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INTERACTIVE SESSION: TRENDS AND CHALLENGES IN COLLABORATION ADOPTION June 12, 2012 @ 2:45 Presented By: Richard Harbridge Facilitated By: Kris Wagner, and Lisa Gianakos #ILTASPS #ILTASPS @RHarbridge @SharePointKris @LisaKellarG Session Goals Have an interactive session on the use of both client and internal collaboration tools (both SharePoint-based or consumer oriented tools). • • • • • • • Be Interactive! Participate! Hear Your Success Stories Learn From Your Failures (aka Experiments!) Share Any Lessons Learned Provide Recommendations Based On Your Experience One ticket per question/comment; Prizes will be drawn at end. #ILTASPS Poll Question 1: Consumer Tools Does your firm officially use/offer cloud-based document sharing with clients using consumeroriented tools like Box.Net, YouSendIt, Google Docs, etc… (e.g. not using standard extranets)? • Show of hands – who is using? • If yes, why? • If no, why? #ILTASPS Poll Question 2: Which Official Tools? Do you officially use cloud based tools that are consumer-oriented? If yes… • What are you using? • How did you decide which product to use? • Why did you/did you not use SharePoint? Did you consider it? • What are your attorneys asking for? • Are your clients asking for certain tools to be used? #ILTASPS Who Here Has Seen Family Feud? #ILTASPS #ILTASPS What Were The Most Popular “For Official Use” Consumer-Oriented Tools? 1 2 3 4 #ILTASPS 5 6 7 8 What Were The Most Popular “For Official Use” Consumer-Oriented Tools? YouSendIt DropBox NetDocuments ShareFile #ILTASPS 6 3 2 2 Google Docs AMS-Legal PBWorks Accellion 1 1 1 1 Poll Question 2: Responses #ILTASPS Poll Question 3: What Is Used? If not officially using, do you know if your users are using cloud-based document sharing on their own, such as running web traffic reports to such sites? What methods do you use? Do you routinely run reports? #ILTASPS What Were The Most Popular Cloud-Based Document Sharing UnOfficial Tools Named? 1 2 3 4 #ILTASPS 5 6 7 What Were The Most Popular Cloud-Based Document Sharing UnOfficial Tools Named? DropBox Google Docs Box.Net YouSendIt #ILTASPS 11 3 2 2 SkyDrive MobileMe iCloud 1 1 1 Poll Question 3: Comments #ILTASPS Poll Question 4 & 5: Blocked Websites Does your firm block specific websites that offer specific cloud-based document tools? • What are you blocking? • Do you take another approach such as education? (Or turning a blind eye.) • What concerns beyond security do you have? • Is a unified front or are branded solutions important? #ILTASPS Poll Question 4 & 5 : Blocked Websites • Reasons Cited For Why Sites Are Not Blocked (Or Exceptions Are Made) – Client Initiated The Collaboration – Client & Co-Council Insist – Client Requires It/Uses It – Not All Offices Can (Application Aware Firewalls) #ILTASPS Poll Question 4 & 5 : Blocked Websites • Keywords That Indicate Risk With These Sites – Discovery Challenges – Governance Challenges – Security Concerns – Client Confidentiality – Privilege – Risk Of Exposure #ILTASPS Poll Question 5: Responses #ILTASPS Poll Question 6: Official Tools? Does your firm officially use any collaboration tools (again, beyond a standard extranet) such as Yammer, Pulse, Jive, PBWorks, Confluence, etc… • Do we need to take an official stance on this or is “skunkworks” use ok or even encouraged? • Are SharePoint (my sites) “there” yet? #ILTASPS Poll Question 6: Comments #ILTASPS Poll Question 7: Which Official Tools? If yes, (officially using collaboration tools), which are you using? • What tools are getting the best press? • Are SharePoint (my sites) “there” yet? #ILTASPS What Were The Most Popular Official Collaboration Tools Named? 1 2 3 4 #ILTASPS 5 6 7 What Were The Most Popular Official Collaboration Tools Named? Yammer SharePoint Lync Confluence #ILTASPS 8 4 3 2 PBWorks Clearspace Accellion 2 1 1 Poll Question 7: Results #ILTASPS Thank You Questions? Ideas? Feedback? Let Us Know: Sr. SharePoint Evangelist: Richard Harbridge Product Evangelist: Kris Wagner www.RHarbridge.com [email protected] @RHarbridge www.SharePointKris.com [email protected] @SharePointKris Director Of Knowledge Mgmt: Lisa Gianakos Practice Innovations [email protected] @LisaKellarG #ILTASPS