Transcript Systems Design Project - Department of Industrial & Systems
Dept of Industrial & System Engineering
Systems Design Programme 2011/12
Student Briefing,12 Aug 1400h EA-06-02 Dr. Bok Shung Hwee
Systems Design Project
Module offered as part of the B.Eng (ISE) degree requirement Students are in 3 rd and 4 th year standing ; equipped with skills and knowledge to solve complex systems problem; time to apply Students work in groups on an actual industrial problem sponsored by a company over 2 semesters; more like the real world.
Our Objectives
Apply knowledge learnt in the classroom to solving an actual industrial problem – real world problem solving Study, formulate and analyze an actual industrial problem with the goal of recommending a design solution that is practical Appreciate intangible attributes via teamwork and practical experience in a real world environment Learn to communicate by setting and managing expectations with the client company through your oral and written skills
Company Involvement
• Identify the needs or opportunities • Have a session with the student group to discuss on the possible scope of the project which can be reasonably completed within 9 months (about 200 hours per student) • Identify a liaison who is able to provide group guidance, operations and economic information, and plant access. This person will most likely interact with group members in the subsequent follow-ups • Participate in providing feedback on the students' work • $2000 per project to cover administrative overhead • Industry Profile
Benefits to Companies
• You may bring fresh perspective or “out-of-box” thinking to old industrial problems • Possibility of developing novel solutions which are implementable or at least “show the way” to companies • Documentation of the study, complete with the problem, possible solutions and recommendation will be provided • You are therefore the Consultant and Problem Solver in Handling Information, Uncertainty, Providing Insights and Good Outcomes That Have Persuaded the Company and Your Department.
The Process - Timeline
• August
– Form Team – Meet with Company Next Week or After (Latest) – Settle the Initials – Start to Understand and Define the problem
• September
– Discuss & Submit
Proposal or Proposition (might need to
present) – 1 st Lecture on Case Study Development by Prof Gong on Friday, 2 Sep 2011
The Process - Timeline
• January
– Interim presentation to company & Examiner – Case Study Proposal, Review & Feedback
• February
– 2 nd Lecture on Case Study Development on 3 Feb 2012
• April
– Final Report, Final Presentation to examiner and to company – Final Case Study/Teaching Note – Poster Exhibition (need to have separate presentation) • Time Management is Crucial
Study Steps
• Problem Understanding
– Process Mapping – Data Collection to show where the company is • A good data presentation is important – Identify bottleneck and potential for improvement
• Problem Definition
– Scope – Understand company needs and try to satisfy their requirement – Keep company and supervisors constantly in the loop. Why? Provide
.
Study Steps
• Model Building – Find the most suitable model (objective) – Proper assumption (validate or involve users) – Not necessary sophisticated model • Analysis – Statistical analysis – Intuition is the most important – Collect sufficient and meaningful data – is the mean not the goal – Verification is important • Recommendation – Qualitative and Quantitative – Present the results in layman language
Deliverables Progress Report
No.
1 2 Activity Problem identification Observation trips to KD reading past studies on KD traffic Identifying the roots of problem with supervisors and Jason Proposing solutions Ranking and choosing problems to solve Brainstorming solutions Identifying methods and solutions Status Done Done Done Done Done Done Due Date 27 th Sep 2011 4 th 9 th Oct 2011 Oct 2011 16 th Oct 2011 3 4 5 6 7.
Data collection & analysis Making data collection plan Data collection Data Analysis Interim presentation System evaluation Solution evaluations & verification Final presentation In progress Not started Not started Not started Not started Not started Not started 23 rd Oct 2011 Dec 2011 Dec 2011 Dec 2011 Jan-Feb 2011 Feb Apr2011 Apr 2011
Interaction
• Dress code and Deportment • Update frequently on the progress – Prepare a progress report • Keep your supervisor in the loop • Be punctual • Do proper planning before collecting data – Reduce chances of over-collecting the data, or recollecting of data – Some companies might want a lot of data • Discuss with supervisor before committing to scope of the problems (or change the scope of the problem) • Minute down the meeting, and send the minute back to the company for them to see if you have correctly capture the points mentioned during the meeting • Good attitude • Speak in the company’s language • Work as a Team with a united understanding • Learn to Handle Inherent and Induced Uncertainty, Awareness Helps
Evaluation Criteria
• •
Preliminary Examination (10%) Final Examination (90%)
– – – – – The final assessment of your project includes the following items: –
working attitude
(25%; awarded by supervisor/s; feedback from company will be solicited and taken into consideration ) –
project execution and achievement
(25%; feedback from company will be solicited and taken into consideration)
report writing and case study development final oral presentation Poster
(5%)
Peer Evaluation
(5%) (10%+10%) (10%) – everyone needs to present
Peer Review
• You must complete an evaluation form (to be downloaded from ISE’s website) to evaluate yourself and your team members so as to ascertain your personal – contributions and your team members’ contributions to the project.
