Transcript Creative Workplace Learning

Creative Workplace Learning
English as a Working Language
AGENDA
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Introduction to CWL’s
English as a Working Language program
The CWL Difference
Significance of the Program
Sample Student Work
Outcomes of the EWL Program
EWL: An Introduction
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The CWL English as a Working
Language Program meets the needs
of both the business and the
workers/students
The CWL model was selected as a
Best Practice at the 1999 Summit
21st Century Skills for 21st Century
Jobs sponsored by Vice President Al
Gore.
The CWL Model
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Establish the Employee Involvement Team
(employer, workers, funder and CWL)
Conduct a Workplace Needs Assessment
Develop a Contextualized Curriculum
Recruit Potential Students
Assess Student knowledge of English
Provide English Classes 15-20 weeks
Evaluate Program
Organize a Ceremony of Completion/Graduation
The CWL Difference:
Employee Involvement Team
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Purpose of the EIT
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To plan, monitor and contribute to workplace
education programs/classes
To create a learning community that results in
employee satisfaction and commitment
To target and address communication skills
To make connections to the workplace and
enhance language acquisition by using
authentic work materials
To galvanize learners to succeed through team
support
EWL Program Details
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EWL participants are employed and attend
classes at their workplace
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Optimal number of students
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2 hour classes, twice a week
15-20 weeks per session
8-12 per class, maximum 15
The curriculum is customized to address
student and employer needs
Workers are assessed for Performance Level:
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reading & writing competencies
listening & oral competencies
Who are ideal EWL participants?
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Employees who need to improve their English
skills for optimal performance at work
Employees who seek to understand, speak, read
and write English better so they can
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communicate with their supervisors & coworkers
comprehend instructions
express any concerns or problems
speak with and understand customers or clients
Employees who show potential for advancement
but lack confidence in their English abilities
Employees who need to pass an admissions exam
for advanced technical training
Coworkers in the Classroom:
Partnering and Role Playing
Significant Outcomes
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Increased confidence and self-sufficiency
at work
Increased participation in meetings,
communications and relationships at work
Improved employee retention rate
Improved attendance
Increased company loyalty
Decreased errors and waste on the job
Quantitative Results
a sample from NIDEC/Power General Supervisors' Surveys
Quantitative Results, continued
Testimonials in Support of CWL’s
EWL Program
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Highly creative and cost-effective
method to improve results in the
workplace through training
Instructional methodology
resonates with a leadership and
values-based transformation
Reflective of a strong approach to
organizational effectiveness
*From Hans Picker, the President of CEC International’s letter to Lloyd David, Director, CWL.
Companies CWL has worked with:
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American Student Assistance
Analog Devices
Avery Manor Nursing Home
Bertucci’s
Blue Cross & Blue Shield
Boston Scientific Corporation
Brigham & Women’s Hospital
Gillette
Malden Housing Authority
Polaroid Corporation
Creative Workplace Learning
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Contact Information:
Lloyd David, Ed.D
CWL President
Brooke S. Toomey
Program Coordinator, ESL/EWL Programs
Creative Workplace Learning
311 Washington Street
Brighton, MA 02135
phone: (617) 746-1260
[email protected]
[email protected]