Transcript ISO 14000-Audit

EMS/ISO 14000
NEED OF THE HOUR
NATIONAL ENVIRONMENTAL
ENGINEERING RESEARCH
INSTITUTE
Council of Scientific and Industrial Research
Presentation Coverage
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About NEERI
Background of EMS / ISO 14000
ISO 14000 series of standards
Principles of standards
Benefits of ISO 14000
Proposed approach
NEERI – Organizational Setup
CSIR
DIRECTOR
ZONAL CENTRES
R&D GROUPS AT THE INSTITUTE
Environmental Consequences
• Spatial scale
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Local to regional to global
• Temporal scale
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Immediate to short-term to long-term
• Scope
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Minor disturbances to large-scale
modifications
Sustainable Development
• Earlier perception
Development OR Environment
• Now
Development AND Environment
Evident in
– Public pressure
– Recent regulations
Sustainable Development (Contd..)
• Development without adversely affecting the
ability to develop of future generations
– Planet can support indefinitely
• Organizations may ask whether they are part
of the solutions to social and environmental
problems or part of the problems!
Environmental Pressures
on Business
• Environmental issues can threaten
business health
- Closure
- Resource quality
- Quality of life
• Know the environmental status
• Decide suitable action plan
Environmental Management Credibility Gap
Factors that have contributed to the credibility gap
include :
• Corporate downsizing, which often throws environmental
(and other) programs into tailspins
• Tight financial controls and increased scrutiny of the
bottom-line contribution for all organizations in the
company
• New management paradigms (i.e. reengineering, TQM)
that distract management attention and reorient
priorities
• Environmental strategies and programs that are too
broad or try to do everything at once (thereby increasing
costs and diluting payback) and do not fit well with the
overall business strategy
Factors that have contributed to the credibility gap
include : (Contd..)
• Unrealistically high expectations for potential benefits
from strategic environmental management, resulting
from overly aggressive sales jobs or cheerleading
• Early EH&S initiatives have picked the low-hanging
fruit, removing the high return/ low effort opportunities
• Creation of an environmental culture that is not
congruent with the business culture of the company
• Poor communication between the environmental
organization and the lines of business about the types
and sources of competitive advantage that can be
accrued
The Full Triangle of Environmental Management
Liability Containment
Issue of Staff
Public Image
Product Positioning
MBA Functions
Regulatory Compliance
Defining the “Green Wall”
Green Wall
MBA
Lawyers (Liability Containment)
Engineers (Regulatory Compliance)
“Money –Making”
The core nature of business is sliced from the environmental
decision-making process, leaving the two-dimensional way of
compliance, which lacks any strategic vision
Examples of Companies That Have
Hit the Green Wall
• Apple Computer, which cut its award –wining
Advanced (Environmental) Technology Group as
part of corporate downsizing;
• Warner Lambert, which is exiting the
environmental packaging arena;
• ABB, which has positioned itself to sell off many
environmental units and alter the internal
Environmental Health and Safety (EH&S) role;
and
• McDonalds, which is struggling with how to sell
hamburgers on the basis of the environmental
merits of the company
Green Wall Syndrome
• Symptoms
– No Support to
management
– Deferred decisions
strategic
environment
• Why ?
– No focus to environmental safety & health
progremmes
– Inability to demonstrate its efficiency to
others in organization
– Inability to show tangible returns on
investment
Language of Business and Environmentalese
Turning
Environmentalese…
Into Business
Got the enforcement guys off Net present value of avoided fines
our back
Fewer fines than last year
Lost market share of fines as a
percentage of industry fines
Spent millions on
remediation
Decreased backlog of remediation, on
time, on budget, and according to our
strategy
Met new regulatory
Return on investment for
requirements and invested in environmental capital investments
pollution prevention
Created a matrix team of
EH&S and Engineering
Leveraging of staff from engineering
and operations to keep down the head
count in the environmental group
The Integrated Potential for
Environmental Management
Fit with
Business
Strategy
Business
Language
Embedded in
Organization
Interactive
Environmental
Management
Strategic
Environmental
Management
Stand –alone
Strategy
“Environmentalese”
Language
Matrix
Organization
Source : Shelton in Corporate Environmental Strategy :
The Journal of Environmental Leadership
“Green Wall”
Environmental
Management
Environmental Management Systems
(EMS)
• From Reactive to Proactive
• Systems approach
• Inspired by
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Quality Management System
QMS Standards
ISO 9000 Series
TQM
Parallels with Quality
• Initially, quality was only an extra cost
driver
• Later, essential for selling in global
market
• Firms realized profits due to lower
servicing
• Now it signifies competitive advantage
• In future : zero defects
Emergence of ISO 14000
• Success of ISO 9000 prompted development of
ISO 14000
• Strategic Advisory Group on Environment
(SAGE) : 1991
• TC 207 (1993) and sub-committees
• ISO 14001, 14004, 14010-12 (1996)
• ISO14040(97),14020,14041,14050 (98)
Evaluation &
Auditing
Auditing
guidelines
ISO 14010
14011
14012
Management Product oriented
Systems
support tools
EMS
specification
ISO 14001
EMS guide
ISO 14004
Terms & definitions ISO 14050
Life cycle
Assessment
ISO 14040
14041
14042
Eco labelling
ISO 14020
14021
14024
ISO 14001: EMS Spec.
