Canvasser training template

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Transcript Canvasser training template

Register of electors canvasser briefing
session
1
Introduction
Add names of trainers
2
Objectives of
the training
session
• To outline your duties as a canvasser
• To ensure that you are confident about all
aspects of your role
3
Change to the
registration
system –
Individual
electoral
registration
(IER)
• The way you register to vote changed
on 10 June [19 September in
Scotland]
• Electors are now responsible for
registering themselves. Under the old
system the ‘head of the household’
could register everyone who lived at
an address
• New electors must now provide their
National Insurance number and date
of birth when applying to register
• The majority of existing electors were
automatically re-registered under the
new system
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How to register • Potential electors can now register in
different ways:
– by applying online at www.gov.uk/registerto-vote
– by returning an IER application form
– by phone [if offered] / in person [if offered]
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The role of the
canvasser
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What forms will • Households will be surveyed during the
canvass period to confirm who lives at an
residents
receive? HEFs address, so we know who is and who isn’t
registered.
• They’ll will receive a household enquiry
form – a ‘HEF’.
• Outside the canvass period, we will also
send HEFs to properties where we think
we may be able to identify new electors.
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What forms will • Anyone identified on a HEF who is eligible
and not already registered will be invited
residents
to register to vote – they’ll receive an
receive? ITRs
‘ITR’ and an application to register.
• We may also identify electors through
other means and they’ll also receive an
ITR and an application to register.
• Another category – unconfirmed electors
– will also receive an ITR and an
application to register.
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• [Deliver a household enquiry form (HEF) /
Invitations to register (ITR) and
Key canvasser reminders].
• Visit households / electors that have not
activities
responded to a HEF or ITR to encourage
a return:
– obtain a correctly completed form
– if no answer - return at a later time/date
– if still no answer - leave form and envelope
at the property, along with our standard
letter and mark your canvass list
accordingly
– record date and time of visits
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The Household Enquiry
Form (HEF)
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The HEF
• Purpose: to obtain up-to-date information,
so we can identify who lives at an address
and, if they are not already registered,
invite them to register.
• [If allowing responses by phone/online,
indicate this here]
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Example HEF – pre-printed
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Example HEF - blank
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Online return
of the HEF
• [Insert screenshot if offered]
14
Using tablets / • [To be included if you are providing
smartphones to canvassers with electronic equipment to
complete and submit HEF returns directly
collect
– to cover, for example: How should the
information and equipment be operated? How to log in
submit a HEF
and keep passwords secure? What are
return
your policies on canvassers using the
equipment for other purposes?]
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Information
required
Address
• Pre-printed with address details in most
cases
• Make any corrections to the address if
advised to you by a member of the
household
• If you have to use a completely blank form
(e.g. if you have identified a new property)
please fill in address, including the code for
that particular polling district.
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Information
required
Names
• Make sure any pre-printed names are
correct, and cross out or amend any that
are incorrect
• Add any names as appropriate
Nationality
• If pre-printed, check the nationality is
correct.
• If the nationality field is blank, ask ‘what is
your nationality’?
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Information
required
Other information
• jury service (over 70s only) [delete
in Scotland]
• postal / proxy vote
• open register – see instructions on
changing opt-out preference
Contact details (e-mail / telephone)
Collect these if possible – they will help us
contact electors quickly in case of further
queries.
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Information
required
16 and 17 year olds
• Always ask if there are any 16 or 17 yearolds living at the property, and ensure they
are included on the form
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Information
required
Nobody eligible to vote?
Section for recording the reason
• Examples:
–
–
–
–
property obviously empty
business premises
second home
ineligible nationality (i.e. foreign nationals
other than European Union or qualifying
Commonwealth citizens) – give nationality
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Information
required
Declaration and signature
•The form must be signed by the person
supplying the information
• DO NOT sign on behalf of the occupier;
you can only sign a form where the property
is clearly empty or does not exist
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Key messages
when following
up with HEF
non-responders
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New properties • You can play an important role in
identifying ‘new’ properties
•If a new property (or conversion) is
identified and it is not on your list, obtain a
completed HEF from that property and
update your list with the ‘new’ property
information
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Invitations to register
and the IER application
form
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• Purpose: to register electors under the
Invitations to
new system of individual electoral
register and
IER application registration
forms
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Who will
receive an
invitation to
register?
