Transcript Subscriber Tutorial - PRI - Performance Review Institute
Nadcap SUBSCRIBER TUTORIAL Jon Steffey
Program Manager Informatics Solutions, Research and Development
3 June 2013
Nadcap SUBSCRIBER TUTORIAL
AGENDA
Nadcap Overview
• Organizational Structure of Nadcap • Nadcap Process / eAuditNet
Nadcap SUBSCRIBER TUTORIAL
DEFINITIONS – PRI • PRI: The Performance Review Institute is a not-for-profit affiliate of SAE whose mission is to: Provide global, unbiased, independent manufacturing process and product assessments and certification services to the mobility industry for the purpose of adding value, reducing total cost and facilitating teaming between primes & suppliers. PRI administers Nadcap.
Nadcap SUBSCRIBER TUTORIAL
DEFINITIONS – Nadcap • Nadcap: The leading worldwide
co-operative program
of major companies designed to manage a
cost effective consensus approach
to special processes and products and provide
continuous improvement
within the aerospace and automotive industries.
– Special Processes: are those processes where the parameters are directly influenced by component geometry and/or the results cannot be confirmed by inspection, e.g., NDT, Plating, Heat Treating.
– Products: are the manufacturing output of the combination of distinct materials, parts and/or processes which forms a whole, e.g., Composites, Elastomer Seals, Electronics.
Nadcap SUBSCRIBER TUTORIAL
DEFINITIONS – eAuditNet • eAuditNet: Audit software used to document audit results, attachments, letters, notes, schedules audits, supplier advisories, etc. with the ability to produce reports based on multiple criteria.
Nadcap SUBSCRIBER TUTORIAL
HISTORY OF THE PERFORMANCE REVIEW INSTITUTE (PRI) • • • • • • • November 1985: Government/Industry Equal Partners Conference recommends consensus solution to duplication of supplier quality assurance systems July 1990: PRI incorporated as a Not-For-Profit Trade Association. Launch Nadcap for Aerospace July 2000: Roll-out of Nadcap Europe November 2002: Full Launch of eAuditNet October 2003: Roll-out of Nadcap Asia April 2008: Roll-out of eQuaLearn May 2009: Full Launch of eAuditNet 2.0
Nadcap SUBSCRIBER TUTORIAL
KEY REFERENCES FOR NEW ATTENDEES • Nadcap Subscriber Tutorial • Attendees Guide – Antitrust (page 7) – Nadcap Personal Code of Ethics and Conflict of Interest (page 7) • PRI Website: www.pri-network.org
• eAuditNet Guides: www.eAuditNet.com
Nadcap SUBSCRIBER TUTORIAL
SUGGESTIONS FOR NEW ATTENDEES • Attend Task Group mini-orientation at the beginning of each meeting • Introduce yourself to the Task Group Chair and Staff Engineer • Become active in your Task Group; your comments are very important • Provide your feedback from the meeting through the on-line survey
Nadcap SUBSCRIBER TUTORIAL
• • • • • • • • MEMBERSHIP RESPONSIBILITIES Subscriber members are required to attend Nadcap meetings. If the member is unable to attend, an alternate shall be designated.
Reply to surveys, questionnaires and ballots that are circulated to members.
Carry through sponsorship and coordination of individual projects as assigned.
Prepare checklists for auditing and continuing surveillance.
Review resumes and interview auditors.
Review audit reports.
Comply with the Nadcap Personal Code of Ethics and Conflict of Interest Policy as defined in AS7003.
Safeguard the confidentiality of information that you're exposed to through the Nadcap program.
Nadcap SUBSCRIBER TUTORIAL
• • • • • • • • • • • • • • Nadcap MEMBERS 309th Maintenance Wing-Hill AFB AgustaWestland Air Force Alenia Aeronautica SpA Avio SpA BAE Systems – Military Air Solutions (MAS) BAE Systems Ball Aerospace & Technology Corporation Beechcraft Corporation The Boeing Company Bombardier Inc.
