Subscriber Tutorial - PRI - Performance Review Institute

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Transcript Subscriber Tutorial - PRI - Performance Review Institute

Nadcap SUBSCRIBER TUTORIAL Jon Steffey

Program Manager Informatics Solutions, Research and Development

3 June 2013

Nadcap SUBSCRIBER TUTORIAL

AGENDA 

Nadcap Overview

• Organizational Structure of Nadcap • Nadcap Process / eAuditNet

Nadcap SUBSCRIBER TUTORIAL

DEFINITIONS – PRI • PRI: The Performance Review Institute is a not-for-profit affiliate of SAE whose mission is to: Provide global, unbiased, independent manufacturing process and product assessments and certification services to the mobility industry for the purpose of adding value, reducing total cost and facilitating teaming between primes & suppliers. PRI administers Nadcap.

Nadcap SUBSCRIBER TUTORIAL

DEFINITIONS – Nadcap • Nadcap: The leading worldwide

co-operative program

of major companies designed to manage a

cost effective consensus approach

to special processes and products and provide

continuous improvement

within the aerospace and automotive industries.

– Special Processes: are those processes where the parameters are directly influenced by component geometry and/or the results cannot be confirmed by inspection, e.g., NDT, Plating, Heat Treating.

– Products: are the manufacturing output of the combination of distinct materials, parts and/or processes which forms a whole, e.g., Composites, Elastomer Seals, Electronics.

Nadcap SUBSCRIBER TUTORIAL

DEFINITIONS – eAuditNet • eAuditNet: Audit software used to document audit results, attachments, letters, notes, schedules audits, supplier advisories, etc. with the ability to produce reports based on multiple criteria.

Nadcap SUBSCRIBER TUTORIAL

HISTORY OF THE PERFORMANCE REVIEW INSTITUTE (PRI) • • • • • • • November 1985: Government/Industry Equal Partners Conference recommends consensus solution to duplication of supplier quality assurance systems July 1990: PRI incorporated as a Not-For-Profit Trade Association. Launch Nadcap for Aerospace July 2000: Roll-out of Nadcap Europe November 2002: Full Launch of eAuditNet October 2003: Roll-out of Nadcap Asia April 2008: Roll-out of eQuaLearn May 2009: Full Launch of eAuditNet 2.0

Nadcap SUBSCRIBER TUTORIAL

KEY REFERENCES FOR NEW ATTENDEES • Nadcap Subscriber Tutorial • Attendees Guide – Antitrust (page 7) – Nadcap Personal Code of Ethics and Conflict of Interest (page 7) • PRI Website: www.pri-network.org

• eAuditNet Guides: www.eAuditNet.com

Nadcap SUBSCRIBER TUTORIAL

SUGGESTIONS FOR NEW ATTENDEES • Attend Task Group mini-orientation at the beginning of each meeting • Introduce yourself to the Task Group Chair and Staff Engineer • Become active in your Task Group; your comments are very important • Provide your feedback from the meeting through the on-line survey

Nadcap SUBSCRIBER TUTORIAL

• • • • • • • • MEMBERSHIP RESPONSIBILITIES Subscriber members are required to attend Nadcap meetings. If the member is unable to attend, an alternate shall be designated.

Reply to surveys, questionnaires and ballots that are circulated to members.

Carry through sponsorship and coordination of individual projects as assigned.

Prepare checklists for auditing and continuing surveillance.

Review resumes and interview auditors.

Review audit reports.

Comply with the Nadcap Personal Code of Ethics and Conflict of Interest Policy as defined in AS7003.

Safeguard the confidentiality of information that you're exposed to through the Nadcap program.

Nadcap SUBSCRIBER TUTORIAL

• • • • • • • • • • • • • • Nadcap MEMBERS 309th Maintenance Wing-Hill AFB AgustaWestland Air Force Alenia Aeronautica SpA Avio SpA BAE Systems – Military Air Solutions (MAS) BAE Systems Ball Aerospace & Technology Corporation Beechcraft Corporation The Boeing Company Bombardier Inc.

