Transcript TERMINAL MANAGEMENT - Welcome to VPA home page!

TERMINAL
MANAGEMENT
TERMINAL
MANAGEMENT
• CONTAINER TERMINAL TYPICAL
FIGURES.
• 4 (Super) Post Panamax Cranes
• 8 RTG’s
• 4 FLT’s (MTHandling/Storage)
• 20 Tugmasters + 40 Chassis.(Multi
Trailer System - MTS.)?
Quaylength: 800 - 1000 mtrs.
• Terminal Area: 45 ha.
• Cap. 350.000 moves/yr
• CFS + Equipment. (FLT’s).
TERMINAL
MANAGEMENT
• Main Facilities:
• Office building: Staff - Agents Customs - Cafetaria & Washing
Facilities - Others.
• In/Out Gate, incl. Checkpoint.
• Railway connections
• Workshop incl. Equipment Parking
Area.
• CFS
TERMINAL
MANAGEMENT
• COMMERCIAL DEPT.
• FINANCE & ADM. DEPT.
• HUMAN RESOURCES
DEPARTMENT.
• TECHNICAL DEPT.
• SECURITY/SAFETY DEPT.
• OPERATIONS DEPT.
• COMMUNICATION
• MANAGEMENT BY OBJECTIVES
COMMERCIAL DEPT.
MARKETING/SALES
COMMERCIAL DEPT.
MARKETING/SALES
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What is a market ?
Why know the (your) market?
What is marketing ?
The marketing mix
The marketing manager
Type of markets
Marketing research
The marketing plan
COMMERCIAL DEPT.
MARKETING/SALES
MARKET RESEARCH
• TRANSPORT MARKET
DEVELOPMENTS
• Volume growth
• Unitization / containerization
• Ship’s type/size
• Modal split
• Transport systems
COMMERCIAL DEPT.
MARKETING/SALES
MARKET RESEARCH
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ECONOMIC DEVELOPMENTS
Global trade
Global industrialization
Cargo flows
Finished products versus raw
materials Policies
• Economy of scale
COMMERCIAL DEPT.
MARKETING/SALES
• MARKETING/SALES IN PORTS
AND TERMINALS
• Product
• Place / Position
• Price
• Promotion
• Personal selling
• STRATEGY
• Customer orientated - (Who is your
customer)
• Clear profile of company
• Additional service rendering
• Quality in service
• Reliability
COMMERCIAL DEPT.
MARKETING/SALES
• ANALYSIS OF PORT’S /
TERMINAL POSITION
• Market segmentation
• Competition analysis
– Strength/weakness analysis
- Capacities - Equipment Management - Finance Techniques - Communication
– Port charges - Sailing times /
Hinterland to/from port Transhipment status - Working
conditions - Customs procedures
COMMERCIAL DEPT.
MARKETING/SALES
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COMPETITION ANALYSIS
Identify all.
Good/bad competitors
Select optimal market share
Avoid creating desperate
competitors
COMPETITION ANALYSIS
Competitor satisfied?
Possible future moves and how
dangerous?
Competitor vulnerable?
How most damaging retaliation?
COMMERCIAL DEPT.
MARKETING/SALES
COMPETITIVE ADVANTAGE
• Technology leadership by itself
rarely leads to success.
COMMERCIAL DEPT.
MARKETING/SALES
TARIFFS
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PRICING
Objectives / Determination
Break - even analysis
Strategy
STRUCTURE
Infrastructure - Port dues/ charges
Super structure - Cargo handling
charges
• Shipping conditions (cif/fob)
COMMERCIAL DEPT.
MARKETING/SALES
TARIFFS
• PORT DUES/CHARGES
• PILOTAGE -Draught - Sea/Harbour
- Distance
• TUGBOATS - Ship’s l.o.a. Distance - per Tug.
• PORT DUES - Category - Ship’s
GRT - cargo load/disch. (ton) Frequency reductions.
• WHARFAGE - cargo load/disch via
quay
• QUAYDUES - Ship’s l.o.a./day
• (UN)MOORING - Ship’s l.o.a.
COMMERCIAL DEPT.
