Transcript PowerPoint Slides - WHA Quality Center

INTERACT with QAPI
Tracking and Trending Readmissions
Foundational Track
October 9, 2013
INTERACT with QAPI
Tracking Readmissions
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Thank you.
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INTERACT with QAPI:
Tracking and Trending Readmissions
Your Hosts:
Jody Rothe, MetaStar
Stephanie Sobczak, WHA
Today’s Guest: Barb Beardsley
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Collaborating Organizations
And our Expert Advisory Panel:
•Barb Beardsley - DON, Brookside Care Center
•Connie Gliniecki - DON, Kennedy Park Nursing and Rehab Center
•Lisa Gervais - NHA, Pine Crest Nursing Home
•Kristen Strother - MSW, Manager of Social Work, Case Management
and Abuse Response Services, Aurora Sinai Medical Center
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Educational Credits for Today’s
Webinar
CPHQs – NAHQ approved
Nursing Home Administrators NAB-NCERS approved
Nurses – Approved nsg. contact hours (WNA)
Physicians – AMA PRA Category 1 CreditTM
PTs – WPTA approved
Social Workers – NASW approved
Dietitian – pending from CDR
Attendance Verification for
Credits
 Full SERIES attendance (four webinars) and
 Evaluation: Copy and enter into your web browser:
http://www.surveymonkey.com/s/10-913-INTERACT-Eval
 Social Workers – post-test required (is part of eval)
 Everyone please complete the online evaluation –
thank you!
Disclosures
No commercial support for webinar
Speaker or planner conflicts of interest –
None
Learning Objectives
Following this webinar, you will be able to:
 Use the Excel tool to collect and analyze data to
prevent hospital readmissions
 Use data driven processes to improve care,
preventing unnecessary hospital readmissions
 Systematically address issues around hospital
readmissions as a multidisciplinary team,
recognizing the role of each discipline
Today’s Presenters
Jody Rothe, RN, WCC
Stephanie Sobczak, MS, MBA
Barb Beardsley, BSN, RN
Today’s Agenda
 Why Tracking and Trending is Important sharing from Barb
 How do download the AE Safely Reduce
Hospitalizations Tracking (“the Excel”) Tool
 How to Complete the Excel Tool
 Determining Your Readmission Rate
 Submitting your data
 Suggested Tasks
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From an Expert
Why Tracking and Trending Readmissions is so
important:
• You can’t improve if you don’t know how
much you need to improve.
• The drill down into your data will help you
focus on a few important things – rather than
everything
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Continued …
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Advancing Excellence
• Are you a member?
• Have you selected goals?
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Understanding how Rates are
Calculated
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4 Steps
1.
2.
3.
4.
Download and SAVE the Excel Spreadsheet Tool
“Safely Reduce Hospitalizations Rates” from the
Advancing Excellence website:
http://www.nhqualitycampaign.org/star_index.
aspx?controls=hospitalizationsidentifybaseline
Set up the Tool with your Information
Enter your baseline data (August, September)
Submit to Advancing Excellence site
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AE Tracking Tool
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Download Tool
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Use the Instruction Guide
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4 Steps
1.
2.
3.
4.
Download and SAVE the Excel Spreadsheet Tool
“Safely Reduce Hospitalizations Rates” from the
Advancing Excellence website:
http://www.nhqualitycampaign.org/star_index.
aspx?controls=hospitalizationsidentifybaseline
Set up the Tool with your Information
Enter your baseline data (August, September)
Submit to Advancing Excellence site
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Enter your information
Be prepared with the following:
1. Names of Acute Care Hospitals you receive
patients from
2. List Clinicians who order transfers to your
nursing home
3. List your Residents names
4. List each residents Medicare or other Insurance
plan
5. Average Daily Census; August and September
 Thiswith
information
INTERACT
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can be updated
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4 Steps
1.
2.
3.
4.
Download and SAVE the Excel Spreadsheet Tool
“Safely Reduce Hospitalizations Rates” from the
Advancing Excellence website:
http://www.nhqualitycampaign.org/star_index.
aspx?controls=hospitalizationsidentifybaseline
Set up the Tool with your Information
Enter your baseline data (August, September)
Submit to Advancing Excellence site
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Do this is the Drop Down List Tab
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Use Census Tab
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August Tab
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August Tab, Continued
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4 Steps
1.
2.
3.
4.
Download and SAVE the Excel Spreadsheet Tool
“Safely Reduce Hospitalizations Rates” from the
Advancing Excellence website:
http://www.nhqualitycampaign.org/star_index.
aspx?controls=hospitalizationsidentifybaseline
Set up the Tool with your Information
Enter your baseline data (August, September)
Submit to Advancing Excellence site
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Enter and Submit Data to AE
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How we will use the data
Advancing Excellence
will send us a monthly
summary spreadsheet
of the data you have
submitted.
We will calculate a
baseline for the
following measures:
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Best Practices for
Data Submission
• Always have two people, at least, trained to
do the process.
• Share the workload.
• Schedule the time needed to enter the data –
once per week is a good practice.
• Do your best to submit data on time.
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Quality Improvement Tool
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Aligning with QAPI
You can begin to document the project
1. Do the QAPI Self Assessment Tool – your
work in the INTERACT series can help close
gaps that you find. MetaStar QAPI Resources
http://www.metastar.com/web/Default.a
spx?tabid=573
2. Begin drafting the Goal Setting Worksheet
(page 37 – 38 of the QAPI Guide. This is a
living document that will change as your
learn more about your areas for
improvement.
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Tracking Tool
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QAPI Self-Assessment
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Goal Setting Worksheet
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Key Dates
Please start the process data reporting process
by October 11
Please have your spreadsheet uploaded to
Advancing Excellence by November 1
Next Webinar – October 30
Conducting Root Cause Analysis on
Readmissions and Transfers
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Recommended Action Items
Tracking & Trending Action Items
1. Download Hospital Rate Tracking
Tool from INTERACT site
2. Enter and submit baseline data
3. Determine team meeting schedule
4. Begin the QAPI Worksheet
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Oct 30
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On-Line Resources
Recorded Webinars available on:
Wisconsin Clinical Resource Center
https://wcrc.chsra.wisc.edu/
(Requires your WCRC Username and Password)
WHA Quality Center
http://www.whaqualitycenter.org/LearningOpportunities/INTERACTII.aspx
Other resources:
INTERACT Website
http://interact2.net/
MetaStar QAPI Resources
http://www.metastar.com/web/Default.aspx?tabid=573
Advancing Excellence – Safely Reduce Hospitalizations Tracking Tool (Data spreadsheet)
http://www.nhqualitycampaign.org/star_index.aspx?controls=hospitalizationsidentifybaseline
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References
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Contact Information:
Jody Rothe
MetaStar, Inc.
2909 Landmark Place
Madison, WI 53713
Phone number: 608-441-8271
www.metastar.com
[email protected]
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