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Home & Community
Based Expanded
Services
Art, Equine & Pet Therapies
About MTM
One of the largest transportation & healthcare
service managers in the country
Established in 1995 to manage Medicaid &
Medicare transportation benefit
Manages home & community based services for
members of managed care programs
WellCare of Florida is one of our primary clients
URAC accredited
National Network
750+ provider network spans 28 states
Seven million encounters managed annually
Network Management
Recruiting
Credentialing
Training
Managing claims
Performing outreach
Licensed Health Professional Credentials
Licensed/registered therapist,
counselor, or practitioner
Copy of current license or
registration as behavioral, medical,
or social services practitioner
If pets or horses are used in mental
health treatment, proof of training
is required
Art Therapist Credentials
Current certification or
registration from Art Therapy
Certification Board (ATCB)
Evidence showing completion
of Master’s in Art Therapy
degree
Seeking registration as an art
therapist/under supervision of
an ATR
Equine-Assisted Psychotherapist Credentials
Licensed/registered psychologist, behavioral therapist, mental
health disorder specialist, social worker, or physical/
occupational therapist
Qualified to provide therapy using animals
Documentation of training, licenses & certifications
Two years of experience providing Equine-Assisted Therapy
Current liability insurance certificate with at least $1 million CSL
Criminal background checks, no older than one year, for staff
that may come in contact with members
Current business license & tax ID or Social Security number
Equine-Assisted Therapist Credentials
Proof of training as Equine
Therapist
Two years’ experience
providing Equine-Assisted
Therapy
Employment at an Equine
Therapy center that meets
credentialing requirements
Equine Center Credentials
Current membership in at least one professional
association such as:
Equine Assisted Growth & Learning Association (EAGALA)
Professional Association of Therapeutic Horsemanship (PATH)
Human Equine Alliance for Learning (HEAL)
National Association of Certified Professionals in Equine
Therapy (NACPET)
Those engaging in Animal-Assisted Therapy must be
adequately trained
Equine Center Credentials Cont’d.
Horses used must be certified by one or more of the following:
Certified Therapy Horse Association (CTHA)
International Association of Equine Assisted Psychotherapy (EAGALA)
Therapy horses must be:
Examined by a licensed veterinarian within previous 12 months
Certified as able to participate in the program
Receive annual exams & certification
Safety equipment for all riders including riding helmets, safety
belts & appropriate saddles/bridles
Equine Center Credentials Cont’d.
Equipped to protect all therapy horses, including
adequate space for:
Each horse to be housed & exercised
Disposal of waste
Appropriate equipment & supplies to feed & water each horse
Equipment to properly groom each horse
Satisfy all national, state & local standards for proper,
humane treatment of animals
Current liability insurance certificate with at least $1
million CSL
Equine Center Credentials Cont’d.
Criminal background checks, no older than one year, for
staff that may come in contact with members
Staff or volunteers with convictions of felony, abuse, sexual
misconduct, or abuse of animals must be excluded
Horses must have at least two years of experience in
handicapped/therapeutic operations or as a school
horse used in a daily lesson program
Current business license & tax ID or Social Security
number
PATH Premium Accreditation
Evidence of current Premium
Accreditation
Current liability insurance certificate
with at least $1 million CSL
Criminal background checks, no
older than one year, for staff that
may come in contact with
members
Current business license & tax ID or
Social Security number
Psychotherapist Using Pets Credentials
Licensed/registered
psychologist, behavioral
therapist, mental health
disorder specialist, social
worker, or physical/
occupational therapist
Documentation of
training, licenses &
certifications
Pet Therapist Credentials
Therapy pets must be:
Examined by a licensed veterinarian within previous 12 months
Certified for therapy purposes
Pets must have at least one year of experience providing
pet- or canine-assisted therapy
Current liability insurance certificate with at least $1
million CSL
Adequate space for each animal according to local codes
& ordinances
Pet Therapist Credentials Cont’d.
Therapist must have current membership in at least one
professional association such as:
American Humane Society or its affiliates
International Association of Canine Professionals (IACP)
Other similar professional association.
Proof of training in pet therapy
Criminal background checks, no older than one year, for staff
that may come in contact with members
MTM will conduct background check for volunteers
Current business license & tax ID or Social Security number (if
paid for services
Policies & Procedures
Obtaining written consent from a parent, guardian,
or legally responsible person before beginning
services
HIPAA & the limits of confidentiality in handling all
medical & personal information
Formulating & following therapy plan for members,
including duration & frequency
Safety training
Policies & Procedures Cont’d.
Fees, financial arrangements & dealing with thirdparty payers
Discontinuing or completing therapy
Complaint resolution & tracking
Conflict of interest
Dealing with cultural expectations & variations
Assuring quality, measuring outcomes & reporting
service quality
Following Credentialing & Contracting
An MTM Care Coordinator will get a referral from
member’s health plan for therapy
Care Coordinator will contact therapy provider
based on location & specialty
Computer-based program will exchange
information regarding member & treatment notes
HCBS-dedicated phone number
Rates
Individual therapy session of at least 45 minutes
conducted by a licensed mental health professional
or Art Therapist: $75
Group therapy session of at least 45 minutes
conducted by a licensed mental health professional
or Art Therapist: $35 per group member
Therapeutic riding session of at least 40 minutes
conducted at an equine therapy center by an equine
therapist: Public rate of $35-$45
Planned Town Hall Meetings
March 13, 2 to 4 p.m., Homewood Suites, 287
Apalachee Parkway, Tallahassee 32301
March 14, 10 a.m. to 12 p.m., Crowne Plaza, 1201
Riverplace Blvd, Jacksonville 32207
April 28, 4 to 6 p.m., Mariott Waterside, 700 S.
Florida Ave., Tampa 33602
April 29, 10 a.m. to 12 p.m., Courtyard, 4455 Metro
Parkway, Ft. Meyers 33916
April 29, Miami, Location TBD
Contact Us
For more information:
http://www.mtm-inc.net/hcbs/join-our-providernetwork/home-healthcare-provider-network-application/
Feiruz Awcash; Education, Training & Outreach Manager
Phone: 703-344-3352
Fax: 772-266-4984
Email: [email protected]
Tamara Snowden; Network Management Recruiter
Phone: 636-695-5659
Fax: 800-459-6224
Email: [email protected]