Transcript 1 - Egencia
Introducing Egencia
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Overview
Business reasons for automating travel reservations
Why Egencia?
How you will help in lowering costs
Egencia’s more efficient booking process
Forms of payment
Call an Egencia Travel Consultant
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Business Reasons To Automate Reservations
Travel reservation services are expensive
Agent labor is one of the highest cost components
Most travelers prefer to make self-service reservations via the Web
Travel suppliers are bypassing traditional reservations
processes to reduce their distribution costs
Most sites display an array of pricing including Web rates
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Why Egencia?
Familiar, easy-to-use online booking tool: Egencia leverages the same
intuitive look and feel of sister company, Expedia.com with travel options and
tools designed specifically for the business traveler.
Business traveler tools: store your frequent flyer numbers and travel
preferences, manage your unused tickets or easily plan a group trip with
colleagues.
Flight status alerts sent right to your mobile: keep on top of the latest
information impacting your business travel, including flight delays and gate
changes. Alerts can also be used to inform a colleague or loved one of your
up-to-date arrival time.
Information to keep you safe on the road: enables your travel manager to
notify you of any potential issues or locate you in an emergency.
Support when you need It: experienced corporate travel agents available
24x7
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How you will help lower costs
By booking and/or changing your airline, hotel, and rental
car reservations on Egencia
Lower agent fees
More flights and fare choices
By spending less work time shopping and comparing rates
Average reservation completion time is under 4 minutes
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Previous Booking Process
Travel
Agency
GDS
Standard
Supplier
Inventory
Web
Fares
Expensive for company
Expensive for suppliers
Limits scope of fare search
Impossible to view all options
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Egencia Booking Process
Web
Fares
Egencia
Travel Consultants
Direct-negotiated
inventory
Egencia
Inventory
GDS
Negotiated
Rates
Egencia Web Site
Available 24/7
Consistent view of data
See 100’s of options
Incorporates web, direct negotiated, GDS and company negotiated rates
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Forms of Payment
All airline charges are applied to our company’s Direct
Billing Account unless the supplier, for any reason,
requires your individual credit card number
Your individual credit card number is stored in My Profile
for Egencia Preferred Rate hotel purchases or to
guarantee a hotel or rental car
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Call an Egencia Travel Consultant
Egencia Travel Consultants available 24/7
Travel Consultants make or change air, car and hotel
bookings – agent fee applies
Utilize Travel Consultant expertise for complex itineraries,
International bookings and upgrades – Travel Consultant
fee applies
No charge for web site support, information and assistance
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Thank you!
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