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Introduction to Natural Language Processing

(Lecture for CS410 Text Information Systems) Jan 28, 2011

ChengXiang Zhai

Department of Computer Science University of Illinois, Urbana-Champaign

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Lecture Plan

• • • •

What is NLP? A brief history of NLP The current state of the art NLP and text management

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What is NLP? Thai:

เรา เล่น ฟุตบอล

How can a computer make

sense

out of this

string ? Morphology

- What are the basic units of meaning (words)?

- What is the meaning of each word?

Syntax Semantics Pragmatics

- How are words related with each other? What is the “combined meaning” of words? What is the “meta-meaning”? (speech act)

Discourse Inference

- Handling a large chunk of text - Making sense of everything 3

An Example of NLP

A dog is chasing a boy on the playground

Det Noun Aux Verb Det Noun Prep Det Noun Lexical analysis (part-of-speech tagging) Noun Phrase Noun Phrase Complex Verb Noun Phrase Semantic analysis Dog(d1).

Boy(b1).

Playground(p1).

Chasing(d1,b1,p1).

+

Scared(x) if Chasing(_,x,_).

Verb Phrase Sentence Verb Phrase Prep Phrase Syntactic analysis (Parsing) Scared(b1) Inference A person saying this may be reminding another person to get the dog back… Pragmatic analysis (speech act)

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If we can do this for all the sentences, then …

BAD NEWS: Unfortunately, we can’t. General NLP = “AI-Complete”

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NLP is Difficult!!!!!!!

Natural language is designed to make human communication efficient. As a result,

we omit a lot of “common sense” knowledge, which we assume the hearer/reader possesses

we keep a lot of ambiguities, which we assume the hearer/reader knows how to resolve

This makes EVERY step in NLP hard

Ambiguity is a “killer”!

Common sense reasoning is pre-required

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Examples of Challenges

Word-level ambiguity: E.g.,

– “design” can be a noun or a verb

(Ambiguous POS)

– “root” has multiple meanings

(Ambiguous sense)

Syntactic ambiguity: E.g.,

– “natural language processing”

(Modification)

• – “A man saw a boy

with a telescope

.

(PP Attachment)

Anaphora resolution:

“John persuaded Bill to buy a TV for

himself

.

” (himself = John or Bill?)

Presupposition:

“He has quit smoking.” implies that he smoked before.

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Despite all the challenges, research in NLP has also made a lot of progress…

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High-level History of NLP

• • • •

Early enthusiasm (1950’s): Machine Translation

Too ambitious

Bar-Hillel report (1960) concluded that fully-automatic high-quality translation could not be accomplished without knowledge (Dictionary + Encyclopedia) Less ambitious applications (late 1960’s & early 1970’s): Limited success, failed to scale up

Speech recognition

– –

Deep understanding in Real world evaluation (late 1970’s – now)

Story understanding (late 1970’s & early 1980’s) Knowledge representation

– –

Large scale evaluation of speech recognition, text retrieval, information extraction (1980 – now) Robust component techniques Statistical approaches enjoy more success (first in speech recognition & retrieval, later others) Stat. language models Current trend:

– – – –

Heavy use of machine learning techniques Learning-based NLP Boundary between statistical and symbolic approaches is disappearing. We need to use all the available knowledge Applications Application driven NLP research (bioinformatics, Web, Question answering…)

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The State of the Art

A dog is chasing a boy on the playground

Det Noun Aux Verb Det Noun Prep Det Noun POS Tagging: 97% Noun Phrase Noun Phrase Complex Verb Noun Phrase Verb Phrase Prep Phrase Parsing: partial >90%(?) Semantics: some aspects - Entity/relation extraction - Word sense disambiguation - Anaphora resolution Sentence Verb Phrase Speech act analysis: ???

Inference: ???

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Technique Showcase: POS Tagging

Training data (Annotated text)

This sentence serves as an example of

Det N V1 P Det N P

annotated text…

V2 N

“This is a new sentence”

Consider all possibilities, and pick the one with the highest probability POS Tagger

This is a new sentence

Det Aux Det Adj N

This is a new sentence

Det Det Det Det Det … … Det Aux Det Adj N … … V2 V2 V2 V2 V2

(

Method 1: Independent assignment

1 ,...,

Most common tag

t p t w

1  

i k

  1

i p t k

) ( 1

i

 1 )

