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General Questions about Research Design: What
Decisions Must I Make as a Researcher?
• Quantitative vs. qualitative
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If quantitative, you have to decided on the
degree of researcher intervention
• Correlational: what are the precursors
(enabling conditions, sufficient conditions)
which account for variation in an existing
outcome; manipulation not a factor
• Experimental and quasi-experimental: what
are the effects of a treatment variable on a
dependent variable
Conceptual framework: what is the research
tradition, the literature in which the work is
grounded
Who (what) will be studied
General Questions about Research Design: What
Decisions Must I Make as a Researcher?, cont’d
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Plan for data collection and analysis
• Data collection
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Experiments; develop a plan for physical or
statistical control of extraneous variables (e.g.
exclude people of a certain age, or control for age)
Correlational: focus on design of measuring
instruments and identification of possible alternative
explanatory variables (you hypothesize that
individualism/collectivism produces variation in
attitudes towards technology; what other variables
do you need to take into account/control for?
• Analysis
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Correlation and regression for non-experimental
designs based on uncovering patterns of association
T-tests, ANOVA, MANOVA, for analyzing results of
experiments and quasi-experiments
Experiments
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A classic experiment involves randomly assigning
participants to treatment groups and control groups, or
in some other way to remove all possible differences
between them other than the treatment to which they
have been exposed (the manipulation) and then
evaluate the outcome of the treatment
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The assumption is that if all other between-group
factors are controlled, any post-treatment differences
between them can be attributed to the effects (can be
said to be caused by) the treatment
Randomization in theory should reduce the likelihood of
any systematic source of variation between groups that
could impact outcomes; researcher does not have to
specify every possible characteristic of the subjects
which might be a confounding factor
Other physical control methods include matching or
exclusion
Experiments, cont’d
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Independent (Treatment) and Dependent (Outcome)
Variables
Control Variable (covariate): like the educational
attainment variable in the example of the association
between gender and employment category. one whose
potential effect can be confounded with effects of the
treatment variable and must be removed through
randomization or statistical controls
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Virtually any variable may occupy one of these roles in a
study and it is up to the researcher to clarify for any given
study which variable is playing which role
Internal validity: refers to the internal logic of the study,
ability to show that the putative IV causal impact on DV is
legitimate and not attributable to other extraneous and
uncontrolled variables
Ecological validity: design is good simulation of external
circumstances and relationships among variables in the
“real world”
Quasi-Experiments, “Natural
Experiments,” and Non-Experiments
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Quasi-experiments involve comparisons between
naturally occurring treatment groups (by self-selection
or administrative selection). Researcher does not
control group assignment or treatment, but has
control over when/what to observe (DV)
• Example might be people in a face-to-face vs.
distance education version of the same class; people
who do or do not sign up to work at a polling place
on election day; people named A-M versus N-Z
• Researcher must rely on statistical controls (ANCOVA,
partialling) to rule out extraneous variables which
ordinarily would be controlled by randomization;
should be variables suspected of a relationship to
either DV or IV
Natural experiments and nonexperimental designs
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“Natural experiments” might typically involve before
and after designs where you look at a DV of interest
before and after some phenomenon that has
occurred, for example, tying gyrations in the stock
market to increases in oil prices or significant world
events (sometimes classifed as quasi-experiments)
Non-experimental designs are basically crosssectional studies which are correlational in nature in
which the researcher makes an effort to establish
causal influence through measuring and statistical
control of competing explanations
Some Issues in Experimental
Design
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Typical experiment in which you attempt to compare two
groups, one of which has been exposed to some sort of
treatment (e.g., a message, watching a video, doing a task,
etc) and one of which has not, on some variable of interest
(attitudes, beliefs, etc)
Some things that you have to think about
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How can you be sure in advance that your two groups do not
already differ on the variable of interest (random assignment,
analysis of covariance)
How can you be sure that your experimental manipulation is
valid (validation studies, post-experimental “manipulation
check” during debriefing). Validity decreases in the research
setting as the role imposed on the subject by the experimenter
departs from his or her usual role in comparable behavior
settings outside the lab
How do you know that your post-treatment measures of the
variable of interest are reliable (measure the individual’s “true
score”)
Issues in Design of Research
• Reliability analysis is particularly important in
studies involving pre/post test measures
where change scores are computed (testretest reliability can be affected by issues of
memory, maturation, development, and
random error)
• Replicability (have your manipulations and
measures been chosen and implemented
(and will you be able to report them) in such
a way that other experimenters could
replicate your experiment?
