JC Penney WCSO Tutorial Presented by Levolor*Kirsch

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Training Objectives

Placing an Order

– Product Configuration – Advanced Options – Preparing Customer Info – Review and Place Order

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Getting Started

Log in to Computer

– Associate must log on to computer system with their username and password – The system will log out after a period of non-use

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Placing an Order

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Step 1- Click on “Home” tab

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Step 2- Click on Product category JCP ASSOCIATE TUTORIAL

Placing an Order

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Step 3- Choose your Vendor JCP ASSOCIATE TUTORIAL

Placing an Order

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Step 4- Choose your Specific Product Enter customer’s desired product specifications and click configure

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Specify fabric type and quantity of shades Kirsch Cellular Products Kirsch Cellular Lot Numbers Kirsch Cellular Product Description Quantity of shades desired Product Lead Time Configure to continue to next screen JCP ASSOCIATE TUTORIAL

Placing an Order

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Step 6- Configure Your Product-

Standard options

Kirsch Product Type Enter Width to nearest 1/8” Mounting option inside or outside Desired Control Positions Warning Section: If additional info is needed, there will be a red x here noting the error Enter Shade Height to Nearest 1/8” Headrail type Shade Color JCP ASSOCIATE TUTORIAL

Placing an Order

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Step 6- Configure Your Product-

Standard options

(cont) If there are no errors in order, this box will display no errors and you may move to next step Control Positions Multiple Blinds per headrail option Enter room that shade will be placed in to ID it from other shades in order Shade color with color number and picture of swatch Adjacent room description JCP ASSOCIATE TUTORIAL

Placing an Order

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Step 7- Configure Your Product-

Advanced options – If you do not find a particular option on the standard orders screen, check the advanced options tab to find additional upgrades

Current Price of Shade (before sale discounts) Click on Advanced Options tab for additional options Butting a blind configuration This is where you would order a skylight pole Bottomrail handle option Side by side blind option JCP ASSOCIATE TUTORIAL

Placing an Order

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Step 8- Prepare Order

• Review order content and ensure the following are correct: – Style, color, width/length, mount, controls, options, and quantity Regular Retail Price Sale Price Total Order Price

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Placing an Order

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Step 9- Prepare Customer Info, Place order

Enter customer shipping information Choose whether to ship to store or customer address

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Placing an Order

And Finally…..

After the order is submitted, the customer receives a print out and there is a 72 hour window in which the customer can change their order.

After the 72 hours, the order is final and no further changes can be made.

JCP ASSOCIATE TUTORIAL