Transcript 2014_IHG_revised_041..

Ishin Hotels Group
A Dynamic Organization
EXPERIENCED corporate and hotel operation
SUCCESSFUL branding ( the
,
hotelsb )
PROVEN turn–around capabilities
EXPANDING — now 17 hotels with 4,323 rooms
EXTENSIVE team — 1,500 members
GROWING market recognition — 14th year of operation
Four Pillars of Success
Vision
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To be the premier hospitality company in Japan.
(Management and Franchise partner)
Mission
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To grow nationwide, as we turn-around and professionally manage a diversified hotel portfolio.
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Core Values
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Culture
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Team Effectiveness
Guest Satisfaction
Profitable Operations
Quality Brand Management
Balancing our core values in order to fulfill
(and exceed!) all our stakeholders’ expectations.
The Ishin Hotels Group Portfolio
Our Own Brands
Owned and operated
1,477
Franchise
Owned and operated
548
Ownership / Lessor
1,192
Original Brands
Owned and operated
1,106
Strategic Partnership
Asset management only
Investment Structure
Grove
managed
funds
90%
Ishin
Hotels
Operations
10%
Ishin Hotels Group
Operating
Companies / Team
Management
Agreements
Turn-around Process
The six key steps in our turn-around and continuous
value creation process
Brand Management
Human Resources
Revenue Management
Cost Rationalization/
KPI
F&B Support /
Restructuring
Asset Management
Organization
Audit Committee
CEO
CFO
Asset
Business
Technical
Portfolio
Human
Management
Development
Services
Management
Resources
(6)
(5)
(3)
(1)
(1)
・Disposition
・Acquisition
・Loan mgmt.
・Capital mgmt.
・Tenant mgmt.
・Marketing/
Sales
・Web
・Distribution
Finance
(11)
・Maintenance
・Analyst
・Administration
・Accounting
・Capex
・Valuations
・General affairs
・Cash mgmt.
・Renovations
・IBP / FBP
・I-net
・Reporting
・Project mgmt.
・KPI
・Training
・Lender comm.
・Development
・FBP
・Revenue Mgmt.
・PR
Digital Media
・IBP
IT is outsourced
MD/Hotel GM’s
Hotel Controller
Internal
Audit
Senior Management Team
CEO
Michael Nigitsch
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Austrian national
33 years of international hotel management experience
23 years with Hilton International in Europe, Africa and Asia (VP for
Japan/Micronesia)
10 years with Ishin Hotels Group
CFO
Yasushi Kamei
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23 years of experience in finance and accounting
6 years in real estate investment industry
Previously VP in Carlyle LLC
Joined Ishin Hotels Group in April 2011
Senior Management Team
Vice President, Technical Services
Kenji Matsuo
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replace photo
Over 20 years of experience in the construction business
Experience in domestic contractor / project management and in America and Canada with Caesar Park Hotels & Resorts, New
York
Joined Ishin Hotels Group in September 2005
Executive Director, Asset Management
Tetsuya Hashiramoto
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Over 15 years of experience in real estate investment / financing / securitization
CEO of Mellow Partnership Limited
Founder and Managing Partner of Himori Hashiramoto with ¥136 billion of real estate transactions over 5 years
Co-founder of Capital Advisors
Joined Ishin Hotels Group in May 2011
Vice President, Sales & Marketing
Annette MacAndrew
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Over 20 years of experience in sales & marketing (MBA)
Strong track record in e- / channel / web marketing and revenue management
Experience in various mid-range, regional hotel groups
Joined Ishin Hotels Group in January 2009
Corporate Design
Integrated (PMS /
Corporate) IT platform
Learning and
Development Platform
Operational
Infrastructure
Corporate Design
B(alance) S(core) C(ard) philosophy
Audits
Corporate
Social Responsibility
How We Add Value
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Revenue management and distribution expertise
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Web and social media expertise
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Fully integrated business planning, processing and reporting
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KPIs, manuals, standard policies
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Human resources coaching and “change management”
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Technical service support
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Expense management paired with tactical / strategic performance enhancement
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Attractive and flexible management contract terms
At Ishin, we imagine what is possible
and work to achieve it.
Thank you and please visit us any time on “www.ishinhotels.com”