Do not
discuss your evaluation with your team members prior to submitting the form.
• The form must be completed in confidence and submitted personally to the supervisor/s at the end of your final oral presentation. • Details of your form would be kept confidential although the supervisor/s may discuss general observations and recommendations with you and your team members.
Source: http://www.tuta.hut.fi/studies/Courses_and_schedules/Tps/TU-53.300/ob&km_Stina_031002.ppt
Adapted from Tuckman (1965), Katzenbach & Smith (1993), Montebello (1994) and Jassawal & Sashittal (1999)
Group Efficiency Stages of Team Development Cycle Immature Group - Forming * confusion * uncertainty * assessing situation * testing ground rules * feeling out others * defining goals * getting acquainted * establishing rules Fractionated Group - Storming * disagreement over rules * struggle for leadership * tension * hostility * clique formation Sharing Group - Norming * consensus * leadership accepted * trust established * standards set * new stable rules * co-operation Effective Group - Performing * successful performance * flexible task roles * openness * helpfulness * delusion, desillusion, acceptance Disbanding Group - Adjourning * disagreement * anxiety about separation and ending * positive feeling towards leader * sadness * self evaluation Time
Note: there are many other models which explain team development cycle.
SDP Reflections
• The Outcome: – Did you apply what you learned in ISE so far (if possible)?
– Did you learn some new subject-matter knowledge? – Did you solve a real world problem?
• The Process: – Did you learn how to work in a team (i.e. fellow members, supervisors, clients)?
– Did you learn how to manage a project?
– New Contacts, New Friends • The Experience: – Did you write and present well?
– Your Thoughts and Feelings IQ EQ AQ
Take an Industrial Engineering approach
• Be super-focused, Be super-efficient – Do not do things which you can’t write into your report (but this is not easy to achieve) • Apply process-control principle – If the process of the project is in control, then the outcome of project is in control – If the process is not in control, then the outcome is uncertain.
– What is a in-control project process? • Meet your supervisors/company regularly, – manage their expectations – Get them to be on your side • Constantly writing/presenting – You only know what you wrote
Others
• Meet your supervisors and set the time to meet company ASAP.
Gr p Company
1 2 3 4 5 6 7 8
Project Title
SDP Group and Project Allocation_AY1112
Company‘s Supervisor Group Members Supervisors
SATS Airport Services SATS Airport Services IBM IBM IBM Khoo Teck Puat Hospital Keppel FELS Limited Keppel FELS Limited Implement and optimize processes in Fresh Food Distribution Centre in Perishables Handling Centre setting. Introduction of One-Stop Cargo Acceptance Concept for SATS Export Airfreight Terminals (AFTs) 3, 4 and 5 Improve and streamline warehouse process for greater efficiency Hardware Appliances Failure Analysis Tracking System High End Project Bridge Ms. Winnie Pang 65418377; 97877484 [email protected]
Mr. Lucas Lin 65413929; 96189422 [email protected]
