Transcript Technology “HOW TO” for Students

COMN3112 3.0
Problematic Communication in
Organizations
Lecture 1a
WELCOME!
• ORGANIZATIONS
• PRODUCTS OF HUMAN COMMUNICATION
• BUT THEY SHAPE HOW WE TALK AND WITH WHOM WE TALK.
• THIS COURSE IS ABOUT THE EFFECTS OF
ORGANIZATIONAL STRUCTURE AND CULTURE
ON THE QUALITY OF OUR TALK IN
ORGANIZATIONS
• HINT IN THE TITLE – “PROBLEMATIC”
• WE DON’T GET WHAT WE WANT AS INDIVIDUALS OR AS
WORK GROUPS
• TALK CAN BE COMPETITIVE AND CONFLICTFUL INSTEAD OF
COOPERATIVE
• ORGANIZATIONAL STRUCTURE AND CULTURE
AFFECTS
• WHERE “PROBLEMATIC” TALK IS LIKELY TO OCCUR – AND
WHEN TALK CAN TURN FROM COOPERATIVE TO CONFLICTFUL
• WE WILL START WITH A DETAILED REVIEW
OF THE IP COMMUNICATION MODEL
• FOR 2111 STUDENTS THIS WILL BE A QUICK REVIEW
• THEN REVIEW MY THREE MODE MODEL OF
TALK TO SEE
• WHICH TYPE OF TALK OCCURS MOST OFTEN IN
ORGANIZATIONAL LIFE
• WHICH TYPE COULD MORE EFFECTIVE IN DIFFICULT
SITUATIONS
COMN 3112 IS A BLENDED
LEARNING COURSE
• COMBINES ELEMENTS OF “LIVE” FACETO-FACE TEACHING
• A ONE HOUR PER WEEK TUTORIAL YOU
MUST SIGN UP FOR AND ATTEND
• PLUS CONTENT DELIVERED ON LINE
• COURSE LECTURES HAVE BEEN
VIDEOSTREAMED AND ARCHIVED
• AVAILABLE ON A WEEKLY BASIS ON THE
COURSE WEB SITE.
THIS COURSE IS TIMETESTED
• FOR NINE YEARS WE HAVE DEVELOPED
TESTED AND RUN THIS COURSE
• IT’S RATED VERY HIGHLY BY THE
STUDENTS WHO HAVE TAKEN IT
– IN TERMS OF THE QUALITY OF THE
CONTENT, THE TEACHING AND THE ONLINE EXPERIENCE
• WE HOPE YOU WILL ALSO LEARN AND
ENJOY
ONE TEXT REQUIRED
• Communicating in Organizations:
People, Processes and Problems
by Dalton Kehoe, Pearson
Education Canada, Custom
Publication, 2012
COURSE TEXT
• Available Two Places
–
–
–
–
York Book store
OR
Discount Text Books has some
4699 Keele St. (in Plaza across from the
main entrance to York on Keele - Last unit
south next to Tim Horton’s)
– Cheaper than York
Course Web Site
• http://comn3111.thetalkpage.com
• The “Go to” heart of the course
GO AT LEAST
ONCE A WEEK
Course News
Course News
Course News
LECTURE SCHEDULE
Course News
VIDEO LECTURES
The First Thing You’ll See
The video is
being
mounted on
your desktop!
The Next Thing You’ll See
COMN 3311
COMMUNICAITON IN
ORGANIZATIONS
The video
starts playing
automatically.
THE LECTURES
• MOUNTED EACH FRIDAY FOR 14 DAYS
• NO LECTURE LONGER THAN 30
MINUTES, MANY SHORTER
• AVERAGE LENGTH – ABOUT 25
MINUTES
• EMBEDDED VIDEOS ONLY PLAY IN THE LEFT
HAND WINDOW WHERE I WALK AND TALK
• GO IN EVERY WEEK
• REGULAR ATTENDANCE RELATES TO HIGHER
GRADES ON EXAMS
Course News
Only Course Password
• For the Additional Readings there
is a Password
– 3112pass
AGAIN, THAT’S
SUBMITTING
ASSIGNMENTS
Course News
COMN 3311
Assignment
Submissions
To submit essays electronically:
•Enter name and student number
•Choose your TA
•Paste your essay into the appropriate area
•Please note: You are still required to hand in a
hard copy of your work
COMN 3311
Assignment
Submissions
You will receive a confirmation number after
you submit your assignment.
Don’t wait until the last minute to send in your
paper.
If the system closes you out at 11:59 pm on
the night of the due date, it’s the system clock
that counts not the clock on your computer.
Course News
ProfTalk
IN CONCLUSION
• We’ve covered the basics of the
course.
• Please go to tutorial in the first two
weeks and be sure you are on the
tutorial list.
• We ask students every year to
give advice to new students…it’s
always the same:
– Keep Up With The Lectures!
IN CONCLUSION
• Enjoy the course.
• See you at the exam.