Transcript Training for Managers

Harassment, Bullying and Workplace Violence Prevention
Managers’ Session
2014
Today’s Objectives:
Discuss all facets of harassment/discrimination in the
workplace (sexual, bullying, workplace violence)
Determine what constitutes these facets of
harassment/discrimination (sexual: quid pro quo and
hostile environment, cyber-bullying, issues of respect,
violence prevention)
Establish your role in preventing harassment/discrimination
in the workplace
Review our policies on sexual harassment and workplace
violence.
.
LEGISLATION
You Need to Know
THE HIGH COST
.
OF
HARASSMENT
Dollars and ‘Sense’
1991: 6,883
charges filed
with EEOC
2010: 11,717
charges filed
with EEOC
= Monetary
Benefits of
= Monetary
$7.1 Million
$48.4 Million
Benefits of
Average Verdict:
$300,000
Average sexual
harassment
defense costs:
= $350,000
2010:
plaintiff
complaints
= 84%
Female
= 16% Male
What Are The
Negative Impacts of
Sexual Harassment ?
How Much Do You Know?
How Much Do You Know?
CLICK ON
QUIZ
Harassment Quiz
Know?
Harassment and Workplace Violence Prevention
What is ONE word to describe
Sexual Harassment
POWER
Why Victims Don’t Speak Out:
Fear of:
• Loss of Job
Opportunities
• The “Rumor Mill”
• Not Being Believed
• Of Being “Wrong”
• Rejection from
Co-Workers
• Retaliation
Being Accused of Not
Having a Sense of
Humor
Being Labeled:
•
Trouble Maker
•
Feminist
•
Overly Sensitive
•
Mentally Unstable
EEOC Definition:
Unwelcome sexual
advances.
Requests for sexual
favors.
Sexual Harassment
Verbal or physical
conduct of a sexual
nature connected to
decisions about
employment.
An intimidating, hostile
or offensive work
environment.
REMEMBER. . .
A situation must
. be both
OFFENSIVE and SEXUAL to
be sexual harassment.
Two Kinds of Sexual Harassment:
Quid Pro Quo:
“This for That”
Hostile Work Environment
Definition:
Quid Pro Quo
Employment
decisions or
expectations
based on an
employee’s
willingness to
grant or deny
sexual favors.
Examples of Quid Pro Quo:
Demanding sexual favors in exchange for a
promotion or a raise.
Disciplining or firing a subordinate who ends a
romantic relationship.
Changing performance
expectations after a
subordinate refuses
repeated requests
for a date.
Quid Pro Quo:
• This for that.
• You do this for me
and I’ll do that for
you.
Definition:
Verbal or Non Verbal
behaviors that . . .
Hostile Work
Environment
Focus on the sexuality
of another person or
his/her gender.
Are unwanted or
unwelcome.
Severe or pervasive
enough to affect the
person’s work
performance and/or
environment.
Examples of Hostile Work Environment:
Offensive Conduct
Offensive Behavior
Offensive Language
Offensive Graphics
Hostile Work Place:
Dating & Relationships
• Hostile
• Intimidating
• Offensive
Important Facts about Sexual Harassment:
Generally occurs when
there is a disparity of
power – not just when
men & women are
working together.
Men can be sexually
harassed.
Does not have to be
intentional.
Harassment does not have
to be directed at a particular
individual.
What is offensive is in the
“eye of the beholder.”
Men can harass men;
women can harass women.
Offenders can be
supervisors, co-workers or
non-employees (customers,
vendors or suppliers) .
Who Is Liable for
Quid Pro Quo
Harassment?
Who is Liable For
Hostile Work
Environment
Sexual Harassment?
Scenarios:
What Would You
Do?
1. Female student
comes to you a
female professor
about male professor.
2. Female staff
member goes to
supervisor about male
staff member.
3. Male student
goes to male prof.
about female prof.
Definition:
Fraternization
Intimate, romantic,
or sexual
relationships
between a
member of
management and
an employee.
Examples of Fraternization:
Manager is . . .
In direct reporting relationship with employee.
In same functional pyramid as employee.
So highly placed in the organization that the
employee’s direct supervisor could become
compromised in managing the employee fairly.
In an audit or investigative function where integrity &
impartial performance may be compromised as a
result of the relationship with the employee.
WORKPLACE BULLYING…
.
WHAT DOES IT LOOK LIKE?
IS IT HARASSMENT ?
Definition:
Bullying
Bullying may be direct, such
as severe verbal abuse, or
indirect, such as spreading
rumors or lies. Cyber
bullying is just as serious.
Internet or cyber bullying
might include sharing
inappropriate pictures of
someone, posing as
someone else to spread
rumors or lies, or sending
harassing messages and
abusive emails (on
Facebook, as well)
Some Signs of Bullying:
Being left out from workrelated social events
Coworkers storming out of the
work area when you enter
Others regularly arriving late
for meetings that you call
Being given the “silent
treatment”
Not being given the praise you
thought you deserved
Being treated rudely or
disrespectfully
Others responding slowly to
requests that were important to
you
Being yelled or shouted at
Receiving put-downs about your
intelligence or competence
Your telephone calls,
contributions, or other
communications are ignored
Someone interferes with or
sabotages your work
Being given little or no feedback
about your performance
Being a victim of pranks
Examples of Overt/Covert Bullying
OVERT
Name Calling
Bickering
Fault finding
Criticism
Intimidation
Gossip
Shouting
Blaming
Put-downs
Raised eyebrows
COVERT
Unfair assignments
Refusing to help someone
Ignoring
Making faces behind
someone’s back
Refusing to only work with
certain people – or not
work with others
Whining, sabotage,
exclusion, fabrication
(Bartholomew, 2011).
Impact
PHYSICAL EFFECTS
Anxiety
Exhaustion
Sleep Disturbances
Increased apathy,
decreased moral
Burnout/Irritability
Affected personal
relationships
Poor work quality.
PSYCHOLOGICAL
EFFECTS
Fatigue, listlessness
Headaches
Weight loss/gain
Eating disorders
Gastrointestinal
problems
Post Traumatic Stress
Disorder (Hastile, 2002)
Definition:
Workplace
Violence
Workplace violence is
violence or the threat of
violence against workers. It
can occur at or outside the
workplace and can range
from threats and verbal
abuse to physical assaults
and homicide, one of the
leading causes of jobrelated deaths. However it
manifests itself, workplace
violence is a growing
concern for employers and
employees nationwide.
RED FLAGS:
Having an obsession with or
Displaying unwanted romantic
excessively discussing
interest in a co-worker;
weapons;
Exhibiting paranoid behavior;
Compulsive reading and
Being unaccepting of criticism;
collecting of gun magazines;
Holding a grudge;
Making direct or veiled threats; Having recent family, financial,
Intimidating or instilling fear in academic, social, legal, or other
others;
personal problems;
Having an obsession with
Showing interest in recently
one’s job;
publicized violent acts;
Showing little involvement with Testing the limits of acceptable
co-workers;
behavior;
Return of terminated
Making extreme changes in
employees who have left
behavior or stated beliefs; and
because of questionable
Retaliation by employees who feel
behavior;
they have been bullied.
In Your Role, Always Remember To:
ARM Yourselves
Assess
Respond
Maintain
CLICK ON
POLICY
STATEMENT
NYMC Harassment &
Sexual Harassment
Policy Statement
CLICK ON
ACKNOWLEDGEMENT
FORM
NYMC Sexual Harassment
Awareness & Prevention
Acknowledgement of
Training Form