Transcript Communication

English Teacher
MISCIA ROBERTA
presents:
Bla, bla, bla!
?!
Latinate Derivation:
The term“Communication” derives from
A Latin adjective: “communis ” that
means “in common”, i.e. something
that people share.
To share is to make friends.
Speaking is
a “game” of reciprocal
influence
Wrong model
Correct model
Forms of Communication
VERBAL/NON VERBAL/PARAVERBAL
We can speak through:
WORDS
OUR VOICE
THE BODY
EMOTIONS
Thinking “in motion ”:
the poles of communication
SENDER
He/she
who
starts
the conversation
MESSAGE
What
he/she
says
RECEIVER
The
person
who
receives
the
message
The purpose of communication
Communication is always
oriented towards a
target:
REACH THE RECEIVER
THROUGH A CANAL
WITHIN A CONTEXT.
This process is called:
FEEDBACK
BASIC QUESTION:
Why do we speak?
a) to
inform
b) to
persuade
c) to
entertain people
MIND MAP
Thinking in motion
Visual supports:
facial expressions
How to
organize
words to win
the
audience’s
attention
The voice and
its secrets
Speaking
The body
language
The storm of emotions
How communication works:
Any speech act defines
the sender and the receiver’s roles:
a) the sender sends a message with
his/her body and voice,
b) the receiver perceives and
interprets it, by means of a canal,
c) at last the receiver decides what
to answer (feedback).
The standard iter of
communication
Senders:
want to communicate 100%
They manage to
communicate
70%
Receivers:
receive 50%
They understand 20%
They remember 10%
3 rules to succeed:
1. To be a good speaker is not to be brilliant
but to be able to convince the listener to
do what I intend to communicate.
2. To communicate well I must be
able to control my body, my voice,
my face expressions, the words,
in short, all my reactions.
3. Before speaking, I must concentrate on
my goals, on the receiver’s point of view
and on his/her possible objections.
The ‘What’ and the ‘How’
of communication
The canals of communication:
Verbal 7%:
The words we use
Paraverbal 38%:
The voice we use
Non verbal 55%:
Our body
Non verbal
communication
Facial expressions: match adjectives and photos:
thoughtful
sweet
funny
serious
happy
Our face has got 187 muscles. People say that the face is the
mirrow of the soul, this is quite true, considering that it is really
difficult to mask negative sentiments, like: anger, fury, but also
other positive ones, like joy or surprise. A person who shows a
smile or is happy, while speaking, will certainly result nicer than
another one whose face looks cold or indifferent.
The body language
“The language of the body is the key to
get to the soul”
(K.S. Stanislavskij)
Also the choice of colours
says something
about the way we are!
Also a photo can “speak”…
Which words would you match
with it?
Horizon
Vastness
Colours
Harmony
Fire
Freedom
God
Creation
Serenity
Life
Sunset
Eternity
Joy Beauty
Greatness
Island Dream
Visual Communication
Read an icon:
•What does the picture show?
•How many people can you see?
• Are they all men?
•Who are they?
•Where are they?
•What is Jesus doing with his hands?
•Which colour is dominant? Why?
•What can Jesus be saying to his
apostles?
• Who is the figure in the background
who is not eating with the others? Why
is he in the shadow?
The origin of gestures
Studies and research prove the existence of present gestures also in ancient
times. The Romans, for example, were the first to use their thumb standing
up or going down to indicate their final verdict towards the gladiators in the
arena of the Colusseum, that was death or life.
Another gesture of common usage is to say ‘No’ with our head, by turning it
right and left. This gesture seems to derive from the baby’s gesture to
refuse the maternal bosom. Other gestures, instead, belong to different
cultures and they get different meanings according to the contexts in which
they are expressed.
The English ethnologist, Desmond Morris, has classified gestures as
follows:
- innate, such as as a smile or a cry,
- open, such as the crossing of our fingers,
- assimilated, that is to say, copied by other individuals,
- learnt, by means of a process of direct observation,
- expressive, such as a smile or a grimace,
- mimic, by means of which we try to imitate actions or objects;
- symbolic, by which we try to communicate ideas or states of mind.
Non verbal Communication
The capacity to communicate with other individuals of the
same species is a characteristic which does not simply
belong to people, but also to animals.This kind of language,
apparently more primitive, can express emotions and
sentiments, communicate orders or exhortations, accompany
words increasing their connotation, effectively replace
entire speeches.
As Sigmund Freud said:
“No human being can keep a secret. If his/her lips are
silent, the tips of his/her fingers speak; they betray the
message he/she intends to convey ”.
Our gestures can be intentional, which means born by the
will to communicate some information to the observer, or
they can be fortuitous, that means the unconscious
expression of emotions or clues of a situation that the
observer must catch and interpret.
UDA: COMMUNICATION