COMAC Defense Contract Management Agency (DCMA) EADS Corporation – Aerolia – – – – – – Airbus Airbus Military/ EADS CASA Astrium Cassidian Eurocopter Premium AEROTECH • • • • • • • • • • • • • • • • • • • • Eaton Aerospace Embraer GE Aviation General Dynamics General Services Administration (GSA) GKN Aerospace GKN Aerospace Sweden AB Heroux Devtek Inc. (Landing Gear Division) Honeywell Aerospace Israel Aircraft Industries Latecoere Liebherr-Aerospace SAS Lockheed Martin Corporation MTU Aero Engines GmbH Northrop Grumman Corporation Parker Aerospace Group Raytheon Company Rockwell Collins, Inc.

Rolls-Royce SAFRAN Group • • • • • • Sonaca Spirit AeroSystems Textron Inc.

– Bell Helicopter – Cessna Aircraft Company – Textron Systems Thales Triumph Group Inc.

United Technologies Corporation – Goodrich (UTAS) Corporation – Hamilton Sundstrand – – – Pratt & Whitney Pratt & Whitney Canada Sikorsky Aircraft

60 50 TIMELINE OF PRIMES 40 South America Asia Europe North America 18 18 19 20 20 20 21 16 30 12 5 20 3 3 30 32 33 30 31 30 31 26 10 2 2 1 6 10 5 6 7 0 1 1990 1991 1992 1994 1995 1998 3 10 14 17 19 21 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

Nadcap SUBSCRIBER TUTORIAL

GOVERNMENT AGENCIES AND CONTRACTOR POSITIONS ON PRI QUALIFICATION PROGRAMS SUBSCRIBER 309th MAINTENANCE WING-HILL AFB

Hill AFB, UT

AGUSTAWESTLAND

Cascina Costa, Italy

AIR FORCE

WPAFB, OH

ALENIA AERONAUTICA SPA

Naples, Italy

AVIO S.p.A

Italy

Name of Nadcap Subscribing Prime Contractor BAE SYSTEMS MILITARY AIR SOLUTIONS (MAS)

UK

BAE SYSTEMS

Nashua, NH

BALL AEROSPACE & TECHNOLOGY CORPORATION

Boulder, CO

FOR PRI USE U12 U15 AMERICAS A (CP, CT, HT, MTL, NMSE, NDT, WLD) R (NDT) R (Seals, SLT) R (CP, COMP, HT, MTL, NDT, SE, WLD) R (CP, CT, HT, MTL, NDT, NMSE, WLD) A (CP,CT,WLD) A (CP,ETG,WLD) R (NDT) EUROPE R (CP, COMP, HT, MTL, NDT, SE, WLD) R (CP, CT, HT, MTL, NDT, NMSE, WLD) R (COMP, CP, HT, MTL, NDT, NMSE, WLD) R (NDT) ASIA R (CP, COMP, HT, MTL, NDT, SE, WLD) R (CP, CT, HT, MTL, NDT, NMSE, WLD) THE BOEING COMPANY (

Commercial Airplanes, Intergrated Defense Systems)

BOMBARDIER, INC.

Dorval, Canada Defense Contact Management Agency (DCMA) (DOD) Alexandrta, VA

Airbus U11 U13 U8 R (COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD) R (COMP, CP, CT, HT, MTL, NDT, NMSE, WLD) M (ALL, COMP, ETG, FLU, SEAL, SLT) R (COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD) R (COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD) R (COMP, CP, CT, HT, MTL, NDT, NMSE, WLD) R (COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD) R (COMP, CP, CT, HT, MTL, NDT, NMSE, WLD) R (COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD) R (COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD) KEY: R = Accreditation Required by Prime Letter sent to Suppliers; M = Nadcap Member; A = Accepts Nadcap Accreditation

Note

: Not all Subscribers included above; visit eAuditNet for full list. Programs listed as of July 2011.

