Transcript Supply Chain Forum - Winnipeg Regional Health Authority
Supply Chain Forum
A Perspective from the WRHA Regional Supply Chain
Areas of Responsibility
• Direct – – HSC Grace – PanAm – Deer Lodge – Corporate/Community – Concordia – Victoria • Indirect – – Seven Oaks St. Boniface – Misericordia – Riverview
Organizational Structure
ORGANIZATIONAL CHART - WRHA LOGISTICS SERVICES
Executive Assistant
Audrey Kuny
SOGH Site Material Manager
Ade Aiku
RHC Site Material Manager
Mike Howanyk
Site Material Manager Concorida Hospital
Mike Carlow
SBGH Site Material Manager
Sean McCarthy
MHC Site Material Manager
Larry Patteson
Site Material Manager Victoria Hospital
Jack Mui
Regional Manager Contracting Services
Audrey Mulla
[email protected] Contracting Services Department eHealth Procurement Site Manager Procurement
Susan Deering
Administrative Assistant
Revised – 2012
WRHA Vice President & CFO
Glenn McLennan [email protected]
Administrative Secretary
Evelyn Yu
Administrative Secretary
Melissa Johnsen
WRHA Director, Regional Supply Chain
Peggy Maitland
[email protected] Supply Chain Specialist
Gayleen Jackmann
Administrative Secretary
Shelley Grant
Administrative Secretary
Tammy Habicht
Administrative Secretary
Val Lachance
Receptionist
Gretchell Macalos
Regional Manager Supply & Distribution HSC
Jonny Hinz
[email protected] Admin Assistant
Carol Rudolph
HSC S&D Admin Staff Regional Supply Chain Systems Specialist
John Damm
[email protected] Site Material Manager Grace Hospital
Scott Wichenko
HSC Storage Space Utilization Coordinator
VACANT
HSC Manager Patient Care Supply
Christina Fabas-Pirie
HSC Unit Supply Staff DLC Materials Management Coordinator
Sean Swan
PanAm Clinic Purchasing Department Purchasing Printshop WHMIS Stores/Distribution Supervisor
Reyn Desautels
HSC Traffic Manager
VACANT
HSC Traffic Staff DLC S&D Staff Community Care Supply Chain Staff Procurement Staff HSC Warehouse Manager
Gerry Penner
Manager HSC Mailroom
Kim Militere
[email protected] Site Manager HSC Purchasing
Brenda Boak
[email protected] Manager Printing Services
Rodney Sherwin
HSC Warehouse Staff HSC Messenger Staff HSC Purchasing Staff HSC Printing Staff Dispatch Laundry/Linen Supply Management Stores Receiving Mailroom
The Plan
• • SAP – Phase 1 – Phase 2 planning and implementation – Data management Process Re-engineering – Ward inventory management – Contracting – SAP procurement
Innovation – What does it mean?
• As per Wikipedia “Ever since the invention of innovation the number of definitions of innovation seems to grow even faster than the number of researchers and practitioners in innovation.
What is more, the term innovation seems to refer to fundamentally different matters sometimes, which is the case if one colleague calls a new product an innovation while the other two consider an innovation either the process that leads to the new product or the products market diffusion.
Starting with the above mentioned minimal consensus on the elective affinity of the concept of innovation and the concept of the new, we will indeed soon find that new refers not only to time, but also to the object dimension (new compared to what?) and the social dimension (new for whom?)
How Does Innovation Affect Us?
How does Innovation Affect Us?
• • • New methods of procurement and data management New products and services available for purchase Changing practices and requirements
Innovation and the Legal Department
Cheryl Jason Corporate Counsel, Manitoba eHealth Denis Le Heiget Associate General Counsel, Corporate & Logistics Services, WRHA
Who is Legal?
(What area are you responsible for? Logistics Services) • Legal provides Logistics Services legal advice and services in the areas of: – Public procurement • • Compliance with the Agreement on Internal Trade Compliance with Procurement Policies – Protection of confidential information – Development of Procurement Templates
Who is Legal?
(What area are you responsible for? Logistics Services) – Provide advice on bidding and tendering law and general legal support for Logistics Services and facility procurement activities including drafting of public tender templates (RFQ, RFT & RFP) – Assist the Contract Specialists with the drafting and negotiating of acceptable terms and conditions of purchase contracts, including agreements for the purchase of equipment, services & consumables
Who is Legal?
(What area are you responsible for? Logistics Services) – Provide advice with respect to privacy and protection of health information – General counsel including assessment and mitigation of legal risk
How does it fit into the overall WRHA org chart structure?
Arlene Wilgosh President &CEO Catherine Tolton General Counsel Glenn McLennan Chief Financial Officer Denis Le Heiget Associate General Counsel, WRHA Peggy Maitland Director, Regional Supply Chain Audrey Mulla Regional Director, Contracting Services
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Who is Legal?