MARKETING/SALES
TARIFFS
• CARGO HANDLING CHARGES:
• MULTI USER TERMINAL: See
example
• DEDICATED TERMINAL: Total
amount/yr: Fixed costs (Per
throughput category)Amount/ctr:
Variable costs
• VIRTUAL TERMINAL
Contract identical to Dedicated
Terminal but physically other
arrangement.
COMMERCIAL DEPT.
MARKETING/SALES
CONTRACTS
• MULTI USER TERMINAL
CONTRACT
• CONTENTS:
• 1.00
Definitions
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Service
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Duration of contract
• 4.00
General description of
services
• 5.00
Operations
COMMERCIAL DEPT.
MARKETING/SALES
CONTRACTS
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Liabilities
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Jurisdiction
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Assignments
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Payments
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Translation
Appendix I
Rates
Appendix II
Adjustments
Appendix III Reporting and
Documentation
COMMERCIAL DEPT.
MARKETING/SALES
CONTRACTS
• RATES (As per clause 5.00:
Operations - Description of services
(detailed)
• LOAD/DISCHARGE LINE
HAULIER: per move, incl free
storage period - 24 hrs./day Holiday/ Weekend surcharge.
• T/S: per move - separate Line
Haulier - Feeder.
• RECEPTION/DELIVERY:
Truck/Rail: per move - 16 hrs. day Surcharge for other times.
COMMERCIAL DEPT.
MARKETING/SALES
CONTRACTS
• LOAD/DISCHARGE FEEDER
(BARGE): Per move, 24 hrs/day
Holiday/Weekend surcharge.
• STORAGE: Full: beyond free
period: TEU/day
MT: Free allotment:TEU/day or
TEU/day/month, thereafter
TEU/day.
• SHIFTING: Same bay, per ctr.
Via quay: per ctr. (= 2 moves)
• SURCHARGES: Per gang/shift
COMMERCIAL DEPT.
MARKETING/SALES
CONTRACTS
• IDLE TIME/WAITING SHIP’S
ARRIVAL: Beyond 1-2 hrs. per
gang/hour
• REFRIGERATION: Per ctr./24 hrs.
• LOAD/DISCH. NON STAN-DARD
CTRS.: Per move or Surcharge (%)
on basis rate.
• LOAD/DISCH. UNCONT. CARGO.:
Per ton
COMMERCIAL DEPT.
MARKETING/SALES
CONTRACTS
• CFS
• Stuffing, stripping, re-vanning: per
ton.
• Reception/delivery: per ton.(To cargo
interests ?)
• Direct ex/into truck, wagon, barge.
• General, Palletized, Reefer, (IMO)
cargo.
• Storage: Open/Shed: beyond free
period: ton/day.
• GENERAL:
• EXTRA SERVICE ON
• REQUEST:
Per Foreman/Labourer/hour or shift.
TERMINAL CONTRACT
• Guaranteed Production Clause:
Example: 1500 moves/24hr or
pro rata
• Non - Performance Clause:
(Penalty Clause) If guaranteed
production not achieved:
Terminal to pay a penalty to the
Line of $1000 per extra hour.
COMMERCIAL DEPT.
MARKETING/SALES
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PROMOTION
Advertising
Public relations
Exhibitions
Conferences etc.
Personal selling
PERSONAL SELLING
KNOW THE MARKET
KNOW DEVELOPMENTS
(ANTICIPATION)
• KNOW YOUR CUSTOMER
• KNOW YOUR COMPANY
• KNOW YOUR TARIFFS
FINANCE & ADM.
DEPARTMENT
• INVOICING
• BOOK KEEPING
• WAGE (SALARY)
ADMINISTRATION
• COST CONTROL
• PROJECTS
• EDP
FINANCE & ADM.
DEPARTMENT
FINANCE & ADM.
DEPARTMENT
INVOICING
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Vessel’s outturn reports
Delivery/Reception reports
Stock reports
Working orders
Contracts
Rate agreements
Port Tariffs
FINANCE & ADM.
DEPARTMENT
BOOK KEEPING
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System
Invoicing
Wage administration
Cost Control
Monitoring (debtors)
FINANCE & ADM.
DEPARTMENT
WAGE (SALARY) ADMINISTRATION
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Salary info
Working hours
Overtime info
Increments/Extra’s etc.
(Collective) Labour agreement
FINANCE & ADM.
