Transcript to students - Lone Star College System

Student Engagement:
Retention, Persistence
& Success
Lone Star College-North Harris
www.lonestar.edu/departments/president/NASPA0311.ppt
Steve Head
President
March, 2011
Lone Star College-North Harris
Spring 2011 - 16,700 students
38%
32%
20%
5%
5%
Hispanic
Black
Anglo
Asian
International
80% Low income
80% First generation in college
How We Think of Retention,
Persistence & Success
• Connection
• Entry
• Progress
• Completion
Retention Starts at the Connection
• Destination College
• Outreach and Marketing
• SOAR
(Student Outreach and Recruiting)
• Developing College Going Culture
• ABE, GED, ESL transitions
• Community involvement
• Parental engagement
Connection
Black Male Summit
Dia de la Familia
Latina Conference
Pre-K Day
Destination College
Hispanic Male Summit
Open House
Women’s Conference
The First Year Experience
COMPREHENSIVE STUDENT SUCCESS MODEL
P-K to High
School
Outreach
Marketing
High School
Outreach
Bridge Programs
Dual Credit
Early College, etc.
Destination
College
Link to
Task Force
Marketing,
Community
Outreach
Link to
Task Force
Eng., Math,
Biology
Policy
Review
After
First
Day
Of
Class
ADVISORS
Academic
Support
Enrollment
Process
Individual/Group
Orientation
Advising Session
Apps,
Assessment,
Financial Aid
Link to
Task Force
Link to
Task Force
Early/
Student
Success
Initiatives
Repeaters
Intervention
Teaching and
Learning Center
Student Activities
EDUC 1300
Career
Counseling
Link to
Task Force
AtD
FoE
Visioning
Registration
Link to
Task Force
Special
Initiatives
Gates
State
Initiatives
Advising –
Next Term
Registration
Link to
Teaching and
Learning
Center
SEA CENTER
After
First
Term
Transition to
Dvision
Counselors or
Advising Center
First
Day
Of
Class
Destination College
SOAR
• Recruiters
• Outreach events
• College Application
• Elementary/Middle
school Visits
• Open House
• Bridge to College
• Summer Bridge
• Dual Credit
• Campus Visits
• Shared Counselors
• Early College
• Accelerated College
Program
• Black Male Summit
• Latina Summit
• Hispanic Male Summit
Admissions Process
Financial Aid
Mandatory
Orientation
EDUC 1300
ADVISORS
Intrusive Advising
LSC-North Harris College Connections
Student Outreach
Enrollment Management
Review and Assessment of
Effectiveness
Teaching and Learning Center
Referrals
Math, English, Bio Labs
Internal
CCSSE
SENSE
Supplemental Instruction
Communication
FoE
Student Involvement
Visioning Process
Summits
AtD
Academic Support
Student
Success
Learning
Framework
No Late Registration
Mandatory
Orientation
EDUC 1300
Division Specific
Initiatives
Teaching and Learning Center
Early Intervention
System
Early Alert Referral
SEA Center - Success
Encourages Achievement
Success Coaches
Open Computer Lab
Tutoring Services
Content Area - Targets
high enrollment/high
attrition courses
Writing Center
Math Lab
Biology Learning Center
Tutoring
Lab assistance
Anatomy & Physiology
Majors & Non-Majors
Instructional Assessment
Summer Bridge with
Mentoring
Supplemental Instruction
•English
•History
•Government
•Philosophy
•Sociology
•Psychology
•Economics
•Geology
•Chemistry
•College Algebra
• Nursing Transition
Remediation Plan
MENS (Math, Engineering,
and Natural Science)
• Repeaters
• Advising
• Career and Technology
Division (CTD) Advisor and
Tracking Database
• Medical & Health Sciences
Pre-Professional Program
• Honors Program
• Division counselors
Workshop Series
Advising/
Counseling Center
• Academic Advisor
• Undecided Majors
• Crisis-Personal Counseling
• Career Counseling and
Exploration
• Workshop Series
• Community Resources and
Referrals
• Disability Services
Assistive
Technology Lab
• Access services for students
with disabilities and faculty
to utilize specialized ADA
approved software and
hardware
• Alternative formatting
• Magnification
• Scribes
• Tutoring
Student Support
Services
•Focus on student success
•Friendly, college
environment
•Intrusive advising
•Student activities
•Child care
•Financial assistance
•Listening/talking
Goal: Graduation and/or
College Transfer
Advising System
Academic Advisor
Activity matrix
 Selection of FTIC cohort
 One-on-one advising
 Weekly contact
 Training sessions
 Veterans, Disabilities
 Increases retention and persistence!
