LOGO Enterprise Communication Yeastar Technology Co., Ltd.

www.yeastar.com

Yeastar – IP PBX

Embedded Hybrid IP-PBX

MyPBX Technical Training

1

Introduction

2

Basic settings

3

Advanced settings

4

Solution

MyPBX – Embedded Hybrid IP PBX

300 users 60 concurrent calls Call recording 100 users 15 concurrent calls E1 /T1 trunk 100 users 22 concurrent calls MyPBX Standard 30 users 8 concurrent calls MyPBX SOHO MyPBX Enterprise M1 MyPBX E1 MyPBX Pro MyPBX Enterprise M2 MyPBX E1 Plus

Introduction- Modules

You start with the MyPBX main-board and then just plug-in FXS, FXO, GSM, UMTS(3G) and BRI modules as your project needs. Below are modules that can be used in MyPBX.

Module Types O2 Module S2 Module SO Module GSM Module UMTS Module BRI Module Pictures Ports MyPBX SOHO MyPBX Standard MyPBX Pro MyPBX E1/ E1 Plus MyPBX Enterprise 2 FXO √ √ √ √ √ 2 FXS √ √ √ √ √ 1 FXO 1 FXS √ √ √ √ √ 1

X

√ √

X

√ 1

X

√ √

X

√ 2 BRI √ √ √

X

√

Introduction- Modules

FXO

: Analog trunk ports, one module supports two trunk ports.

FXS

: Analog extension ports, one module supports for two extension ports.

SO

: SO module is a combined module with one FXS port and one FXO port. This module can help you to get lifeline port.

GSM

: GSM trunk port

UMTS (3G)

:3G trunk port

BRI

: ISDN BRI trunk ports. One BRI module supports for two BRI ports.

One BRI port supports for 2 B channels.

MyPBX SOHO – SMBs & Home Office Users External View Internal View Product Name MyPBX SOHO Specification 30 SIP Extensions 8 4 1 Concurrent Calls Telephone Interfaces LAN Port Remark 4 telephone interfaces means: a) max. 4 analog ports (FXS&FXO) b) max. 4 ISDN BRI ports

Power LED MyPBX SOHO – SMBs & Home Office Users Ethernet LED Phone lines LED Face Plate System LED RJ11 Port (for phones) Power Port Rear Plate RJ45 Port (for Ethernet) Reset Key

MyPBX Standard – Small IP PBX Phone System External View Product MyPBX Standard Specification 100 22 16 SIP Extensions Concurrent Calls Telephone Interfaces 1 LAN Port 1 WAN Port Internal View Remark 16 Telephone Interface： 1）Max.

16 FXS&FXO) 2）Max. 8 3）Max. 4 4）Max. 4 analog ports( BRI ports GSM ports UMTS ports

MyPBX Standard – Small IP PBX Phone System Power LED Ethernet LED Phone lines LED System LED RJ11 Port (for phones) Face Plate WAN Port (RJ45) Power LAN Port (RJ45) Reset Key Rear Plate

MyPBX Pro – Small IP PBX Phone System External View Internal View Product MyPBX Pro Specification 100 22 SIP Extensions Concurrent Calls 16 Telephone Interfaces 1 LAN Port 1 WAN Port Remark 16 Telephone Interface 1）Max.

16 2）Max. 8 3）Max. 8 analog ports BRI ports GSM ports 4）Max. 8 UMTS ports

■ Differences between MyPBX Pro and MyPBX Standard：1）MyPBX Pro is 1U Rack Mount metal case; 2） MyPBX Pro can supports 8 GSM or 8 UMTS ports.

MyPBX Pro – Small IP PBX Phone System Power LED Ethernet LED Phone lines LED System LED Face Plate RJ11 Port ( for phones) For Antennas WAN Port (RJ45) Power 1U 19’’ LAN Port(RJ45) Reset Key Rear Plate

MyPBX E1 - Small IP PBX Phone System External View Internal View Product MyPBX E1 Specification 100 15 SIP Extensions Concurrent Calls 1 E1/T1/J1 Port 8 Telephone Interfaces 1 LAN Port 1 WAN Port Remark 8 Telephone Interfaces： Max. 8 analog ports (FXS&FXO)

MyPBX E1 - Small IP PBX Phone System Power LED Ethernet LED Phone Lines LED System LED E1/T1 LED RJ11 Port ( for phones) E1/T1 Port Face Plate WAN Port (RJ45) Power LAN Port(RJ45) Reset Key Rear Plate