COMAC Defense Contract Management Agency (DCMA) EADS Corporation – Aerolia – – – – – – Airbus Airbus Military/ EADS CASA Astrium Cassidian Eurocopter Premium AEROTECH • • • • • • • • • • • • • • • • • • • • Eaton Aerospace Embraer GE Aviation General Dynamics General Services Administration (GSA) GKN Aerospace GKN Aerospace Sweden AB Heroux Devtek Inc. (Landing Gear Division) Honeywell Aerospace Israel Aircraft Industries Latecoere Liebherr-Aerospace SAS Lockheed Martin Corporation MTU Aero Engines GmbH Northrop Grumman Corporation Parker Aerospace Group Raytheon Company Rockwell Collins, Inc.
Rolls-Royce SAFRAN Group • • • • • • Sonaca Spirit AeroSystems Textron Inc.
– Bell Helicopter – Cessna Aircraft Company – Textron Systems Thales Triumph Group Inc.
United Technologies Corporation – Goodrich (UTAS) Corporation – Hamilton Sundstrand – – – Pratt & Whitney Pratt & Whitney Canada Sikorsky Aircraft
60 50 TIMELINE OF PRIMES 40 South America Asia Europe North America 18 18 19 20 20 20 21 16 30 12 5 20 3 3 30 32 33 30 31 30 31 26 10 2 2 1 6 10 5 6 7 0 1 1990 1991 1992 1994 1995 1998 3 10 14 17 19 21 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Nadcap SUBSCRIBER TUTORIAL
GOVERNMENT AGENCIES AND CONTRACTOR POSITIONS ON PRI QUALIFICATION PROGRAMS SUBSCRIBER 309th MAINTENANCE WING-HILL AFB
Hill AFB, UT
AGUSTAWESTLAND
Cascina Costa, Italy
AIR FORCE
WPAFB, OH
ALENIA AERONAUTICA SPA
Naples, Italy
AVIO S.p.A
Italy
Name of Nadcap Subscribing Prime Contractor BAE SYSTEMS MILITARY AIR SOLUTIONS (MAS)
UK
BAE SYSTEMS
Nashua, NH
BALL AEROSPACE & TECHNOLOGY CORPORATION
Boulder, CO
FOR PRI USE U12 U15 AMERICAS A (CP, CT, HT, MTL, NMSE, NDT, WLD) R (NDT) R (Seals, SLT) R (CP, COMP, HT, MTL, NDT, SE, WLD) R (CP, CT, HT, MTL, NDT, NMSE, WLD) A (CP,CT,WLD) A (CP,ETG,WLD) R (NDT) EUROPE R (CP, COMP, HT, MTL, NDT, SE, WLD) R (CP, CT, HT, MTL, NDT, NMSE, WLD) R (COMP, CP, HT, MTL, NDT, NMSE, WLD) R (NDT) ASIA R (CP, COMP, HT, MTL, NDT, SE, WLD) R (CP, CT, HT, MTL, NDT, NMSE, WLD) THE BOEING COMPANY (
Commercial Airplanes, Intergrated Defense Systems)
BOMBARDIER, INC.
Dorval, Canada Defense Contact Management Agency (DCMA) (DOD) Alexandrta, VA
Airbus U11 U13 U8 R (COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD) R (COMP, CP, CT, HT, MTL, NDT, NMSE, WLD) M (ALL, COMP, ETG, FLU, SEAL, SLT) R (COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD) R (COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD) R (COMP, CP, CT, HT, MTL, NDT, NMSE, WLD) R (COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD) R (COMP, CP, CT, HT, MTL, NDT, NMSE, WLD) R (COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD) R (COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD) KEY: R = Accreditation Required by Prime Letter sent to Suppliers; M = Nadcap Member; A = Accepts Nadcap Accreditation
Note
: Not all Subscribers included above; visit eAuditNet for full list. Programs listed as of July 2011.