Some Issues in Experimental
Design, cont’d
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Demand characteristics: refers to features of an experimental
setting or questionnaire which induce people to behave in an
artificial way
• In our society the role of subject and experimenter are fairly
well understood and carry with them mutual role expectations
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Many subjects, particularly college students, have
expectations that you might be “trying to prove something”
and depending on whether or not they like you, may try to
help you prove it by altering their behavior consistent with
their understanding of what you “want them to prove”
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Often their notions about your hypothesis are incorrect
People may also feel pressure to make a good showing
for themselves by answering questionnaires in a nontruthful way that makes them look good to the
experimenter
• Testing for social desirability effects
Issues in Design of experiments,
cont’d
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Sometimes the mere process of measurement (for
example, taking a pre-experiment attitude survey) may
induce change that will later be incorrectly atttibuted to
intervening events, such as the experimental treatment
(message about the survey topic). That is, simply asking
questions about a topic may induce attitudes to change
even for the “don’t know” group
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People can make improved scores on tests just by
repeated experience (intelligence tests, for example)
even if they don’t get feedback as to right or wrong
answers
Experimenter characteristics: characteristics of the interviewer
or experimenter can influence results, with different responses
depending on gender, race of experimenter as well as changes
in the E’s skill or interest
Interpretations: Experimenters can be influenced by early
data returns in
Potential Sources of Confounding
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Method variance
• Different experimenters for different conditions
• Lack of uniformity in conditions of measurement (for
example, letting some Ss “take home” a survey or
giving them additional time to complete it; using an
interview for some subjects (perhaps due to lack of
literacy) and a paper and pencil measure for others
• Differences in instructional set (typically
experimenters begin to memorize their instructions
over time, but they then forget parts or say things
differently to the first few subjects than they do to
the last few)
• Different recruitment strategies or different incentives
for participation will result in different kinds of
subjects, so be consistent in both regards within a
single study
Correlational Studies
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Objective is, minimally, to be able to say that
variation in an IV (call it “X”) accounts for (“explains”)
variation in a DV (call it “Y”; characterizing the IV as
causal is a bigger leap, as although X could cause Y,
there is nothing in the correlational relationship to say
that Y doesn’t cause X, or that both aren’t caused by
Z
In most social science research today it would be
regarded as unsophisticated to present a simple
correlational analysis in which one variable was
proposed as accounting for variation in another
• Techniques (multiple regression, SEM) exist which
allow us to simultaneously investigate the separate
and combined effects of multiple variables as they
interact to account for variance in a DV.
Correlational analysis, cont’d
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Using multiple regression/SEM techniques we can
systematically observe the contribution of individual
IVs and various combinations of IVs and measure the
extent to which they increase or decrease the amount
of variance in the DV which can be explained
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Techniques like step-wise multiple regression allow us to
include or remove predictor variables (IVs) in a progressive
fashion to see how they contribute or take away from a
combination of variables in accounting for larger and larger
portions of the variation in a DV
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Techniques like hierarchical linear modeling (HLM, also called
multilevel modeling) allow us to account for the effects of nesting
(e.g., individuals within couples, students within classrooms), so
we can sort out the impact of any lack of independence of the
observations we make on, say, a husband and wife, or among the
students of the same classroom teacher
When to Use Measurement
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Measurement is appropriate when there is a quality or
property which we know how to describe, which we think
can be arrayed along a continuum of some sort with
identifiable signposts that tell us at the very least whether
or not a given instance of the property constitutes a little or
a lot of it
Further, measurement requires that the quality or property
we propose to measure is comparatively stable over time
(like height in middle aged adults), or varies in a systematic
way.
