AHSNs Patients and Patient Opinion

NHS Commissioners workshop 24th September 2013

Introduction

Dr Chris Streather Managing Director Health Innovation Network Background Our plans Patient involvement Patient Experience Patient Opinion

About Academic Health Science Networks

• Health Innovation Network is the Academic Health Science Network (AHSN) for South London • The Government has established 15 AHSNs nationally • AHSNs have 4 key objectives: Focus on the needs of patients and local populations Speed up the adoption of innovation into practice to improve clinical outcomes and patient experience Build a culture of partnership and collaboration Create wealth through co development, testing, evaluation, early adoption and spread of new products and services

Health Innovation Network South London

• We are working in partnership with a diverse membership of health and social care providers, primary/secondary/tertiary care, higher education institutions, public health, commissioners – and with patients, the public and the third sector • We are particularly interested in partnership and co-creation, pragmatically and philosophically

Work Programmes

There are a number of Clinical Themes and Cross-Cutting Workstreams underway in South London:

CLINCAL THEMES

Diabetes Dementia

CROSS-CUTTING THEMES

Patient Experience Informatics Evaluation MSK Alcohol Cancer Patient & Public Involvement

Structuring Each Clinical Theme

SRO – CEO level Clinical Directors Programme Manager Innovation Fellow Commissioner Patient/3 rd Sector/Carer Tertiary Secondary Primary Public Health Projects aimed to address each tier of long term condition pyramid

Expert Panel

– multidisciplinary, patient/carer/third sector and industry Priority Project Priority Project Priority Project

Patient experience First year = 3 priorities

Engage with stakeholders to develop shared vision Implementation of the Patient Opinion feedback-improvement cycle Co-creation work on experience metrics and co-produced rapid improvement cycles

Patient Opinion collaboration

• Enhanced subscription for 10 diabetes and dementia teams • Generation of real-time service user and carer views • Generation of corresponding service improvements • Commentator sites supported - Healthwatch, CCG LA • Evaluate and share learning across other themes • Identify training needs with Local Education and Training Board

Co-creation work

• Builds on experience from SWL+SGMHT • User led (of MH services) • Focused on dementia to start with as meeting a need and matching our priorities • Social movement approach – Winning hearts and minds – Framing the challenge – Generating energy for change – Developing impact and momentum

Summary

• Early work focused on diabetes and dementia – Husbands our resource – Focuses on two groups who have historically had a raw deal • Users involved at every stage • Leading role in co-creation work • Evaluative rigor – need to develop evidence base • Care Opinion an opportunity

Thank you

Health Innovation Network [email protected]

0207 188 9805