A. Dogac

Grenoble Ecole de Management MEDFORIST Workshop

RosettaNet

Asuman Dogac Middle East Technical University Ankara Turkey [email protected]

Grenoble Ecole de Management MEDFORIST Workshop 1

RosettaNet

 Founded in 1998, RosettaNet is an independent, self-funded, non-profit consortium dedicated to the development of   XML-based standard electronic commerce interfaces to align the processes between supply chain partners on a global basis  The RosettaNet consortium includes IT companies like IBM, Microsoft, EDS, Netscape, Oracle, SAP, Cisco systems, Compaq and Intel  http://www.rosettanet.org

A. Dogac Grenoble Ecole de Management MEDFORIST Workshop 2/33

Partner-to-Partner Electronic Business Interface

Company A

Company Specific processing

SAP ERP Internet & XML Company B

Company Specific processing

Oracle ERP

Translate from Company A system data set to RosettaNet standards A. Dogac RosettaNet defines processes and a framework for how data gets passed over the Web and certain handshake criteria Grenoble Ecole de Management MEDFORIST Workshop Translate from RosettaNet standards to Company B system data set 3/33

Where the name RosettaNet comes from?

  The name Rosetta refers to the crucial breakthrough in the research regarding Egyptian hieroglyphs The name Rosetta is attached to the stone of Rosette   This is a compact basalt slab that was found in July 1799 in the Egyptian village Rosette (Raschid), which is located in the western delta of the Nile The Rosetta Stone is a text written by a group of priests in Egypt to honour the Egyptian pharaoh  It lists all of the things that the pharaoh has done that are good for the priests and the people of Egypt A. Dogac Grenoble Ecole de Management MEDFORIST Workshop 4/33

Where the name RosettaNet comes from?

     It contains three inscriptions that represent a single text in three different variants of script written in 196 B.C.

The text appears in form of   hieroglyphs (script of the official and religious texts), of Demotic (everyday Egyptian script),  and in Greek Many people worked on deciphering hieroglyphs over several hundred years However, the structure of the script was very difficult to work out The representation of a single text of the three mentioned script variants enabled the French scholar Jean Francois Champollion (1790-1832) in 1822 to basically decipher the hieroglyphs Grenoble Ecole de Management MEDFORIST Workshop A. Dogac 5/33

RosettaNet Framework

   Partner Interface Processes (PIPs) A Master Dictionary  

Business Dictionary Technical Dictionary

A messaging system A. Dogac Grenoble Ecole de Management MEDFORIST Workshop 6/33

RosettaNet Framework



Partner Interface Processes (PIPs)

 The sequence of steps required to execute an atomic business process between two supply chain partners  The activities involved  The roles of the partners  The business documents exchanged  The security, authentication, time-outs of messages exchanged A. Dogac Grenoble Ecole de Management MEDFORIST Workshop 7/33

Some Example PIPs

Cluster: PIP 2A1: PIP 2A2: PIP 2A9: Cluster: PIP 3A2: PIP 3A3:

PIP 3A4:

PIP 3A6: PIP 3A7: PIP 3B2: PIP 3B4: Cluster: PIP 4B1: Cluster: PIP 5C1: PIP 5C2: PIP 5C3: A. Dogac Product Information Distribute New Product Information Query Product Information Query EC Technical Information Order Management Request Price and Availability Transfer Shopping Cart

Manage Purchase Order

Distribute Order Status Notify of Purchase Order Acceptance Notify of Advance Shipment Query Shipment Status Inventory Management Allocate Inventory Marketing Information Management Distribute Product List Request Design Registration Request Design Win MEDFORIST Workshop 8/33

RosettaNet PIPs

 More than 100 PIPs grouped into clusters and then to segments  For example,

Cluster 3

is

Order Management

and

Segment 3A

in this cluster is about

Quote and Order Entry

 As an example of the PIPs in this segment

PIP3A4: Manage Purchase Order

Grenoble Ecole de Management MEDFORIST Workshop A. Dogac 9/33

PIP 3A4: Manage Purchase Order



Buyer

creates a

Purchase Order

and sends it to the

Seller



Seller

receives the

Purchase Order Order Acceptance

and returns a

Purchase

 The

Buyer content

determines

success or failure

based on

message

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RosettaNet Business Process Flow Diagram for PIP3A4

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RosettaNet Business Dictionary

 Contains information about the trading partners like  Business Properties (e.g. business address),   Business Data Entities (like ActionIdentity), and Fundemental Business Data Entities (e.g. BusinessTaxIdentifier, AccountNumber)  There is only one business dictionary that encompasses all supply chains like Electronic Components (EC), Information Technology (IT), etc.