MyPBX E1 Plus– Small IP PBX Phone System External View Internal View Product MyPBX E1 Plus Specification 100 15 SIP Extensions Concurrent Calls 1 E1/T1/J1 Port 8 Telephone Interfaces 1 LAN Port 1 WAN Port Remark 8 Telephone Interfaces Max. 8 analog ports (FXS&FXO)

MyPBX E1 Plus – Small IP PBX Phone System Power LED Ethernet LED Phone Lines LED System LED E1/T1 LED Face Plate RJ11 Port (for phones) E1/T1 Port WAN Port (RJ45) Power 1U 19’’ LAN Port(RJ45) Reset Key Rear Plate

MyPBX Enterprise – Medium sized IP PBX Product MyPBX Enterprise External View M1 M2 Model Specification 300 60 SIP Extensions Concurrent calls 1 8 E1/T1 Port telephone interfaces 1 1 LAN port WAN port 300 60 SIP Extensions Concurrent calls 8 1 Telephone interfaces LAN port 1 WAN port Internal View Remark 1) 8 Telephone Interfaces Max. 8 analog ports (FXS&FXO) or max. 4 GSM ports or max . 4 UMTS ports or max. 8 ISDN BRI ports; 2) The only difference between M1 and M2 is M1 has E1/T1 port but M2 doesn’t have it.

3) Call Recording – available.

MyPBX Enterprise – Medium sized IP PBX Power LED System LED Phone Lines LED Face Plate RJ11 Port (for phones) For Antennas WAN Port (RJ45) Reset Key Power 1U Rear Plate E1/T1 Port 19’’ LAN Port(RJ45)

MyPBX Series Comparison

MyPBX SOHO

Dimension& Weight Analog ports(MAX) PRI ports (E1/T1/J1) GSM ports(MAX) 193x153x30mm(0.5 Kg) 4 0 0 UMTS BRI 0 4 Ethernet ports 1 LAN CPU RAM ROM Hard Disk User(MAX) Concurrent calls (MAX) Voicemail & Recording Protocol BF533 400 MHz 64 MB 512 MB N/A 30 8 4000min SIP

MyPBX Standard

280x175x33mm (0.7 Kg) 16 0 4 4 8 1 LAN 1 WAN BF537 600 MHz 128 MB 512 MB N/A 100 22 4000min SIP, IAX, T.38

MyPBX Pro

280x175x33mm (2.5 Kg) 16 0 8 8 8 1 LAN 1 WAN BF537 600 MHz 128 MB 512 MB N/A 100 22 4000min SIP, IAX, T.38

MyPBX E1

280x175x33 mm (0.6Kg) 8 1 0 0 0 1 LAN 1 WAN BF561 600 MHz 128 MB 512 MB N/A 100 15 4000min

MyPBX Enterprise

440x200x45 mm (3.5Kg) 8 1 4 4 8 1 LAN 1 WAN TMS320C6A8168ACYG (dual core) 1 G MHz 1 GB 512 MB 500 GB(Optional) 300 60 Depends on Hard disk SIP, IAX, T.38

SIP, IAX, T.38

Task

Here is the requirement from a customer, can you please recommend him a most suitable MyPBX model?

There are 50 workers, 7 PSTN lines, 2 GSM trunks, a legacy fax machine must be reserved to receive and send faxes.

Please check which model of MyPBX is the best choice and what are the necessary modules.

MyPBX Technical Training

1

Introduction

2

Basic settings

3

Advanced settings

4

Solution

MyPBX quick start guide

Basic settings of MyPBX

2.1 Warming up 2.2 Logical configuration steps in WEB GUI

2.2.1 Network & System settings 2.2.2 Extensions 2.2.3 Trunks 2.2.4 Outbound Calls 2.2.5 Inbound Calls 2.2.6 Other settings 2.2.7 Security

Basic settings – Warming up

2.1 Warming up – Part 1

 Unpack your MyPBX – don’t power on  Unscrew the case of the MyPBX and insert the module cards according to your requirements

Attention: Please ensure that the pins are aligned and the module is inserted correctly.

Please check the ‘MyPBX Operation Instructions’ on the next page.

Introduction– Operation Instructions

Introduction– Operation Instructions

Basic settings – Warming up

Let’s see how to connect Switch, IP phones, router and MyPBX in a same network.

Basic settings - Warming up

2.1 Warming up – Part 2

Power on your Laptop/PC and log in Set the Nic (Ethernet Port) of your Laptop/PC to match the telephone system subnet.

Example: Set the Nic IP Address to 192.168.5.XXX and set the Subnet Mask to 255.255.255.0

Turn on the MyPBX and wait until system initialized correctly, which will cost few minutes. Once the RUN LED flickers in green light, then it means the system is working normally.

