Leader Standard Work

Lean Leadership Series (Sample Slides)

Topics

• What is Leader Standard Work (LSW)?

• Why Leader Standard Work?

• Benefits of Leader Standard Work • Four Elements of Lean Management • Standard Work Examples • Success Environment for LSW • How to Deploy Leader Standard Work • Key Points • Take Action

What is Leader Standard Work?

• A list of the normal tasks that must be done to sustain the lean management system • Tasks typically include audits, meetings (daily • accountability) and continuous improvement projects • Focuses on the production process • Directs the leader to check on the visual controls • Expected to be continually improved • Time each task should be completed (frequency)

Why Leader Standard Work?

Clearly Documents the Management System

• Documents the current state of the best practices in lean management • A baseline for further lean management system improvement • Defines expected behavior for leaders (what they should do)

Four Elements in the 12 Paradigms

Four Elements simply PHILIPS 12 Paradigms

1. Leader standard work 2. Visual controls 3. Daily accountability process 4. Leadership discipline • • • • • • • Standards enable improvement Make problems visible Go see Stop and fix Everybody solves problems Leaders as teachers Ask the 5 why

Who Should Have Standard Work?

In Lean Management, EVERYONE!

Executives ROLE % of Work (time) that should be Standard 10-15% Value Stream Manager Support Department Managers Supervisors Team Leaders Operators (Associates) 25% 50% 50% 80% 95+%

Standard Work Content

Standard Work Content Varies by Position

Standard work is LESS structured

• % of time standard • Specific sequence • Specific time of day • More time for discretionary tasks

Executive Value Stream Manager Standard work is MORE structured

• % of time standard • Specific sequence • Specific time of day • Less time for discretionary

Supervisor and Supporting Roles

(Engineering, Maintenance, Sales, Finance, Continuous Improvement, Purchasing)

Team Leader Operator Production Process

Layers of Standard Work

Leaders standard work should be layered (developed) from the bottom up Executives

Time on the floor to verify the chain of standard work is upheld and production process is stable and improving

Value Stream managers

Monitor and support supervisors in their ability to carry out their standard work

Supervisors

Monitor and support team leaders in their ability to carry out their standard work

Team Leaders

Maintain production and ensure standard work is followed

Daily Accountability Meetings

Three Tiers

1.

Tier 1: Team Start Up Meeting ▫ Team leader meets briefly with team members 2.

Tier 2: Supervisor Meeting ▫ Supervisor meets with team leaders and dedicated support group representatives 3.

Tier 3: Value Stream ▫ Value Stream Manager with supervisors and support department personnel

Key Points for LSW

• Check because You Care – each level of LSW has some overlap and redundancy to provide linkage – make sure they are logical and meaningful to you • Learn by Doing – excellence is more about what you do than about what you know – and learning comes from action – follow the LSW process • Improve the Standard – as the processes change and as people learn, Leader Standard Work needs to change with it

Take Action

• Observe Leader Standard Work in action at the site • Visit Model Line to learn how operator, TL and GL standard work is functioning ▫ What are the challenges?

▫ What are the benefits seen so far?

• Look for things that could be on your Leader Standard Work checks