Are virtual campuses a natural evolution toward - Belnet
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Transcript Are virtual campuses a natural evolution toward - Belnet
Are virtual campuses a natural
evolution towards collective
intelligence in Higher Education ?
Bénédicte Champagne
Haute Ecole Provinciale de
Hainaut –Condorcet
Evolution of population in French universities
Higher Education is in deep mutation
Open Networking
• Bologna
• Fast & cheap communication
Serving local communities
• Anti-globalization
• Political issue
OECD/France
International
Conference
Higher Education to
2030:
What Futures for
Quality Access in the
Era of Globalisation?
New public responsability
• Entrepreneurial strategies
• Driven by project development
Higher Education Inc
• Commercial issue
• Private-public funding
On-line version : http://www.oecd.org/dataoecd/59/56/41809568.pdf
Stakes versus intranet solution
Political/
Economical
Common points with
Socio-cultural/
pedagogical
corporate :
Common structure
Staff – Management –
customer
Common values:
« Satisfaction » of the
customer,
Financial aspects,
Innovation & learning
Internal process
Development of intranet
solutions : « virtual
campuses »
Virtual campuses : a solution ?
Looking backwards :
Internal communication
Multiple ways of communication
(email, forums, online notices,
…) misused
Information management is
weak
E-learning
Often limited to on-line version
of syllabi
Oriented, presented & perceived as
a technical/informatics project
Few merging between social &
technical issues
Restricted investments in
training
Virtual campuses started in
1995 -2000
Usually proposed services :
News platforms
Pedagogical platforms
Files repositories
Relation to information have changed
Internal communication tool of facilitation of the
regulation of the institution
Multiple information editors
Internet users become information contents
generators
How to transform a virtual campus
in a (more) efficient intranet ?
COLLECTIVE INTELLIGENCE CONCEPT
-KNOWLEDGE MANAGEMENT
-ICT
-LATERAL CONTRIBUTIONS
Concept of collective intelligence
Definition from MIT collective intelligence center:
Intelligence is :
The ability to learn or understand
To deal with new or trying situations
The skilled use of reason
The ability to apply knowledge to adapt to one's environment
Collective intelligence is :
Group(s) of individuals doing things collectively that seem
intelligent
Groups addressing new or trying situations
Groups applying knowledge to adapt to a changing
environment
Deep changes in Higher Education
Lateral management <> classical hierarchical
management
Strategies of knowledge management (formal &
informal contents)
Implication staff & students in the move and collection
of their contribution in many ways
“… large groups of people (“We”) can, and
should, take responsibility for traditional business functions that
are currently performed by companies, industries and experts
(“Me”) …”
We are smarter Than Me, Wiki Books, Barry Libert & John Spector
HEPH - Condorcet
(Haute Ecole Provinciale de
Hainaut – Condorcet)
STUDENT POPULATION : 9500
STAFF POPULATION 900
PHYSICAL SITES : 23
CENTRAL SITES : 3
ASSOCIATED SCHOOLS : 3000 ADDITIONAL USERS
A global management of communication & security
Learning
&
research
network
Internet
Belnet
HEPH – Condorcet
Eduroam
Servers
Centralized management of
communication & security
Task force
Life cycle of the project
Management
Departments
Teachers
Students
Administrative staff
Evaluation &
adaptation
Design of a project
Training of the staff
& information
management
support
Management
approval
On-line Platform
Platform Services
4 users profile :
Students - access to academic department information and classes
Teachers - access to staff information, academic department information, teacher
specific services and courses
Non – teacher staff –access to staff information, academic department
information
Managers
On- line services :
Academic email address and mailing lists
General information & news
Open-source software library
Library services
Courses
Virtual offices
Forums
On-line surveys and forms
Ecampus global services
Pedagogical Platform - Moodle
On-line surveys – Home made
& lime survey platforms
Authentication :
LDAP/AD
News/Information – Joomla
Content edition – JCE toolbar
Profiles Management – GM Access
On-line forms - Chronoforms
Calendar - JCAL – pro Software library
Two strategies combined:
Central Authentication Services - CAS
-Open-source softwares
-Home made development
Collaboration spaces- Sharepoint
Communication services
Mail – Mail Daemon
Mailing lists – home made development
Knowledge management
Procedures repository
ISO certification
Formal & informal knowledge
FORUMs
Social departments
Support service to teachers
Translation in knowledge contents
On-line forms
To compile data about institution’s life
Training/support to information management
Dedicated team : 2 approaches
Technical use of the information management system –
administrative/department staff
Focus on information management & web-edition
Pedagogical innovation based on technologies
On-line contents
Classical training sessions (2h, 10-12 persons, hands-on session)
3 programs based on the integration of Moodle : basics, scenarized sequence
workshop and specific activities workshop (on-line tests, forums, …)
Discovery PCs training : basic level
Management of the personal computer
Basic use of Office/pdf and ppt
Use of a web browser and email
Focus on individual pedagogical project
Other tools for teachers
Screencast, podcast, bibliography management, mind mapping, …
User’s contribution at the evolution : first steps
« Suggestion link » Quality management
department
FORUMs
Advertisement system
Participation to surveys
A continuous communication & support
Regular meetings with administrative/department
staff
Communication with management about
information management and communication
strategy
Attention to keep services users friendly and close to
the users
Regular evaluation of final users
Special thanks
Guy Leroy, Christophe Devos, Steve Colin, Vincent
Dewez, Denis Moreaux, Vincent Boulanger,
Christian Verscheure, Michel Villers, Benjamin
Lombardo, Olivier Lerycke, Pierre Destatte, Michel
Poriaux, Yohan Deschryver, Gérard Godfraind, …
Thank you for your attention
1, 2, 3 …Ready for questions