Transcript Ericsson Aastra Phone - ICT Telecommunications Services

NMSU Digital Telephone
DIALING INSTRUCTIONS
CAMPUS CALLS
Administration…………… …..………………..6-xxxx
Student Residence Hall Room…..………...……5-xxxx
Dona Ana Community College......781 + 4-digit number
LOCAL CALLS
Las Cruces, Mesilla, Organ and La Mesa…………………..….…….8 + 7-digit number
LONG DISTANCE CALLS
In-State………….…8 + 1 + area code + 7-digit number
Out-of-State……...8 + 1 + Area Code + 7-digit number
International Calls. . . . .8 + 011 + Country Code + City
Code + number
Toll-Free Number……………….8+1+10-digit number
New Mexico State University
Digital D223/D225 Telephone
1 Display: Shows date, time, caller ID of incoming call, standard Caller ID
2 Display menu keys: The key functions depend on the traffic state. When you are
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requested “(see display)”, press the required key to access the feature.
3 Navigation key left: Navigate one step to the left in the top menu.
4 Home: Return to home position (idle mode), when you are navigating the top menu.
5 Navigation key right: Navigate one step to the right in the top menu.
6 Call Pick Up: Ability to pick up calls from programmable Call Pick Up feature
7 Common Hold: Place caller on common hold to allow Call Pick Up group to
answer line on hold
8 Programmable function keys: Program numbers or features.
8b Accept 2nd Call: Receive incoming calls while phone is in use
9 Triple Access Line: Handle calls. Line 1 and 2 are available both for incoming and
outgoing calls. Inquiry can only be used for outgoing calls.
10 Microphone: Used for hands free conversation.
11 Clear: Disconnect calls or exit a feature. Can always be pressed instead of
replacing the handset.
12 Headset key: Handle headset calls and activate Headset Preset.
13 Loudspeaker on/off
a.
Activate hands free conversation. b. Activate Loudspeaker Preset.
14 Mute: A. Switch the microphone on or off during a call. B. Switch off the ring
signal in idle mode or when ringing.
15 Volume control: Adjust the volume.
16 Loudspeaker
17 Handset: Supplied with hearing aid feature as standard.
18 Pull-out leaf for easy guide (optional)
20 Designation Card
New Mexico State University
D223/ D225Telephone
TRANSFER A CALL
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With the first party on access 1, press access
2 to get dial tone. The first party will be on
hold.
Dial the second party’s five digit extension
number.
When the second party answers, announce
the call and look for and press the
TRANSFER key using the menu buttons
below the display.
TRANSFER A CALL TO SOMEONE’S
VOICE MAIL
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Dial 7-7776, you will hear an automated
recording. Follow the prompts.
Enter five digit extension number of the
person then press the # symbol ie.: 6-1234#
Then look for and press the TRANSFER key
using the menu buttons below the display.
New Mexico State University
D223/ D225
Telephone Display Features
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PROGRAM: This feature is used to program settings
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PHONE SET: This feature is used for display contrast, melody
programming, etc.
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CALL LIST: This feature will display incoming, outgoing and
missed calls
Home Position:
Display features include:
Time and Date
Assigned extension and/or subscriber’s name
To navigate through the top menu of the display use the left or
right navigation keys and press the select button.
To navigate through the bottom menu of the display use the
keys below each menu. ei. transfer, missed call, conference,
etc.
Idle Mode
PHONE BOOK: (Optional) feature to search for name, group,
etc
On the display then call directly
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MESSAGES: An alternate route to dial into your voice mail
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For detailed information on this and other features visit the website
below.
http://tolv.aastra.com/library/manuals/MD110_MXONE_TSW/Userg
uides/En/Pdf/Dialog4223_25En.pdf
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New Mexico State University
Digital D4223/D4225 Telephone
CONFERENCE CALL
UP TO FOUR PEOPLE
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Dial the first party, announce purpose of call, ask
first party to hold
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Press ACCESS line 2 to dial the second party.
After the second party answers, look for and press
the CONFERENCE key using the menu buttons
below the display. Listen for a short beep to
indicate all members have been added.
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To add another caller, press ACCESS line 1, dial
the next party
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After the next party answers, look for and press the
CONFERENCE key using the menu buttons below
the display.
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Listen for a short beep, all members are now
present
New Mexico State University
NMSU Digital Telephone
FOLLOW ME – TEMPORARILY DIVERTS YOUR PHONE CALLS TO ANOTHER
EXTENSION
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Dial * 2 * , the five digit extension number and #
Listen for a pulsating diversion tone. (Display will read: “Follow me to 6-XXXX)
Hang up or press the clear key.
To cancel the follow me, dial # 2 #
LAST NUMBER REDIAL
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Dial * * * the last external number will be automatically dialed.
INQUIRY
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To place outgoing calls only; cannot receive incoming calls
New Mexico State University
D223/D225 SPEED DIAL INSTRUCTIONS
•TO PROGRAM SPEED DIAL BUTTON(S)
•Using the navigation key arrow to the left to PROGRAM
•Press the menu button to SELECT
•Press any vacant button to be programmed (lamp on)
•Enter extension or telephone number (dial “8” for outside line
&/or 1 & area code for long distance number)
•Press vacant button again (lamp off)
•Press the menu button to EXIT
•TO DELETE SPEED DIAL BUTTON(S)
•Using the navigation key arrow to the left to PROGRAM
•Press the menu button to SELECT
•Press a speed dial button to be deleted (lamp on)
•Press the clear button (#11) to clear programming
• Press speed dial button again (lamp off)
•Press the menu button to EXIT
New Mexico State University
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D223/D225
OPTIONS
D223/D225
RINGRINGER
TONE INSTRUCTIONS
To Change Ring Tone On Telephone:
•Using the navigation key arrow to the left to PROGRAM
•Press the SELECT key using the menu buttons below the
display.
