Transcript A model for Collaboration between the statutory and NGO

A MODEL FOR
COLLABORATION
BETWEEN THE
STATUTORY AND NGO
SECTORS
CHRISTCHURCH
What are the immediate concerns?
What would you do next?
CHRISTCHURCH – OUR RESPONSE
Based ourselves at Marae – community presence
 Weekend adventures
 1-1 and group mentoring
 School based support work
 Re connection with our local and regional
networks – where are they all?
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CONTEXT
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Following the Christchurch earthquakes, a
number of agencies were left ‘homeless’.
A hub was formed at Nga Hau E Wha National
Marae.
CYF have long spoken about high and complex
workloads that can become slowed by volumes of
referrals that do not necessarily fit with the
design of the service
TE PUNA WHAIORA - WHO ARE WE?
Building Resiliency, moving children from pain to
promise and from isolation to connection.
 Vulnerable children and families
 Children aged 5-12 years
 Identified areas of need in health, welfare or
education.
 Maori and Pacific Island, rurally or socially
isolated children
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RELATIONSHIPS
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Te Puna Whaiora hold a number of contracts
with CYF, including:
Home for Life
Kidzacool and CYF partnership camps
Partnered response
Social workers in Schools
Building resiliency services
GREEN PAPER
Sharing responsibility
 Showing leadership
 Child-centered practice changes
 Child-centered policy changes
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STATISTICS
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Child, Youth and Family confirmed 21,000 cases of
abuse and neglect in 2009/10
Over 30,000 students are truant from schools on any
given day
7,342 school leavers left with no qualification in 2009
13,315 hospital admissions in 2008/09 were for
children under five that could have been avoided. In
the same year, 1,286 admissions for all children were
as a result of assault, neglect or maltreatment
47,374 children (aged 0–16) were present, or usually
residing with the victim, at an incident of family
violence reported to the Police in 2010.
(p. 6)
QUESTIONS?
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How can the Government’s frontline
services better connect vulnerable children
and their families and whānau with the
services they need?
What services could be included in this
action to better connect vulnerable
children to the services they need?
What other changes do you think could be
made to ensure vulnerable children are
connected to the services from which they
would benefit?
(p. 29)
PURPOSE
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What we were trying to achieve:
- ease of access for vulnerable families that
need support.
- relationship building between sectors
- resource building
- increased awareness of role in the
community
- supporting community/sector
understanding of CYF duties and
mandates
ACTION
Social workers from TPW went out on duty calls
with CYF
 ‘triage’ meetings between supervisors and TPW
to identify families that may meet criteria for
TPW services.
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OUTCOMES
Where appropriate families were able to engage
with their TPW worker right from the start
 CYF were able to close cases in the knowledge
appropriate services were in place.
 Families had significantly quicker access to TPW
services then if they had gone the DR pathway.
 Increased understanding of roles
 Supportive collaboration and relationships
between services and families.
 Practice support.
 “A way forward” consultation document
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CHALLENGES
Role clarity and boundaries
 Reciprocity
 Buy-in
 “Third Wheel” syndrome
 Gaps in knowledge
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LINKS TO GREEN PAPER OUTCOMES
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Share responsibility
Reducing caseloads
Early intervention
Child centered practices
Information sharing and collaboration between
agencies.
Expansion of support services
LINKS TO GREEN PAPER OUTCOMES
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Show Leadership
Government action plan (access to services)
Reporting of outcomes
Partnerships and culturally relevant services
Connection to services (reducing barriers)
LINKS TO GREEN PAPER OUTCOMES
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Make child-centered policy changes
Targeting vulnerable children
Early intervention
Evidence based policy
Prioritizing families and services
Monitoring of children
Information sharing
LINKS TO GREEN PAPER OUTCOMES
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Make child-centered practice changes
Collaboration
Support and training
Reducing barriers to services
Raising awareness of services
WHAT NEXT
Training
 Education supports
 Potential for city wide roll out and increase of
staff
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WHAT NEXT FOR CHRISTCHURCH
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What do you think the current issues for the
community are?
How can government and NGO sectors continue
to build their collaboration and meet the needs of
vulnerable families in this context?
REFERENCES
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Ministry of Social Development. (2011). The
Green Paper for Vulnerable Children. Every child
thrives, belongs, achieves. Wellington.
Ministry of Social Development. (2012). The
Green Paper for Vulnerable Children. Complete
Summary of Submissions. Wellington.
Ministry of Social Development. (2012). Child
Youth and Family Christchurch. A Way Forward.
Christchurch.