Special Process and Product mandates to the supplier base in that region

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY-MANAGED ACTIVE CUSTOMER AUDITS

Nadcap SUBSCRIBER TUTORIAL

STATUS REPORT – SUPPLIER AUDITS

AQS Conv Machining Composites CP CT ETG Fluids HT MTL NDT NM NMMM NMMT SE Seals Sealants WLD NUCAP

New Industries Preassessments

Total Plan 2013

228 85 171 937 131 115 21 916 225 1084 219 16 27 153 7 17 437 234 70 45

5,138 Actual 2013

83 32 53 314 51 28 10 311 92 342 71 5 14 49 2 5 163 70 14 18

1,727 Actual 2012

239 61 153 952 126 84 26 877 193 1009 224 8 25 140 12 15 436 256 29 54

4,919 Actual 2011

229 40 153 893 124 76 26 833 209 1011 228 2 24 156 10 12 456 224

Actual 2010

239 10 131 857 113 66 32 786 178 973 178

Actual 2009

236 135 847 124 42 25 741 185 1000 196 20 129 8 17 411 71 10 153 12 12 446 181 87

4,791

187

4,406

41

4,389

2013 Actual through 26 April 2013

Nadcap SUBSCRIBER TUTORIAL

STATUS OF AUDITS/AUDITORS (FULL TIME EQUIVALENT) Audits Auditors

1466 2437 2852 3295 3678 3870 4015 4389 4406 4791 4919

120 100 80 60 40 20 0

37

0

62

0.7

66

1

66

2.7

84

4.6

75

4.5

80

6.8

88

7.2

98

7.2

96 89

8.7

10.1

Americas Europe Asia

Nadcap SUBSCRIBER TUTORIAL

• • NADCAP PROGRAMS Special Processes – Nondestructive Testing (NDT) – Materials Testing (MTL) – – – Heat Treating (HT) Coatings (CT) Chemical Processing (CP) – Welding (WLD) – – – – Nonconventional Machining & Surface Enhancement (NMSE) Non Metallic Materials Testing (NMM) Conventional Machining as a Special Process (CMSP)

Measurement and Inspection (MI)

Systems & Products – – – – – – Aerospace Quality Systems (AQS): AC7004 Fluid Distribution Standards (FLU) Elastomer Seals (SEALS) Sealants (SLT) Composites (COMP) Electronics (ETG)

Nadcap SUBSCRIBER TUTORIAL

AGENDA • Nadcap Overview 

Organizational Structure

• Nadcap Process / eAuditNet

Nadcap SUBSCRIBER TUTORIAL

PRI/Nadcap ORGANIZATIONAL STRUCTURE Policy • • • • Executive Leaders Legal entity Fiduciary responsibility Set policy Provide the vision

Board of Directors

Nadcap SUBSCRIBER TUTORIAL

BOARD OF DIRECTORS        Stan Adachi  Divisional Director, Supplier Quality, Defense,  Space, & Security

The Boeing Company

Richard Amato  Manager, Manufacturing Engineering MECoE,  Supply Chain Division

GE Aviation

Etienne Galan  Vice-President Purchasing 

Snecma (Safran Group)

Michael Hayward  Sector Director International & Logistics  Excellence

Northrop Grumman Aerospace Systems

Mario Langlois  Director - Quality Engineering and Safety Office 

Bombardier Aerospace

Tony Maguire  Head of Quality, Hawk Aircraft Programmes 

BAE Systems PLC

Ron Meester  Vice President, Global Quality 

Honeywell Aerospace

      Andy Page  Global Engineering & Technology Executive 

Rolls-Royce Plc

David L. Schutt, PhD  Chief Executive Officer 

SAE International

Junji Tsuji  Manager of Manufacturing Technology Group of Production  Planning Department, Aero-Engine and Space Operations

IHI Corporation

Li Wei  General Director, Quality and Safety Department 

AVIC

Steve Wells (Chairman)  Vice President of Quality, Aircraft Systems 

UTC Aerospace Systems

Jianqiang Xu  Deputy General Manager of Science, Technology & Quality  Department; C919 Program Chief Quality Officer Research Fellow

Commercial Aircraft Corporation of China Ltd. (COMAC)

Nadcap SUBSCRIBER TUTORIAL

PRI/Nadcap Organizational Structure

Policy Board of Directors

Tactical Nadcap Management Council (NMC) • • • • Senior quality leaders & managers Oversee operation of Nadcap Establish & implement policy & procedures Task group coordination & development Identify, develop and deploy improvement

Nadcap SUBSCRIBER TUTORIAL

CURRENT Nadcap MANAGEMENT COUNCIL (NMC) • • • • • David Bale Pratt & Whitney Canada Dietmar Becher Liebherr Aerospace Michael Bess DCMA Pascal Blondet, Chairperson Airbus Richard Blyth • • • • • Serge Labbe Heroux Devtek Daniel Lecuru Eurocopter Eric LeFort Sonaca Howard Jeff Lott The Boeing Company Frank Mariot • • Rolls-Royce Robert Bodemuller Ball Aerospace & Technology Corp.

