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Standard 4: Medication Safety
Advice Centre Network Meeting
Margaret Duguid
Pharmaceutical Advisor
February 2013
Intent of Standard 4 – Medication Safety
Ensure competent clinicians safely
prescribe, dispense, and administer
appropriate medicines safely to informed
patients and carers
• Reduce medication incidents, adverse
events
• Improve safety and quality of medicine
use.
Standard 4
Medication
Safety
Standard 4 – Medication Safety
The Medication Safety Standard describes the elements
of a safe medication management system.
It requires hospitals have in place strategies and
systems known to reduce the risk of common causes of
medication error.
• standardisation and systemisation of processes
• improving clinical workforce and clinician-patient communication
• using technology to support information recording and transfer
• providing better access to patient information and clinical
Standard 4
decision support at the point of care.
Medication
Safety
Five criteria (Part 1)
1.
Governance and systems for medication safety
•
2.
Documentation of patient information
•
3.
Health service organisations have mechanisms for the safe
prescribing, dispensing, supplying, administering, storing,
manufacturing, compounding and monitoring of the effects of
medicines.
The clinical workforce accurately records a patient’s
medication history and this history is available throughout the
episode of care.
Medication management processes
•
The clinical workforce is supported for the prescribing,
dispensing, supplying, administering, storing, manufacturing,
compounding and monitoring of medicines.
Standard 4
Medication
Safety
Five criteria (Part 2)
4. Continuity of medication management
•
The clinician provides a complete list of a patient’s medicines
to the receiving clinician and patient when handing over care
or changing medicines.
5. Communicating with patients and carers
•
The clinical workforce informs patients about their options,
risks and responsibilities for an agreed medication
management plan.
Standard 4
Medication
Safety
1. Governance and systems for med safety
4.1 Governance arrangements and organisation policies
• Drug and Therapeutics Committee (DTC)
- Medication Safety Committee
- Report to safety and quality governance,
executive
Standard 4
Medication
Safety
1. Governance and systems for med safety - Policies
www.safetyandquality.gov.au/our-work/medication-safety/
Resources, list of jurisdictional contacts
1. Governance and systems for med safety
4.2 Assess medication use system
• How?
• Use a structured tool e.g. Medication Safety Self
Assessment
- Multidisciplinary team
- Every three years
• Identify what you are doing well, evidence actions met
• Identify areas for improvements
• Develop an action plan.
• NIMC national audit
Q. Hospitals uses non conforming chart.
Can we enter data into NIMC audit database?
1. Governance and systems for med safety
4.2.2 Assess medication use system
Q Do we have to action all problems identified
• Prioritise areas using risk matrix
• http://www.safetyandquality.gov.au/ourwork/accreditation/accreditation-newsroom/
1. Governance and systems for med safety
4.5.Quality improvement activities
• NIMC mandatory
Q Hospital implementing e-MMS does not use NIMC
• NIMC mandatory if using paper charts
• Follow guide to safe implementation of eMMS
• www.safetyandquality.gov.au/our-work/medicationsafety/electronic-medication-management-systems/
Standard 4
Medication
Safety
Safety and Quality Improvement Guide
Criterion: Documentation of patient information
Documentation of patient information
4.7 Documenting previous known allergies, ADRS
Q. Do you need to document all ADR information on all medication
charts ?
• NIMC – “Source of truth”
• Other charts
- Specialist charts, clozapine, heparin
- Cross reference to NIMC
• Electronic health record
• One source in EHR
• Active transfer information to e- medication management system, pharmacy
system
• On prescribing screen
• Active alerts
Standard 4
Medication
Safety
Documentation of patient information
4.8.1 Current medicines are documented and reconciled at
admission and transfer of care
Q. Who can document history, reconcile medicines?
• Health professionals trained to reconcile medicines
- Nurses, doctors, pharmacists, pharmacy technicians
• Nurse:Pharmacist model
- Nurse consults with pharmacists re discrepancies
Q. Can we use NIMC audit as evidence for no. patient’s
whose medicines reconciled
Q. What is medication management plan, where is it
available ?
Standard 4
Medication
Safety
2. Documentation of patient information
Medication Management Plan
supports workforce to:
Take and record a complete and
accurate medication history (BPMH)
(4.6.1)
Document ADRs on admission
(4.7.1)
Reconcile discrepancies between
history and medication orders
(4.8.1)
Standard 4
Medication
Safety
Documentation of patient information
Medication reconciliation Resources
http://www.safetyandquality.gov.au/our-work/medicationsafety/medication-reconciliation/
2. Documentation of patient information
Medication Management Plan
+ implementation resources
15
Medication management processes
4.11 Managing high risk medicines
Q. What is a high risk medicine?
• Medicines that have a high risk of causing serious injury or death to a
patient if they are misused or used in error
• Errors not necessarily more common, effects more devastating.
• PINCH/APINCH
• Institute of Safe Medication Practices list
• www.safetyandquality.gov.au/our-work/medicationsafety/medication-alerts/
Q. Can we prioritise actions to address risks with high risk
medicines?
Standard 4
Medication
Safety
Continuity of medication management
4.12 Current, comprehensive list of medicines provided to
receiving clinician and patient at clinical handover
Q. Does 4.12. apply to outpatients ?
•
Referring doctor informed of changes to medicines
•
Patient informed of changes, amend patients own list
Standard 4
Medication
Safety
Communicating with patients and carers
4.14 Medication management plan developed in partnership
with patients, carers
Q. What is a medication management plan? Is it the National
Medication Management Plan?
• Consumer Medication Action Plan referred to in APAC
Guiding principles to achieve continuity of medication
management.
• Plan for patient’s medication management
• Treatment goals, list meds, changes
• Provided to patient, carer
• Commission developing a template
Standard 4
Medication
Safety
Medication Safety Standard: Summary
Ensuring that competent clinicians safety prescribe, dispense and
administer appropriate medicines to informed patients and carers is
an essential element of safe and high quality care.
Purpose of the Standard is to improve outcomes for patients by
ensuring that there is a systematic approach to medicines
management and safety
Outcomes to be achieved are clear – methods to get there will vary
depending on context
Standard 4
Medication
Safety
Australian Commission on Safety and Quality
in Health Care
Medication Safety Program
www.safetyandquality.gov.au
Email: [email protected]
[email protected]