Special Process and Product mandates to the supplier base in that region
Nadcap SUBSCRIBER TUTORIAL
INDUSTRY-MANAGED ACTIVE CUSTOMER AUDITS
Nadcap SUBSCRIBER TUTORIAL
STATUS REPORT – SUPPLIER AUDITS
AQS Conv Machining Composites CP CT ETG Fluids HT MTL NDT NM NMMM NMMT SE Seals Sealants WLD NUCAP
New Industries Preassessments
Total Plan 2013
228 85 171 937 131 115 21 916 225 1084 219 16 27 153 7 17 437 234 70 45
5,138 Actual 2013
83 32 53 314 51 28 10 311 92 342 71 5 14 49 2 5 163 70 14 18
1,727 Actual 2012
239 61 153 952 126 84 26 877 193 1009 224 8 25 140 12 15 436 256 29 54
4,919 Actual 2011
229 40 153 893 124 76 26 833 209 1011 228 2 24 156 10 12 456 224
Actual 2010
239 10 131 857 113 66 32 786 178 973 178
Actual 2009
236 135 847 124 42 25 741 185 1000 196 20 129 8 17 411 71 10 153 12 12 446 181 87
4,791
187
4,406
41
4,389
2013 Actual through 26 April 2013
Nadcap SUBSCRIBER TUTORIAL
STATUS OF AUDITS/AUDITORS (FULL TIME EQUIVALENT) Audits Auditors
1466 2437 2852 3295 3678 3870 4015 4389 4406 4791 4919
120 100 80 60 40 20 0
37
0
62
0.7
66
1
66
2.7
84
4.6
75
4.5
80
6.8
88
7.2
98
7.2
96 89
8.7
10.1
Americas Europe Asia
Nadcap SUBSCRIBER TUTORIAL
• • NADCAP PROGRAMS Special Processes – Nondestructive Testing (NDT) – Materials Testing (MTL) – – – Heat Treating (HT) Coatings (CT) Chemical Processing (CP) – Welding (WLD) – – – – Nonconventional Machining & Surface Enhancement (NMSE) Non Metallic Materials Testing (NMM) Conventional Machining as a Special Process (CMSP)
Measurement and Inspection (MI)
Systems & Products – – – – – – Aerospace Quality Systems (AQS): AC7004 Fluid Distribution Standards (FLU) Elastomer Seals (SEALS) Sealants (SLT) Composites (COMP) Electronics (ETG)
Nadcap SUBSCRIBER TUTORIAL
AGENDA • Nadcap Overview
Organizational Structure
• Nadcap Process / eAuditNet
Nadcap SUBSCRIBER TUTORIAL
PRI/Nadcap ORGANIZATIONAL STRUCTURE Policy • • • • Executive Leaders Legal entity Fiduciary responsibility Set policy Provide the vision
Board of Directors
Nadcap SUBSCRIBER TUTORIAL
BOARD OF DIRECTORS Stan Adachi Divisional Director, Supplier Quality, Defense, Space, & Security
The Boeing Company
Richard Amato Manager, Manufacturing Engineering MECoE, Supply Chain Division
GE Aviation
Etienne Galan Vice-President Purchasing
Snecma (Safran Group)
Michael Hayward Sector Director International & Logistics Excellence
Northrop Grumman Aerospace Systems
Mario Langlois Director - Quality Engineering and Safety Office
Bombardier Aerospace
Tony Maguire Head of Quality, Hawk Aircraft Programmes
BAE Systems PLC
Ron Meester Vice President, Global Quality
Honeywell Aerospace
Andy Page Global Engineering & Technology Executive
Rolls-Royce Plc
David L. Schutt, PhD Chief Executive Officer
SAE International
Junji Tsuji Manager of Manufacturing Technology Group of Production Planning Department, Aero-Engine and Space Operations
IHI Corporation
Li Wei General Director, Quality and Safety Department
AVIC
Steve Wells (Chairman) Vice President of Quality, Aircraft Systems
UTC Aerospace Systems
Jianqiang Xu Deputy General Manager of Science, Technology & Quality Department; C919 Program Chief Quality Officer Research Fellow
Commercial Aircraft Corporation of China Ltd. (COMAC)
Nadcap SUBSCRIBER TUTORIAL
PRI/Nadcap Organizational Structure
Policy Board of Directors
Tactical Nadcap Management Council (NMC) • • • • Senior quality leaders & managers Oversee operation of Nadcap Establish & implement policy & procedures Task group coordination & development Identify, develop and deploy improvement
Nadcap SUBSCRIBER TUTORIAL
CURRENT Nadcap MANAGEMENT COUNCIL (NMC) • • • • • David Bale Pratt & Whitney Canada Dietmar Becher Liebherr Aerospace Michael Bess DCMA Pascal Blondet, Chairperson Airbus Richard Blyth • • • • • Serge Labbe Heroux Devtek Daniel Lecuru Eurocopter Eric LeFort Sonaca Howard Jeff Lott The Boeing Company Frank Mariot • • Rolls-Royce Robert Bodemuller Ball Aerospace & Technology Corp.
