Customer Overview PPT - News from American Water Heaters
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Transcript Customer Overview PPT - News from American Water Heaters
Residential 50-Gallon
Heat Pump Water Heater
New 50-Gallon Heat Pump Water Heater
• Designed-in superior performance
– Most efficient residential heat pump
water heater
• 2.75 Energy Factor for $170 annual
cost, means big savings!
– ENERGY STAR® qualified
– Highest hot water delivery with First
Hour Rating of 67.5 gallons
– Quiet operation with 51 dBa sound level
Cost Savings
Keep your money in your home, with American’s new high efficiency heat
pump water heater
• Lowest annual operating cost at $170
– $170 vs. $520 for standard electric = $350
annual savings
– $170 vs. $195 for competitive heat pump = $25
annual savings
• Payback typically 2 to 3 years
– Incentives and local/utility rebates make
payback more attractive
• Ten year savings of $3,500 will pay for the
next water heater!
Hot Water Delivery
• Uniform Plumbing Code guidelines
for a 3 bedroom/3.5 bathroom home
require minimum 67 gallon first hour
delivery
– Listing of high efficiency 50-gallon
heat pump water heaters that
meet this criteria includes….
• ONLY American
– This level also meets requirement
for homes with 4 bedrooms and
2.5 bathrooms
Ease of Installation (1)
• Designed-in easy installation
– Easier handling
• Carton is corrugated;
lightweight, easy to open,
easy to recycle
• May be transported on its
side
• Can be stacked 2 units high
– Dimensions; product is a bit
larger than conventional electric
water heaters
• 63” Tall x 22” Diameter
• 196 lbs. shipping weight
Ease of Installation (2)
•
Designed-in easy installation
– Side water connections are easy
access, avoid interaction with critical
top-mounted compressor components
– Condensate drainage efficiently
handled
• Non-corroding drain pan
• Primary & backup drain ports
• Safety circuit for optional
condensate pump overflow
protection
– Junction box is side mounted for easy
access & safety, away from water
connections, within reach
Ease of Operation
• Designed-in easy operation
– Intuitive, eye-level electronic interface
enables control of temperature setting,
operating mode
– Easy access, washable & reusable air filter
ensuring optimum efficiency
– Diagnostic display stores & reports service
code history
– SmartPort positions water heater for state
of the art connectivity to home
management & utility smart grid
applications via smart phone, tablet, or pad
Control System
• Three character LED display
• Control system operating modes:
– Efficiency
– Hybrid
– Electric
– Vacation (program up to 99 days)
• Dry fire protection
• SmartPort connectivity
• Advanced diagnostics
– Error code history
Key Innovative Features
• Designed-in innovative features
– Condensate drain safety circuit – a
condensate pump may be wired into
the user interface, & will disable
compressor (default to backup
elements) should condensate drain
clog or fail
– SmartPort – conveniently mounted
above user interface, this port enables
two-way communications between the
water heater & future home
management and/or utility smart grid
application via an optional control
module
Operational Strengths
• Quiet operation
– A. O. Smith heat pump is rated at 51dBa,
reported as the most quiet sound level of
all heat pumps on the market
• Easy programmability
– Simple buttons enable you to choose
from among 3 operating modes &
vacation mode
– Vacation mode programmable up to
99 days
Competitive Advantages
• Outstanding performance vs. competition
Published Energy Factor
Annual Cost (DOE test)
First Hour Rating (gallons)
Sound level (dBa)
Height (inches)
Weight (pounds)
AWH
competitor
2.75
$170
67.5
51
63
180
2.4
$195
65
55
60.5
179
Feature Comparison vs. competition
• User Interface
• Air Filter
• Condensate Drain
Product & Competitive Advantage
Energy Factor
Annual Operating Cost
First Hour Delivery
HP Operating Range
American
2.75
$170
67.5
45 to 120
competitor X
2.4
$195
65
45 to 120
competitor Y
2.45
$191
57
37 to 120
American
Advantage?
none
Diameter (in.)
Height (in.)
Clearances (in.)
Weight (lbs)
Shipping Weight (lbs.)
22
63
6
180
196
21.75
60.5
7
179
195
21
75.5
8
180
226
draw
draw
side
51dBa
Copper
Al, Mg, or KA90
Yes
SmartPort
2"
top
55 dBa
Copper
Mg
No
ACM
1.5"
side
not published
Incoloy
Mg
Yes
EcoNet
2.5"
perception issue
none
draw
perception issue
Inlet/Outlet
Sound Level (Fan)
Backup Elements
Anode Material
Dry Fire Protection
Communications
Insulation Thickness
Value Proposition
• $350 annual savings vs. standard electric
• Attractive Payback Scenarios
– 2-3 years – without incentives or rebates
– 1-2 years – with tax credit and/or incentives
• Most cost effective energy saving appliance available
• Environmentally-Friendly
– Reduces greenhouse gas emissions