DEPARTMENT
COST CONTROL
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Budget
Monthly overview
Annual overview
Balance sheet
Core figures
Results (Profit - Loss account)
Specifications
Reporting
FINANCE & ADM.
DEPARTMENT
COST CONTROL
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Budget
Monthly overview
Annual overview
Balance sheet
Core figures
Results (Profit - Loss account)
Specifications
Reporting
FINANCE & ADM.
DEPARTMENT
COST CONTROL
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OVERVIEW MONTHLY / ANNUAL
Budget items
Results (P+L account)
Comparison with budget
Core figures
Specifications
Verbal reporting: discrepancies,
actual/future developments
FINANCE & ADM.
DEPARTMENT
REPORTING
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INFORMATION
OPERATIONAL
Production
Productivity
Occupancy rates
INFORMATION
MANAGEMENT
Not only financial
Short/Long term planning
Operations -> efficiency
Analyse -> measures ->
developments.
FINANCE & ADM.
DEPARTMENT
PROJECTS
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Investments
Extensions
(Lease) Contracts
Merger
Reorganisation
FINANCE & ADM.
DEPARTMENT
ELECTRONIC DATA PROCESSING
• Developments
• Investment/Lease
• Maintenance
HUMAN RESOURCES
DEPARTMENT
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Personnel Organisation
Collective Labour Agreements
Administration (Wage/salary??)
Social legislation
Representation
Information - (confidential)
HUMAN RESOURCES
DEPARTMENT
HUMAN RESOURCES
DEPARTMENT
PERSONNEL ORGANISATION
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Availability (holidays/illness)
Permanent/pool/agency
Training
Coaching
Quality control
Organisation of teams
Foremen
Technical support
Communication
HUMAN RESOURCES
DEPARTMENT
PERSONNEL ORGANISATION
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TRAINING
COACHING
QUALITY CONTROL
Internal / External
Jobdescriptions
Assessments (System)
Promotion policy/system
Sanctions/dismissal
Communication
HUMAN RESOURCES
DEPARTMENT
• COLLECTIVE LABOUR
AGREEMENTS
• REPRESENTATION
• SOCIAL LEGISLATION
• Unions
• Employers Association
• Works council
• ADMINISTRATION
• INFORMATION
• Wage/salary administration (??)
• Filing
• Confidentiality
• Privacy legislation
HUMAN RESOURCES
DEPARTMENT
• GENERAL
• Less physical functions
• Increasing need specialist /combi
functions
• Automation: administration planning - operations.
• Flexibility / employability
• Social climate
TECHNICAL
DEPARTMENT
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Equipment
Office / Site
Maintenance & Repair
Stockkeeping (Spareparts)
Planning/allocation
Equipment lease / hire
Husbandry (telephone / water)
Procurement/Claims
Research & Development
TECHNICAL
DEPARTMENT
TECHNICAL
DEPARTMENT
MAINTENANCE & REPAIR
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EQUIPMENT MAINTENANCE
Schedules factory / supplier
Coordination with Operations
Inspections
Safety certificates (Labour
Inspection)
• WORKSHOP REQUIREMENTS
• Overhead crane
– Central systems:
– Lub. Oil
– Hydrolic oil
– Water suppl
– Grease
TECHNICAL
DEPARTMENT
MAINTENANCE & REPAIR
• Central air system 12 atm. - two
compressors
• Hand tools (air + electric)
• Lifting equipment for changing
wheels
• Fixed and/or mobile working
platforms
• Spare part store/ administration
• Electric welding machines + burner
TECHNICAL
DEPARTMENT
MAINTENANCE & REPAIR
• Ventilated battery charge/store
room + testing equipment
• Drilling and grinding machines
• Car lift (6 -10 tons)
• Hydraulic lifting tools for cranes, up
to 50 tons Steam cleaner
• Electric terminals: 220 - 380 V
16 - 63A
• Diesel fuel pump
• El.power supply abt. 120 kwh.
