Transcript Chapter 9
Chapter 9
Managed Care
and Managed
Care
Organizations
(MCOs)
NOTE: In Quiz 2 and the final exam
this chapter will be a little more
heavily weighed than other chapters
What is Managed Care?
Core feature:
It integrates the functions of
financing, insurance, delivery, and
payment
Integration of the Quad Functions - 1
Financing – contract negotiations between
employers and MCOs
Insurance – The MCO assumes risk
The need for an insurance
company is eliminated
Risk is often shared with
the providers
Integration of the Quad Functions - 2
Delivery
– The MCO must arrange to
provide a comprehensive array of
services
Payment – Capitation
Discounted fees
Salary
Other Characteristics of Managed
Care
Defined
group of enrollees
Limits on choice of providers
Utilization management
Financial incentives to providers for
efficiency
Accountability for plan performance
(quality)
Enrollments in Managed Care:
2002
Private:
Medicare:
Medicaid:
95%
13%
55%
Forces Behind Managed Care
Health
Maintenance Organization Act
1973 provided federal funds to start
new HMOs
Escalating health insurance costs –
Figure 9-5, p. 333
The System Before Managed Care
Fee-for service
The insured had direct access to any
provider, PCP or specialist
Itemized billing of charges by the
provider to the insurer
Few, if any, controls over the amount of
payment
Sickness coverage; no coverage for
wellness and prevention
Insurers functioned simply as passive
payers of claims
Flaws in Fee-for-service
Various
p. 332
kinds of inefficiencies – see
Moral hazard
Overutilization of specialty care
Charges set at artificially high levels
Provider-induced demand
Physicians benefited financially by
putting patients in the hospital
Inefficiencies
were absorbed by
raising premiums
Cost Control in Managed Care
Elimination
of intermediaries – tight
integration of quad functions
Control over reimbursement –
capitation risk sharing or discounts
Utilization management
Utilization Management
Choice
restriction
– In-network access – no open access
– Out-of-network access, but pay extra
Gatekeeping
by a PCP
Case management for complex cases
Utilization Review
Practice profiling
Utilization Review (UR)
Case
review
Determine the most appropriate type
and level of service
Plan subsequent care
Three Types of UR
Prospective
UR
Concurrent UR and discharge
planning
Retrospective UR
Types of MCOs
HMOs
PPOs
POS
Plans
Why Different Types?
HMOs did not become widely popular
(except in California and Minnesota) –
Figure 9-8, p. 341. The main
drawbacks of HMOs were:
– Choice restriction (for enrollees)
– Capitation (for providers)
– Utilization management (for both)
HMOs
Emphasize
preventive care
Capitation is the method used to pay
providers
Carve outs for certain specialty
services
In-network access
Gatekeeping
Standards of quality
HMO Models
Staff
Group
Network
Independent practice associations
(IPAs)
Study from the textbook what these
models are and their main advantages
and disadvantages
HMO Enrollments
Figure 9-9, p. 344
PPOs
Sickness
care
Discounted fees is the method used
to pay providers (no risk sharing)
Both in-network and out-of-network
access
Generally, no gatekeeping
Generally,
loose utilization management
PPO Enrollments
Figure 9-10, p. 346
POS Plans
Cross
between HMO and PPO
HMO features are retained
PPO features are available at the
point of service
POS Enrollment
Figure
9-11, p. 346
Trends in Managed Care
Figure 9-12, p. 347
Health insurance premiums
Figure 9-13, p. 348
Medicaid Enrollment
Balanced
Budget Act 1997 allowed
states to enroll Medicaid beneficiaries
in managed care
Unavailability of managed care plans
in some geographic locations
MCO pullouts
Primary care case management
(PCCM) programs: direct contracting
with providers by states
Medicare Enrollment
Medicare
beneficiaries have the
option to remain in the fee-forservice program
Capitated risk contracts
MCO pullouts due to reduced
capitation under the BBA 1997
Problem: Medicare capitation is not
based on risk adjustment
Impact on cost, access, and quality