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You might think that under that criterion you couldn’t measure
weight, because we all know that we gain weight in mysterious
and unpredictable ways, overnight
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But in fact it’s a systematic process having to do with energy
intake and energy expenditure that can be described as
evidencing certain regularities
The view from the other side…
• There are certain paradigmatic objections
to the whole notion of measurement on
the grounds that there is no objective
reality, even if people behave as though
there is; that behavior is socially
constructed; and that dissecting the
behavior stream and assigning it numbers
(1,2,3,,,7,87,9) is essentially throwing
away data by reducing a phenomenon
experienced analogically and holistically
to a set of categories, no matter how fine
the categories
Some Fundamentals of
Measurement
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Assumption that a measuring instrument only provides indicators
of or clues to an underlying trait which cannot be observed directly
The measurement instrument should consist of items which
constitute a representative sample of the universe of items which
could be regarded as indices of the trait
Basic types of scales
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Likert: (*you say lick-urt and I say like-urt”) strongly agree/strongly
disagree to declarative statements, 5-7 scale steps
Thurstone: series of statements thought to represent equally spaced
intervals of attitudes toward a target stimulus along a bipolar
continuum, e.g. I am a very strong proponent of the legalization of
marijuana; I am in favor of the legalization of marijuana as long as it’s
sale is regulated like cigarettes;…. I am opposed to the legalization of
marijuana except for pain relief by cancer patients; I am an opponent
of the legalization of marijuana in all circumstances
Guttman: ordered series of statements which are arrayed in a pattern
of increasingly polarized positions on an issue, such as acceptance of
gay marriage. Subjects indicate which items they agree/disagree with.
Assumption that the scale is cumulative; that is, if you agree with a
“very strong” item, you also agree to the less-extreme items below it
Semantic differential scales: an object of judgment is evaluated against
a set of rating scales (usually five to seven steps) with bi-polar
adjectives at either end, such as good-bad or friendly-unfriendly
Constructing a New Measure vs.
Utilizing an Existing One
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For your purposes it would be to your advantage to
use an existing instrument with published reliability
and validity coefficients
The best way to find these is through Googling for the
construct keyword plus terms like “scale” or
“measure” and perhaps restricting your search to PDF
files, or to .edu domains. “Paper presented at” or
“annual meeting” are good phrases to accompany the
construct keyword
PsychInfo is another very good source. Access this
from an on-campus computer or home computer
through the remote access portal. It’s found on the
ISD Electronic Resources Page in the Quick Links
menu.
Some Issues in Questionnaire Design if
You Must Create Your Own
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Provide as clear as description of your construct as possible;
then narrow it and narrow it some more
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Consider how it will manifest itself under many different
circumstances
Consider what other constructs it might be closely related to
and how it differs from those other constructs (ex., speech
apprehension, shyness, social anxiety); trait vs. state
Select a measurement type. For your purposes probably
Likert-type scales or semantic differential scales will be
sufficient
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Likert scales would be used with declarative statements about
the construct, e.g., “I thought that the person depicted in this
video was very friendly” with a scale below it of 5-7 steps
ranging from strongly agree to strongly disagree
Semantic differential scales would be used to elicit attributes
associated with the construct or stimulus: e.g.
