Externships & Employment
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Transcript Externships & Employment
The Many Hats of the Career Services Department
Presented By: Mark Sullivan & Viley Welch
November 18,2010
Agenda
Qualities Needed For A Great Career Services
Department
Department Development
Structure & Duties
Skill Set Required
The Bottom Line
Questions/Answers
What Qualities Does a Great Career
Services Department Possess?
(Audience Participation)
Qualities of a Great Career Services
Department:
Positive relationships with other campus departments
Have great relationships with the students on campus
Visible presence with community business partners to
facilitate good working relationships
Open Door Policy
Great Communication in place with staff, students and
external sites
Goals are clearly defined for each staff member
A successful track record of goals attained
Accurate recording of Student Files
Verifiable Quality Placement Rates
Developing a Successful Career
Services Department
Understanding Positions/Duties
Assessing Key Skill Sets Required For Each Position:
Career Services Rep
Account Services Rep
Externship Coordinator
Understanding Core Positions and Duties
Career Services Rep
(CSR)
Accounts Rep
(AR)
Externship Coordinator
(EC)
Meaningful Workshops
With All Students
Developing Relationships Coordination of
with Employers
Externship Site Visits
Resume Writing
Assistance
Cultivating Job
Leads/Externship
Opportunities
Externship Tracking
Mock Interviews With
Students
Job Fair Coordinator
Maintain Positive
Relationships with
Employers
Delivering Employer
Feedback
Developing Networks for
Graduates
Follow Up with
Externship Sites
Motivating Students
While Building
Relationships
Job Orders Developed
Assist with Student
Development
Provide Ongoing
Examples of
Professionalism
Placing Grads In New
Careers
Delivering Externship
Feedback
Career Services Representative
Duties
Skill Set Needed
Assist Students with Resume
Critical Eye for Editing
Excellent Communication
Writing
Utilize Campus Resources
Incorporate Mock Interviews
Teach Job Search Skills
Deliver Employer Feedback
Motivate Students
Provide Ongoing Examples of
Professionalism
Skills
Knowledge of Hiring
Practices
Knowledge of Industry
Standards
Ability to Deliver and Accept
Feedback
Charismatic- The Ability To
Build Strong Relationships
Results Oriented
Accounts Representative
Duties
Networking
Developing Relationships
with Employers
Cultivating Job
Leads/Externship
Opportunities
Job Fair Coordinator
Developing Networks for
Graduates
Placements
Skill Set Needed
Energetic-The Ability To
Build Solid Relationships
Excellent Communication
Skills
Sales/Marketing
Experience
Organizational Skills
Understanding Cycle of
Accounts
Ability to Close the Deal
Externship Coordinator
Duties
Skill Set Needed
Coordination of Site
Very Organized
Visits
Externship Tracking
Maintain Positive
Relationship with
Employers
Assist with Student
Development
Great Attention to Detail
Ability to Give/Receive
Feedback
Ability to Build
Meaningful
Relationships with CS
Staff
The Bottom Line
“The Secret Sauce”
Determine Staffing Needs
Understand the Roles of each position
Assessing Talent to ensure the right fit for every position
Manage Performance
Ensure that a quality training program is in place
Utilize tracking tools to assess goals/success
Recognize team for a job well done
Lead By Example
Culture is Leader Led and it starts at the Top.
The Quality of a school is determined by the quality of its
leadership
The End Result…..Verifiable Quality Placement
Rates
Verifiable Quality Placement Rates
Best Practices:
Keep accurate data in each student file
Verify ALL placements and waivers
DOCS sign off on all placements as well as CP
Ensure that each placement utilizes core competencies
Connect with employers to continue building
relationships
Congratulation calls to all newly placed students
Visit top employers to thank them personally
Questions??