Transcript O2O Website - SettlementAtWork Wiki

An Introduction
for Newcomers
Settling in Ontario
Une
Introduction à
l’établissement
en Ontario
Funded by / Financé par
Orientation to Ontario (O2O) is a bilingual pilot project
funded by Citizenship and Immigration Canada (CIC) and
the Ontario Ministry of Citizenship and Immigration (MCI).
O2O has been designed to
expedite and facilitate the settlement
of newcomers to Ontario
and to help them make informed choices.
Funded by / Financé par
Funded by / Financé par
Project Features
• Consistent, relevant, and accurate information
• A holistic approach to settlement process
with focus on clients
• Various delivery modes
• Sample settlement plan
• Springboard to a wider network of programs
and services
Funded by / Financé par
Objectives of the pilot
project
• To test the effectiveness of the Orientation to
Ontario (O2O) workbook content and facilitator
manual
• To assess the standardized service delivery models
• Through the evaluation process, to determine the
feasibility of implementing the O2O program
throughout Ontario
Funded by / Financé par
Scope of the pilot project
• The delivery of O2O workshops to
newcomers across Ontario through 10 local
service delivery agencies
• The distribution of O2O workbooks for
self-directed newcomers
• The launch and continued development of
the O2O website
Funded by / Financé par
• Standardized bilingual set of orientation tools for newly arrived newcomers:
Workbook
Workshop
Website
• Guide to sources of information in the community
• Tools and support to create a practical and feasible settlement plan
Funded by / Financé par
Project
Background
Funded by / Financé par
Project Development Plan
PHASE 1
PHASE 2
PHASE 3
Curriculum
Development
Program Design
and Pilot Testing
Province-Wide
Implementation
2009 - 2011
2012 - 2013
2013 and onwards
Funded by / Financé par
(to be determined based
on evaluation results)
2.
O2O Project Partners
PHASE 2
Lead Agency
Francophone Coordinator
O2O Website and
Facilitators’ Training Provider
Transition Consultant
Funded by / Financé par
Thunder Bay
Toronto
WoodGreen Community Services
Thorncliffe Neighbourhood Office of Toronto
Working Women Community Centre
Peel and Halton
Catholic Crosscultural Services
York and Simcoe
Centre for Information and Community Services
Participating Service
Delivery Agencies
West Region
YMCA of Hamilton/Burlington/Brantford
YMCAs of Cambridge & Kitchener Waterloo
East Region
Catholic Immigration Centre- Ottawa
North Region
Thunder Bay Multicultural Association
FR Across Ontario
Collège Boréal
Funded by / Financé par
O2O
Project Tools
O2O Tools
Funded by / Financé par
O2O Workbook
Funded by / Financé par
O2O Workbook
Six key topics will be covered:
1. Getting to Know Ontario
2. Finding Newcomer Support and Services
3. Settling in Your New Region
4. Education and Training
5. Working and Business
6. Banking and Personal Finances
Funded by / Financé par
O2O Workbook
• Clients will be able to organize
their settlement information in
one place
• The workbook will enable
settlement agencies to add
local community information
Funded by / Financé par
O2O Workbook
• The workbook has been
translated into 11 languages
• The PDF version of the
translated workbooks will be
accessible on the O2O website
• Limited print copies of the
workbooks will be distributed
through independent venues
(e.g. colleges, libraries)
Funded by / Financé par
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Arabic
Chinese
Farsi
Gujarati
Hindi
Punjabi
Russian
Spanish
Tagalog
Tamil
Urdu
O2O Website
Funded by / Financé par
O2O Website
www.orientationontario.ca
www.lontariocestchezmoi.ca
Hosted by OCASI through Settlement.Org
Public
Website
• Same content covered with all three tools
• Useful links
• Schedule of workshops
• List of locations where workbooks are
available
Funded by / Financé par
O2O Website
Newcomer’s
Space
• Creation of a user/login functionality
• Pre-populated settlement plan
• Interactive check lists
• Discussion forum on Settlement.org
Funded by / Financé par
O2O Workshop
Funded by / Financé par
O2O Workshop
Workshop Outline
• Broad overview of the settlement process
• Referrals can be made to other workshops or
to settlement counsellors for participants who
are interested in exploring other topics
Funded by / Financé par
O2O Workshop
Workshop Outline
• Length of a workshop: 12-15 hours
• Number of participants : 7-15
• Service delivery models:
• One and half consecutive days
• Three mornings/evenings within a week
• Three consecutive weeks
Funded by / Financé par
O2O Workshop
Process
Session 1
• Outreach
• Introduction
• Online
Registration
• Collection of
Demographic
Information
• Local
customization
Funded by / Financé par
• Needs Assessment
After
session 1
• O2O PowerPoint
Customization
• Data Entry of
Demographic
Information
Subsequent
Session(s)
• Delivery of a
minimum of 3
selected topics
• Settlement Plan
• Evaluation
Reports:
• Startup
• Mid Term
• Final
O2O Support
Funded by / Financé par
Facilitator Manual
• Overview of the workshop
• Detailed agenda for facilitators’ use, which includes stepby-step delivery suggestions for each agenda item
• Six information topics and three interactive topics
• Activity ideas and handouts
• Cultural references
• PowerPoint slides
• Samples of settlement plans
Funded by / Financé par
Online Discussion Forum
Objectives
• To provide support to workshop facilitators
• To assess and review the key points of the project’s
implementation
• To set out a number of recommendations for future action
• To generate a list of Frequently Asked Questions (FAQs)
Funded by / Financé par
1-855-626-0002
For newcomers
• For information & referrals related to O2O
products & services
• To register for workshops, find a location for the
workbook
• Service available in English & French
• Staffed from 9:00 am – 4:00 pm
Monday to Friday
Funded by / Financé par
1. The Registration Process
O2O Website
In-person at
an agency
Agency – Facilitator
Registration Form
Enter Information on
the O2O Database
Funded by / Financé par
1-855-626-0002
LINE
What if O2O workshops are not
the right fit for a newcomer?
When newcomers are not able to commit to
attending the entire workshop:
O2O English/French Workbook or O2O
Website
When there are significant language barriers:
Translated version of the O2O workbook
If none of these tools are appropriate, please refer the newcomer to
other tools, programs and services in your community.
Funded by / Financé par
The Evaluation Process
Throughout the delivery of the O2O workshops, an external
consultant, PinPoint Research will be evaluating the
project materials and service delivery models by:
• Making on site observations during some workshops
• Conducting surveys with participants, facilitators and
management staff
• Facilitating focus groups and individual interviews
Funded by / Financé par
Before
O2O Workshop Process
Outreach
• Offset Printing Material
• Electronic Versions
• In-house Printing
Funded by / Financé par
Josie Di Zio
Rahila Mushtaq
Senior Director of Planning and
Program Development
Orientation to Ontario
Project Manager
COSTI Immigrant Services
COSTI Immigrant Services
[email protected]
Masha Hall
O2O Project Coordinator (English)
COSTI Immigrant Services
[email protected]
Funded by / Financé par
Funded by / Financé par
Maria Delgado
O2O Project Coordinator (French)
Collège Boréal
[email protected]
Merci
Thank you
Funded by / Financé par