TECHNICAL
DEPARTMENT
MAINTENANCE & REPAIR
• TYPICAL MAINTENANCE
SCHEDULE DIESEL ENGINED
EQUIPMENT DAILY
• Engine control: water, oil, V-belts
• Electrical: generator, safety
functions, travel & working lights
• General: tyres, ladders, safety
guard, mirrors, fuel
TECHNICAL
DEPARTMENT
MAINTENANCE & REPAIR
• WEEKLY/50 HOURS
• Check: tyre pressure, oil levels,
generator, motors, battery
• Lubricate:drive chains, wheel
suspensions, steering linkage,
splains on drive shafts.
• 250 HOURS
• Renew: engine oil, oil filters, air
filters
• Check:cable reels and connections,
generator revs, voltage, brakes.
TECHNICAL
DEPARTMENT
MAINTENANCE & REPAIR
• 500 HOURS
• Check: speed control of all engines
and systems
• 1000 HOURS
• Check engine-fuel injectors, adjust
valves, clean radiator
• Internal check of all electric motors,
bearings, doors (water-proof)
• Check bolt connections on main
frame, wheel suspensions,
generator set and motors.
• Lubricate hoist- and antisway
cables.
TECHNICAL
DEPARTMENT
STOCKKEEPING
• Own stock of spareparts to be
ascertained very carefully
• Supplies from dealer / importer
(availability - notice - quantity)
TECHNICAL
DEPARTMENT
EQUIPMENT LEASE / HIRE
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Flexibility
Type of equipment
Availability
Average requirement basis for own
investments
• Extra’s hire per day / week / month
TECHNICAL
DEPARTMENT
HUSBANDRY
• Telephone connections
• Water supply
• Power supply
TECHNICAL
DEPARTMENT
PROCUREMENT
CLAIMS
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Separation user/buyer sales/claims
Minimum three competitive offers
Comparable
Quality / delivery time
Available spareparts
Quantity rebates
TECHNICAL
DEPARTMENT
RESEARCH & DEVELOPMENT
• Technological developments
• Depending on terminal’s market
position and size
• R&D Philanthropist
SECURITY/SAFETY
DEPARTMENT
• STAFF ONLY (??)
(CONTRACTING OUT)
• Gate keeping
• Surveillance
• Supervision fire fighting/life saving
equipment
• First aid - accidents
• (Un)mooring vesssels
SECURITY/SAFETY
DEPARTMENT
• SUPERVISION SAFETY /
ENVIRONMENTAL RULES
• Waste disposal
• Prevention oil pollution
• Traffic/safety signs
• Training First Aid certificates
• Consultation/agreements Fire
Brigade/Ambulance
• Accident register
• Labour plan (Safety-Health-Wellbeing-Environment)
• Annual Report
OPERATIONS
DEPARTMENT
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PLANNING
VESSEL OPERATION
LANDSIDE OPERATION
OTHER ACTIVITIES
OPERATIONS
DEPARTMENT
OPERATIONS
DEPARTMENT
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KEY WORDS
Flexibility
Adaptability
Anticipation
TARGETS
High productivity/service level
Optimal use of capacities
Operating at lowest possible costs
OPERATIONS
DEPARTMENT
PLANNING
• COMMUNICATION
• EXTERNAL INFO from Ship’s
Agent
• Long Term Schedule
• Coastwise Schedule
• Delivery Information (IM - T/S)
• Booking Information (EX)
• Container Announcing List
• Late Deliveries (EX)
OPERATIONS
DEPARTMENT
PLANNING
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Customs
Port Authority
Trucking Companies
Railways
Feederlines (T/S)
(Inland Waterway Transport)
Husbanding Services (Repairs Laundry - Stores)
OPERATIONS
DEPARTMENT
PLANNING
• LONG TERM SCHEDULE:
Ship & Voyage nr.
(Loading) Ports and dates
(Discharging) Ports and dates
(Transhipment) Ports and dates.
• Guaranteed berth/gang/production required
• Fixed dates for export cargo.
• Tight planning is required
OPERATIONS
DEPARTMENT
PLANNING
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COASTWISE SCHEDULE:
10 - 14 days before arrival
Ship & Voyage nr.
Ports
Hours in port (ETA - ETD)
Closing dates.