• Specification standard
• Specifies elements that can be audited and
certified.
• Core requirements
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Auditable elements
Interweave
• Annexure gives explanation of elements
Elements of ISO 14001
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General Requirements
Environmental Policy
Planning
Implementation and Operation
Checking and Corrective Action
Management Review
Environmental Aspects
• Elements of organisation’s activities,
products or services which can interact
with the environment.
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Resource consumption
Releases to the environment
Energy consumption
Product ingredients
ISO 14000 EMS Model for Continual Improvement
Re-define purpose
& re-establish plan
Define Policy & Establish Plan
Identify aspects, & risk, establish internal criteria,
set objectives,& targets, create strategic plan,
develop management programme
Review &Improve
-Review
-Correct & Prevent
Measure & Assess
-Measure & Monitor
Initial Review
Senior Management Commitment
Implement
-Ensure
Capability-
Principles Behind ISO 14000
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Better environmental protection
Applicable in all nations
Promote broad interests of public and users
Cost effective, non-prescriptive, flexible to meet
differing needs of organisations, worldwide
• scientifically based
• Practical, useful and useable
Benefits of EMS: Source ISO
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Assure customers
Good public relations
Investor criteria
Less cost of insurance
Image
Vendor requirement
Improve cost control
Reduce liability
• Demonstrate reasonable
care
• Conserve input & energy
• Ease in securing permits
• Better relations with
Government
• Share environmental
solutions
Benefits of EMS : Indian Context
• Emphasis on preventive, not on corrective
strategies or actions.
• System demands continual improvement.
• Resource conservation that lends
competitive edge.
• Global acceptance
• Better control of top management
Benefits of EMS to a Company
In addition to the benefits discussed earlier
following benefits are expected:
• Umbrella system to take care of following
requirements :
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Legal
Corporate
• While doing so individuality of the site
can be maintained.
Benefits of EMS to a Company
• Reduced spillage, better house-keeping
• Trained work force high on motivation,
better employee participation
• Company’s protection from environment
and protection of the environment by
company
Objectives
• In a Global economy, the firms have to
meet the demands of the global
marketplace
• Competitiveness : essential to survive
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Resource productivity is key to survive
• Environmental protection
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Meet demands : improve profits
Environmental Management System
Production
PPP
Legal
Self
Regulation
Participation
High
Quality
Market
Communication/
Better Accessibility
Increased Competitiveness and Environmental Protection
Ist Step: Pollution Prevention
• Eliminate or minimize waste before
creation
• Continual improvement(like TQM) to
reduce waste and minimize utilities
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3P by 3M : Pollution Prevention Pays
WRAP : Waste Reduction Always Pays
IInd Step: Design for Environment
• Minimize adverse impacts on
environment not only during
manufacturing but in full life cycle
• Examine aspects and impacts during
design steps
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Xerox corporation : Savings in 1995 of the
order of $ 400 million
IIIrd Step: Cleaner Technology
• Improve our processes
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About 3/4 of cleaner production or
technology adoptions pay back in six to eight
months
• Invest in technologies of the future
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For paint companies : water based paints
For cars : solar powered cars
Continual Improvement
Environmental
Policy @
Management
Review @
Monitoring &
Corrective Action
Monitoring &
measurement @ Nonconformance, corrective
& preventive action @
Records @
EMS Audit @
@ =Similar to
ISO 9001
Planning
Environmental aspects
Legal & other requirements @
Objectives & targets @
Environmental management
programme @
Implementation & Operation
Structure & responsibility @
Training, awareness and
competence @
Communication
EMS documentation @
Document control @
Operational control @
Emergency preparedness and
response
EMS Implementation Timeline
(First 7 Months)
Gap Analysis
& Report
Develop Procedures
& Programs
Identify
Significant Aspects
Legal &
Other
Requirements
Objectives
& Targets
EMS Training
for Team
Communications & Documentation
Team Selection
& Kickoff
Start
Implementation
Plan
1st
2nd
3rd
4th
5th
6th
7th
EMS Implementation Timeline
(Second 7 Months)
Communications & Documentation
Internal
Audit
Implement Procedures & Programs
Management
Review
3rd Party
Audit
Develop Procedures
& Programs
7th
8th
9th
10th
11th
12th
13th
14th
The ISO 14001 Registration Process
Pre-Assessment
(Optional)
Application and
Proposal
6-12
Months
Stage 1
Visit
2-4
Months
8- 20
Months
Stage 2
Visit
Registration
0-4
Months
ISO 14001 Registration Maintenance Process
6 Monthly
Surveillance
Cycle
Registration
First
Surveillance Visit
Annual
Surveillance
Cycle
6 Months
“Continuous”
Registration
30 Months
Triennial
Reassessment