Transcript IMPACT - Cedefop

I M P A C T -Integrating Migrants through the
Provision of Adaptability and Competence Training
Advising third-country nationals - A
training resource for EU Employment
and Careers Services
Ms Ljaja Sterland, NIACE, UK
The Impact Project is part-funded by
the European Integration Fund
IMPACT (2008-2010) context
Employers’ reliance on migrant workers – EU
and Third Country Nationals
Low employment / High underemployment
rates of migrants in the EU
Poor recognition of skills and qualifications
Little access to services and systems/Varying
quality of services and systems
Ongoing need for skilled labour
Context
ASSET UK (2002-2005)
http://archive.niace.org.uk/projects/ASSET-UK/Default.htm
or
http://www.rose.nhs.uk/SiteCollectionDocuments/assetman
_1_.pdf
Progress GB (2005-2008)
http://archive.niace.org.uk/Research/ASR/Projects/Progress
-GB.htm
IMPACT (2008-2010)
http://www.niace.org.uk/current-work/impact
IMPACT (2008-2010)– the partners
Transnational co-operation Partners
Austria – Beratungszentrum
Germany – Tür an Tür
Italy – Euroqualità
Netherlands – City of Groningen
UK – NIACE
IMPACT - objectives
To work with:
Local authorities
Mainstream employment services
To develop:
Methods to recognise and validate skills and
qualifications
To promote:
Social and vocational integration of migrants
IMPACT – 5 main activities
1.Research - to establish the numbers, characteristics, including the
employment situation, of third-country nationals in the five localities.
2.Activities to:
• promote the project by engaging with key local stakeholders to share
their experiences of the issues;
• recruit employment advisors to take part in the project (100); and
• recruit migrants who were third-country nationals to take part in the
project (250).
3. Using their expertise, partners worked with employment advisors and
migrants to demonstrate skills audit and skills validation methods.
4. Training programmes for staff involved in employment support were
developed and piloted in each country.
5. A training resource for use in EU countries was developed bringing
together experiences and case studies from the five localities.
Work with managers and practitioners
in employment services
Aims of training:
• To develop a greater awareness of the definition
and circumstances of third-country nationals.
• To consider the education, training and
employment advice needs of third-country
nationals.
• To consider some helpful approaches we can use
to meet the education, training and employment
advice needs of third-country nationals.
Work with managers and practitioners
in employment services
Approach:
• Group training sessions for practitioners and 1: 1
demonstration
• Ongoing support (over the telephone, team
meetings)
• Evaluation of outcomes/experience
• Produce a draft resource toolkit for the training
• Pilot/evaluate in group training sessions
• Finalise resource toolkit for the training
IMPACT – the toolkit
• Awareness of the needs of third country
nationals
• Intercultural competence
• Approaches to learning and employment
• Awareness of skills and qualifications gained
in other countries and their assessment
(mapping/recording of education and work
history; qualifications
assessment/validation; skills assessmenttests and workplace activities; skills gaps;
action plan)
Outcomes for staff from Employment and
Advice Agencies
•Gained understanding of the skills assessment
methods
•How to explore competences of clients
•More intercultural understanding and skills
•When/how to make appropriate referrals to
other agencies
•How to create an atmosphere of trust when
advising TCNs
Other outcomes
• In Leicester the IMPACT training module is being used
as part of the induction for all new staff working in
the Multicultural Access Centres and as part of
Continuous Professional Development for existing
staff.
• Increase in allocation of time that advisers can spend
with clients with complex needs
• In Bavaria, ‘Future Workshops’ have been held with
Employment Advisers and Clients.
• In Groningen, reorganisation of the Employment
Service towards more integrated model
Feedback from Employment Advisers
attending piloting of the resource
•Highlights the complexity of eligibility and
individual circumstances and barriers
•Need for up to date and accessible information
•Need for training to introduce the resource so
that it can be used more effectively
•A buy-in from service managers to secure
resources – time with clients., funding (e.g. for
interpreting/qualifications translations,
assessment
Ljaja Sterland
NIACE Associate
[email protected]
The Impact Project is part-funded by
the European Integration Fund