Katie Bradley Lockheed Martin • • Vought Aircraft Steve McGinn Honeywell Robin McGuckin Bombardier Aerospace • • • • Christopher Brust DCMA Christian Buck SAFRAN Robert Cashman • • Michael Murray Beechcraft Corporation Colby Nicks Bell Helicopter Textron Ana Ottani dos Santos • • • • • Parker Aerospace Group Jim Diamond 309 Maintenance Wing – Hill AFB Amie Emerson Spirit Aerosystems John Haddock BAE Systems – MAS Tim Hayes General Dynamics Danieli Hilgemberg • • • • • Embraer Rick Peterson Rockwell Collins, Inc.
Alberto Portal EADS – CASA Mark Rechtsteiner GE Aviation Per Rehndell Volvo Aero Corporation Brad Richwine • • Embraer Scott Iby Hamilton Sundstrand Scott Klavon, Secretary (Non-Voting) PRI • • Raytheon Company Davide Salerno Alenia Aeronautica SpA Victor Schonberger IAI • • • Ralph Kropp MTU Aero Engines GmbH Peter Krutoholow Sikorsky • • Lisa Shaw Eaton Aerospace Henry Sikorski Pratt & Whitney Asa Snitchler Beechcraft Corporation • • • • • • • • • • • • • • • Kevin Ward, Vice Chairperson Goodrich Corporation Kirk Whalen Heroux Devtek George Winchester Northrup Grumman Corwyn Berger EXOVA, Inc.
Michael Brandt Alcoa Mark Brown Kaman Aerospace Group Tim Crowe Dearborn Precision Robert Custer AAA Plating & Inspection Suzanna DeMoss Advanced Chemistry & Technology Eric Jacklin FM Callahan & Son David Jones Nex-Tech Processing.
David Michaud Fountain Plating Company Michael Schleckman Voss Industries, Inc.
Vitorio Stana Avcorp Industries Inc Vern Talmadge Howmet Thermatech Coatings
Nadcap SUBSCRIBER TUTORIAL
PRI/Nadcap ORGANIZATIONAL STRUCTURE
Policy Board of Directors
Tactical Nadcap Management Council (NMC) Technical • • • • Technical Experts Determine requirements Develop documents Accept corrective action Final decision on accreditation Task Groups
Special Processes
Nondestructive Testing, Materials Testing, Heat Treating, Coatings, Chemical Processing, Welding, NMSE, Non Metallic Materials Testing & Conventional Machining
Systems & Products
Electronics, Sealants, Elastomer Seals, AQS (AC7004), Fluid Distribution Systems & Composites Administrative Staff Supplier Support Committee (SSC)
Nadcap SUBSCRIBER TUTORIAL
AGENDA • Nadcap Overview • Organizational Structure of Nadcap
Nadcap Process / eAuditNet
Nadcap SUBSCRIBER TUTORIAL
Nadcap PROCEDURE HIERARCHY AS7003 Quality policy describing the quality system of the organization.
Scope and general operating procedures for each specific Nadcap commodity program. QUALITY MANUAL NOP (Nadcap Operating Procedure) NTGOP (Nadcap Task Group Operating Procedure) NIP (Nadcap Internal Procedure) Roles and responsibilities for Nadcap Auditors, and clarifications to facilitate and standardize the audit process.
Auditor Handbook Aerospace Standard which documents the requirements for implementing Nadcap industry consensus-based accreditation programs.
Specific procedures by which Nadcap operates.
Specific procedures by which PRI / Nadcap Staff operates.