FCL: 12 hours before ETA
LCL: 24 hours before ETA
OPERATIONS
DEPARTMENT
PLANNING
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DELIVERY INFORMATION
Discharging/Yard planning - Import
Delivery Information Form
20/40 ctr. Per Operator
Weight
Specials (OH - OW - IMO)
Reefers + Temperature
Mode of delivery
IMPORT - T/S + particulars
OPERATIONS
DEPARTMENT
PLANNING
• BOOKING INFORMATION
• Yard planning- Export
• Start one week before arrival, daily
updated.
• Quantity 20/40’ per Operator and
per destination
• Weight Class
• Specials (OH + OW + IMO)
• Reefer + Temperature
OPERATIONS
DEPARTMENT
PLANNING
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CONTAINER ANNOUNCING LIST
Final Booking List
Loading Instruction
Numerical Order
Per Line (Consortia - Alliances)
Further as per Booking Info.
LATE DELIVERIES.
To be agreed upon.
Limited quantity, not hampering the
operations, otherwise for account of
shipping company.
• Exact time of arrival and particulars
must be available.
OPERATIONS
DEPARTMENT
PLANNING
• CUSTOMS
• Customs clearance on board, but
before arrival manifests and export
documents are delivered to
customs office.
• Loading lists (Feeders, truck,
railway) to be accompanied by
relevant customs documents to
prevent delays.
OPERATIONS
DEPARTMENT
PLANNING
• PORT AUTHORITY.
• Declaration of Dangerous Goods
(Import/Export) including stowage
positions.
• Permits in case of repairs with open
fire (burning - welding)
• Berth allocation
• TRUCKING COMPANIES
• Pick up at random, no notice, but
certain regulation is required in
order to prevent congestion.
• Priority for perishable cargo.
OPERATIONS
DEPARTMENT
PLANNING
• RAILWAYS
• Info to Railway Company for
planning purposes; containers are
allocated to specified wagons.
• Direct/Indirect loading?
• FEEDERS
(INLAND WATERWAYS)
• Stowage info/planning
• Berth/labour/equipment allocation.
OPERATIONS
DEPARTMENT
PLANNING
• HUSBANDING SERVICES
• Coordination with Terminal
Operator
• Close contact in order not to
hamper the operation.
• INTERNAL:
• SHIPPLANNING - EXPORT
• Outline Stowage from principal.
(Central Stowage Office - Central
Coordinating Office )
• IMO/Specials appointed slots.
• Operation Plan
• Loading/discharging list sequential.
• Shiftlist.
OPERATIONS
DEPARTMENT
PLANNING
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SHIPPLANNING - EXPORT
Container Announcing List
20/40/45/…48/49/52/53 ??
Destination
Weightclass: MT-10-15-20->20t
Yardposition - loading sequence.
Max. Stackweight
Stability/Trim - parameters.
SHIPPLANNING EXPORT
Loading List
Sequential
• Completing Ship’s Stowage Plan
OPERATIONS
DEPARTMENT
PLANNING
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YARDPLANNING - EXPORT
20/40/45/ …48/49/52/53 ????
Destination
Weightclass: MT-12-20->20t
Specials (OH - OW - OL - Flat-beds
Reefers
IMO ctrs - IMO segregation as per
vessel regulations (port area’s)
OPERATIONS
DEPARTMENT
PLANNING
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SHIPPLANNING - IMPORT
Ship’s Stowage Plan
Discharging List
Sequential
YARDPLANNING - IMPORT
Outline Planning - T/S per destination
- Line etc.
• Import - truck/rail/CFS - at random max.
2-high to prevent excessive shifting.
• RTG stacking:
2 - h: one slot open in top tier
3 - h: two slots open in top tier
OPERATIONS
DEPARTMENT
PLANNING
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DANGEROUS GOODS
IMO - Classification
Separate stacking/stowage
Water/liquid tight surface.
Special provisions for leaking cargo
- ability to collect min. contents of
one tanktainer.
• Protective clothing: overalls,
gloves, boots, masks.
• Availability of daily stock- reports
incl. yardposition.
OPERATIONS
DEPARTMENT
PLANNING
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TOTAL PLANNING
OPERATIONS PLAN:
Working times
Cranes/Gangs per shift
Crane division - separation
Longitudinal section
Discharge - Loading sequence:
Total Vessel
Per Bay
Per Cell
Terminal Sailing Report (Reporting)
Electronic Data Interchange (EDI)
EDI: Structured data and standard
messages.
