Transcript Behavioural Safety

Behavioural Safety
Refresher
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Behavioural Safety
• Safety Observations (SUSA & STOP) are not
behavioural safety
• Safety Observations are just one element in a
behavioural safety programme
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What is behavioural safety?
Think of an accident…..
• Accidents caused by UNSAFE ACTIONS
• Traditional approach to safety focuses on
– plant and equipment.
– legislation
• Examine the CULTURE that fails to correct those
unsafe actions
May not recognise them!
May knowingly allow unsafe actions to continue!
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The accident triangle
Where should we
focus our attention?
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Fatality
400
Reportable
Injuries
20 000
Minor Injuries
240 000 Near Misses
2 million Unsafe Acts
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How does our behaviour change?
Think about your own behaviour and your teams’……
• Sub conscious unsafe behaviours
• Conscious unsafe behaviours
• Conscious safe behaviours
• Sub conscious safe behaviours
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Are you Comfortable?
Are you uncomfortable with your current
level of safety performance?
If not you won’t improve!!
Can be an issue with low injury rates
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Role of Leadership Team in the Injury Rate
Team Leaders are part of the Leadership Team
• Injury rate depends on the strength of the safety culture
• Leadership team decides the safety culture they want
either consciously or by default
Leadership team decides the injury rate
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Safety Culture Change
Safety is the
responsibility of
management
Little employee
involvement
Safety < Productivity
(verbal commitment)
I can prevent
my own injury!
Increased employee
involvement
I can prevent
my colleague from
being injured
100% employee
involvement
Safety = Productivity
Nothing is so important
(….visible commitment...
that we can’t take the
…..visible management)
time to do it safely
30 second “Stop and Think”
Behavioural observation/SUSA/STOP
Key Safe Behaviours
Dependent
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Independent
Inter-dependent
All injuries can be prevented!
All injuries can be prevented by the
actions of the Leadership team!!
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How important is your behaviour?
Don’t expect your team to change their behaviour
until they see you change yours!!
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How do people decide
what is important to you?
They notice your behaviour
•
•
•
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What you ask about first
What you are enthusiastic about
Where you spend your time
How you behave
• Remember 90% of the impact is non verbal…...
not what you say but what you do!
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Safety Leadership Summary
•
The safety performance on our site is down to us
•
We influence our people every day
–
We must become less tolerant of continued unsafe behaviour
even if that makes us unpopular
–
We will only change our people’s behaviour by talking to
them every day
–
We must encourage our team to (want to) get more involved
•
We must continually challenge our own behaviour as a
team as we strive to improve
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Safety Leadership Summary
Visible (rather than verbal) Commitment
You will achieve the level of safety
performance that you demonstrate you want
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Getting the most out of
Key Safe Behaviours
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Key Safe Behaviours
• What is a key safe behaviour?
• Is wearing a seat belt a key safe behaviour?
• What’s the difference between a safe
behaviour and a key safe behaviour?
• How can key safe behaviours be used more
effectively on your site?
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Key Safe Behaviours
•
Behaviour
…...is an activity that can be observed
•
Key Safe Behaviours
……a small number of behaviours that will
prevent most of our injuries
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Key Safe Behaviours
Introducing Key
Safe Behaviours
…...a small number of
behaviours can prevent
the majority of our
accidents
car example
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Key Safe Behaviours
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Education and Communication
• Accident Investigation
…what key safe behaviour(s)
could have prevented the injury?
• For a work area
… Top 5 Key Safe Behaviours?
• Instructions and Procedures
…what are the key safe
behaviours (3 max) which you
would focus on if you were
observing this activity?
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Recent additions
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Listed by Accident Type (DVDs)
• Danger zone and load security
• Lifting and Carrying; Manual handling
• Moving around above ground level
• Moving around – preventing slips, trips and falls
• Personal protective equipment
• Tools, procedures, permits and isolation
• Vehicles and pedestrian safety
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Key Safe Behaviours
DANGER ZONES AND LOAD SECURITY
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Always stand at 45 degrees to the glass
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Ensure all loads are secure
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Keep clear of suspended load
PERSONAL PROTECTIVE CLOTHING
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Correct hand, arm, wrist protection
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Correct use of eye protection
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Using correct PPE
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Correct footwear
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Correct hearing protection
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Correct head protection
LIFTING AND CARRYING (MANUAL HANDLING)
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Correct lifting equipment
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Correct manual handling
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Manual Handling; Keep the load close to the body
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Manual Handling; Lift with power of the legs
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Manual Handling; One foot forward
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Manual Handling; Turn by moving the feet, don't twist
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Manual Handling; Unlock the knees when lifting
MOVING AROUND - SLIP, TRIP, FALL
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Look in the direction you are going
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Look behind before stepping back
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Maintain a tidy work area
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Use of correct access/egress
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Walking not running
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TOOLS, PROCEDURES, PERMITS & ISOLATION
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Always use correct tools and equipment
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Correct use of permit system
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Following correct safe system of work
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Using correct isolation/immobilisation
VEHICLE AND PEDESTRIAN SAFETY
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Driving safely – due care and attention
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Driving within speed limits
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Not riding on vehicle forks or loads
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Position body away from danger zone
MOVING AROUND ABOVE GROUND LEVEL
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Correct use of handrail
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Dismount safely from vehicle, platform and stillages
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Three points of contact when climbing
3 stage evolution of the
Behavioural Observation process
(STOP, SUSA, etc)
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Behavioural observation process Stage 1
Number of
observations
Quality and
Focus
Measuring %
safe behaviour
Objective is
• Achieve the target Observations
for the site
• The % of Observers undertaking
Observations is achieved is high
Contact rate of 4 is the target
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Behavioural observation process Stage 2
Number of
observations
Quality and
Focus
Quality:
• Feedback and Analysis of data
• Structured Focus on a Small
Number of KSB’s
• Focus of KSB’s based on Accident
Experience / Analysis
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Measuring %
safe behaviour
Behavioural observation process Stage 3
Number of
observations
Quality and
Focus
Objective
• Increased number of
observation
• Focus on a top 3 KSB’s
for short period,
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Measuring %
safe behaviour
Our role if we are to be successful
We need your help to improve the safety performance even further
1. Make sure your own behaviour is correct
2. Never walk past unsafe behaviour
3. Become less tolerant of continued unsafe behaviour
4. Encourage your team to get more involved with
proactive safety improvement
5. Talk regularly about safety to your team
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Our role if we are to be successful
6. Demonstrate that you care
7. Encourage incident reporting……could prevent
tomorrow’s lost time injury
8. Personally investigate accidents and incidents
involving your team
9. Maintain a high standard in housekeeping and PPE
10. Praise/recognise safe behaviour………it works
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