Katie Bradley Lockheed Martin • • Vought Aircraft Steve McGinn Honeywell Robin McGuckin Bombardier Aerospace • • • • Christopher Brust DCMA Christian Buck SAFRAN Robert Cashman • • Michael Murray Beechcraft Corporation Colby Nicks Bell Helicopter Textron Ana Ottani dos Santos • • • • • Parker Aerospace Group Jim Diamond 309 Maintenance Wing – Hill AFB Amie Emerson Spirit Aerosystems John Haddock BAE Systems – MAS Tim Hayes General Dynamics Danieli Hilgemberg • • • • • Embraer Rick Peterson Rockwell Collins, Inc.

Alberto Portal EADS – CASA Mark Rechtsteiner GE Aviation Per Rehndell Volvo Aero Corporation Brad Richwine • • Embraer Scott Iby Hamilton Sundstrand Scott Klavon, Secretary (Non-Voting) PRI • • Raytheon Company Davide Salerno Alenia Aeronautica SpA Victor Schonberger IAI • • • Ralph Kropp MTU Aero Engines GmbH Peter Krutoholow Sikorsky • • Lisa Shaw Eaton Aerospace Henry Sikorski Pratt & Whitney Asa Snitchler Beechcraft Corporation • • • • • • • • • • • • • • • Kevin Ward, Vice Chairperson Goodrich Corporation Kirk Whalen Heroux Devtek George Winchester Northrup Grumman Corwyn Berger EXOVA, Inc.

Michael Brandt Alcoa Mark Brown Kaman Aerospace Group Tim Crowe Dearborn Precision Robert Custer AAA Plating & Inspection Suzanna DeMoss Advanced Chemistry & Technology Eric Jacklin FM Callahan & Son David Jones Nex-Tech Processing.

David Michaud Fountain Plating Company Michael Schleckman Voss Industries, Inc.

Vitorio Stana Avcorp Industries Inc Vern Talmadge Howmet Thermatech Coatings

Nadcap SUBSCRIBER TUTORIAL

PRI/Nadcap ORGANIZATIONAL STRUCTURE

Policy Board of Directors

Tactical Nadcap Management Council (NMC) Technical • • • • Technical Experts Determine requirements Develop documents Accept corrective action Final decision on accreditation Task Groups

Special Processes

Nondestructive Testing, Materials Testing, Heat Treating, Coatings, Chemical Processing, Welding, NMSE, Non Metallic Materials Testing & Conventional Machining

Systems & Products

Electronics, Sealants, Elastomer Seals, AQS (AC7004), Fluid Distribution Systems & Composites Administrative Staff Supplier Support Committee (SSC)

Nadcap SUBSCRIBER TUTORIAL

AGENDA • Nadcap Overview • Organizational Structure of Nadcap 

Nadcap Process / eAuditNet

Nadcap SUBSCRIBER TUTORIAL

Nadcap PROCEDURE HIERARCHY AS7003 Quality policy describing the quality system of the organization.

Scope and general operating procedures for each specific Nadcap commodity program. QUALITY MANUAL NOP (Nadcap Operating Procedure) NTGOP (Nadcap Task Group Operating Procedure) NIP (Nadcap Internal Procedure) Roles and responsibilities for Nadcap Auditors, and clarifications to facilitate and standardize the audit process.

Auditor Handbook Aerospace Standard which documents the requirements for implementing Nadcap industry consensus-based accreditation programs.

Specific procedures by which Nadcap operates.

Specific procedures by which PRI / Nadcap Staff operates.