A. Dogac Grenoble Ecole de Management MEDFORIST Workshop 12/33

RosettaNet Technical Dictionary and PIPs

    Provide properties for describing products and services The RosettaNet framework enables supply chain business partners to execute interoperable electronic business (e-business) processes by developing and maintaining PIP implementation guidelines RosettaNet distributes PIPs to the trading partners, who use these guidelines as a road map to develop their own software applications PIPs include all business logic, message flow, and message contents to enable alignment of two processes A. Dogac Grenoble Ecole de Management MEDFORIST Workshop 13/33

Doing Business through RosettaNet

    In order to do electronic business within the RosettaNet framework, there are a number of steps the partners have to go through First, the supply chain partners come together and analyze their common inter-company business scenarios (i.e., public processes), that is, how they interact to do business with each other, which documents they exchange and in what sequence These inter company processes are in fact, the “as-is” scenarios of their way of doing business with each other Then they re-engineer these processes to define the electronic processes to be implemented within the scope of the RosettaNet Framework Grenoble Ecole de Management MEDFORIST Workshop A. Dogac 14/33

Doing Business through RosettaNet

 An electronic business process includes both the interactions between partner companies, and the private processes within the company  RosettaNet provides guidelines only for PIPs which are the public part of the inter-company processes Grenoble Ecole de Management MEDFORIST Workshop A. Dogac 15/33

Business Processes

Customer Private process A (Company -specific) Process PO Request Public process (Standard) Send PO Customer

P O

Select Supplier Generate RFQ Send RFQ Select RFQ Response Send PO Receive PO Acknowledge

A. Dogac

Close Supplier Public process (Standard) Send PO Supplier Private process B (Company -specific) Process Sales Order Send PO Acknowledge Response Acknowledge Response Acknowledge

Grenoble Ecole de Management MEDFORIST Workshop

Check Customer Create Sales Order

CRM SCM ERP 16/33

E-Business Exchange

A. Dogac

Grammar Words Alphabet Sound Ecom Application eBusiness Process

PIP™

Framework Dictionary XML Internet

human-to-human business exchange Grenoble Ecole de Management MEDFORIST Workshop Partner-to-Partner eBusiness exchange 17/33

Necessary to differentiate:



Public Business Processes

: The process among the trading partners  RosettaNet defines and fixes Public Business Processes in terms of PIPs 

Private Business Processes

: The business processes internal to the company A. Dogac Grenoble Ecole de Management MEDFORIST Workshop 18/33

An Example

Public Business Process

Request Price and Availability PIP 3A2 1 Request Purchase Order PIP 3A4 2 3 Notify of Invoice PIP 3C3 6 7 Notify of Shipment Receipt PIP 4B2 4 Transportation Request PIP3B1 Notify of Billing PIP3C5 5 Notify of Shipment Status PIP3B3

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An Example

    Consider, for example, a scenario where a buyer requests the price and availability of some products from a seller (PIP3A2) After receiving the response, the buyer initiates a Purchase Order Request (PIP3A4) The seller, on the other hand, after acknowledging the Purchase Order Request, sends an invoice notification (PIP3C3) to the buyer The seller sends a transportation request (PIP3B1) to the shipper (There is a third party in this scenario, which is a shipper) A. Dogac Grenoble Ecole de Management MEDFORIST Workshop 20/33

An Example

   The shipper, after shipment of the goods, sends the status of the shipment (PIP3B3) When buyer receives the shipment, it sends a shipment receipt notification (PIP4B2) to the seller. Finally, the seller prepares a billing statement and notifies the buyer (PIP3C5) Grenoble Ecole de Management MEDFORIST Workshop A. Dogac 21/33

Product Categorization and Classification in RosettaNet

    Product categorization and classification in RosettaNet is achieved through RosettaNet Technical Dictionary (RTD) The RTD specifies classes of products with their properties in XML DTD That is, associated with a product type, there is a collection of predefined XML tags Each product class also has a corresponding Universal Standard Products and Services Classification (UNSPSC) code, basically used to differentiate the products in the catalogs that do not fall into IT domain Grenoble Ecole de Management MEDFORIST Workshop A. Dogac 22/33

Global Trade Item Number (GTIN)

    In RosettaNet, PIPs use Global Trade Item Number (GTIN) to identify products In contrast to the product numbering that has been traditionally used within the Electronic Components supply chain, GTINs do not contain embedded information to describe products Traditional product numbers are split into “segments‘”, each representing specific product characteristics RosettaNet, on the other hand, in order to streamline the information exchange throughout the supply chain, defines GTINs to be used by PIPs to identify products 

