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Bringing Clarity to Business Support
NVQs on the QCF – 4428 Business and Administration
Welcome
Bringing Clarity to Business Support NVQs on the
QCF – 4428 Business and Administration
Agenda
Welcome and introductions
Overview of 4428 Business Administration qualifications and structure
Qualification highlights
Rules of Combination (ROC)
Main differences and new units
Assessment strategy
Qualification approval
Support resources
Efficient and effective assessment and guidance
SmartScreen
Related qualifications
Skilsure e-portfolio demonstration
4428 Qualification highlights
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Registration available from 1 August 2010
4404 ended 31 July 2010
Flexible qualification structures
No major changes in unit content or evidence requirements
Wider range of units and new units
Full qualification and unit/top-up registration routes
Apprenticeship framework September 2010
Automatic approval
Assessment strategy offers flexibility in delivery
Overview of 4428 Qualifications and structure
City & Guilds
Reference
Qualification title
Last
registration
date
Last
certification
date
4428-01 Cert
4428-91 All
Level 1 NVQ Award/
Certificate in Business
and Administration
31 Dec 2013
31 Dec 2014
4428-02 Cert
4428-92 All
Level 2 NVQ Award/
Certificate/Diploma in
Business and
Administration
31 Dec 2013
31 Dec 2015
4428-03 Dip
4428-93 All
Level 3 NVQ Certificate
/ Diploma in Business
and Administration
31 Dec 2013
31 Dec 2016
4428-04 Dip
4428-94 All
Level 4 NVQ Certificate
/ Diploma in Business
and Administration
31 Dec 2013
31 Dec 2016
4428 Overview of qualifications and structure –
Level 1 Rules of Combination
Qualification title
4428-01/91
Min no of
credits
overall
Mandatory
Units
(Group A)
Optional
units
(Group B)
Optional
units
(Group C)
Level 1 NVQ Award in
Business and Administration
9
7
2 (min)
n/a
Level 1 NVQ Certificate in
Business and Administration
15
7
4 (min)
4 (max)
4428 Overview of qualifications and structure –
Level 1 changes
New level 1 units
• Unit 109 Prepare text from notes using touch typing (20wpm)
• Unit 112 Use occupational health and safety guidelines when
using keyboards
4428 Overview of qualifications and structure –
Level 2 Rules of Combination
Qualification title
4428-02/92
Min no of
credits
overall
Mandatory
Units
(Group A)
Optional
units
(Group B)
Optional
units
(Group C)
Level 2 NVQ Award in Business
and Administration
9
5
4 (min)
n/a
(min 6 credits at level 2)
Level 2 NVQ Certificate in
Business and Administration
21
9
7 (min)
5 (max)
(min 14 credits at level 2)
Level 2 NVQ Diploma in Business
and Administration
37
9
17 (min)
11 (max)
(min 24 credits at level 2)
4428 Overview of qualifications and structure –
Level 2 changes
New Level 2 units
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Unit 209 Take minutes
Unit 210 Handle mail
Unit 211 Provide reception services
Unit 214 Prepare text from notes using touch typing (40 wpm)
Unit 222 Maintain and issue stationery stock items
Unit 223 Support the organisation of an event
Unit 224 Support the co-ordination of an event
Unit 227 Respond to change in a business environment
Unit 228 Support the management and development of an
information system
4428 Overview of qualifications and structure –
Level 3 Rules of Combination
Qualification title
4428-03/93
Min no of
credits
overall
Mandatory
Units
(Group A)
Optional
units
(Group B)
Optional
units
(Group C)
Level 3 NVQ Certificate in
Business and Administration
30
13
11 (min)
6 (max)
(min 20 credits at level 3)
Level 3 NVQ Diploma in Business
and Administration
40
13
14 (min)
13 (max)
(min 27 credits at level 3)
4428 Overview of qualifications and structure –
Level 3 changes
New level 3 units
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Unit 308 Negotiate in a business environment
Unit 309 Supervise a team in a business environment
Unit 313 Prepare text from notes using touch typing (60 wpm)
Unit 316 Support the design and development of an
information system
• Unit 326 Contribute to innovation in a business environment
4428 Overview of qualifications and structure –
Level 4 Rules of Combination
Qualification title
4428-04/94
Min no of
credits overall
Mandatory
Units
(Group A)
Optional units
(Group B)
Level 4 NVQ Certificate in
Business and Administration
30
20
10 (min)
(min 20 credits at level 4)