United Nations Joint EDIFACT
Board.
OPERATIONS
DEPARTMENT
PLANNING
• EDIFACT - MESSAGES
• STOWAGE INFORMATION
Bayplan-in
BAPLIE Stowage instructions
MOVINS Bayplan-out
BAPLIE
• DISCHARGE DEEPSEA
Call info
CALINF
Ctr. pre-arrival adv.
COPRAR Ctr. arrival info
COARRI
OPERATIONS
DEPARTMENT
PLANNING
• LOADING DEEPSEA
Call info CALINF
Ctr. pre-dep. Advice COPRDP
Ctr. dep. Confirm CODEPA
• LANDSIDE OPERATION
(Road/Rail/Barge)
Ctr. release order
COREOR Ctr. pick-up notice
COPINO Ctr. departure conf.
CODECO
• LANDSIDE OPERATION
(Road/Rail/Barge)
Ctr. Accept. order
COACOR Ctr. Arrival notice
COARNO Ctr. Arrival confirm
COARCO
OPERATIONS
DEPARTMENT
PLANNING
• BERTH ALLOCATION
• WINDOWS as per Long Term
Schedule agreement.
• To be adjusted as required and
possible.
• Flexibility!!
OPERATIONS
DEPARTMENT
VESSEL OPERATION
• 24 hrs/day - 7 days/week.
• Max. 4 cranes - 4 RTG’s per
vessel.
• Max. Productivity: 100 ctrs/hr.
• Guaranteed productivity:
e.g. 1200 ctrs/24 hrs.
OPERATIONS
DEPARTMENT
VESSEL OPERATION
• LABOUR/EQUIPMENT
• Gangsize conventional Full
Container Operation.
• 2 Cranedriver/Radioman
• 1 RTG driver
• 4-5 Tugmasters (MTS - 2)
• 2 Checkers
• 3 Lashing men.
• Productivity:
180 - 200 ctrs/shift.
OPERATIONS
DEPARTMENT
VESSEL OPERATION
• Gangsize (technically) dependent
on phase of automation and vessel
construction. (Near) future??:
• 2 Cranedriver/Radioman
• - AGV
• - ASC/OHBC
• ? Checkers (container
identification?) ?
• Lashing men. (Open Hatch +
Guides “on deck” vessels?)
OPERATIONS
DEPARTMENT
LANDSIDE OPERATION
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LABOUR/EQUIPMENT
Receiving/delivery
16 hrs/day - 5/6 days/week
Housekeeping
2 RTG drivers
2 Checkers
2 ECH FLT’s (MT’s)
4 Tugmasters
OPERATIONS
DEPARTMENT
LANDSIDE OPERATION
• LABOUR/EQUIPMENT
• CONTAINER FREIGHT STATION CFS
• 8 hrs/day - 5days/week
• Per stuffing/stripping gang:
Palletized:
1 FLT + 2 Lab.
Conventional: 1 FLT + 4 Lab.
TERMINAL OPERATIONS
GENERAL ASPECTS
• CONTAINER FREIGHT STATION CFS.
• Stuffing/Stripping into/out of
container.
• Re-Stuffing/Consolidation.
• Receiving/delivery LCL cargo
• Platform shed
• FLT’s 2-3 tons cap.
OPERATIONS
DEPARTMENT
OTHER ACTIVITIES
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AGENCY SERVICES
MT CONTAINER DEPOT
TRUCKING
CONTAINER REPAIR
FREIGHT FORWARDING
TERMINAL
MANAGEMENT
• MANAGEMENT BY OBJECTIVES
(BUDGET) COMMUNICATION VIA
OVERLAPPING CIRCLES
• WORKS COUNCIL
• LABOUR MEETINGS
• MORNING PRAYERS
• OPERATIONS TEAM
• (INFO TEAM)
• MANAGEMENT TEAM
TERMINAL
MANAGEMENT
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WORKS COUNCIL
Regulated by law
Right of advise
Right of approval
Right of appeal
Works council meeting - 6/yr
Consultative meeting - 6/yr
chairman in turn
TERMINAL
MANAGEMENT
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LABOUR MEETING
Periodic (weekly)
Assistent Manager
Foremen
Labourers
Information about running projects
Evaluation, learning from mistakes
Information about new projects
Feed back from labour regarding:
Safety
Production
Better use of equipment
• New ideas
TERMINAL
MANAGEMENT
• MORNING PRAYERS
• Daily
• Operations Manager - Chairman
Comm. Manager
Assistent Manager
TD Planning employee
• Proceedings/productions last 24 hrs.
