Transcript Pensioners no longer required to visit GSIS for status renewal

36TH Annual Convention of GACPA:
Sustaining Public Trust through
Accountability, Credibility and
Transparency
24 May 2014
Skylight Convention Center
Puerto Princesa, Palawan
Atty. Nora M. Saludares
Programs are
now more friendly
to pensioners and members
Increased minimum basic pension to Php5,000
Maaasahan ng
Lingkod - Bayan
3
Revoked the personal appearance requirement
for pensioners (ARAS)
 Pensioners no longer required to visit
GSIS for status renewal
* except those living in ARMM, abroad
 NSO to determine pensioners’
status
4
Revived payment of proportionate pension
 Retirees’ pension now computed
proportionately from retirement date
unlike before when pension was paid
a month after retirement date
 Retroactive from Sept. 2009
Maaasahan ng
Lingkod - Bayan
5
Pension loan now insured
•
•
Pension loan now with redemption insurance.
Insurance guarantees that full amount of funeral
and survivorship benefits will be received by
survivors of deceased pensioners.
Maaasahan ng
Lingkod - Bayan
6
Non-Suspension of Loan Privileges of
Employees in Suspended agencies
 No more suspension for employees working in agencies
that are delayed,
deficient in premium payments
(beginning July 2013)
 Suspended agencies to choose from any of 3 options to
restore regular status:
1. Full payment of premium delinquencies;
2. MOA with GSIS; and
3. Payment of at least 90% of any 3 consecutive months’
premium obligations; sign undertaking with GSIS to enter
into MOA.
Maaasahan ng
Lingkod - Bayan
7
Streamlining of Documentary Requirements
• Separate clearances from the Office of the
Ombudsman, Civil Service Commission and
Office of the President are no longer required.
• Instead, retired members will submit a
Declaration of Pendency/Non-Pendency of
Case.
Used e-Card in Paying Claims starting Oct 14, 2013
 Claim proceeds now
electronically
credited via eCards
instead of checks
 Ensures
timely
release of benefits
 Makes processing
twice as fast than
traditional
check
payment
9
AY 2014-2015 GSIS Scholarship Program
Registration Period: April 23 – May 30
• Allows low-income members to
send children to school
• Exclusive to children of GSIS
members
• Php20,000/semester and
Php2,000 monthly stipend
10
Services are
now closer to stakeholders
Established 35 service desks nationwide
 For wider reach, GSIS has
deployed 35 service desks in
local government offices
nationwide since March this
year.
 Desks accept loan
applications, serves walk-in
members and pensioners,
transmits loan applications
and forms to branch offices
for processing
12
Deployed more GWAPS kiosks
13
Established 24/7 Contact Center
Loan terms are
much improved
Provided easier settlement of loan balance for
retiring members (CLASP)
 Empowers retirees on how to settle
outstanding obligations, in whole or in part
 No more forced deduction of housing loan
from retirement benefits; payment is through
the Housing Loan Remedial and Restructuring
Program
Maaasahan ng
Lingkod - Bayan
16
Implemented a Housing Loan Remedial
and Restructuring Program
 Condones all unpaid
penalties, surcharges
 Grants extended
payment terms
 Uses more systematic
and orderly manner of
accommodating
interested
borrowers
(by appointment)
Maaasahan ng
Lingkod - Bayan
17
Recording of accounts is
now more efficient
19
Restored benefits of members
in suspended agencies through MOAs
182 suspended agencies signed agreements with GSIS
Maaasahan ng
Lingkod - Bayan
20
Updating of accounts
(DepEd, DBM, GSIS MOA Signing)
21
Funds are safe and managed
prudently
Maaasahan ng
Lingkod - Bayan
22
GSIS is stable
Indicator
2013
2012
2011
2010
Assets
785.83
727.58
633.64
566.61
Comp.
Income
44.13
93.25
73.21B
63.91
Claims and
Benefits
83.39
65.54
54.27
46.04
Actuarial life: 2047
23
Branch Office
2013
GOOD
12
Dumaguete
89.85
13
Malaybalay
89.81
14
Ormoc
89.71
15
Tagum
89.51
16
Palawan
89.35
17
Tuguegarao
89.28
18
Batangas
89.12
19
Lucena
89.10
20
Aklan
89.10
21
Butuan
88.73
22
Kidapawan
88.20
23
Roxas
86.12
24
Davao
85.57
25
Quezon City
81.52
26
Dipolog
81.48
27
Iligan
81.45
Average – 89.35%
Cited by CSC for improved ARTA ratings
in service delivery
Branch Office
2012
2013
Inc/Dec
EXCELLENT
1.
Dagupan
69.25
95.81
+26.56
2
Surigao
68.25
93.86
+25.61
3
Bohol*
71.54
93.28
+21.74
4
Laguna*
68.34
93.01
+24.67
5
General Santos *
76.54
92.77
+16.23
6
Antique*
74.10
92.70
+18.60
7
Bacolod*
71.03
91.57
+20.54
8.
Laoag
9.
Masbate
67.77
90.34
+22.57
10.
Bulacan*
59.74
90.20
+30.26
11.
La Union*
90.58
90.14
* Citizen’s Satisfaction Center Seal of Excellence Recipient
25
Systems enhancements
• Electronic billing and collection
system (e-BCS)
• e-GSIS MO
• Claims’ application through GWAPS
Maaasahan ng
Lingkod - Bayan
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At the new GSIS, it’s all about serving our
members and pensioners with utmost
RESPECT, COURTESY and KINDNESS…
Maaasahan ng
Lingkod - Bayan
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GSIS: Maaasahan ng
Lingkod-Bayan
Maaasahan ng
Lingkod - Bayan
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