LSC–North Harris Measurable Minimum Performances for Advisors
• Establish list of FTIC students
Ongoing throughout semester
• One-on-one personal contact with each cohort student at
least twice per semester
Ongoing
• Resource material given to each cohort member
During initial meeting/orientation
• Provide information on financial aid, LSC scholarships, and
other scholarships at fastweb.com
During initial meeting
• Place FTIC holds on cohort
After Official Day of Record
• Retain FTIC hold at end of semester if GPA less than 2.0
After Official Day of Record
• E-mail cohort twice monthly
Ongoing
• Phone calls to all cohort students twice per semester
Ongoing
• Written correspondence (postcards, letters) to students’
home addresses
By Official Day of Record
• Student-initiated meetings to discuss academic progress
after receiving communications about “W” dates and
student success
By eighth week of semester
• Degree plan (EVAL) for each student at 2nd or subsequent meeting Prior to next registration
• Schedule 2 college-wide FTIC orientations and daily ongoing
orientation sessions
Prior to start of registration
• Aid in off-campus advising and recruitment of FTIC students at
local high schools
As needed
• Attend professional development meetings/conferences
As needed
• Gather, calculate, and document information for final FTIC report
After Official Day next semester
•
Advisors and Persistence Rates
100%
93%
90%
84%
81%
77%
80%
69% 68%
72%
72%
74%
73%
72%
71%
70%
60%
FTIC LSC-NH
50%
LSC-NH Students
LSCS
40%
30%
20%
10%
0%
FA/08 to SP/09
FA/09 to SP/10
FA/10 to SP/11
Average
Advisors and Completion Rates
Completion Rate
FTIC LSC-NH
LSC-NH Students
LSCS
99%
97%
97%
96%
96%
92%
88%
87%
87%
87%
86%
FA/08
88%
87%
SP/09
87%
86%
FA/09
SP/10
FA/10
87%
87%
Average
87%
Student Success Course
Learning Frameworks
 EDUC 1300 –Student Success course
 Mandatory for students needing developmental
work in two areas-Reading, Writing or Math.
 Fall, 2012, will be mandatory for students needing
devel developmental work in one area

Teaching and Learning Center
• Referral to SEA Center (Success Encourages Achievement)
• Developmental Math
– 56%
Success (A,B,C) ALL students
– 85%
Completion
• Referral for tutoring but No Show
– 28%
Success (A,B,C)
– 52%
Completion
• Referral for tutoring and participate
– 42%
Success (A,B,C)
– 88%
Completion
Teaching and Learning Center
• Developmental English
– 78%
Success (A,B,C) ALL students
– 83%
Completion
• Referral for tutoring but No Show
– 40%
Success (A,B,C)
– 80%
Completion
• Referral for tutoring and participate
– 61%
Success (A,B,C)
– 84%
Completion
• 12 visits=100% success!!
Student Activities and Success
Students involved in activities averaged:
• 5% higher completion
• 9% higher success
• 13% higher persistence
• Developmental students persisted by 12% more over
the three terms.
Student Activities and Success
Evaluation/Assessment
•
•
•
•
•
•
AtD, CCSSE, SENSE
Foundations of Excellence
Visioning Process (North Harris)
Staff, faculty and community involvement
Perception vs reality
Adjunct Center for Excellence
Key Elements at
Lone Star College-North Harris
•
•
•
•
Advisors for FTIC
Mandatory Orientation for all FTIC
Student Success Course
Teaching and Learning Center
– Faculty centered
– Funded
– Supported
– Data/results driven
Key Elements for Retention,
Persistence and Success
• Establishing core values at institution
• Involvement of students, staff, faculty
and community in framing the vision
• Right people who share the mission, passion
and commitment
• Use of data to have “courageous discussions”
about strengths and weaknesses
• Action