•Select desired ring tone by pressing 0 – 9 on keypad; when
selection has been made 0=flash only; 1=Ring and Flash; 2=
Delayed ring and flash; etc.
•Press the desired button again
•Press EXIT using menu buttons below phone display
*The last tone selected will be saved
New Mexico State University
Basic Voice Mail Instructions
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BASIC VOICE MAIL SERVICE
INITIAL SET UP
To Program Security Code
Dial 6-7777
Voice will ask for security code, enter default code 88003
Interrupt greeting, press 1 6 1 4
Follow prompts to enter your new security code (between 4 -15 digits
that you will remember)
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To change Voice Mail Security Code
Dial 6-7777 (off campus 646-777)
Enter current security code
Press 1 6 1 4
Enter current security code
Follow prompts
INITIAL SET UP
Program Security Code From Another Phone To Your
Assigned Phone Number
Dial 6-7777 from another on campus phone
When automated voice comes on, Press * then # to interrupt greeting
Enter last 5 digits of campus phone number ie: 6-xxxx
(If dialing from off campus dial 646-7777
When automated voice comes one,
Press # to interrupt greeting)
Enter default security code 88003
Interrupt greeting, press 1 6 1 4
Follow prompts to enter new security code (between 4-15 digits
that you will remember)
To Record OR Change Your Name
Dial 6-7777
Enter your security code
Press 1 6 1 5
Follow the prompts to save
To Listen AND Recorded Standard Greeting
Dial 6-7777
Enter your security code
Interrupt greeting,
Press 1 6 1 3 2
Follow prompts to listen to your current greeting and/or make changes
To Record Your Personal Greeting
Dial 6-7777
Enter your security code
Press 4 6
Follow prompts to record your greeting
From another phone
Dial 6-7777
Press # to interrupt greeting
Enter last 5 digits of campus phone number ie: 6-xxxx
Enter security code
Follow prompts to record your greeting
Follow same steps to change personal greeting
To Retrieve Message(s)
When there is a message left in mailbox, a stuttering dial tone will be heard and/or message
waiting light will blink
Dial 6-7777 (if off campus dial 646-7777)
If calling from your dept phone, upon request, enter security code. If calling
from another phone, press * then # enter last 5 digits of mailbox, enter security code
Press 5 to hear messages
Press 3 to delete message
Press 5 to listen to next message
After listening to all messages, Press 9 To exit you mailbox, Press 9 again
New Mexico State University
Basic Voice Mail Instructions continued
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To Retrieve Saved Messages
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Dial 6-7777
Enter your security code
Press 1 9 2
Follow prompts To Program Out of Office Greeting
Dial 6-7777 *(off campus dial 646-7777, press # then enter the last 5 digits
of your NMSU phone number)
Enter your security code
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Interrupt greeting, press 1 6 1 3 3
Use same procedure to enable/disable greeting.
NOTE: This program will not allow callers to leave messages on voice
mail.
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To Retrieve Message(s)
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When there is a message left in mailbox, a stuttering dial tone will be heard
and/or message waiting light will blink
Dial 6-7777 (if off campus dial 646-7777)
If calling from your dept phone, upon request, enter security code. If calling
from another phone, press * then # enter last 5 digits of mailbox, enter
security code
Press 5 to hear messages
Press 3 to delete message
Press 5 to listen to next message
After listening to all messages, Press 9
To exit you mailbox, Press 9 again
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To Retrieve Saved Messages From Old System and Forward to
New System
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Dial old voice mail system 6-9999
Enter security code
Press 1 9 2 for saved messages
While listening to desired messages, Press 1
When Prompted, enter 1 2 3 + last 5 digits of your extension + #
(Alamogordo campus enter 123 + last 4 digits of Alamo ext. + #)
Press # again to record comments
Press # again to end recording
Press # to send message to new voice mail
Repeat steps to continue forwarding messages
To end session, hang up
NOTE: 1-2 minute delay in retrieving messages in new system
*Confirm messages have been forwarded to new voice mail system
BEFORE erasing messages from the old voice mail system
After Recording and Addressing a Message
Mark the message private
Mark the message urgent
Request a return receipt
#4
#6
#1
#5
Request future delivery
After Listening To A Message
Pause or resume
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Call Message Sender
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((local calls only))
Forward Message
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Reply to Message
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Back up while listening
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Return to Beginning Of Message 2 2
Advance forward 5 seconds
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Save Message
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Hear Date/Time Of Message
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To bypass voice mail greeting when calling another on campus
extension
Press #
Record your message
3, to forward message
New Mexico State University
NMSU
Telephone & Voice Mail
Contacts
ICT Business Operations and Financial Services
Main Office Line
646-4241
Customer Service Center 646-1840
Voice Work Order Desk
646-5999 [email protected]
New Mexico State University