Nadcap SUBSCRIBER TUTORIAL
KEY PROCEDURES (Located on eAuditNet, under Nadcap Procedures) • NOP-001: Nadcap Operating Procedure • NOP-006: Supplier Advisory Process • NOP-008: Supplier Merit Program • NOP-011: Audit Failure Process • NTGOP-001: Nadcap Task Group Operating Procedure
Nadcap SUBSCRIBER TUTORIAL
THE Nadcap AUDIT PROCESS Accreditation Mandated by Nadcap Prime Subscriber Subscriber Action Supplier Action PRI Action Supplier Requests Audit Audit Scheduled & Auditor Assigned Audit Performed – Auditor Submits Report Re-accreditation Process Supplier Review Certificate Issued to Supplier Task Group Review PRI Technical Staff Review
Nadcap SUBSCRIBER TUTORIAL
• AUDIT PROCESS PRI/Supplier Schedules the Audit using eAuditNet.com
– – – Nadcap Checklists and Preparation Instructions available Encouraged to review the Nadcap Customer Support Initiative (NCSI) presentation on eAuditNet Perform self-audit • Auditor Conducts the Audit using the applicable Nadcap checklists (located on eAuditNet) – Daily briefing & a final close out meeting at the end of the audit • Auditor Prepares Cover Letter and attaches to audit report (uploaded into eAuditNet) • Supplier has 21 calendar days to initially respond to any findings (7 calendar days for subsequent responses)
Nadcap SUBSCRIBER TUTORIAL
EVERY STEP IS MANAGED BY INDUSTRY AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT CORRECTIVE ACTIONS AS REQUIRED INDUSTRY EXPERTS MANAGE ALL KEY STEPS AUDITOR QUALIFICATION & SELECTION AUDIT CONDUCTED AUDIT RESULTS
Nadcap SUBSCRIBER TUTORIAL
Nadcap – INDUSTRY WORKING TOGETHER Task Groups (Primes) Nadcap Staff Establish Audit Criteria Suppliers Audit Criteria (AC): Document containing checklists or other surveillance tools to be utilized in the course of determining compliance to established industry standards and prime requirements.
Nadcap SUBSCRIBER TUTORIAL
RELATIONSHIP BETWEEN AUDIT CRITERIA (AC), AUDIT HANDBOOK AND PRIME REQUIREMENTS AC7XXX Audit Criteria Job Audits
Audit Handbook
Industry Standards + Prime Requirements
Nadcap SUBSCRIBER TUTORIAL
INDUSTRY MANAGED PROGRAM AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT CORRECTIVE ACTIONS AS REQUIRED INDUSTRY EXPERTS MANAGE ALL KEY STEPS AUDITOR QUALIFICATION & SELECTION AUDIT CONDUCTED AUDIT RESULTS
Nadcap SUBSCRIBER TUTORIAL
AUDIT SELECTION/INTERVIEW/PERFORMANCE • Core and Technical Requirements are Established by Task Group • • • • • • • • Potential candidates complete a pre-screening questionnaire on eAuditStaff.com
Interviewed by Task Group Testing/Certification (Optional) Training Audits Review of Training with Report from Lead Auditor Approval by Task Group Continual Monitoring through Audit Reviews Annual PRI/Nadcap Training
Nadcap SUBSCRIBER TUTORIAL
AUDITORS CRITICAL TO Nadcap • Highly skilled technical background with average of 30 years experience in the Special process audited • Unlike ISO or EN 9000 based audits, Nadcap auditors do not make the final decision • Nadcap auditor goal is to evaluate and report the technical competency and compliance of the supplier
Nadcap SUBSCRIBER TUTORIAL
SAMPLE OF CURRENT AUDITORS & EXPERIENCE
Process
Aerospace Quality Systems (AQS) Chemical Processing (CP) Coatings (CT) Composites (COMP) Elastomer Seals (SEAL) Fluid Distribution Systems (FLU) Heat Treating (HT) Materials Testing Laboratories (MTL) Nonconventional Machining (NMMT) Nondestructive Testing (NDT) Sealants (SLT) Surface Enhancement (SE) Welding (WLD)
Experience Summary
60% ISO Lead Assessors; Average 30 Years Experience 70% Have B.S Degree; 22 % Have MS Degree; 11% Have PHD; Average 35 Years Experience 100% Have B.S Degree; 20% Have MS. Degree; 20% Have PHD; Average 30 Years Experience 100% Have B.S. Engineering; 100% Have MS Engineering; Average 15 Years Experience 50% B.S. Engineering; 30 Years Experience 100% Have B.S. Engineering; Average 35 Years Experience 80% Have B.S in Metallurgy/Material Science; 30% Have M.S. in Metallurgy/Material Science; Average 33 Years Experience; Certified Quality Engineer/Auditor 90% Have B.S Degrees; 50% Have MS Degrees; 20% Have PHD; Certified Quality Engineer/Auditor; Average 35 Years Experience 80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering; Average 32 Years Experience 100% are Level III ’ s for Four (4) Methods; 44% Have Bachelors of Science Degrees; Average 30 years of Experience 50% Have PHD; Average 30 Years Experience 80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering; Average 32 Years Experience 60% Have B.S Degree; 30% Have MS Degree; Average 34 Years Experience
Nadcap SUBSCRIBER TUTORIAL
INDUSTRY MANAGED PROGRAM AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT CORRECTIVE ACTIONS AS REQUIRED INDUSTRY EXPERTS MANAGE ALL KEY STEPS AUDITOR QUALIFICATION & SELECTION AUDIT CONDUCTED AUDIT RESULTS
Nadcap SUBSCRIBER TUTORIAL
Nadcap AUDIT CONTENT 1.