Chong Shang Kai 64184281; Ben Sung 66037524; Mr. Ma Ming 66037582; [email protected]
Job Despatch and Tracking System for Portering and Transport Department Optimization of the Blasting Halls Improvement of the materials flow inside NC (Cutting) Shop in throughput and efficiency Ms Jolia Low 92292060; [email protected]
Mr. Andy Ng 68638918; 91900081 [email protected]
Mr. Andy Ng 68638918; 91900081 [email protected]
Boey Zhi Ren, Dong Huijun, Rudy Hendra Saleh, Yeap Shi Yi, Zhang Weiliang Dr. Adam Ng & Dr. Teo Kwong Meng Fu Xiangshan, Krishnamachari Kiran, Liu Yulong, Tan Ri Wei Lucas, Yeo Eng Keat Dr. Adam Ng & Dr. Teo Kwong Meng Huang Zhenyu, Song Zhixing, Xu Xiaofan, Yang Jiaxi, Yeo Joon Ming A/Prof. Lee Loo Hay & Dr. Boray Huang Chen Wei’an, Png Chang Liang, Wu Jiaqi, Xu Nan, Zhang Xing A/Prof. Lee Loo Hay & Dr. Boray Huang Chan Jing Hua Gabriel, Lim Junming, Loy Jue Ying, Tay Guo Hao, Wong Daquan A/Prof. Lee Loo Hay & A/Prof. Ng Szu Hui Chua Jiajun Anthony, Ethan Wu Ying Tang, Low Ching Wing, Lui Lok Yiu Prof Tang LC & Dr. Ng Kien Ming Chua Xin Qian, Fan Siyu, Gan Wei Ming, Shao Xuna, Zheng Qingyu Dr. Teo Kwong Meng & Dr. Michel Cardin Liang Shiyuan, Liu Xiang, Ruan Wenbo, Shan Qi, Shao Chen A/Prof. Aaron Chia & Dr. Ng Kien Ming updated 2 Aug 2011
Gr p Company Project Title
SDP Group and Project Allocation_AY1112
Company‘s Supervisor Group Members Supervisors
9 Keppel FELS Limited Panel Line Manpower Optimization 10 Keppel Offshore and Marine Technology Centre Item tracking system Mr. Andy Ng 68638918; 91900081 [email protected]
Cheryl Margarita Korintus, Christian Indra Kusuma, Goh Chuan Ching, Lenora Gunawan, Valerie Djie Quek Choon Kiat 65915534; [email protected]
m Saranya Seetharaman, Sun Qifang, Vivi Sanjaya, Xue Yuan, Yu Yuan A/Prof. Aaron Chia & Dr. Ng Kien Ming A/Prof Lee LH & A/Prof. Poh Kim Leng 11 JTC Corporation Cluster Industrial Complex with Megahoist System Aloysius Handono 68833138, 91252938 [email protected]
Ning Chao, Ying Weng Hong Clement, Zhou Bin, Hu Wenjun Dr. Adam Ng & Dr. Chen Nan 12 Global Foundries 13 14 15 16 Pepper + Fuchs (Mfg) Pte. Ltd.
National University Hospital Singapore General Hospital Cummins Diesel Sales Corporation Multivariate control on Electrical parameters Work instruction improvement Mr Lee Khoon Leng 98169819 [email protected]
Mr. Alexander Ecsedi 67799091 ext 2207 [email protected]
ED roster OR study Effective scheduling of pre consultation examination/s to reduce time spent in SGH by patients spend Warehouse process improvement and LEAN Implementation (Cont’d) Quek Jasmine 67726212; 98279535 [email protected]
Mr. Geoffrey Gui Kah Tack 63266082; 91265810 [email protected]
Sriram Parameswaran 66613585; 96535766; [email protected]
om Anna Heng Xiao Yuan, Chai Jorene, Nie Tongxin, Ong Yu Heng Heng Zhongwei, Phyu Phyu Thinn, Vaishali, Yeo Han Liang Chua Yuan Shen, Li Zirui, Meng Yue, Zheng Long, Zhou Xuan Somasundaram Sankar, Han Chengwei, Jin Can, Pang Danyang, Wang Lei Prof. Tang Loon Ching & A/Prof. Ng Sze Hui Prof. Tang Loon Ching & Prof Gong Dah Chuan A/Prof. Chew Ek Peng & Dr. Boray Huang A/Prof. Chew Ek Peng & Dr. Boray Huang Angel Astaman, Chay Yu Wei, Theresia Gladies Novena, Wang Huan A/Prof. Poh Kim Leng & Dr. Kim Sujin updated 10 Aug 2011