Transcript Process-centric
Alfresco Solutions Introducing Alfresco Workdesk
Streamline your document-centric business processes.
Build repeatable solutions
John Powell Founder Alfresco
Alfresco streamlines
business-critical
document processes
loan origination insurance claims customer invoices legal contracts government records employee forms financial reporting rich media publishing
Is your business-critical content challenge
Process-centric?
Process efficiency Cost savings Customer satisfaction Compliance
Collaboration-centric?
Organizational productivity Business agility Time-to-market Compliance
Process-centric
Process
your
document queue, access case files, audit. Defined.
Collaboration-centric
Browse, search, collaborate, organize, share, retain. Ad-hoc.
The Content Management Landscape
• • Custom content apps Content services Enterprise Content Platform • • • • Integrated with ERP, CRM Records retention Imaging/archiving Process-centric Transactional Content & Workflow Content Collaboration & Intranets • • • • Document management Search, organize Sharing Mobile access • • • • Web experiences Channel optimization Digital asset management Archiving Web Content (WCM)
The Content Management Landscape
• • Custom content apps Content services Alfresco platform Alfresco Workdesk • • • • • Integrated with ERP, CRM Records retention Imaging/archiving Process-centric Case Management Alfresco Share • • • • Document management Search, organize Sharing Mobile access • • • • Web experiences Channel optimization Digital asset management Archiving Web Content (WCM)
Alfresco Workdesk use cases
Top 5 Global Internet Company
Uses Alfresco Workdesk for deal document management for their global M&A business.
US Power Plant
Uses Alfresco Workdesk to manage the document workflow for large projects.
Swiss Insurance Company
Uses Alfresco Workdesk to process insurance claims and automate their mailroom operations.
Global Investment Banking of Top 5 Intl. Bank
Uses Alfresco Workdesk for deal management with 3,000 users in 50+ countries.
Process Outsourcer for German Savings Banks
Uses Alfresco Workdesk to automate hundreds of processes to reduce costs.
Largest German Savings Bank
Uses Alfresco Workdesk to manage credit files easily on any web browser, pulled from a legacy ECM environment.
The Alfresco Workdesk difference
Business Role Management
Who you are and your business role determines what application, content, and actions you see.
Dynamic Folders & Views
Folders and actions are dynamic, determined by your role in the process. 1 document can live in many views.
Configuration over Coding
Alfresco Workdesk is designed to be configured to your specific business needs and processes.
Business Roles & Dynamic Views
Standard
Alfresco One
web & mobile views Alfresco Workdesk enables you to see the
right content
, at the
right time
, based on your role.
Alfresco Content Repository
HR Finance Legal
Delivered anywhere you need
In any web browser
no client install Drag & Drop, inline editing Focus on usability (508 compliance) Add-on for advanced editing
In your Office application
Never leave your Office application Direct access to content & metadata Perform actions from MS-Office & other apps
On your iPad and iPhone
App for iOS devices
Smooth Migration: Old Client/Server to Web/Cloud
Legacy Business Application Legacy ECM Repository
11
Data Migration
-
Phased over months
-
To Cloud or On Premise
August 8, 2012
Global Drugs Company uses Workdesk Drug Compliance
Global Drugs company uses WorkDesk Drug Search
Alfresco Workdesk Summary
Streamlines document-centric business processes for: Process efficiency Cost savings Customer or employee satisfaction Process compliance Process your documents, access case files, have an audit trail Faster time-to-value by focusing on configuration over coding Delivered in a browser, on the desktop or on mobile devices Common Alfresco infrastructure for multiple content use cases
What is
your
process-centric content challenge?
alfresco.com