evidence-based impact of positive psychological capital
Transcript evidence-based impact of positive psychological capital
Authentic Leadership Development
The process that draws upon a leader’s life course,
psychological capital (hope, confidence, resilience,
and optimism), moral perspective, and a “highly
developed” supporting organizational climate to
produce greater self-awareness and self-regulated
positive behaviors, which in turn foster continuous,
positive self-development resulting in veritable,
– Dr. Bruce J. Avolio
(Research Advisor at University of Nebraska-Lincoln)
Knowing others is intelligence; knowing
yourself is true wisdom. Mastering others is
strength, mastering yourself is true power. ~
He that knows himself knows others. ~ Colton
If you know the enemy and know yourself, you
need not fear a hundred battles. ~ Tzu-Sun
Knowing yourself is the beginning of all wisdom.
Know thyself means this, that you get acquainted
with what you know, and what you can do. ~
Yes, know thyself: in great concerns or small. Be this
thy care, for this, my friend, is all. ~ Juvenal
Make it thy business to know thyself, which is the
most difficult lesson in the world. ~ Miguel de
The only journey is the journey within. ~ Rainer
The unexamined life is not worth living. ~ Socrates
Nside Leadership = “Self” Leadership
“Self” Leadership has been broadly defined
as "the process" of influencing oneself to
establish the self-direction and selfmotivation needed to perform.
The practice of effective self-leadership by
employees can lead to numerous benefits
including improved job satisfaction, selfconfidence, and mental performance.
Nside Leadership requires strength within
(strength with N)
› Ancient Teachings
› Cultural Practices
› Scientific Discovery
› Personal Life Experiences
physical power: the physical power to carry out demanding tasks. It took all
our strength to lift the heavy table.
emotional toughness: the necessary qualities required to deal with
stressful or painful situations. She showed great strength throughout the trial.
source of support: a source of strength or support
resistance: the ability to withstand force, pressure, or stress "tensile
defensive ability: the ability to resist attack
asset or quality: a valuable or useful ability, asset, or quality . One of the
strengths of this system is its adaptability.
Nstrength can be developed much like physical
› Regimented training program
› Targeted muscle groups
› Life long process
› No Pain—No Gain!
Nstrength (Phase I)
Target Muscle Groups
Emotional Intelligence (EI)
Psychological Capital (PsyCap)
Rational-Ethical Decision Making
Work Performance = Success = $$$
Morale, Retention, &
Self-Awareness: Aware of oneself, including
one's traits, feelings, and behaviors.
Tools to help increase one’s self-awareness
› Myers-Briggs Type Indicator (MBTI)
› True Colors® is a simple model of personality
identification for people of all ages that improves
communication through recognition of a persons
True Colors® utilizes the colors of gold,
orange, blue, and green to differentiate four
basic personality types.
Self Awareness -At Work… (other areas of focus: In Love, In Childhood)
I am bored and restless with jobs that are routine and structured,
and satisfied in careers that allow me independence and freedom while using
my physical coordination and my love of tools. I view any kind of tool as an
extension of self. I am a natural performer.
I am conceptual and an independent thinker. For me, work is play. I
am drawn to constant challenges in careers, and like to develop models,
explore ideas, or build systems to satisfy my need to deal with the innovative.
Once I have perfected an idea, I prefer to move on, leaving the project to be
maintained and supported by others.
I provide stability and can maintain organization. My ability to handle
details and to work hard make me the backbone of many organizations. I
believe that work comes before play, even if I must work overtime to complete
I have a strong desire to influence others so they lead more significant
lives. I often work in the arts, communications, education, and the helping
professions. I am adept at motivating and interacting with others.
Reference: “Keys to Personal Success” (2008, Color Cards) by Don Lowry
Emotional Intelligence (EI)
Anyone can become angry-that is easy. But to be angry with the
right person, to the right degree, at the right time, for the right
purpose, and in the right way—this is not easy. ~ Aristotle
Emotional intelligence refers to the ability to
recognize the meanings of emotion and their
relationships, and to reason and problemsolve on the basis of them. Emotional
intelligence is involved in the capacity to
perceive emotions, assimilate emotion-related
feelings, understand the information of those
emotions, and manage them.
Emotional Intelligence -5 Steps to Improve Your Emotional Intelligence:
Examine how you make appraisals. (Appraisals = impressions,
interpretations, evaluations, and expectations YOU have about yourself, other
people, and situations.)
Tune in to your senses. (Seeing, hearing, smelling, tasting, and touching – the
sources of ALL your data about the world)
Get in touch with your feelings. (Although feelings are internal, they often
have outward manifestations. By paying close attention to these outward
signs, you can begin to understand the feelings they reflect. For example, you
may find your face gets warm when you get embarrassed.)
Learn what your intensions are. (Intentions can refer to your immediate
desires: what you would like to accomplish today, in a specific situation, in the
Pay attention to your actions. (Actions are physical, they can be observed by
others, and we can observe them if we choose. They may be considered clues
to our attitudes and behavior. For example, speech patterns, body language,
nonverbal behavior—enables you to help others perceive you more
Reference: “Emotional Intelligence at Work” (1998, Page 6-22) by Dr. Hendrie Weisinger
The practice of living in the present moment
and experiencing things without judgment.
