EMS Comm Procedure Training Powerpoint
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Transcript EMS Comm Procedure Training Powerpoint
Oswego County EMS
Purpose of this training
Present the EMS Communications
procedures to the users
Important principle
The current version of the procedures is
expected to be followed. In other words,
not following procedures is not an option
If anyone has suggestions for
improvements, please send them to the
EMS Coordinator. This should be done
via email ([email protected])
Why are we doing this?
To effectively communicate
Make maximum use of the new radio
system
Comply with current national
communications practices (National
Interoperability Field Operations Guide)
Minimize the burden on the 911 Center
Training process
All EMS providers shall
Receive a copy of the
○ Oswego County EMS Standard Operating
Procedures (SOP)
○ Radio System EMS Operator Aid
Read, understand and comply with the SOP
Begin using the procedures on 23 July 2012
Attendance roster and affirmation shall
be signed
General Radio Use
Please read the section
Essential points
Keep your messages short and to the point
Eliminate useless words and unneeded
transmissions
Have a portable and pager with you always
Use the standardized terminology in the
procedures
General Radio Use
Each crew should ALWAYS
Have a portable with them and turned ON
Have a pager with them and turned ON
Before asking dispatch to repeat the
address, nature or priority, hit the repeat
button on the pager
General Radio Use
Use
Responding
Arrived
Available
Out of service
Priority
Non-priority
Don’t use
Enroute
On scene or On location
In service
Clear
In quarters
Off the air
At this time
When prepared
Be advised
Come on the air for
Talkgroups and their uses
If in doubt, refer to the procedure or
Operator Aid
1. EMS Incident Dispatch
Please read the section
Points
Validate dispatch information using the
pager
When stating “Responding”, also state
where you are responding to (that is, the
address you were dispatched to)
○ Example: McFee 4 responding to 120 North
Street, Mexico
2. EMS Unit Response to Minor
Incidents
Please read the section
Points
Use Ops 3 unless a Fireground has been
assigned
3. EMS Unit Response to Major
Incidents
Please read the section
Points
First EMS unit on the scene ALWAYS
assumes EMS sector command
Incident Command is required to be
informed of all resource requests
(ambulances or helicopters for example)
Major incident = 3 or more ambulances, or 2
or more fire agencies
○ Use assigned fireground or talkgroup
4. EMS Response to an MCI
Please read the section
Points
Use the MCI plan
First EMS unit on the scene ALWAYS
assumes EMS sector command
Use OPS 4 or 5 (network talkgroups) to
coordinate incoming EMS units
Use EMS Talk 6 or 7 (Non network talk
groups) to talk to EMS units on scene
5. Patient reports to hospitals
Please read section
Points
Primary for Oswego Hospital is OswED talkgroup.
Secondary is 155.340
Med Channels are available on the County radios
Clearance through Oswego 911 to Syracuse
Use OPS 5
○
○
○
○
○
○
ONLY for stable patients and no physicians orders needed
Sex and age
Chief complaint
ETA
Nothing else (no hx, no VS, no “VS are stable”)
If you think you need to relate additional info, then you
need to call the ED
6. Coordination with other
agencies
Please read section
Points
For contacting other, non-Fire agencies (Law or
Highway for example)
○ Use CW16
○ Example: If you are staging waiting for Law, call
on CW 16 “North Shore 1 to the Law unit enroute
to Salt Road”
○ To talk to another ambulance for any reason, go to
OPS 3 or OPS 4
Call the other ambulance on EMS Dispatch
Tell them to go to OPS 3 or 4
7. Coordination with Air Medical
Please read section
Points
Use Ewide, or
Use whatever talkgroup that 911 has
assigned to patch, or
8. EMS Ops in other Counties
Please read section
Points
Use EWide
Use County zones (Onondaga or Cayuga)
9. Mayday
Please read the section
Points
After you press the emergency button and
hear the emergency signal, your mic stays
open for 10 seconds
Remain silent or state your situation
Law will respond to your location if
requested OR if there is no response from
you after hitting the emergency button
10. Intra-agency Ops
Same as old “6-11”
Remember…this is not a private
talkgroup
11. Returning to service
Please read the section
Points
State “returning” when you leave the
hospital
○ If the ambulance is trashed, you may also
report “out of service” at this time
State “available” when in or near your
service territory
12. Use of scan
Please read section
Points
Disabling, scan deleting or adding
talkgroups should only be done rarely. Very,
very rarely.
If you want to call someone on a talkgroup
that is not scanned, then
○ First call them on a scanned talkgroup
(preferably OPS 3 or CW16)
○ Tell them to meet you on the desired talkgroup
13. Radio system failure
Please read the section
14. Request for resources
Please read the section
Points
When requesting additional resources,
please state the reason for the request
○ Example: Request Central Square Fire for lift
assist
○ Example: Request Law for a violent patient
Questions?
Suggestions?