Service User Consultant Role in Day Democratic Therapeutic Communities Jean Robinson Service User Consultant Fifteen, Manchester TASTE, Tameside and Stockport

Service User Consultants • What are our origins?

• What are our credentials?

• How are we recruited, engaged, appraised, developed? • What do we share of ourselves?

• What do we bring?

• Where may we take our contributions?

• What next for the role and the person?

What are our origins?

• • Henderson Hospital Residential DTC Social Therapy

What are our credentials?

• • • Lived experience of PD difficulties Personal therapy in tune with DTCs Experience of hearing feedback and its impact

How are we recruited, engaged, appraised and developed?

• • • • Application Employees or not Appraised or not Training

What do we share of ourselves?

• • • Structure Struggles Risk management

What do we bring?

• • • • • • • • Hope Role model Relating effectively, functionally and responsibly Triangular relationship Reminder of flattened hierarchy Humour Genuineness Valued support to staff

Where may we take our contributions?

• • • • DTC service delivery PD service planning Education, training and sharing best practice Marketing

What next for the role and the person in it?

• • Consolidating and expanding the role Personal confidence, growth and new opportunities