Open your browser and go to http://192.168.5.150

Basic settings - Warming up

Login web GUI and change a new IP address Factory default IP address: 192.168.5.150

Default username: admin Password: password

Basic Settings - Logical steps

2.2 Logical steps – Overview

Basic Settings – System & Network

2.2.1 System and network setting

Step 1 Change a new IP address for MyPBX Step 2 Change Date and Time for MyPBX Step 3 Change a new password for the web GUI Step 4 Download the system prompts for MyPBX

Basic Settings – System & Network

2.2.1 Step 1

Change a new IP address for MyPBX

Basic Settings – System & Network

2.2.1 Step 2

Change Date and Time

Basic Settings – System & Network

2.2.1 Step 3

Change a new password for the web GUI

Basic Settings – System & Network

2.2.1 Step 4

Download the system prompts for MyPBX

Basic Settings – Extensions

2.2.2 Extensions

Step 5 Change the extension preferences Step 6 Setup analog and SIP extensions Step 7 To quick configure the IP phones through phone provisioning

Basic Settings – Extensions

2.2.2 Step 5

Change the extension preferences

Basic Settings – Extensions

2.2.2 Step 6

Setup FXS and SIP extensions

Basic Settings – Extensions

2.2.2 Step 7

To quick configure quantity IP phones through phone provisioning

Basic Settings - SIP extension

Register SIP extension - Manually

Basic Settings – SIP extension

Basic Settings – Trunks

2.2.3 Trunks - Step 8

Setup various kinds of trunks

Basic Settings – Trunks

Configure PSTN trunk

Basic Settings – Trunks

Configure E1/T1 trunk

Basic Settings – Trunks

Configure ISDN BRI trunk

Basic Settings – Trunks

Configure GSM trunk

Basic Settings – Trunks

Configure SIP trunk

Basic Settings – Outbound Route

2.2.4 Outbound route - Step 9

Setup outbound routes

Basic Settings – Outbound Route

phone number To match pattern No Check the next route Yes Transform digits Send to destination trunk Input numbers – The numbers dialed through phones Pattern - Special characters have special meanings Transform digits – Copy from input / Remove / Insert digits Send to destinations - Send to different trunks / branch offices

Basic Settings – Outbound Route

Dial Pattern examples

Dial pattern will match from the beginning to the last one We can choose different trunks for different calls For 911, we can choose PSTN For Local 7 digits calls, we might choose BRI or GSM For Long Distance calls, we can choose VoIP trunk

X

: Any Digit from 0-9

Z N

: Any Digit from 1-9 : Any Digit from 2-9

[12345-9]

: Any digits in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The ‘

.

’ character will match any remaining digits. For example, 9011.

will match any phone number that starts with 9011, excluding 9011 itself.

Basic Settings – Incoming Calls

2.2.5 Incoming calls

Step 10 Setup business hours Step 11 Upload or customize prompts Step 12 Setup IVR Step 13 Setup call queue Step 14 Setup ring groups Step 15 Setup DISA Step 16 Setup conferences Step 17 Setup inbound routes

Basic Settings – Incoming Calls

2.2.5 Incoming call - Step 10

Setup business hours

Basic Settings – Incoming Calls

2.2.5 Incoming call - Step 11

Upload or record prompts

Basic Settings – Incoming Calls

2.2.5 Incoming call - Step 12

Setup IVR Play IVR prompt and wait for key No Key Press?

No Reach Repeat count?

Yes Wait for Key time out Yes Valid key?

Yes Key event destination No Time out destination Invalid destination

Basic Settings – Incoming Calls

2.2.5 Incoming call - Step 13

Setup call queue

Basic Settings – Incoming Calls

2.2.5 Incoming call - Step 14

Setup ring groups

Basic Usage – Logical Steps

2.2.5 Incoming call - Step 15

Setup DISA

Basic Settings – Incoming Calls

2.2.5 Incoming call - Step 16

Setup Conference

Basic Settings – Incoming Calls

2.2.5 Incoming call - Step 17

Setup inbound routes

Basic Settings – Incoming Calls

2.2.5 Incoming call -

Step 17 Setup inbound routes Input Check Next rules No No Match Resource?

Yes Match caller ID / DID Yes Mobility extension Yes No Match business hours No Match holiday No Go to non-office destination Yes Yes Give Dial Tone Go to configured destination Go to holiday destination

Basic Settings – DID

Phone Number: 13806048464 Caller E1 5503301 5503302 5503303 5503304 5503305 5503306 5503307 5503308 5503309 501 502 503 504 505

Basic Settings – Others

2.2.6 Other settings

Step 18 Setup feature codes Step 19 Setup SIP settings Step 20 Setup voicemail Step 21 Setup music on hold

Basic Settings – Others

2.2.6 Other settings – Step 18

Setup feature codes # + Ext.

