Auditor and a
Certified Quality Manager.
She is a partner at Systems Quality Consulting where she performs training and consulting in ISO
9000 and Lean Manufacturing. When she is not working as a consultant, she is busy raising her
two youngest children and volunteering for the San Bernardino County Sheriff's Department in
the Equestrian Unit of the Citizen's Patrol.
Executive Board Member –
Akhilesh Gulati
Principal – PIVOT Management Consultants
Executive Board Positions Held or Helped With During The Past Year:
Newsletter Editor & Layout / Publisher / Printer / Section Mailings / Guest Speaker / Mentor
ASQ member since 1991
ASQ 702 member since 1993
Involved with ASQ 702 E-board since 1993 (Continuing from last year)
Senior Member since 1997
Past chair and senior member of ASQ.
Principal with PIVOT, a consulting firm specializing in implementing Change Strategies, Lean
Manufacturing, and ISO 9000 quality systems. Provides training for Lean and Six Sigma.
Co-Education Chair / Six Sigma Expert –
Larry Bartkus
(Enter position here) Biosense Webster
Joined E-board in July xxxx
Number of years in ASQ - 24 (to update)
Number of years in ASQ 702 - 20 (to update)
ASQ Senior Member since 1986.
Previous ASQ 702 Board positions held in the past - Chairman (1988-89), Chair Elect(1987-88),
Secretary(1986-87), Program and Professional Relations Chair(1985-86) and a few other years, CQE
Refresher Course Coordinator (3 or 4 times) , Member Booster Chair, Conference 0702 Representative for
Orange County ASQ Conference, etc
ASQ Certifications currently holding - CQE (since 1986)
Reason you wanted to be a volunteer?
To become more active in my profession and network with other quality professionals
Best experience / most rewarding/memorable as a volunteer this year?
It’s great to see SGV 0702 having monthly meetings again with good attendance. It almost died!
I joined ASQ in April 1979 in New Jersey moved to California in December 1981 and joined 0702 in 1983.
Publicity Chair
• OPEN - Please volunteer
• Duties:
– Write Press Releases & publish in local
newspapers
– Get community involved with ASQ events
– Promote ASQ 702 section to other people
and non-members