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IT Analytics and Big Data IBM Solutions

Paul Smith (Smitty) Service Management Architect October 4, 2013 © 2013 IBM Corporation

IBM focused on managing end-to-end analytics for Big Data


Business value

Plan and optimize Search

Advanced search technology SmartCloud Analytics – Log Analysis

Faster problem detection and resolution Failure Risk Estimation and Avoidance

Breadth of Analytics


Predict anomalies based on log and performance data OMEGAMON and NetView with IBM zAware SmartCloud Analytics – Predictive Insights

Insight & Care Optimize

Track applications & provide options on how to improve performance Capacity Management Analytics (CMA) © 2013 IBM Corporation

SmartCloud Analytics: IBM’s solution for IT Operational Analytics

Performance Data Unstructured Data

Predictive Insights Log Analysis


Avoid Outages

and service degradation through early detection of abnormalities

Improve insight

though the analytical discover of metric relationships and trends

Reduce root cause analysis

by reducing time to isolate faulty components in complex infrastructure


problems quicker with insight to large unstructured repositories


problems quicker by bringing relevant unstructured data into problem investigations


problems quicker with the right details quickly to hand.

“by 2016, 20% of global 2000 enterprises will have IT operations analytics architectures in place...”- Gartner

© 2013 IBM Corporation


SmartCloud Analytics – Predictive Insights

Enabling Outage Avoidance & Operational Insight

 New next-generation behavioural learning and predictive analytic solution.

 Discovers how your IT & Network infrastructure is related from a holistic viewpoint.

 Maximizes early detection of problems manifest in performance and monitoring data before service or business is disrupted (enabling prevention)  Identifies problems before you know to look for them, catching them the first time they happen.

Predictive Insights


 Learns normal operational behaviour, including how metrics behave together.

 Accurately identifies problems, and reduces expensive and time consuming false alerts.

 Provides maximum warning of service impact, deterioration or outage.

 Detects service impacts that are not identifiable by standard adaptive & seasonal thresholds.

 Leverages state-of-the art IBM InfoSphere Streams real-time analytic engine for unsurpassed performance and scalability.

© 2013 IBM Corporation


SmartCloud Analytics – Log Analysis

Accelerate problem isolation, identification and repair

 Advanced search and text analytics across large volumes of data  Index, search and analyze application, middleware, and infrastructure data  Quickly search and visualize application errors across thousands of log records  Cross index search across logs and documentation  Pre-packaged domain insights


     Advanced search and text analytics.

Leverages IBM big data InfoSphere Big Insights platform Search logs using configured and discovered patterns to quickly identify issues Quickly search and visualize application errors across thousands of log records Fast download, installation and setup

Log Analysis

© 2013 IBM Corporation

IBM SmartCloud Analytics – Log Analysis

Collects large volumes of obscure unstructured data and transforms it through analytics into actionable intelligence.

GBs of Obscure Log Files Single Actionable Dashboard Insight Packs © 2013 IBM Corporation

Client Value

IBM SmartCloud Analytics – Log Analysis helps IT Generalists and Application Specialists accelerate problem resolution through rapid analysis of unstructured data Value Highlights Faster Problem Identification and Isolation

Quickly search structured and unstructured data

Perform cross domain analysis on this data

Collection and Annotation of data

Generic Logs Support

Federation of Data Faster Problem Repair

By linking expert knowledge to log error/warning messages

Advanced Text Analytics

Downloadable insight packs in ISM Library (starting with WebSphere and DB2) Improved Service Availability and Maintainability of Custom Apps

Provide users with advanced insights into custom applications quickly

Tools to create custom insight packs for your own applications

© 2013 IBM Corporation

IBM Capacity Management Analytics

8 Everything necessary for the cost effective analysis of zEnterprise usage, service objectives, resource utilization, system tuning, accounting, cost recovery, and more…..

A single, integrated cost effective solution System Management Problem Identification and Resolution Capacity Forecasting & Real-time Analysis Manage the complete time horizons Jumpstart your time to value & eases the path to implementation.

Historical reporting of past performance Forecasting future requirements Real-time transaction monitoring Built on IBM’s easy of use analytics Includes prepackaged, interactive reports Optional services and education

© 2013 IBM Corporation


IBM Capacity Management Analytics

Understand how current system is running

System Management

Complete reporting and dashboards capabilities so all system managers & executives can view, interact with and personalize it in ways that support the unique way they analyze performance and make decisions

Problem Identification and Resolution

Delivers a top down view of zEnterprise workloads with the ability to drill into further detail, perform simple adhoc analysis to get to the "why", create system alerts or monitor performance in near real-time to predict potential issues before they impact the business.

© 2013 IBM Corporation


IBM Capacity Management Analytics

Build a plan and track against it

Capacity Forecasting & Real time Analysis

Forecast future capacity to ensure the capacity is available that the business needs, when they need it.

Real-time scoring of transactions as they flow through the system enabling you to compare with forecast.

© 2013 IBM Corporation

IBM Capacity Management Analytics

Built on IBM’s ease of use analytics solution

A workspace with greater power, intuitive navigation & cleaner look Pixel perfect reporting Advanced Filtering Seamlessly shift to more advanced analysis interaction 11 Communicate your analysis using Microsoft Office Analytics on the go with Mobile devices and disconnected interaction © 2013 IBM Corporation


Thank You!

© 2013 IBM Corporation