*1 *2 *02 *3 *03 *4 *04 *5 *6 *70 *71 *071 *72 *072 *73 *073 *74 *074 *75 *075 Leave voice message One touch record Read voice message Voicemail Main Menu Attended transfer Blind transfer Pick up the call Pick up a specific extension Intercom Parking call Reset to defaults Note: When reset to defaults, the call forward default value will be 1) Always forward: Disable 2) Busy forward to voice mail: Enable 3) No answer forward to voice mail: Enable 4) Do not disturb: Disable Enable always forward Disable always forward Enable busy forward Disable busy forward Enable no answer forward Disable no answer forward Forward to number(*74+phone number) e.g.: *74501, it will forward the call to extension 501.

Forward to Voicemail Enable do not disturb Disable do not disturb

Basic Settings – Others

2.2.6 Other settings – Step 18

Setup feature codes

Basic Settings – Others

2.2.6 Other settings –

Step 19 Setup SIP settings

Basic Settings – Others

2.2.6 Other settings – Step 19

Setup SIP settings

Basic Settings – Others

2.2.6 Other settings – Step 19

Setup SIP settings

Basic Settings – Others

2.2.6 Other settings – Step 20

Setup voicemail

Basic Settings – Others

2.2.6 Other settings – Step 21

Setup music on hold

Basic Settings – Security

2.2.7 Security

Step 22 Setup IP restriction on extensions page Step 23 Firewall settings Step 24 Backup and Restore

Basic Settings – Security

2.2.7

Security- Step 22

Enable IP Restriction for extensions For local extensions For remote extensions

Basic Settings – Security

2.2.7 Security – Step 23

Firewall & Blacklist are available Sip attack packets

Firewall Hacker

Our MyPBX can detect that huge amount SIP packets in short time is an abnormal for a SIP station. MyPBX will add the IP address of the host, which send too many SIP packets in a very short time, into blacklist automatically.

Once the IP being added into blacklist, the host will not be able to send any packets to MyPBX unless the administrator deletes the IP from blacklist manually. The normal SIP packets speed can be defined on IP blacklist rule section. Sometimes, when the IP phone subscribe a lot BLF status on their phone, the operator's IP phone for example, it will send a lot SIP packets as well. Then MyPBX might add the normal SIP extension into blacklist by mistake as well. Therefore we need to define white list by adding common rules to accept trusted network/hosts.

Basic Settings – Security

2.2.7

Security- Step 23

Firewall configurations

Basic Settings – Security

2.2.7 Security – Step 24

Backup and restore

General Limitations

General limitations

General Limitations of MyPBX

MyPBX Technical Training

1

Introduction

2

Basic settings

3

Advanced settings

4

Solution

Advanced Settings – Call control 3.1 Call control – Option 1 Only the selected extension can dial out

Advanced Settings – Call control 3.1 Call control – Option 2 Setup a password for the outbound route

Advanced Settings – Call control 3.1 Call control – Option 3 Setup PIN user for the outbound route

Advanced Settings – Call recording 3.2 Call Recording – only available in MyPBX Enterprise Note that you need a hard disk installed in MyPBX before you can enable the call recording feature. Below are suggested hard disk: (Seagate)500G ST9500325AS 5400RPM 8MB SATAII interface laptop hard-disk (Seagate)500G ST9500420AS 7200RPM 16MB SATAII interface laptop hard-disk (Seagate)320G ST9320325AS 5400RPM 8MB SATAII interface laptop hard-disk

Advanced Settings – Call recording 3.2 MyPBX Enterprise- Recording Interface for administrator

Advanced Settings – Recording 3.2 MyPBX Enterprise- Recording Interface for extension users

Advanced Settings – Firmware Upgrade 3.3 Update firmware in MyPBX through two ways: HTTP & TFTP

Advanced Settings – Auto Provision 3.4 MyPBX act as an Auto Provision server

Get configurations files from MyPBX

Advanced Settings – Call through Outlook 3.5 Call out through Outlook contacts

Task – Establish a small network

MyPBX Technical Training

1

Introduction

2

Basic settings

3

Advanced settings

4

Solution

Solutions– Remote extension 4.1 Remote working solution

Solutions– Remote office 4.2 Remote office solution

Solutions– Traditional PABX 4.3 Connect MyPBX with traditional PABX You may note that we can connect using BRI or PRI channels as well

Solutions – Skype Connect 4.4 Connect MyPBX to Skype world