• Potential new electors – identified
through, for example, the HEF, your
personal visit or local data
• Existing electors who could not be
automatically transferred onto the new
IER registers – unconfirmed electors
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Existing
unconfirmed
electors
• Will still be able to vote at the UK
Parliamentary general election [and May
2015 local elections], but if they haven’t
re-registered under the new system, they
will lose any postal or proxy vote they
may have on [insert register
publication date].
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Key messages
when delivering
the first ITR
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Key messages
when delivering
ITRs during the
reminder stage,
speaking to
non-responders
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Example application form
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Information
required
Name
• Make sure that you are speaking to the
individual named on the form (if pre-printed)
and that any pre-printed name is correct;
applicant to make any changes where
necessary
Address
• Applicant to check the pre-printed address
is accurate and make corrections where
necessary
• The applicant should also indicate
whether they live at another address
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Information
required
Change of name / recently moved
• To be completed if they have changed
their name or address in the last 12 months
Other personal information
• Date of birth
• Nationality
• National Insurance number
• Potential elector to give reasons if they
don’t know one or more of these
Contact details
• Not required, but extremely useful in case
we need to contact individual about their
registration
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Information
required
Other information
• Whether they want to be included in the
open register
• Whether they wish to apply for a postal or
proxy vote
Declaration
• The form must include a declaration of
truth made by the applicant.
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Using tablets / • [To be included if you are providing
smartphones to canvassers with electronic equipment to
complete and submit applications directly
collect
via the https://www.gov.uk/register-to-vote
identifiers and
website - to cover, for example: How
submit an
should the equipment be operated? How
application
to log in and keep passwords secure?
What are your policies on canvassers
using the equipment for other purposes?]
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• Give a blank form and encourage
If you identify a
the person to apply, explaining the
new potential
various methods for registering
elector not on
available.
your list
• If not collecting the completed
application on the doorstep, make a
note of the date the potential new
elector has been identified so this
information can be provided to the
office.
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Health and safety
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Lone working
• We have a responsibility for your
safety
• Assess risks when visiting locations
• Let someone know where you are
going and what time you expect to
be home
• Take mobile phone
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Minimising
risk
• NEVER go into anyone’s house –
make a note if someone needs
assistance and let us know
• Take care when carrying and lifting
large quantities of forms
• Walk away from verbal abuse or
aggression
• Beware of dogs and other animals
• Keep iPads and other valuables
secure
• Report any incidents to your Ward
Supervisor / the office
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Data protection
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Security of
personal
information
• Responsible for forms and personal
information in your care
• Personal data must be kept safe from
unauthorised access, accidental loss
or destruction.
• Instances of unauthorised access, loss
or destruction must be immediately
communicated to your supervisor.
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Security of
personal
information
• [Cover local security measures, e.g. use
of lockable cases / satchels for carrying
forms – don’t carry more forms than you
can fit into the secure case/satchel, etc.].
• [Completed forms must be delivered to
the office by X, within X hours/days].
• [If providing canvassers with a
smartphone or tablet to access
https://www.gov.uk/register-to-vote: the
application must be submitted directly and
not stored on the device]
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Collecting
personal data
on the
doorstep
• Always wear and show your official
identification to the elector
• Be aware of other people around you and
take precautions so that nobody else can
overhear any personal information you
are collecting
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Collecting
personal
data on the
doorstep
• When collecting information on a HEF,
make sure you are speaking to a
member of the household (or landlord)
• When collecting information on an ITR,
make sure you are speaking to the
relevant individual
– Not there? Do not share personal
information, even with spouses or
family members
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Putting it into practice
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Contacts
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Out of hours
contacts
• Between xpm and xpm on weekdays and
xam and xpm Saturday/Sunday there will
be a contact number available for queries.
[01234 567890]
• This number will be staffed by office staff;
we advise that you restrict your working
hours to match these
• Members of the public can also call this
number to check that you are working on
behalf of the ERO
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Area
supervisors
• Please note your area supervisor
– Canvass area 1-4
• Contact John Smith 01234 567891
– Canvass area 5-8
• Contact Jack Brown 01234 567892
– Canvass area 9-13
• Contact Jane Black 01234 567893
• These people are your first contact in
case of query and they be will contacting
you during the canvass period to check
your progress
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Questions ?
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