person depicted in video
Friendly ----- ----- ----- ----- ----- ----- ----- Unfriendly
Unpleasant ----- ----- ----- ----- ----- ----- ----- Pleasant
Some Issues in Questionnaire Design if
You Must Create Your Own, cont’d
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Some problems with response to questionnaires that you
should keep in mind whether designing your own or using
an existing one
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People will develop “response sets” to respond to surveys in a
particular way
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They may like only the “neutral” category, or like to respond
only on the right-hand side of the page because it’s easier (so
generally we would rotate some items)
Fatigue factor: interest tends to decline as subjects become
tired, and responses to later items may be less thoughtful,
skipped, etc. so best to rotate order of items
Order effects: primacy and recency effects (argues for
counterbalancing)
Generally people are more likely to endorse a statement than
to disagree with its opposite
Further Issues In Questionnaire
Design
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Items which are ambiguously worded can produce what’s called an
“acquiescence set”
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Although people generally prefer to endorse strong statements rather
than moderate or indecisive ones
Yet items with “always” or “never” tend to be rejected as too inclusive
Subjects prefer round numbers (2,4,6,etc) if response categories
are numbered
Some items may be culturally unacceptable. For example, in one
study the item asked how frequently respondents have “the feeling
I am going crazy.” Most of the 350 Vietnamese subjects refused to
answer—they knew what was meant, but it was a strong norm to
conceal or deny mental illness.
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This is a feature of almost any population. People are likely to
seriously under-report their socially undesirable behaviors and overreport their desirable ones. Problem can be reduced by confidentiality
assurances, removal of survey process from the presence of an
experimenter or perceived evaluator
Further Issues In Questionnaire Design,
cont’d: Validity and Reliability
• To review from previous slides
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Reliability : internal consistency of measure;
alternatively, consistency of measurement over time
with the same subject, case, instance. Test-retest;
alpha coefficient More on how to compute reliability in
lesson on February 26
Validity: does the measure really assess what it claims
it does? Face, concurrent, predictive, construct
(convergent validity and discriminant validity)
• Convergent validity : your new measure of social
anxiety is positively related to established measures
of self-consciousness or shyness
• Discriminant validity: your new measure of support
for the death penalty is negatively related to an
established measure of political conservatism
Further Issues In Questionnaire Design,
cont’d: Validity and Reliability
• If you are using an existing measure, look
for articles in which it is used and validity
and/or reliability data has been collected
and reported
• Validity and reliability should be reported as
coefficients ranging between 0 and 1.
Typically you will see reliability reported in
terms of an alpha value. This is a measure
of internal consistency of scale items and
should be at least .8 or better
• Validity is more rarely reported by users,
more often by the original scale developer
Collecting Data
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Try to define the population from which you will collect data and if possible
create a sampling frame from which you can randomly sample to obtain
respondents
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If a sampling frame for the population of subjects cannot be defined, then try to
narrow the range of persons or entities (or other cases, such as geographical units,
web sites, tv shows, etc) to which you hope to generalize and prepare a list and
sample from it. The point is to provide a replicable method and to provide every
element in the population of interest an equal chance to be included.
Prepare an consent form or information sheet for dissemination to your
respondents. Secure IRB approval for your project. Consult the syllabus or
previous slides for links, templates, etc.
You would be likely to need a consent form only if you were planning to collect
personally identifying information, use deception, subject them to some
possibly harmful treatment, etc.
Secure participants’ consent and provide a copy of the consent
form/information sheet to them. The consent form should be countersigned by
you and a copy returned to the respondent (make two copies if you are
collecting signed consent)
An information sheet can just be a separate page at the beginning of your
questionnaire
Collect all data under consistent conditions; no method variance allowed
Special Topics in Data Collection:
Web Surveys
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Don Dillman is a leading researcher in the field of surveys.
He has an excellent article with practical advice for
constructing Web surveys. Here are the high points:
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Realize that some users may not be able to complete
questionnaires which use high-end programming techniques
because of browser or computer limitations, so keep in mind
the computing resources of your target population
Don’t up-end the usual method of filling out questionnaires
that people are accustomed to in order to “take advantage of”
the advanced design features of Web programming languages
and multimedia
Some people may use Web questionnaires in mixed-mode
situations (in combination with paper surveys, for example).