(What area are you responsible for? eHealth) Legal provides legal advice and services in the areas of: – Information technology contracting – Public procurement – Intellectual property rights – Protection of health information – General counsel including assessment and mitigation of legal risk
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Who is Legal?
(What area are you responsible for? eHealth) – Draft and negotiate information technology contracts, including software licenses, service level agreements, statements of work, outsourcing agreements, hardware purchases and leases, maintenance and support agreements – Provide advice on bidding and tendering law and general legal support for Manitoba eHealth procurement activities including drafting of public tender documents
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Who is Legal?
(What area are you responsible for? eHealth) – Assist business units in negotiations with suppliers, partners and customers of Manitoba eHealth services – Provide advice with respect to privacy and protection of health information
How does it fit into the overall WRHA org chart structure?
Where do you fit into the Supply Chain?
• • • The Legal Department plays an important supporting role in the Supply Chain The Contract Specialists are trained professionals who conduct our purchasing processes We provide valuable advice and guidance in the development of the processes and the conduct of those processes to ensure that the WRHA fulfills all of its obligations to the vendors
Impact of Innovation
• Healthcare Service Delivery affected by: – Consumer expectations : • Patient centered care • Reduction in boundaries • Quality service – Monitoring, indicators, evidence based change – Finite Resources: • Supplier Incentives – Increased pace of change
Impact of Innovation
• Legal Department of Logistics and eHealth are looking for ways to: – Speed up the procurement process – Allow for flexibility in procurement process: • Joint/Multi Stakeholder procurements • Iterative process- allow for vendor provided information to be part of the procurement (refined requirements)
Impact of Innovation
• • • Common-Law, Statutory Law and Trade Agreements affect the advice that we provide and requires us to amend our documents Innovation also has an indirect affect on our agreements Innovation in technology and service delivery requires us to adapt our procurement processes and the terms and conditions of our agreements
Impact of Innovation
• • As a result, the Legal Departments of Logistics Services and eHealth have been working on new Terms and Conditions To be used initially for all Purchase Orders issued when no agreement exists for the goods or services ordered or after a RFQ process
Business Plan (12-18 months)
• • The New Terms and Conditions of the Purchase Orders will be used to develop new agreements which result from our RFT and RFP processes The legal department will continue to educate itself on the latest development in the law of bidding and tendering and will adapt the terms and conditions
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Questions?
Conclusion
Supply Chain Forum
A Manitoba eHealth Perspective November 21st, 2012
A Manitoba eHealth Perspective
• • • • John Speidel, CAO of Manitoba eHealth Responsible for all Financial, HR, Legal and Procurement for MeH Manitoba eHealth is a provincial program responsible for ICT needs throughout the province.
Manitoba eHealth is administratively housed within the WRHA and is a separately funded entity.
A Manitoba eHealth Perspective
A Manitoba eHealth Perspective
• • • Where do we fit into the supply chain?
MeH is unique in the product/services that they require, it is unlike all other health related entities.
Approx. 100 RFR’s were issue last year.
Complex RFPs with multiple SOWs are the norm.
A Manitoba eHealth Perspective
• • • • • • • What’s the plan?
Moving forward, breaking barriers.
Continued rollout of eChart Manitoba Adoption of clinical EMRs Community ADT/EPR enhancements eReferral, etc.
Over $500M of projects lined up over next 12 years.
Many challenges for our SCT
A Manitoba eHealth Perspective
• • • What is the impact of innovation for your area of responsibility?
Major impact as we are on the leading edge of technical innovation.
Vendor relationships and contract development and management are key!
Being flexible and integrated allows the SCT to meet the needs of the organization!
WRHA CAPITAL PLANNING DEPARTMENT
Is responsible for managing all phases of capital and non-capital projects, including: • • • Functional Programming Feasibility Studies Design • • • Bidding Construction Contract Administration Move and Occupancy Planning
WRHA CAPITAL PLANNING DEPARTMENT
Is responsible for procurement of professional services, construction, furniture and equipment in all projects for the majority of the Winnipeg Health Region Provides leadership for master planning at each hospital site as well as assisting with the strategic plan for the WRHA Assists other departments with RFP’s for major equipment or maintenance work, as requested
WRHA CAPITAL PLANNING DEPARTMENT
Over 50 active projects Total Approved Capital Budget over $529 million 39 in Hospitals 6 in Community 2 Corporate 2 Personal Care Homes 1 Agency
WRHA CAPITAL PLANNING DEPARTMENT
Projects typically last 1-8 years from conception to completion, depending on scale New initiatives for capital projects are submitted in the Regional Health Plan • • • • Major new upcoming projects include: 3 Access Centres Grace Hospital Emergency Department & MRI Feasibility for 700 McDermot Multi-Tenant Building Specialized Services for Children and Youth
INTEGRATED DESIGN PROCESS
PLANNING LAB
LEAN INITIATIVES Work Flow Improvement
UNIVERSAL DESIGN
COMMUNITY ENGAGEMENT
INNOVATION