Has both a mental and a physical component
and emphasizes a mind-body connection.
Can be a worthwhile practice for those who
wish to reduce stress, manage pain, or
cultivate personal awareness.
- Scanning environment
- Attention stability
- Distinction making
Leader reflects upon
- Domain specific
- Based on practice/mastery
- Improvement potential
- Influence by others
- Confidence is variable
Cognitions + Emotions
Decision Making or Problem Solving
Mindfulness -While Out for a Walk:
Take deep breaths and try to identify as many
different smells as you can.
2. Pay close attention to all the sounds you can hear,
particularly those you usually tune out.
3. Focus on everything your body is feeling: your
sleeves against your arms (soft? scratchy?), your
foot in your shoe (cramped? Springy), the surface
under foot (hard? uneven?).
Reference: “Emotional Intelligence at Work” (1998, Page 12) by Dr. Hendrie Weisinger
What you have
What you know
Who you know
Intentions for who
you are and who
you can become
Psychological Capital (PsyCap)
Hope - A positive motivational
state where two basic elements
(“Will” Power and “Way” Power)
Self Confidence – Is defined as an
individual's confidence in their
ability to achieve a specific goal in
a specific situation.
› An optimistic person has an "Internal Locus of Control” regarding
their life (I have influence over my future).
› An optimistic person has a “situational or isolated focus” when it
comes to negative events. This means they do not believe that a
negative event will continue to occur (My failing grade on Exam 1
was a “one time” bad deal, I’ll do better on Exam 2).
› Optimism relates to what an employee can or cannot do, as such,
optimism reinforces self confidence and hope.
A positive way of coping with danger
or distress. In the workplace, it is defined as an ability to
recuperate from stress, conflict, failure, change or increase
is positively related to work
performance outcomes of all types.
- Job satisfaction
- Positive attitudes
- Positive emotions
- Trust in leadership
PsyCap -Hope Development: Practice generating goals that are
personally valuable and reasonably challenging, that also
include a clear beginning and ending point.
Optimism Development: Building confidence in developing
paths to our goals and overcoming obstacles increase positive
expectations. As our expectations for success increase, so will
Self-Confidence Development: Practice laying out individual
steps to accomplish our goals. Additionally, talk to others who
have been successful in completing similar goals.
Resiliency Development: Build awareness of your positive
assets such as your talents, skills, and social networks. Focus
on making plans to avoid obstacles that will prevent you from
achieving your goals. Finally, choose to focus on resilient
thoughts to overcome adversity.
Reference: “Psychological Capital: Developing the Human Competitive Edge” (2007, Page
215) by Fred Luthans, Carolyn M. Youssef, & Bruce J. Avolio.
Rational & Ethical Decision Making (Red)
Rational = able to think clearly and sensibly,
unimpaired by physical or mental condition,
strong emotion, or prejudice
Ethical = conforming to accepted
standards: consistent with agreed principles of
correct moral conduct
High Mental Workload = Too much “stimulus”
can short-circuit rational, ethical decision
making. (Fire Hose Effect//Fog & Friction)
› Emotions (e.g., anger/lust) can over-ride
logic, facts, integrity, & common sense.
Enhanced Problem Solving &
The OODA loop (observe, orient, decide, and
act) is a decision making model originally
designed for air-to-air combat in the Korean
› OODA Loop was developed by military strategist
and USAF officer, Colonel John Boyd.
The OODA Loop is now often applied to
understanding commercial operations and
learning processes. (e.g. AFSO 21)
The Cognitive Miser (Lazy Thinker)
- Unfolding Events
- Outside Information
- New Information
- Genetic Heritage
- Cultural Traditions
-Analyses & Synthesis
•Short Term Sensory Storage (Sight,
Sound, Smell, Touch)
•Working Memory (Reduced capacity
due to prolonged periods of stress
•Long Term Memory (Knowledge and
• Realistic &
Feedback (Unfolding interaction with environment)
Rational-Ethical D.M. -Identify the Issue
Analyze the Issue
Clarify & Validate the
Break Down the
Confirm Results &
Set Improvement Target
Determine Root Cause
Make a Recommendation
Nstrength facilitates Self/Inside Leadership
› Possibly the most important type of leadership known
Nstrength can be developed in short (3 hour),
highly focused development sessions/modules.
Nstrength can accelerate the development of
“wisdom” over one’s life.
› May prevent individuals from making those “3 Second”
bad decisions that last a life time or cost a life.
› Increase overall happiness and fulfillment – hopefully
making one’s life too precious to destroy.
There is a person with whom you spend more
time than any other, a person who has more
influence over you, and more ability to
interfere with or to support your growth
than anyone else. This ever-present
companion is your own self.
-Dr. Pamela Butler, Clinical Psychologist
Jeffrey “COG” Coggin, Lt Col, USAF
DSN: 493-3488//COMM: 334-953-3488
E-Mail: [email protected]