While this invites method variance, it may be unavoidable. If
this is the case, take care to make the questionnaire format as
consistent as possible across methods
More on Web Questionnaires
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Use a welcome screen to motivate and inform (and of course to obtain
agreement to participate)
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Emphasize ease of response and make it clear how to proceed to
participation
Begin the questionnaire with a fully visible, easy question
Present questions in the same way they usually appear on paper
questionnaires
Keep line lengths short to avoid participants’ skipping words
If particular computer functions are necessary to complete a question,
explain it if you think it would be necessary for the type of respondent
you expect. For example, with radio buttons explain that only one
item can be checked. Drop-down menus are hard for some people to
negotiate and tend to encourage people to choose wherever they land.
Indicate if the available space exceeds the apparent space for an openended answer, etc.
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Place these instructions near the question, not at the beginning
More on Web Questionnaires, 2
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Deal with the “forced answer” problem. Some IRBs (like
USC’s) don’t like the quality of Web surveys that require that
every item or even some items be answered and want you to
assure subjects that their participation is strictly voluntary,
which may extend to being able to opt out of any question
they don’t like. You could approach this in a couple of ways
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Require only that they agree to the “consent item”-an item like,
I have read the information sheet and I am willing to participate
in this study
Provide a “don’t wish to answer” alternative for every item
which you will later treat as missing data, but require them to
indicate formally that they don’t wish to answer and don’t let
them submit the form until they do
You could provide some gentle encouragement for really critical
items. For example, you could set required fields for the critical
items and if they don’t answer or select don’t want to answer
they could receive a screen which suggests that their answer is
really important and if they could find a way to reply it would be
helpful to the study. IRBs might differ as to how coercive this
is, and you might not like it either
More on Web Surveys, 3
• In general, surveys should scroll from
question to question unless they are really
long.
• For a long questionnaire, give the respondent
an idea of how far along in the process they
are from time to time. Use words or simple
graphics
• Realize that “check all that apply” formats
probably will yield different results than if
you listed each potentially applicable item
and put yes or no radio buttons next to it
Special Problems in Data Collection: Some
Guidelines on Conducting Face-to-Face
Interviews
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Check to see if your interviewee has completed the
consent form process or has read the information sheet
and agreed to participate
Find a suitable, comfortable, quiet spot for the interview.
It is important that it be comfortable for the interviewee,
as fatigue can be a factor. The additional stimulus of
another person increases the level of arousal during the
interview compared to a paper and pencil questionnaire
and can produce anxiety and fatigue; these can be major
problems if you are interviewing the very old, or
children, or interviewing people standing up or on their
way to or from somewhere-adjust the length accordingly
During the interview if the respondent begins to look
tired or bored it is appropriate to suggest taking a short
break.
Interviews, continued
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During a long interview, look for signs of restlessness or
impatience that may be indicators of fatigue. Look ahead
to see how many questions remain, inform the participant
and ask if he or she needs a break, or has to stop.
Explain some general guidelines before you begin:
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Tell the interviewees that you will mostly ask questions and
write down their answers on a piece of paper.
For any which is sensitive, such as one which asks about
income, sex, drug use, etc, you can have them circle the
answer on a sheet of paper so that they don’t have to say
it aloud in front of you
Be prepared that some items may seem ambiguous and
you may have to provide definitions. Give the same
definition to anyone who asks
More about Face-to-Face
Interviewing
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Sometimes in an interview when you are asking for scaled
responses it is useful to provide printed response cards with
the scale alternatives
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Let them know that they have a right to decline to answer any
question, and that they don’t have to give a reason for why
they don’t want to answer it.
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Explain that you will point at the appropriate response scale
and they can point at the alternative that they think best
answers the question (e.g., strongly agree, agree, etc.)
There is potential for embarrassment with respect to questions
about certain subjects. Look for signals that the participant is
reluctant. These signals might be questions about the use of
the data, clearing of throat, behaviors indicating distraction,
nervous gestures. Participants should be reminded that they
can skip any question.
