Transcript Orientation Presentation - Bursar`s Office

Columbus State University
Bursar’s Office
Orientation Presentation
June 23, 2014
Website:bursar.columbusstate.edu
What is the Bursar’s Office?
To support the University's
educational goals by making the
process of paying bills and the
process of refunding as quick & easy
as possible
Services Offered:

Acceptance of payments for:
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Tuition and related fees
Emergency loan payments
Parking tickets & replacement IDs
Transcripts
Meal plans
Process and disburse refunds for excess financial aid
awards
Administration of Corporate and Third Party
Contracts, such as VA Chapter 33 and GoArmyEd
What We Will Cover Today:
1.
2.
3.
4.
5.
6.
Academic Calendar
Tuition & Fees
Paying Your Tuition & Fees
Refunds
Communication between Students
and Our Department
Third-Party Billing
1. Know Your DeadlinesAcademic Calendar
All departments follow this calendar
Fee Payment Deadline for fall 2014
August 6
Schedule Changes**
August 18-22
Fee Payment Deadline for Schedule
Changes:
August 22
Terminology used on Academic
Calendar

Fee Payment Deadline
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The date when all fees listed on
students’ invoices must be paid in full
Drop/Add Period (100% refund)**

Time period when a student can drop a
class from his or her schedule without
penalties
**If you drop class(es) after drop/add date with 100% refund, you
will not receive a refund
2. Tuition and Fees

Students are charged tuition and
fees, based on:
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Credit hours
Format of the classes
Degree program
2. Tuition and Fees
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On-campus classes
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Lower tuition rate per credit hour
Charged all mandatory fees
Online classes
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Higher tuition rate per credit hour
Charged only technology & institutional
fees
Mandatory Fees
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These fees are charged to:
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Provide services & facilities to students
Support CSU’s physical and technological
infrastructure
Listing and explanations are available at the Bursar’s Office or
online at: bursar.columbusstate.edu
3. Your Invoice
An invoice is generated when a
student registers for classes
It shows:
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Charges for classes
Payments that were applied to
student’s account
Whether you owe or will receive a
refund
Printing/Viewing Invoice
Please print your invoice to see if
any financial aid has posted on your
student account.

(Authorized) financial aid means that
has not posted to student’s account at
the University
Invoices will be available for Fall 2014 after July 1,
2014
How to print your invoice:
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6.
Log on to Cougarnet
Go to the Enrollment Services Tab
Under Student Accounts click on
“Print Invoice/Bill”
At the bottom of screen click on
“print invoice” again
Select the semester/term
Your Invoice will show up on the
screen
1. Log on to Cougarnet
2. Click “Enrollment Services” tab
3. Under Bursar/Student Accounts,
click “Print Invoice/Bill”
3. Select the semester
4. Scroll to the bottom, click “Print
Invoice/Bill” again
Tuition, Housing,
& Fees
Financial Aid
& Payments
Reminder:
Please View/Print Your Invoice
after registration or schedule
changes. You May Owe Us!
Paying Your Tuition
Do not stand in line – Pay Online
Payment Options:
 Mail
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In-person
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Check and Money Order
Credit/Debit Card, Check, Money Order & Cash
Online
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Credit/Debit Card & Check (Web)
Paying Your Tuition
Do not stand in line – Pay Online
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Available 24 hours a day, 7 days a week
You can authorize others (parents,
grandparents, employers) to pay for you.
You can make partial payments by typing
over the amount displayed.

Invoices must be paid in full on the day of
fee payment deadline.
Paying Your Tuition
Do not stand in line – Pay Online
1.
Login to CougarNet & Click “Enrollment Services”
Paying Your Tuition
Do not stand in line – Pay Online
2. Locate the Bursar/Student Accounts box & Click
“Pay Online”
Paying Your Tuition
Do not stand in line – Pay Online
3. Follow the prompts to pay your tuition using the
Payment Portal
Paying Your Tuition
Do not stand in line – Pay Online
4. Students-Authorizing Your Parents to Pay:
Nelnet Payment Plan
Columbus State University partners with Nelnet
Business Solutions to let you pay tuition and
fees over time, making college more affordable.
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Easy online enrollment using CougarNet
No interest loan
$ 50-$70 enrollment fee per semester
Register early for classes to start payments
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Early registration into the payment plan=smaller down
payment amount
www.MyCollegePaymentPlan.com/csu
Refunds
According to Federal Student Aid handbook, we
have 14 days to process and disburse refunds
to students
From the date of:
First day of class on the Academic Calendar
OR
When the refund credit is posted to the
student’s account at the University
Reasons Why Refunds Take “So Long”
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Students make changes before
and/or during the first week of
classes
Refund information must be
confirmed by Office of Registrar and
Financial Aid before disbursement
can occur
Receiving Your Refunds
All student refunds are disbursed
through Higher One
Refunds are issued to the student
Refund Preference
You will need the HigherOne card to select
your refund preference
HigherOne Refund Preferences
Processing Time (from when the funds
are received by HigherOne)
CougarOne Card
(HigherOne Bank Account)
Same day
Deposit into Personal
Checking or Savings Account
Additional 3 to 5 business days
Paper Check
Additional 5 to 7 business days
Please select a refund preference, even if you are not receiving
Financial Aid!
Higher One Card - mailing
Early Book Program
Early book program is only available to
students who early register for class
and have completed all financial aid
requirements.
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Depending on the balance of excess financial
aid, you may use up to $600 for the
purchase of books and supplies.
Early Book Program
You will have to enroll into the program by:
1. Logging into your CougarNet account.
2. Clicking the “Enrollment Services” Tab
3. Look for the Bursar’s/Student Accounts
section
4. Click “Early Book Program Authorization”.

Make sure your Early Book Program & Title IV
funds authorizations are authorized
FERPA: Family Educational and
Privacy Act
Federal Law that allows a student, that is 18
years old or older, the right to his or her
educational privacy

We are not allow to disclose enrollment status,
grades, and/or billing information to anyone
without student consent
FERPA: Family Educational and
Privacy Act
How to give consent for an individual to
obtain/receive information about your
student account:
1. Log into CougarNet
2. Click the “Enrollment Services” Tab
3. Locate the Bursar/Student Accounts Box
4. Click “Information Release Form (FERPA)”
link
5. Type in the information requested of that
individuals and click “Submit” or “Apply”
Tax Form 1098-T
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Tuition statement used to obtain certain
Educational Tax Credits
CSU reports only:
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Charges billed for Tuition and Mandatory Fees
Scholarships/Grants that were awarded to the
students
We do not report payments made on
student’s accounts to the IRS
Third Party Billing
VA Benefits

Contact: Mrs. Kathye, VA Certifying Official
Email: [email protected]
 Office: University Hall 026
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529 College Savings Plans & Employer
Tuition Assistance
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Contact: Mrs. Patty, Third Party Administrator
Email: [email protected]
 Office: Bursar’s Office, University Hall, 1st Floor
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Communication with Students
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Check your Columbus State email daily
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Official form of communication
Courtesy emails, letters, and phone calls
are sent out to students
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Less frequent
Top 5 Things to Remember:
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5.
Know the Academic Calendar and fee
payment deadlines
Check your invoice after registration and
throughout the semester regularly
Have your tuition & fees paid by Fee
Payment Deadline
Set up refund preference as soon as you
receive the HigherOne card
Check Your Email Daily
Questions?
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We are located on the main floor of University Hall
Bursar’s Office Phone Number: 706.507.8897
Email address: [email protected]