In this way proprietary manufacturer and customer product numbers are avoided

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Global Trade Item Number (GTIN)

   In RosettaNet product information details can be obtained by querying a supply chain partner's catalog by using the standard tags through “PIP2A5/EC Query Technical Information” to return one or more GTINs along with product data Hence RTD is used in associating the product data with GTINs

To implement the Technical Dictionary, an organization must categorize all saleable products according to the product classes and class properties specified in the Technical Dictionary

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RosettaNet Messaging Structure

    Execution of PIPs involves exchanging messages between the parties, and RosettaNet provides a Business Message structure for this purpose RosettaNet business messages (also termed as action or service messages) consist of a message header and a message body Both the header and the body are complete, valid XML documents The header and the body are encoded within a multipart/Related MIME message Grenoble Ecole de Management MEDFORIST Workshop A. Dogac 25/33

RosettaNet Messaging

    The message content is specified in individual PIPs Each PIP has one or more "actions" that are described by means of an individual DTD or schema RosettaNet Implementation Framework (RNIF) specifies and provides for a consistent mechanism to digitally sign and/or encrypt all RosettaNet messages (as needed), independent of the transfer protocol, PIP and the specific business document being exchanged It also specifies a reliable messaging mechanism based on "Acknowledgements" Grenoble Ecole de Management MEDFORIST Workshop A. Dogac 26/33

RosettaNet Transport

   The PIP business message is encapsulated into a RosettaNet protocol message termed as "RosettaNet Object” The RosettaNet Object is composed of   a version and content length header, content comprising a business action message, and  a digital signature length followed by a digital signature trailer "RosettaNet Object” is encapsulated into a message of HTTP protocol and send as a as a direct HTTP message Grenoble Ecole de Management MEDFORIST Workshop A. Dogac 27/33

RosettaNet Implementation Successes

Partners Implementation Results Arrow & Carrier

Up and running in six weeks Reduced a

5-day batched delivery cycle to overnight

; results in inventory reduction, improved customer satisfaction

Bourns & TTI

Implemented PIP™ 3A2 in two weeks New process converted access to inventory information from a

week’s delay to real-time

data; improved customer service

Compaq & Delta

(Taiwan)

Intel & WPI

(Taiwan)

Samsung &

Implemented PIP 3A4 and PIP 3A7 Reduced the

order processing lead time to several minutes

; enabled Compaq to receive the P.O. acknowledgement immediately and allowed departments involved in the process to receive related information in real time Implemented PIP 3A4 and PIP 3A7 Automated process

reduced the cycle time

for order processing between the companies First implementation Expected to shorten lead time between Korea- and MEDFORIST Workshop Japan-based partners 28/33

RosettaNet Partners

Standard Bodies Trade Associations Government Agencies Solution Providers Supply Chain Companies

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Information Technology (IT) Supply Chain Board

3Com Arrow Electronics Avnet Cisco Systems Compaq CompUSA Dell Federal Express GSA Hewlett-Packard IBM Ingram Insight Intel Lucent Technologies NEC Netscape Office Depot Pioneer Quantum SAP Siemens Solectron Tech Data Trilogy UPS Grenoble Ecole de Management MEDFORIST Workshop A. Dogac 30/33

Electronic Components (EC) Supply Chain Board

Agilent Intel Pioneer Altera Arrow Electronics Avnet AVX Bourns Cisco Systems FCI Kemet Lucent Technologies Memec Micron Technology Molex Motorola National Samsung Solectron Sony STMicroelectronics Texas Instruments Toshiba Tyco Electronics Xilinx Future Electronics Hitachi IBM Nokia NEC Philips Semiconductors Grenoble Ecole de Management MEDFORIST Workshop A. Dogac 31/33

Semiconductor Manufacturing (SM) Supply Chain Board

Air Products & Chemicals Agilent Technologies Amkor Technology Applied Materials ASE Chartered Semiconductor Intel JSR LSI Lucent Technologies Micron Technology Motorola National Semiconductor NEC Philips Semiconductors Samsung Electronics Shin-Etsu Handoutai Shinko Electronics SPIL Sumitomo Bakelite Sumitomo Metal Texas Instruments TOK Tokyo Electron Toppan Toshiba TSMC UMC Winbond Xilinx Grenoble Ecole de Management MEDFORIST Workshop A. Dogac 32/33

Thank you very much for your attention!

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