Nadcap SUBSCRIBER TUTORIAL

KEY PROCEDURES (Located on eAuditNet, under Nadcap Procedures) • NOP-001: Nadcap Operating Procedure • NOP-006: Supplier Advisory Process • NOP-008: Supplier Merit Program • NOP-011: Audit Failure Process • NTGOP-001: Nadcap Task Group Operating Procedure

Nadcap SUBSCRIBER TUTORIAL

THE Nadcap AUDIT PROCESS Accreditation Mandated by Nadcap Prime Subscriber Subscriber Action Supplier Action PRI Action Supplier Requests Audit Audit Scheduled & Auditor Assigned Audit Performed – Auditor Submits Report Re-accreditation Process Supplier Review Certificate Issued to Supplier Task Group Review PRI Technical Staff Review

Nadcap SUBSCRIBER TUTORIAL

• AUDIT PROCESS PRI/Supplier Schedules the Audit using eAuditNet.com

– – – Nadcap Checklists and Preparation Instructions available Encouraged to review the Nadcap Customer Support Initiative (NCSI) presentation on eAuditNet Perform self-audit • Auditor Conducts the Audit using the applicable Nadcap checklists (located on eAuditNet) – Daily briefing & a final close out meeting at the end of the audit • Auditor Prepares Cover Letter and attaches to audit report (uploaded into eAuditNet) • Supplier has 21 calendar days to initially respond to any findings (7 calendar days for subsequent responses)

Nadcap SUBSCRIBER TUTORIAL

EVERY STEP IS MANAGED BY INDUSTRY AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT CORRECTIVE ACTIONS AS REQUIRED INDUSTRY EXPERTS MANAGE ALL KEY STEPS AUDITOR QUALIFICATION & SELECTION AUDIT CONDUCTED AUDIT RESULTS

Nadcap SUBSCRIBER TUTORIAL

Nadcap – INDUSTRY WORKING TOGETHER Task Groups (Primes) Nadcap Staff Establish Audit Criteria Suppliers Audit Criteria (AC): Document containing checklists or other surveillance tools to be utilized in the course of determining compliance to established industry standards and prime requirements.

Nadcap SUBSCRIBER TUTORIAL

RELATIONSHIP BETWEEN AUDIT CRITERIA (AC), AUDIT HANDBOOK AND PRIME REQUIREMENTS AC7XXX Audit Criteria Job Audits

Audit Handbook

Industry Standards + Prime Requirements

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT CORRECTIVE ACTIONS AS REQUIRED INDUSTRY EXPERTS MANAGE ALL KEY STEPS AUDITOR QUALIFICATION & SELECTION AUDIT CONDUCTED AUDIT RESULTS

Nadcap SUBSCRIBER TUTORIAL

AUDIT SELECTION/INTERVIEW/PERFORMANCE • Core and Technical Requirements are Established by Task Group • • • • • • • • Potential candidates complete a pre-screening questionnaire on eAuditStaff.com

Interviewed by Task Group Testing/Certification (Optional) Training Audits Review of Training with Report from Lead Auditor Approval by Task Group Continual Monitoring through Audit Reviews Annual PRI/Nadcap Training

Nadcap SUBSCRIBER TUTORIAL

AUDITORS CRITICAL TO Nadcap • Highly skilled technical background with average of 30 years experience in the Special process audited • Unlike ISO or EN 9000 based audits, Nadcap auditors do not make the final decision • Nadcap auditor goal is to evaluate and report the technical competency and compliance of the supplier

Nadcap SUBSCRIBER TUTORIAL

SAMPLE OF CURRENT AUDITORS & EXPERIENCE

Process

Aerospace Quality Systems (AQS) Chemical Processing (CP) Coatings (CT) Composites (COMP) Elastomer Seals (SEAL) Fluid Distribution Systems (FLU) Heat Treating (HT) Materials Testing Laboratories (MTL) Nonconventional Machining (NMMT) Nondestructive Testing (NDT) Sealants (SLT) Surface Enhancement (SE) Welding (WLD)

Experience Summary

60% ISO Lead Assessors; Average 30 Years Experience 70% Have B.S Degree; 22 % Have MS Degree; 11% Have PHD; Average 35 Years Experience 100% Have B.S Degree; 20% Have MS. Degree; 20% Have PHD; Average 30 Years Experience 100% Have B.S. Engineering; 100% Have MS Engineering; Average 15 Years Experience 50% B.S. Engineering; 30 Years Experience 100% Have B.S. Engineering; Average 35 Years Experience 80% Have B.S in Metallurgy/Material Science; 30% Have M.S. in Metallurgy/Material Science; Average 33 Years Experience; Certified Quality Engineer/Auditor 90% Have B.S Degrees; 50% Have MS Degrees; 20% Have PHD; Certified Quality Engineer/Auditor; Average 35 Years Experience 80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering; Average 32 Years Experience 100% are Level III ’ s for Four (4) Methods; 44% Have Bachelors of Science Degrees; Average 30 years of Experience 50% Have PHD; Average 30 Years Experience 80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering; Average 32 Years Experience 60% Have B.S Degree; 30% Have MS Degree; Average 34 Years Experience