2.
3.
Quality Systems Special Process and Product Specific Requirements Compliance/Job Audits
NDT:
3 Witnessed Compliance Jobs per Method and 3 “Paperwork” Completed Compliance Jobs per Method
Heat Treating:
2 Long Jobs-8 Short Jobs
Materials Lab:
Witnessing of All Test Methods
Chemical Processing:
Minimum of 4 Job Audits
Coatings:
2-11 Job Audits (Based on Scope)
Welding:
2 Job Audits per Method
Nonconventional Machining:
2-10 Job Audits
Surface Enhancement:
2-6 Job Audits
Composites:
15-30 Job Audits (Based on Manufacturing Flow)
Electronics:
Complete 1 Job Audit
Conventional Machining:
2-14 Job Audits (Based on Scope)
Nadcap SUBSCRIBER TUTORIAL
GENERAL FOCUS AUDIT Calibration : Does the supplier define the process employed for the calibration of inspection, measuring and test equipment type, unique identification, location, frequency of checks, check method, acceptance criteria and the action to be taken when results are unsatisfactory?
Chemical Processing Heat Treating NDT
Nadcap SUBSCRIBER TUTORIAL
TECHNICAL (Nadcap) FOCUS AUDIT Calibration : Is measuring and test equipment used to control or monitor the control of a process (within parameters) maintained in a calibration system compliant with ISO 10012-1? (I.e. temperature gages, conductivity meters, voltmeters, rectifiers) Are furnaces used for heat treating Aluminum parts surveyed at the required tolerance and temperature range?
Heat Treating Are the FPI dryer ovens calibrated every three months at multiple points across the usable range?
NDT Chemical Processing
Nadcap SUBSCRIBER TUTORIAL
INDUSTRY MANAGED PROGRAM AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT CORRECTIVE ACTIONS AS REQUIRED INDUSTRY EXPERTS MANAGE ALL KEY STEPS AUDITOR QUALIFICATION & SELECTION AUDIT CONDUCTED AUDIT RESULTS
Nadcap SUBSCRIBER TUTORIAL
NCR CLASSIFICATIONS 1.
Major Nonconformance:
The absence of, or systemic breakdown of, the Process Control and/or Quality Management system.
Any non-conformance where the effect impacts or has the potential to impact the integrity of the product.
2.
Minor Nonconformance:
A non-systemic lapse in conformance to the Process Control and/or Quality Management system.