• Changes in planning
• Aob.
TERMINAL
MANAGEMENT
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OPERATIONS TEAM
Weekly
Operations Manager - Chairman
Assistent Managers
Info ex/to MT
Operational developmentsProductions
Yard Lay-out
Drastic repairs equipm/site
Significant oper. developm.
TERMINAL
MANAGEMENT
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(INFO TEAM)
Monthly
Managing Director - Chairman
(Members MT)
Staffemployees:
Procurement
Claims
Security/Safety
• General Info
TERMINAL
MANAGEMENT
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MANAGEMENT TEAM
Weekly
Managing Director - Chairman
Dep. Man. Dir. (Comm. Dept.)
Operations Manager
Technical Manager
Human Resources Manager
Controller
MANAGEMENT TEAM
Budget - put together/discuss
P+L account
Periodic overviews
Possisble measures
Any significant development
TERMINAL
MANAGEMENT
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BOARD OF COMMISIONERS
Periodically/Events
SHAREHOLDER’S MEETING
Annual
Approval
Dividends
TERMINAL OPERATIONS &
MANAGEMENT
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EXAMPLE:
INTERMODAL SHIPPING
Europe - Far East v.v.
9 VESSELS - 4000 TEU
PORT: Imp - Exp - T/S
Window: Weekly -Wednesd.:
00.00 - 16.00
• Productivity Guarantee:
1200 moves/24hr
TERMINAL OPERATIONS &
MANAGEMENT
• Long Term Schedule:
Wed. 00.00 - 16.00 hrs
• Oct. 1: Coastwise schedule:
Wed. Oct 14:
01.00 - 16.00
Closing dates:
FCL: Tue. Oct. 13 - 13.00
LCL: Mon.Oct. 12 - 17.00
• Booking Informations: From Oct.
1st. daily updated stating export
containers per
destination/size/weight/specials
• Yardplanning: Per
destination/size/weightclass/etc
taking above info into account.
TERMINAL OPERATIONS &
MANAGEMENT
• Oct. 9: Delivery Info. Form.
Planning general outline Import
and T/S containers.
• Total moves:
Import
175
Export
85
T/S
400
Total
650
• Info/communication Truck, Rail and
Feeder Lines.
TERMINAL OPERATIONS &
MANAGEMENT
• Tue. Oct 13: Final ETA: Wed.
Oct.14: 00.00 Pilot - 01.00
Alongside.
• Tue. 13 Oct. 1400: Agreed
Labour/Equipment Planning:
Wed. 00.00 - 08.00 2 Gangs
08.00 - 16.00 2 Gangs
• Tue 13 Oct. 1500:
Container Announcing List.
Loading: 100 ctrs.
TERMINAL OPERATIONS &
MANAGEMENT
• Tue 13 Oct. 1600:
ETA Pilot 14/10 02.00
Alongside 14/10 03.00
• Altered Planning:
Wed. 14/10:
00.00 - 08.00 1 Gang
08.00 - 16.00 2 Gangs
TERMINAL OPERATIONS &
MANAGEMENT
• Actual:
• Arrival alongside:
Wed. 13 Oct. 0500 hrs. Moves
775 (Extra MT’s)
• Operation:
05.00 - 08.00 1 Gang
08.00 - 16.00 4 Gangs
• Reporting to Coordinating Office via
Terminal Sailing Report.
TERMINAL OPERATIONS &
MANAGEMENT
• REMARKS:
• Guaranteed Productivity:
05.00 - 16.00 = 11 x 50 = 550
• Actual Productivity: 775
• Idle Time - Waiting for Arrival:
01.00 - 05.00.
To be invoiced: Beyond 2 hours
after Final ETA = 2 hours at
agreed rate per Gang as
ordered (= 4 Ganghours.)
• IN SPITE OF ALL MODERN
TECHNOLOGY AND
DEVELOPMENTS:
• A SHIP IS NOT A BUS.