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT CORRECTIVE ACTIONS AS REQUIRED INDUSTRY EXPERTS MANAGE ALL KEY STEPS AUDITOR QUALIFICATION & SELECTION AUDIT CONDUCTED AUDIT RESULTS

Nadcap SUBSCRIBER TUTORIAL

Nadcap AUDIT CONTENT 1.

2.

3.

Quality Systems Special Process and Product Specific Requirements Compliance/Job Audits

NDT:

3 Witnessed Compliance Jobs per Method and 3 “Paperwork” Completed Compliance Jobs per Method

Heat Treating:

2 Long Jobs-8 Short Jobs

Materials Lab:

Witnessing of All Test Methods

Chemical Processing:

Minimum of 4 Job Audits

Coatings:

2-11 Job Audits (Based on Scope)

Welding:

2 Job Audits per Method

Nonconventional Machining:

2-10 Job Audits

Surface Enhancement:

2-6 Job Audits

Composites:

15-30 Job Audits (Based on Manufacturing Flow)

Electronics:

Complete 1 Job Audit

Conventional Machining:

2-14 Job Audits (Based on Scope)

Nadcap SUBSCRIBER TUTORIAL

GENERAL FOCUS AUDIT Calibration : Does the supplier define the process employed for the calibration of inspection, measuring and test equipment type, unique identification, location, frequency of checks, check method, acceptance criteria and the action to be taken when results are unsatisfactory?

Chemical Processing Heat Treating NDT

Nadcap SUBSCRIBER TUTORIAL

TECHNICAL (Nadcap) FOCUS AUDIT Calibration : Is measuring and test equipment used to control or monitor the control of a process (within parameters) maintained in a calibration system compliant with ISO 10012-1? (I.e. temperature gages, conductivity meters, voltmeters, rectifiers) Are furnaces used for heat treating Aluminum parts surveyed at the required tolerance and temperature range?

Heat Treating Are the FPI dryer ovens calibrated every three months at multiple points across the usable range?

NDT Chemical Processing

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT CORRECTIVE ACTIONS AS REQUIRED INDUSTRY EXPERTS MANAGE ALL KEY STEPS AUDITOR QUALIFICATION & SELECTION AUDIT CONDUCTED AUDIT RESULTS

Nadcap SUBSCRIBER TUTORIAL

NCR CLASSIFICATIONS 1.

Major Nonconformance:

 The absence of, or systemic breakdown of, the Process Control and/or Quality Management system.

 Any non-conformance where the effect impacts or has the potential to impact the integrity of the product.

2.

Minor Nonconformance:

 A non-systemic lapse in conformance to the Process Control and/or Quality Management system.

Nadcap SUBSCRIBER TUTORIAL

AUDIT REVIEW • • • PRI Staff Review: Staff Reviews Package for Completeness Review Audit Report – Clarification Changes (electronically) - Contact Auditors for Clarification – – Review Supplier Corrective Action Close-Out or request additional information via Forums Audit Report Package is submitted via eAuditNet for Task Group Review

Nadcap SUBSCRIBER TUTORIAL

AUDIT REVIEW • • • • • Task Group Review: Task Group decides Procedure for Review – Sub-group review, entire Task Group Review Task Group Reviews for Correctness – Technical Comments, Supplier Responses, Technical Completeness, Auditor Summary Letter, Identify Additional Findings Completes Review of Each NCR and dispositions (NCR Status) Discuss Results with Task Group within Forums Task Group Votes on Accreditation via On-Line Balloting

Nadcap SUBSCRIBER TUTORIAL

Nadcap – INDUSTRY WORKING TOGETHER Task Groups (Primes) Nadcap Staff Suppliers Define Auditor Requirements