Nadcap SUBSCRIBER TUTORIAL
AUDIT REVIEW • • • PRI Staff Review: Staff Reviews Package for Completeness Review Audit Report – Clarification Changes (electronically) - Contact Auditors for Clarification – – Review Supplier Corrective Action Close-Out or request additional information via Forums Audit Report Package is submitted via eAuditNet for Task Group Review
Nadcap SUBSCRIBER TUTORIAL
AUDIT REVIEW • • • • • Task Group Review: Task Group decides Procedure for Review – Sub-group review, entire Task Group Review Task Group Reviews for Correctness – Technical Comments, Supplier Responses, Technical Completeness, Auditor Summary Letter, Identify Additional Findings Completes Review of Each NCR and dispositions (NCR Status) Discuss Results with Task Group within Forums Task Group Votes on Accreditation via On-Line Balloting
Nadcap SUBSCRIBER TUTORIAL
Nadcap – INDUSTRY WORKING TOGETHER Task Groups (Primes) Nadcap Staff Suppliers Define Auditor Requirements
Submit C/A Package
Interview & Recommend Auditor Contract Auditor Findings Plan/Schedule Audits
Supplier Requests
Review C/A Package Review & Accept C/A Establish Audit Criteria Perform Audit Accredit Supplier
Nadcap SUBSCRIBER TUTORIAL
• • • eAUDITNET FOR SUBSCRIBERS – www.eAuditNet.com
Subscribers can use eAuditNet to: – Use ‘Subscriber QML’ to specifically search for your company’s suppliers – Lookup audit details for a supplier including checklist details, nonconformance (NCR) details, and Supplier and Task Group NCR responses – – Lookup the current audit status of a supplier Download or print hard copy checklist(s) – – View new or existing Supplier Advisories View all Nadcap Procedures (NIPs, NOPs, NTGOPs) eAuditNet Company Administrator, you can use eAuditNet to: – Create new eAuditNet users for your company – Edit current eAuditNet users for your company – – Accept or reject eAuditNet users that select your company during registration Set-up company Users to receive weekly e-mails regarding your QML supplier audits that were submitted (Email Subscription Application) If you are a Task Group Member, you can use eAuditNet to: – View and discuss supplier audit NCRs – Ballot on supplier audit and merit recommendations An eAuditNet Subscriber ’s Audit Review Guide and eAuditNet Company Administrator ’s Guide can be downloaded from eAuditNet using Public Documents.
Nadcap SUBSCRIBER TUTORIAL
INDUSTRY MANAGED PROGRAM AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT CORRECTIVE ACTIONS AS REQUIRED INDUSTRY EXPERTS MANAGE ALL KEY STEPS AUDITOR QUALIFICATION & SELECTION AUDIT CONDUCTED AUDIT RESULTS
Nadcap SUBSCRIBER TUTORIAL
TOP 10 PARAGRAPHS SINCE RELEASE OF COMP AC7118 REV A232 AUDITS
(Jan 1, 2007 through Feb 9, 2009)
20% 18% 16% 14% 12% 10% 8% 6% 4% 2% 0% 18.8% 14.5% 11 .3.
2 12 a-g .2.
1 9.9% 9.0% 8.7% 8.3% 8.3% 6.3
.1 12 5.1
a-b .11
,g.
2.1
1 & f.2
.10
12 a-b .2.
13 6.3
.2 7.7% 7.6% 7.2% 11 .3.
1 14 a-b .2.
10 7.5
.2
Nadcap SUBSCRIBER TUTORIAL
NDT TOP PARAGRAPH REFERENCES AC7114 (SAMPLE – 2010) 500 450 400 350 300 250 200 150 100 50 0 470 235 209 185 170 140 137 115 108 80 78 70 70 70 70 65 64 63 61 59 57 55 55 53 53 4.1
.1 8.1
.3 8.1
.2 4.4
.1 4.4
.2 5.1
.3 4.4
.3 4.2
.2 8.2
.2 8.1
.1 5.3
.22
5.1
.8 5.3
.14
5.3
.16
5.3
.19
4.3
.3 5.3
.17
5.3
.15
5.2
.2 4.3
.2 5.3
.7 5.2
.13
5.4
.6 5.6
.6 7.2
.6
Nadcap SUBSCRIBER TUTORIAL
QUALITY IMPROVEMENTS FOR SUPPLIERS (SSC 2009 SURVEY RESULTS) An increasing percentage of Nadcap accredited companies report quality improvement in the area(s) related to their Nadcap accreditation(s).
Nadcap SUBSCRIBER TUTORIAL
User/Primes “LIABILITY” Does
not
shift
Supplier Conformity
Central Information Network “ eAuditNet ” Supplement with PRI Responsible for the ‘ process ’ • Industry Standards • Procedures • Oversight • Core Values Agreements: •Auditors •Suppliers •Users PRI/Nadcap Early Warnings Nadcap-Wide
Reduce Risk Reduce Escapes Supplier Responsiveness Consistency in Training
Nadcap SUBSCRIBER TUTORIAL
NEXT Nadcap MEETING
21-25 October 2013 Pittsburgh, PA USA
On-line registration available at www.pri-network.org
Reservation information will be posted on the PRI website ( www.pri-network.org
) when available.
QUESTIONS
Nadcap SUBSCRIBER TUTORIAL
QUESTION TIME ?