Method 2: Partial dependency

k

)

w 1 =“this”, w 2 =“is”, …. t 1 =Det, t 2 =Det, …,

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Technique Showcase: Parsing

S

Grammar Lexicon

S

NP NP VP

Det BNP NP

NP

BNP

BNP NP PP N VP

VP

VP

PP

V Aux V NP VP PP P NP

1.0

… 1.0

0.3

0.4

0.3

Generate

V

Aux chasing

is N

N

N

dog boy Det Det playground

 

P

the a on

0.01

0.003

… …

Det

A

Det

A

NP NP BNP N

dog

N S BNP

dog

Aux VP VP V

Probability of this tree=0.000015

is chasing

NP

a boy

P

on

PP NP

the playground

Aux

is

VP V

Choose a tree with highest prob….

NP PP

chasing

NP P NP

a boy on

Can also be treated as a classification/decision problem…

the playground roller skates

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Semantic Analysis Techniques

Only successful for VERY limited domain or for SOME aspect of semantics

E.g.,

Entity extraction (e.g., recognizing a person’s name): Use rules and/or machine learning

Word sense disambiguation: addressed as a classification problem with supervised learning

Sentiment tagging

Anaphora resolution … In general, exploiting machine learning and statistical language models…

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What We Can’t Do

• •

100% POS tagging

– “He turned off the highway.” vs “He turned off the fan.” •

General complete parsing

– “A man saw a boy with a telescope.”

Deep semantic analysis

– Will we ever be able to precisely define the meaning of “own” in “John owns a restaurant.”?

Robust & general NLP tends to be “shallow”, while “deep” understanding doesn’t scale up …

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Major NLP Applications

• • • • •

Speech recognition: e.g., Auto telephone call routing Text management

Text retrieval/filtering

– – – –

Text classification Text summarization Text mining Query answering Our focus Language tutoring

Spelling/grammar correction Machine translation

Cross-language retrieval

Restricted natural language Natural language user interface

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NLP & Text Management

Better NLP => Better Text Management Bad NLP => Bad Text Management?

Robust, shallow NLP tends to be more useful than deep, but fragile NLP. Errors in NLP can hurt text management performance…

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How Much NLP is Really Needed?

Tasks Dependency on NLP “Easier” & More “workarounds” Classification/ Retrieval Summarization/ Extraction/ Mining Translation/ Dialogue Question Answering

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Workaround Example I: ELIZA

ELIZA plays the role of a therapist How does it work?

Person

: Men are all alike.

ELIZA

: In what way?

Person

: They're always bugging us about something or other.

ELIZA

: Can you think of a specific example?

Person ELIZA

: Well, my boyfriend made me come here.

: Your boyfriend made you come here?

Person

: He says I'm depressed much of the time.

ELIZA

: I am sorry to hear that you are depressed.

Person

: It's true. I am unhappy.

ELIZA

: Do you think coming here will help you not to be unhappy?

Person

: I need some help, that much seems certain.

ELIZA

: What would it mean to you if you got some help?

Person

: Perhaps I could learn to get along with my mother.

ELIZA

: Tell me more about your family

Heuristic rules based on Keyword matching!

I remember X => Do you often think of X?

always =>

E.g.,

Can you think of a specific example?

It keeps the dialogue going on, but NEVER makes any claim!

Person A breakdown example:

: Failure is the mother of success.

ELIZA

: Tell me more about your family

No NLP, but useful. Perhaps we should call this NLP?

Statistical NLP often has a similar flavor with “SOFT” rules LEARNED from data

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Workaround Example II: Statistical Translation

Learn how to translate Chinese to English from many example translations

Intuitions: - If we have seen all possible translations, then we simply lookup - If we have seen a similar translation, then we can adapt If we haven’t seen any example that’s similar, we try to generalize what we’ve seen

All these intuitions are captured through a probabilistic model

English Speaker

P(E)

English Words (E) Noisy Channel Chinese Words(C)

P(C|E)

Translator

P(E|C)=?

English Translation

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So, what NLP techniques are most useful for text management?

Statistical NLP in general, and statistical language models in particular The need for high robustness and efficiency implies the dominant use of simple models (i.e., unigram models)

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What You Should Know

• • •

NLP is the basis for text management

– –

Better NLP enables better text management Better NLP is necessary for sophisticated tasks But

– – –

Bad NLP doesn’t mean bad text management There are often “workarounds” for a task Inaccurate NLP can even hurt the performance of a task The most effective NLP techniques are often statistical with the help of linguistic knowledge

The challenge is to bridge the gap between NLP and applications

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