Submit C/A Package

Interview & Recommend Auditor Contract Auditor Findings Plan/Schedule Audits

Supplier Requests

Review C/A Package Review & Accept C/A Establish Audit Criteria Perform Audit Accredit Supplier

Nadcap SUBSCRIBER TUTORIAL

• • • eAUDITNET FOR SUBSCRIBERS – www.eAuditNet.com

Subscribers can use eAuditNet to: – Use ‘Subscriber QML’ to specifically search for your company’s suppliers – Lookup audit details for a supplier including checklist details, nonconformance (NCR) details, and Supplier and Task Group NCR responses – – Lookup the current audit status of a supplier Download or print hard copy checklist(s) – – View new or existing Supplier Advisories View all Nadcap Procedures (NIPs, NOPs, NTGOPs) eAuditNet Company Administrator, you can use eAuditNet to: – Create new eAuditNet users for your company – Edit current eAuditNet users for your company – – Accept or reject eAuditNet users that select your company during registration Set-up company Users to receive weekly e-mails regarding your QML supplier audits that were submitted (Email Subscription Application) If you are a Task Group Member, you can use eAuditNet to: – View and discuss supplier audit NCRs – Ballot on supplier audit and merit recommendations An eAuditNet Subscriber ’s Audit Review Guide and eAuditNet Company Administrator ’s Guide can be downloaded from eAuditNet using Public Documents.

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT CORRECTIVE ACTIONS AS REQUIRED INDUSTRY EXPERTS MANAGE ALL KEY STEPS AUDITOR QUALIFICATION & SELECTION AUDIT CONDUCTED AUDIT RESULTS

Nadcap SUBSCRIBER TUTORIAL

TOP 10 PARAGRAPHS SINCE RELEASE OF COMP AC7118 REV A232 AUDITS

(Jan 1, 2007 through Feb 9, 2009)

20% 18% 16% 14% 12% 10% 8% 6% 4% 2% 0% 18.8% 14.5% 11 .3.

2 12 a-g .2.

1 9.9% 9.0% 8.7% 8.3% 8.3% 6.3

.1 12 5.1

a-b .11

,g.

2.1

1 & f.2

.10

12 a-b .2.

13 6.3

.2 7.7% 7.6% 7.2% 11 .3.

1 14 a-b .2.

10 7.5

.2

Nadcap SUBSCRIBER TUTORIAL

NDT TOP PARAGRAPH REFERENCES AC7114 (SAMPLE – 2010) 500 450 400 350 300 250 200 150 100 50 0 470 235 209 185 170 140 137 115 108 80 78 70 70 70 70 65 64 63 61 59 57 55 55 53 53 4.1

.1 8.1

.3 8.1

.2 4.4

.1 4.4

.2 5.1

.3 4.4

.3 4.2

.2 8.2

.2 8.1

.1 5.3

.22

5.1

.8 5.3

.14

5.3

.16

5.3

.19

4.3

.3 5.3

.17

5.3

.15

5.2

.2 4.3

.2 5.3

.7 5.2

.13

5.4

.6 5.6

.6 7.2

.6

Nadcap SUBSCRIBER TUTORIAL

QUALITY IMPROVEMENTS FOR SUPPLIERS (SSC 2009 SURVEY RESULTS) An increasing percentage of Nadcap accredited companies report quality improvement in the area(s) related to their Nadcap accreditation(s).

Nadcap SUBSCRIBER TUTORIAL

User/Primes “LIABILITY” Does

not

shift

Supplier Conformity

Central Information Network “ eAuditNet ” Supplement with PRI Responsible for the ‘ process ’ • Industry Standards • Procedures • Oversight • Core Values Agreements: •Auditors •Suppliers •Users PRI/Nadcap Early Warnings Nadcap-Wide

Reduce Risk Reduce Escapes Supplier Responsiveness Consistency in Training

Nadcap SUBSCRIBER TUTORIAL

NEXT Nadcap MEETING

21-25 October 2013 Pittsburgh, PA USA

On-line registration available at www.pri-network.org

Reservation information will be posted on the PRI website ( www.pri-network.org

) when available.

QUESTIONS

Nadcap SUBSCRIBER TUTORIAL

QUESTION TIME ?