Transcript Industrial Process Learning Management System

Industrial Process
Learning Management System (LMS)
User Guide
How to self register, browse our course catalog, view
our training schedule, and purchase and enroll in
training
Index
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New & Returning Users
LMS Home Page
Purchasing Courses
Starting a Web Course
Enrolling in an Instructor-Led Course
Dropping a Course
Viewing your Training History
Questions
Logging onto the LMS
New User
If you are new to
the LMS, please
select “New
User” to create a
user account.
New User
On the next screen,
please select
“Distributor /
Representative” or
“Customer (Current
or New).”
New User
You will then be taken to the
registration screen
where you must fill in all
required fields, those
with an * next to them.
You can select a
username and password
of your choice.
Here is a look at the
registration screen for
distributors /
representatives.
When you are finished
filling in the form, click
on Submit to proceed to
the home page of the
LMS.
Returning User
If you previously
created a user
account, you can go
directly to the logon
screen of the LMS,
enter your
username and
password and select
Logon.
Returning User
 If you forgot your
password, enter
your Username
and click on
“Forgot Your
Password?”
 If you forgot your
Username, contact
our System
Administrator at
[email protected].
LMS Home Page
After logging in you will be
brought to the home
page of the LMS.
In the center of the screen
is the course catalog.
Here you can see the
name of the courses
available to you for
purchase and
enrollment, the course
delivery type (Instructor
Led or Web Based),
and enrollment
information.
Click on the name of a
course to see a
description of it and
dates of all scheduled
sessions.
LMS Home Page
On the left side of the
screen is a welcome
message, information
about group discount
rates, purchase and
enrollment
instructions, and
contact information.
LMS Home Page
Across the top of the
screen is a banner.
Here you can view
assigned courses,
courses in progress,
and the course
catalog, access a
library of resources,
run wizards and
reports, view your
training history, log off
the system, access
help, and provide
feedback.
Purchasing Courses
If you want to purchase a
course for yourself • After searching the course
catalog and finding the
course or courses you
would like to purchase,
click inside the box next to
“Add to Cart” in the Enroll
Info column. You can
purchase up to 10
courses at a time.
• After making all of your
selections, click on the
“Proceed to checkout”
link.
Purchasing Courses
• Review the
purchase order
including the ITT IP
Cancellation Policy.
• Click on “Previous
Step” to change
your order or click
on “Next Step” to
proceed.
Please remember that at this point you are only purchasing courses.
If you are purchasing an instructor-led course you wil enroll in a
training session after the purchase is complete.
Purchasing Courses
• Enter your credit
card information
and billing
address
• Click on the
Process button.
After you click on
the Process
button, a window
will appear letting
you know if your
credit card
transaction was
successful or not.
Purchasing Courses
If the transaction was
successful, as you see here,
click on Next Step to exit
and then follow the
instructions in slides 17-20
for starting a web course or
enrolling in a session for an
instructor-led course.
You will receive an email
confirmation of the credit
card transaction from. This
email will come from
internetproductsupport@my
virtualmerchant.com so you
might want to add it to your
safe senders list.
Purchasing Courses
If your transaction
was not
successful, as
you see here,
make a note of
the reason why
and click on Next
Step to exit and
start the process
over.
Purchasing Courses
If you want to purchase a course or
courses for other individuals in your
group Contact our system administrator at
[email protected] or (315) 568-7548, Monday
– Friday, 7:30am - 4:30pm (EST).
Starting a Web Course
After you purchase a web course you
can start the course right away
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After purchasing the course, you will
be returned to your home page.
In the “Enroll Info” column of the
course catalog, click on “Enroll” and
your course will open in a new window.
You can stop the course at any time and
return to it later by going to the course
catalog or “Courses in Progress.”
If you are unable to start a web course, please go to
Troubleshooting a Web Course
Enrolling in an Instructor-Led
Course
After you purchase an
instructor led course,
you must enroll in a
session
 After purchasing the
course, you will be
returned to your home
page.
 In the “Enroll Info”
column of the course
catalog, click on “Enroll.”
This link will take you to
a screen with the dates
of all the available
sessions.
Enrolling in an Instructor-Led
Course
 Click on “Enroll” for
the session you
would like to attend.
Enrolling in an Instructor-Led
Course
 An enrollment confirmation
message with the session
details will appear on your
screen.
 You will also receive an
enrollment notification
email with the session
details. This email will
come from
[email protected] so
you might want to add it to
your safe senders list.
Dropping a Course
In the Course Catalog or
your “Courses in
Progress,” click on
“Drop” in the “Enroll Info”
column. You will then be
asked to confirm your
request.
You will receive a dropped
notification email from
[email protected]
Viewing your Training History
If you would like to view
or print a copy of your
training history,
please select Training
History from the
banner across the top
of the home page.
Questions about training or
assistance with the LMS
 Click on the “Help” tab in
your menu bar for answers
to frequently asked
questions
 Click on the “Feedback”
tab and send an email to
our System Administrator
or call our System
Administrator at (315) 5687548, Monday – Friday,
7:30am - 4:30pm (EST).
You are now ready to begin…
To log onto the LMS, click here  LMS
or type the following address in your Internet
browser:
http://ittlearning.gen21.com/knav/appindex.jsp