Let them know that they can stop the interview altogether at
any time and they will still be compensated with whatever
compensation you may have offered, or that you will still be
able to “use their answers”
More on Face-to-Face Interviews
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What your demeanor should be like (and this advice applies
to any data collection context, including experiments and
survey administration):
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Don’t be overly friendly to the interviewees, merely polite and
pleasant; otherwise, they may try to give positive answers to
please you
Don’t react to or comment on the interviewee’s answers
Don’t allow the interviewee to engage you in chat. Say, “I’ll be
happy to talk about that when we’ve finished the interview
questions.”
Be encouraging but don’t force them if they are reluctant to
answer
Keep any ideas about the hypotheses of the study or why
certain questions are being asked strictly to yourself
Special Issues with Multilingual
Populations: Major Problem Areas
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Lack of semantic equivalence across languages—problems of finding words
or phrases in the target language that are the same or similar in meaning in
the source language.
Lack of conceptual equivalence across languages—the concepts which the
researcher operationalizes in the source language may not exist in the same
form in the target culture; these concepts may not even be part of their
thinking.
Norms which govern behavior may not be consistent across cultures
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there may be more or less openness or willingness to talk about certain topics
such as politics, money, family matters
in some cultures people may be very assertive, or be very willing to say positive
things about themselves, while in others modesty is more normative
in some societies there will be a preference for giving positive responses to make
the interviewer happy; in other cultures, the interviewer may be regarded with
suspicion and deliberately not be given correct information
there is wide variation in how likely respondents from different cultures are to use
the end-points of scales; in certain cultures respondents cling to the middle
choices, while others prefer the extremes
the Western custom of repeating questions to ensure reliability may make the
interviewer look stupid or as if she or he has a poor memory
Problems with Backtranslation
Process
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You may decided you want to ask questions in a language other
than English and decide to try to translate a questionnaire yourself
It’s typical to take the original English version, translate it into,
say, Spanish, and then have it backtranslated to English and
compare the two English versions
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Can be subject to false equivalence because the backtranslator is
familiar with the research construct and can guess what the items
should be
Can be subject to false equivalence because the backtranslator is
familiar with the grammatical structure of the target language and can
guess what the items should be
Be wary of literal translation of idioms and metaphors as they probably
will not have the same connotation in the target language. For
example, English expressions like “lending a hand” may not translate
well. Explore alternatives to literal translations that capture the intent
but not the letter of the original
{Source: Behling and Law, Translating Questionnaries and Other Research Instruments.
Debriefing: After Collecting the
Data
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Debriefing is an important part of any study, no matter how you conduct it,
although you may have to debrief by email or a special password-protected
URL for a Web study
Purpose of debriefing is twofold:
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To attend to the post-study needs of subjects for information, assurances, giving
feedback
To gain information that will help you assess the effectiveness of experimental
manipulations and improve your design for subsequent studies
Some things that should be covered in a debriefing:
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Information provided to the subject
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A brief account of the purpose of the study and what you hoped to learn
An explanation of any deception that may have occurred, particularly as it might
affect the subject’s self-evaluation (e.g. bogus test feedback)
Promise to provide copy of the results
Information gained from the subject
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Open-ended or scaled responses to questions about experience as a participant in
the study, including opinion of the experimenter (confederate)
Manipulation check
Agreement not to reveal the nature of the experiment to other potential subjects
Analyzing the Data
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We have already talked about about statistical tests that are
suitable for use with nominal (categorical) data. We will continue
to talk about what kinds of tests are used with what sorts of
hypotheses
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Contingency table tests (Chi-square) already done
Single-sample tests of means and proportions (t) done some of this
Two-sample tests of means and proportions (t for independent
samples, paired samples) doing next
Analysis of Variance and ANCOVA
Two-way Analysis of Variance
MANOVA
Correlation Analysis
Multiple Regression Analysis
Factor Analysis
Discriminant Analysis and Classification
Multidimensional Scaling and Cluster Analysis (maybe)
Reliability