Level 4 NVQ Diploma in Business
and Administration
39
20
19 (min)
(min 27 credits at level 4)
4428 Overview of qualifications and structure –
Level 4 changes
New level 4 units
• Unit 415 propose and design administrative services
• Unit 416 Prepare, co-ordinate and monitor operational plans
• Unit 417 Implement, monitor and maintain administrative
services
• Unit 418 Contribute to innovation in a business environment
New level 5 units
• Unit 503 Plan change across teams
• Unit 504 Implement, monitor and review change
Activity – Business and Administration
• Using the Rules of Combination and unit titles available
produce the following:
• A Level 2 Award in Business and Administration
• A Level 2 Certificate in Business and Administration
• A Level 3 Diploma in Business and Administration
• A Level 4 Diploma in Business and Administration
Apprenticeship/Advanced Apprenticeship
Level 2 Apprenticeship
Framework
Level 3 Advanced
Apprenticeship Framework
•
Level 2 NVQ Certificate in Business
and Administration (4428-02)
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Level 3 NVQ Diploma in Business
and Administration (4428-03)
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Level 2 Certificate in Principles of
Business and Administration
(4475-02)
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Level 3 Certificate in Principles of
Business and Administration
(4475-03)
•
Functional Skills
Level 2 English
Level 1 Maths
•
Functional Skills
Level 2 English
Level 2 Maths
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Or Key Skills until 31 March 2011
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Or Key Skills until 31 March 2011
Apprenticeship/Advanced Apprenticeship
Framework
Functional Skills available from 1 September 2010
City & Guilds Package
Business and Administration Apprenticeship Package (9050)
with Functional Skills anticipated to be available in September
2010
Between 1 and 31 August
Register candidates on the components separately for the
NVQ (4428), Technical Certificate (4475) and Key Skills (3638)
4428 Assessment and Approval
• A and V units
• Employer direct model
• Realistic work environment
• Automatic approval for all existing 4404 centres
Documentation
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Qualification handbooks
FAQs
Marketing materials
Centre guide
NVQ Recording forms
Documentation available on www.cityandguilds.com
Support Resources
Supported Qualifications
4428 Level 2 and 3 NVQ Certificate/ Diploma in Business and Administration
4475 Level 2 and 3 Certificate in Principles of Business and Administration
Saves significant time by providing relevant, qualification specific support concentrated
in a centralised place




Provides you with high quality document
Qualification support materials written by subject matter experts
Opportunity to share best practice in discussion forums
24/7 access to online support materials aimed at both tutors and learners
Contact your local regional office for more details or:
Print helpdesk
020 7294 4113
e-helpdesk
020 7294 3435
Other Administration qualifications
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4475 Level 2 and 3 Certificates in Principles of Business and
Administration – available 1 August 2010
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4418 Level 1 Award and Certificate in Business and Administration
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4419 Level 2 and 3 Certificates and Diploma in Medical
Administration/Secretaries
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7465 Level 2 and 3 Awards, Certificates and Diplomas for Legal
Secretaries
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7537 Level 2 and 3 Awards, Certificates and Diplomas in Business
Skills
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8993, 8994, 8989, 8990, 8991 – single unit exam based Awards
Business & ITQ Plus - Skilsure Demonstration
General features and benefits
•
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unique e-portfolio
•
Unique logons for candidate, assessor, IV, EV, company personnel,
and local system admin
•
High level of data security
•
Real time reporting on progress, visible progress tracking
•
Easy for candidates to use
Business & ITQ Plus - Skilsure Demonstration
Special features and benefits
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